NSDL e-Governance Infrastructure Complaints & Reviews

I had applied for a pan card on 28/7/17 for a new pan card.but my application got failed two times .i called customer care .they told me to wait for 7 days for automatic refund.i waited but recieved only one refund.my token number was generated only for one transaction.They told me to mail the entire matter with my details.i mailed them all the details including payment reciept screenshot and my bank statementalso..i called several times to customer care they always ask for token no .i am mad telling them that token no was not generated because due to thier server errors.THEY CLEARLY TOLD ME THAT THEY CANNOT REFUND WITHOUT TOKEN NO.THEY KEEP PEOPLE MONEY AND KEEP ASKING TO WAITAND WAIT.I HAD SO MUCH TROUBLE BY CALLING THEM EVERYTIME AND TELLING THE WHOLE STORY AGAIN AND AGAIN.THEY ALSO DONT GIVE THE COMPLAINT NUMBER.IS PAYMENT RECIEPT NOT ENOUGH FOR REFUND ALL DETAILS ARE INCLUDED IN IT LIKE TRANSACTION REFRENCE NUMBER AND BANK REFRENCE NO .BUT THEY ARE NOT WILLING TO REFUND. I AM ATTACHING SCREENSHOTS VOICE RECORDINGS AS A PROOF.

Hi sir this is rakesh from bangalore i have recieved a mail regarding return and undelivered pancard, so please re dispatch the pancard

Details

Application coupon number u[protected]

Application type for new pan card (Form 49a) as a resident indian

Applicant name rakesh radhakrishnan

Status your pan [ cqrpr4586f ] card returned undelivered pl contact mumbai regional office.

Region southern region

Please send the card to below adress
Door no.135/20, chamundeshwari nilaya,
Marammatemple road, near dlf new town,
Nyanappanahalli, begur (P), bangalore -560068

Mobile: [protected], [protected]

I use NSDL website to create a new pan card of myself. Temporary Token are [protected], I use e-kyc option for Aadhar verification. I have paid an amount of Rs.115.90. using my debit card. MY balance was deducted from the bank on 10/08/2017 but Aadhar verification was not completed due to not receiving any OTP. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceedwith physical mode. Kindly note that you will get refund of the PAN application in next seven working days." where is the amount of my Pan Application? This problem arises due to their OTP verification failure. I need all my money or create a new pan card.Do something for aChange.

I am suraj mohan and my new pan card (No. Dxipm8658g) which is applied via online was despatched to my address on 12 jul 2017. But the courier agency - the blue dart express ltd was not delivered the item (Airway bill no. [protected]) to my address for communication which is indicated in the application. They returned the pan card undeliverd to the origin on 24th july 2017. All these details were came to know only after the shipment was back to origin.

Sir,

I have opened a nps account. But i am not able to track my details online. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible and let me know the status on my email id.

Name: mohit saxena
Pran:[protected]
Mobile no.[protected]
Email id: [protected]@rediffmail.com

Respected,
Sir, this is to bring to your notice that my pan card was sent back to mumbai office.
I have attached the photo showing that my pan card has been returned back.
It would be a great help if you would order a re-dispatch of the pan card to my permanent address (Mentioned in my application).
The details are as given below :

Acknowledgement no.- [protected]
Pan no. - dyjpm5329a

Name - mohammad ateeb masood
Email - [protected]@gmail.com
Mobile no.- [protected]
Permanent address - 46/15, a-1, muirabad, allahabad, uttar pradesh
Pin code -211002

Please look into the matter at the earliest

I was applying address change for pan card online thru tin-nsdl.com
After submitting the application online, it did debited fees from my account & before i get the acknowledgement no., it had given me error.

I made many calls to tin call center & send couple of mails to their mail address, but still haven't got the reply. I am really clueless that where to escallate my problem. The amout has already been deducted from my account & after submitting application online, we have to submit the proofs with acknowledgement to their pune office.

I am now loosing days also, but still no much help.

Appreciate some help here.

I was applying address change for pan card online thru tin-nsdl.com
After submitting the application online, it did debited fees from my account & before i get the acknowledgement no., it had given me error.

I made many calls to tin call center & send couple of mails to their mail address, but still haven't got the reply. I am really clueless that where to escallate my problem. The amout has already been deducted from my account & after submitting application online, we have to submit the proofs with acknowledgement to their pune office.

I am now loosing days also, but still no much help.

Appreciate some help here.

I have requested to correct my first name & last name in pan card on july 5, 2017, my acknowledgement number is [protected]. The status looks same for a long time.

While checking in https://tin.tin.nsdl.com/tan2/servlet/PanStatusTrackt portal i am getting below message

"your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/49239885/23529580 where the application was submitted by you"

When can i get the updated pan card?

Can you please update the status on same.

Thanks

Guru

Sir, i applied new pan to nsdl. My money was cut due to lack of administration. Please be refunded that money. I need the transaction number of the payment made with net banking.

Trid no jsbi [protected]igabpxfct8. Please give me a refund from the nsdl company that creates the search pan card. I cut it in 114rsp. Which i paid from sbi net banking. My name is surjit singh. My email id is [protected]@gmail.com

Redline Logistics vide their ack. No. referred to the above applied for PAN vide application on 14/07/2017. The Pan Appplication send by speed post vide document No. EK[protected]IN was received by NSDL on 18/07/2017. But the pan car tracking position says documents not received.

Since the there was an urgency for the PAN, we have been daily requesting over phone to NSDL number which is very difficult to get to expedite. But efforts are not yielding any fruitful result. Kindly help to get atleast the PAN number

I had applied with NSDL online for a new Pan Card. The acknowledgement no for my transaction reference number JUR[protected]
BANK reference number[protected]
transaction id 001173524210082017122316150234799440
My application was rejected stating that

1) The name mentioned in the application form does not exactly match with the name in the Proof of Residential Address.

.

Kindly refund my PAN processing fee.

Hope you will do the needful !!

Hello Sir/Mam,

Here with, I had an application for New PAN Card Process but it may cause UIDAI Database Name and Address matter, but later on i had Offline application again for PAN Card and and i have send document at correspondence. here by message told me that "we will refunded within seven working days" but it still not.

Transaction ID: 0010629457200720171340431500538243190
My Transaction Reference No: JHM[protected]
Date: 20/07/2017
Status: PGS10001-SUCCESS

The Complaint is please refund the fees as soon as possible
waiting for positive response

Thanks & Regards.

Dear sir,
I applied for reprint my lost PAN card, and it was undelivered to me and it has been returned to mumbai office. So here i am requesting you to please resend my pancard at following address.
Application Coupon number U[protected]
Application Type Reprint Lost the PAN Card
Applicant Name RAMANJANEYULU VEMARTHI
PAN No BBSPR0192L
Address
-13, 269/32/2, 4TH BLOCK, 6TH CROSS
DODDABOMMASANDRA
VIDYARANYAPURA, BANGALORE 560097
Mobile: [protected]/[protected]

It has been over a week that i have applied for a new pan card through aadhar card and have received no update. Each time i check the status it is the same.
The nsdl website claims to deliver the pan card applied through e sign within 7-14 days.
Please give an update and give an approximate date when i would receive mu pan card.
Acknowledgment number
:
[protected]

We had applied for tan on 13.06.017 for our new bank branch, syndicate bank, sco 904, round floor, nac manimajra, chandigarh through acknowledegemnt number [protected], however till now it has not been received till now. Please expedite since it has been almost 2 months now and we need to remit tds.

Email id: br.[protected]@syndicatebank.co.in
Mob:+[protected]

My pan change request acknowledgement number is [protected]. I had applied for the same on 01.08.2017. The status still shows : "your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/46/47/48/49 where the application was submitted by you." please provide the full details of the current status of my pan change request.

I have been asked to apply for new aadhaar since my old card is cancelled.
Enrolment no 2017/78125/89252 date 19/05/2017 14:41:58
It is almost 3 months and i have not got the no or the card.
I am a senior citizen {73years}
Since i am urgent need the card please me.
Chandrakanth koteswar kamath
Please let me know how long i have to wait sincev i have link the same ti my itax return

Sir,
With reference to the subject cited above i have the honor to inform you that i tried to open nps tyre ii account andam unable to complete the registration process of tyre ii nps account. As i already have nps tyre i account. As i enter the acknowledge number in the registration page, the system says no record found.. But the system already has given me an acknoledge number in my registered mobile number which is registered with them...
Please suggest.
Phung pherenga baglary
Acknoledge no[protected]

I have applied for online pan correction. I did the payment and on the last step my authentication is failed and i got this message

Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.

Rs 118.90 are also debited from my account.
My temporary token is [protected].
Kindly refund me the money.