NSDL e-Governance Infrastructure Complaints & Reviews

Address: 781171

Website: Www.tin-nsdl.com

I have many time call dsdl castumer care nos follwing[protected]/020272 first time i call has pickup but next time i call and my no was block iam sure when i call many time say computer dubet custumer care has busy anather call iam call from my two no is [protected]/[protected] the nsdl custumer care has just a cheater fake game no manners and stupid. Iam request to take action and unblock my nos

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Oct 9, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2017

NSDL e-Governance Infrastructure Customer Care's response Kindly e-mail your query with your 15 digit ACK No to [protected]@nsdl.co.in

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Address: Varanasi, Uttar Pradesh, 221002

Website: [email protected]

Dear sir,
This is inform you that whenever is check the status of my pan card its shows below information.

Income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

Dear sir,
I have submitted the pan application on dated 13 feb 2017
But till now i did not receive kindly suggest
My detail is given below

Name naginn devi
Acknowledgement no. [protected]
Please help asap.

Sep 24, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2017

NSDL e-Governance Infrastructure Customer Care's response Please provide proper 15 digit Ack.No.

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Dear sir/madam
Please re-dispatched my pan card on
At/po - albaga,
Via - ertal,
Dist - bhadrak - 756124.
State - odisha
Name - chandra sekhar sahu
Permanent account number (Pan) : cxtps5161e
My contact no. [protected], [protected].
Email - [protected]@gmail.com
Application coupon number[protected].
Post vide consignment no - rm[protected]in.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Hi Team,
I have applied for Pan Card change on 3rd August, 2017 in e-sign mode from NSDL website.
My Acknowledgement number is
N- [protected]

Name- Chandrani Maity

Now(17th August) when checking application status with same Acknowledgement number in https://tin.tin.nsdl.com/tan2/servlet/PanStatusTrack
it is showing "Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department."

Please let me know if the supporting documents submitted meet the expectancy and when I can expect the pan card to be processed and dispatched. Thanks in advance Team.

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Sep 5, 2017

Complaint marked as Resolved

NSDL Team has worked on the pan card change and dispatched this as per status in application.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Sep 05, 2017

Updated by Subhasish Maity Current Status is: Your PAN card has been dispatched on 26-Aug-2017 by Speed Post vide airway bill no. EA[protected]IN, at the address for communication* indicated by you in the application. The PAN card is expected to be delivered by 05-Sep-2017. Hence closing this from my end.

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Address: Indore, Madhya Pradesh, 452018

Sir,

I had applied for pan using online facility, acknowledgment number : [protected] and i have digitally signed my application using e sign, i have uploaded my aadhaar document as proof..

On completion i received this message,

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But now when i check my pan application status it shows

"we have not yet received the supporting documents with respect to your pan application. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]"

Please check my application... And reply what i need to do..

Acknowledgment number : [protected]
Name : saloni nahta

Thanks
Saloni nahta

Sep 24, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: 400706

After filling my form i paid the amount through my debit card (Ending number 6418) hen it redirected me to a page where it said its verifying my aadhar card but after few minutes the page disappeared.

Date: 17/08/2017
Time: 5 :19 pm
Application for change in pan
Pan number: bbupk6595e
Aadhar number:[protected]

Please help in need of pan card at the earliest. Thanks

Sep 24, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response If applied through NSDL e-Gov, please provide the 15 digit PAN acknowledgement number to enable us to provide further information.

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Website: tin.tin.nsdl.com

Sir/madam,

I have applied for new pan card through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Venkatesh

Aug 29, 2017

Complaint marked as Resolved

thank you my problem solved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.

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Address: Thane, Maharashtra, 401107

Website: nsdl.co.in

My application number is n [protected] in the name if m s a p and co.

This application was send on 12/07/17 and after two days i. E. On 14/07/17, the documents reached there. Since then for a little change in pan i have called more than six times and have not received a satisfactory reply on why my documents are rejected.
On the help desk, executives have kept me on hold and checked the documents thrice and found all the documents ok. Since last 15 days my documents are found ok and they have committed to forward it to concerned department and nothing has been done so far. My issue is just that whether from last 15 days, no work has been done on my request or it is now more than 40 days, i have not received my pan. Is this the way of working?
As a consumer, for what i am suffering, if documents are not checked properly by your staff. Don't u think action should be taken for the staff who rejected the application without properly checking the documents.
My firm has to apply for multipurpose empanelment for auditors, 25th august is the last day, how will i be able to apply.?
At least do it now on urgent basis and request you to send me the soft copy of the pan card at least.

Sep 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and sent to Income Tax Department for Allotment of PAN. It will be dispatched to you shortly.

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Address: Thane, Maharashtra, 401107

Website: nsdl.co.in

Dear sir,
My application number is n [protected] in the name if m s a p and co.

This application was send on 12/07/17 and after two days i. E. On 14/07/17, the documents reached there. Since then for a little change in pan i have called more than six times and have not received a satisfactory reply on why my documents are rejected.
On the help desk, executives have kept me on hold and checked the documents thrice and found all the documents ok. Since last 15 days my documents are found ok and they have committed to forward it to concerned department and nothing has been done so far. My issue is just that whether from last 15 days, no work has been done on my request because it is now more than 40 days, i have not received my pan. Is this the way of working?
As a consumer, for what i am suffering, if documents are not checked properly by your staff. Don't u think action should be taken for the staff who rejected the application without properly checking the documents.
My firm has to apply for multipurpose empanelment for auditors, 25th august is the last day, how will i be able to apply.?
At least do it now on urgent basis and request you to send me the soft copy of the pan card at least.
Regards

Sep 25, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and sent to Income Tax Department for Allotment of PAN. It will be dispatched to you shortly.

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Address: Mumbai City, Maharashtra, 400013

We have applied change in company name from aarvi encon pvt ltd to aarvi encon limited through panind. After 40 days still the status showing as
Your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/[protected] where the application was submitted by you
Pan application with order id : aa-[protected]qr, coupon number : [protected]
We are under processing of ipo, without pan card our entire process has heldup
Please help us

Sep 24, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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M

Mathew Eappen

from Mumbai, Maharashtra

Aug 22, 2017

Can we get a pdf/e-pan Card copy of PAN Card to fulfill our current requirements

Reply

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Address: 331023

Acknowledgment number : [protected]
Name : amar singh
Category : individual
Status :

Income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.
Why this application is pending from itd side. Please solve this matter as soon as possible.

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Sep 24, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN card has been dispatched on August 17, 2017 by Speed Post.

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Address: 226003

Acknowledgment number : [protected]
Name : mohd yunus
Category : individual
Status : income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.
Contact no.: [protected]

Please do the needful on urgent basis as it's pending from a long time.

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Sep 30, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Aug 17, 2017

Updated by Akbar Waseem Please do the needful on urgent basis as it's pending from a long time.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Income Tax database shows that you may have already been issued PAN in your name. We are following up with ITD for earliest resolution.

Aug 21, 2017

Updated by Akbar Waseem Please do the needful at the earliest as it's pending from so long.

Aug 24, 2017

Updated by Akbar Waseem Problem is still pending. kindly do the needful asap.

Aug 24, 2017

Updated by Akbar Waseem Problem has been resolved now. Thanks for your kind support.

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Address: 560022

This has become a serious issue. I applied for an individual pan card about 20 days back, through the e - sign procedure, trusting the governments get pan card within 3 days.

Since i immediately require my pan card for my online business, i trusted the government services and not mediators who promise the delivery of the pan card within 14 days.

This is my second complaint regarding this issue. If basic services such as this are not provided to the average human being on time what is the use of investing in a slow, inaccurate and useless body like nsdl.

Acknowledgment number : [protected]
Name : arham jain

If you think in any way the tax i pay is important for the country please look into this matter and make my pan card available to me as soon as possible else, i would be forced to believe that my country promotes corruption and pursuing business without paying any tax.

Thanking you,
A truthful resident of india,
Arham jain.

Aug 25, 2017

Complaint marked as Resolved

NSDL looked into my problem and solved it immediately.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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Address: New Delhi, Delhi, 110043

Website: CONSUMER COMPLAINTS

Dear sir/mam

I had applied for new pan card on 1st july 2017 and today is 17th of august
From where i had applied for pan card they told me that your pan card will come by post with in 30 to 35 days, but now it's more than 45 days but still pan card status is showing (Your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/[protected] where the application was submitted by you).

So i just wanted to know that how much more time it will take
Because it's very urgent,
My all works are pending because of this pan card issue.

Acknowledgement number — [protected]

Kindly process my application faster and send it to me

Please response me back as soon as possible.

[ i also drop this complaint on nsdl pan card (Complaint board) (On 11.08.2017) but from there i didn't receive any reply. That's why i am dropping my complaint here, hopping that may be here i will receive some positive results ]

Name:- mansi

Mail id:- [protected]@gmail.com

Thank you

Sep 24, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

Aug 25, 2017

Updated by Negi Mansi Dear sir/mam

I had applied for new pan card on 1st july 2017 and today is 25th of august
From where i had applied for pan card they told me that your pan card will come by post with in 30 to 35 days, but now it's more than 56 days but still pan card status is showing (Your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/[protected] where the application was submitted by you).

yesterday I go to the office where i had applied pan card for asking that why it's taking so much time, so the person said to me that all the consumers who applied for PAN card in July suffering for this situation, but how it is possible my staff members has also applied for PAN card but they recive their PAN card in between 17.08.2017 to 21.08.2017.

(because I have a urgent requirement of PAN card and it's continually delaying I Had applied for PAN card on july, july is end and august is also going to end)

I didn't receive any acknowledgment receipt

So i just wanted to know that how much more time it will take
Because it's very urgent,
My all works are pending because of this pan card issue.

Acknowledgement number — [protected]

Kindly process my application faster and send it to me

Please response me back as soon as possible.

Name:- mansi

Mail id:- [protected]@gmail.com

Thank you

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The acknowledgement number is 11332123 and the acknowledgement date is
13/08/2017.
I paid the amount of rs. 22, 000.71 on 14/08/2017 also.
It is debited from my account.
The transaction remark is bil/[protected]/nps/xbcmfnps_jici55
However, my pran number is not generated and it asks for payment again if try to 'complete pending registration'
What has happened to my first contribution? Please help.

Oct 6, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better."

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Address: 795001

Hello sir my pran id no.[protected] i have got my pran card the name on pran card comes with yumkham victororiya devi instead of my real name yumkham victoriya devi and also in records gender male instead of female as my title is devi. So pliz provide me my pran card with my real name mentioned above as yumkham victoriya devi and pliz change my gender onto female on records

Oct 10, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: Darjeeling, West Bengal, 734011

Hello sir,
I am pramod kumar khusaro job in border security force. Loss my pran card[protected] with password. Please help me and instruct the concerned official to send my pran card and pin no as earliest as possible or please give me any suggestions through my email id [protected]@gmail.com, mobile no. [protected]. So that i will able to check the details of my account, my unit address - 66 battalion border security force, kadamtala, distt - darjeeling, west bengal, pin 734011. Regards

Sep 24, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Address: Kolkata, West Bengal

My acknowledgement no. Is [protected]. I want to submit my documents in nsdl for correction of my pan card. The supporting document is my school leaving certificate and their is also my name and d. O. B and father name is mentioned. School leaving certificate is before of my marriage so my surname is not jha it's kumari. So don't take action about my surname.

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Oct 4, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is marked for discrepancy, for further clarification, kindly reach us at [protected]@nsdl.co.in

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Address: Pune, Maharashtra, 411040

I, gopal sen applied for pan through an agent. The card was sent by speed post with r. M.[protected]in. Due to my irregular working pattern, i was not available in town for few days, it was when the post arrived at my residence. It was returned after 5days from post and i got to know from my agent about the same on my arrival in town. Please help me.

Sep 26, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.

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Address: Gurgaon, Haryana, 122103

Hi,

My wife "sunita rani" applied for a pan in the month of april 2017.
Half of the august 2017 is over but the status is

"your application is under process at income tax department."

Acknowledgment number : [protected]
Name : sunita rani
Category : individual

We have already sent a number of emails to "[protected]@nsdl.co.in" & "[protected]@nsdl.co.in" but still no solution.

Please help to generate the pan number.

Thanks!

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Oct 5, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.

NSDL e-Governance Infrastructure Complaints & Reviews

File a complaint to NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 174

customer care nos

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help for pan card

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please re-dispatched my pan card

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pan card process current status

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do I need to physically forward my pan application, if I signed it with my aadhar?

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pan card reissue

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regarding pan application

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pan correction application

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pan application for change in name of firm in pan card

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non receipt of pan no.

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income tax department database shows that you may have been issued pan in your name. itd yet to inform status of your apl

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income tax department database shows that you may have been issued pan in your name.

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pan application status in under process for the past 2 weeks

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not receiving pan card

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my pran number is not generated even after amount deducted

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regarding my name on pran card

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loss my pran card with id, password

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correction of pan card

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return of pan because of unavailability at home

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5 months - no pan

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