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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Apr 24, 2024
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NSDL e-Governance Infrastructure reviews & complaints page 188

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M
madhuobt
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAN no

Address:Sant Ravidas Nagar, Uttar Pradesh, 221306

I have already applied PAN issued application and fee with required document, after few day received a mail signature specimen not found, so we have again send signature specimen scan copy by e-mail of [protected]@nsdl.co.in more than a moth but status is still pending, today i have re-send this mail, please look into matter and do the needful.

customer care No [protected] i trying continuous many times but call ended or busy....
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C
chetannama
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card apply but not issue three month

Address:Kota, Rajasthan, 326519
Website:www.tin-nsdl.com

Sir
I apply new pan card in nsdl center acknowledgement no.[protected] date 05 march 2017 but our pan no. And card not issue till date i contact in nsdl call center but no response nsdl call and i chek my pan status will show your pan card undrer prossses please help

Mohan lal bhandari
S/o ram ratan bhandari
Ram ganjmandi
Mobile no.[protected]...
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M
Maitri_Hegde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint ID: 1612409

Address:Pune, Maharashtra, 411006
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

This is regarding the complaint(Complaint ID: 1612409) I logged on Jun 27 against ack. No. N-[protected] .

As discussed with you, I have now updated my Aadhar Card date of birth to match with my application and passport copy proof that are already submitted.

Please ask the NSDL team to now process my application and dispatch my corrected PAN CARD. It's been 7 months now!

Regards, Maitri Hegdebr...
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S
Shivam Vaishy
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redispatch Of Pan Card In the Same Address

Address:Raipur, Chhattisgarh, 492001

Dear Sir / ma'am,

Due to some holiday plans, no one was available at the premises at the time. Also, I was waiting for the call from the courier guy who use to deliver the consignments. If I would have received any call, I could make out the same with any of my neighbor or relatives near by. Request you to please redispatch the same in the same address as mentioned....
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R
RubeenaBano
from Murwara, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For refund my money

Address:493554
Website:www.onlineservices.nsdl.com

I submitted online application form for PAN card on 29/06/2017. At last i got a message on screen that my e-KYC request had been failed. I paid 117 Rs. through internet banking I want it back.
I can get refund of the PAN application in next seven working days.
Name - Rubeena Bano
Father's Name - Hafiz Khan
Mob - [protected]
Email - [protected]@gmail.com...
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S
sudhakara murala
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Uidai says aadhaar authenticated successfully but website says failed to authenticate

Website:www.onlineservices.nsdl.com

Following is the mail received from uidai but got the error message "your e-sign/e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode or e-sign mode"
"
Dear sudhakara rao murala,

Your aadhaar number xxxx xxxx 5265 was used successfully to carry out e-kyc authentication using"otp "on 28/06/2017 at 22:26:00 hrs at a device...
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Parmatma Bhagat
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card redispatch request

Address:700109

Dear sir,
I have applied for a new pan card in the name of akash agarwal which dispatched our address in 13/06/217. I couldn’t receive the pan card as our home was closed and we were not present in the house,
I requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: akash agarwal
Acknowledgement number: [protected]
Pan no. - cgopa8572k (Accuired...
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T
timfu
from Shahganj, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card under process at income tax department for 3 months

Address:210507
Website:www.nsdl.com

Hello sir
I have applied for pan card 3 months ago but till now pan card is not issued by nsdl.
Name santosh kumar
Acknowledgement no [protected]
Mo no [protected]
D. O. B 1/january/1968
As i have checked online status several times it shows that pan card is under process at income tax department.
I don't understand what is the problem as now pan card is necessary for every single. Banking...
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B
bsurajit
from Dabhoi, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reissue i pin

Respected sir/madam,
I surajit banerje s/o shri. Mrityunjay banerjee. I forgot my password as well as the security question, i entered five time wrong password and my account has been locked. So i request to reissue of i-pin in pran card no.[protected]Or) suggest me how i can get the new i-pin.
Thanking you
Yours faithfully
Surajit banerje
[protected]
[protected]@gmail.com...
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G
gaurav80800
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting the pan card after 40 day of applying

Address:91

Acknowledgment number [protected]
Name : govind singh
Category : individual
Status :
Income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.
This message show when ever i track my pan application last 40 days. I applied through ekyc adhar verification method. Please help why this message shown and what should i do....
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S
Shreya_Singh15
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan application status - dispatching confirmation

Hi nsdl team,
My acknowledgement number is [protected] and i have been getting the same status 'your application for 'new pan card or/and changes or correction in pan data' has been accepted by the income tax department. Your pan card will be dispatched to you shortly' for the past 20 days but i still haven't received my pan card.
I applied for my pan card on 27 april 2017. Can you please check...
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R
rakeshtiwari.ca
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of amount for failed transaction

Address:Thane, Maharashtra, 401209

I used nsdl website to create a new pan card of my neighbor. Temporary token is [protected]. I use e-kyc option for her aadhar verification. I have paid an amount of rs.112.75 using my credit card. My balance was deducted from the bank on 14/06/2017 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based request...
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J
Janardha123
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan issue

Address:411
Website:NSDL

Pan applied for my daughter. Acknowledgement [protected] over 3 months ago. First nsdl website said half a dozen calls made to call center. Reminders sent on 12.5.17, 6.6.2017, 12.6.2017 and 20.06.2017 & 27.06.2017 and requested to issue without aadhar if aadhar seeding fails.
Most irresponsible service i have come across. You need patience of an # to get through the call center. When finally get through, they just repeat check...
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M
muthaa
from Puducherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount refund

Address:625007
Website:nsdl

Acknowledgment no - [protected], i send proof of documents in two times register post. Status - application details name, residence address, gender not match not valid documents, so application failed pan card. Already two times send document. No more document. Customer not satisfied so request a refund amount 117 my bank account. Please kind my complaint request...
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V
vasesth
from Moradabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Note receive pan card

Address:Bareilly, Uttar Pradesh, 243506

I am seema vasesth application number [protected] whose pan card no bfypv5888r was dispatched indian post tracking id is-ea[protected]in. But not recive me and note any my cont mo no and sent back to nsdl mumbai deliverd on dated[protected]. I humbly request you to kindly resend the letter to the original address itself. I have sent numerous email and phone calls without any reply. Kindly resent plz help me...
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O
opmusaila
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

First time applying for pan card but having this error

Address:241204

Income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

Acknowledgment number : [protected]
Name : om prakash
Category : individual

I am 100% sure that i have never applied for any other pan card before.
I am also tired of contacting nsdl customer service number 020 – 2721 8080.
Buts its 24*7 busy....
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S
Sujith Subhash Babu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kindly resend pan card

Address:695015

I am latha subhash babu application number [protected] whose pan card no czipb7743n was dispatched on 3 june 2017 but we were away attending a family function and the courier was sent back to nsdl mumbai and have reached on 16 june 2017. I humbly request you to kindly resend the letter to the original address itself. I have sent numerous email and phone calls without any reply. Kindly resent it at the latest
Valli dale,
Nalanchira...
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A
Amarjeet Majoka
from Muzaffarnagar, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Income tax department itd database shows that you may have been issued pan in your name. Itd yet to inform status of your

Address:331305

Acknowledgment number : [protected]
Name : raj kumar
Category : individual
Status :

Income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

I need pan card number urgently. Please could you tel me the further processing. And how many days is take to generate the pan card number?
I have never...
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C
chinmaya mund
from Bhubaneswar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Your request cannot be processed, please try after some time

Address:Khordha, Odisha, 751015
Website:www.onlineservices.nsdl.com

I tried to fill the pan application through the nsdl website and selected the e-sign aadhar verification process.
The payment got deducted and it took me to the aadhar verification process. I entered correct otp three times and it kept saying 'your request cannot be processed, please try after sometime.'

My token no is: [protected]
Email: [protected]@gmail.com
Dob: 14/03/1988

Please resolve...
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Bmohapatra123
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card not dispatch and showing wrong information in the status

Address:Pune, Maharashtra
Website:tin.tin.nsdl.com

Nsdl not dispatch my pan card till date but they showing wrong information in their website they dispatch on 30th may 2017 by indian post tracking id is-ea[protected]in. When contact the post office they said this tracking id not registered any post office of india then i have complaint many time to nsdl customer care but no result is fund. Government said pan card will be dispatch within 15days but nsdl taking more than 2month.
br...
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