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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Aug 8, 2025
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NSDL e-Governance Infrastructure reviews & complaints page 187

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S
SinghRamraj
from Nagram, Uttar Pradesh
Jul 3, 2017
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Address: 411001

From: kamal. Pratapsingh
Date: tue, jun 20, 2017 at 10:14 am
Subject: re: pan application - ack. No. N-[protected] dated :[protected]:46:13.08
To: tin info, [protected]@tinonapp2. Nsdl.co.in
Cc: kamalpratap singh

Dear sir / mam,
I have applied for new pan card on my acknowledgement number n-[protected] on date 30.03.2017.

I am checking my pan card status at nsdl status track.
About after 2 month i have received a mail from nsdl team, regarding office address proof required.
Then we send our office address proof as attached format wide speep post no. – eu[protected]in. And we contact your call center no-.020 – 2721 8080 he told us that your packet has been received by nsdl team. At 06/06/2017.
And he said that please check your status nsdl status track after 10 to 15 working days. I am checking my pan card status at nsdl status track.

Present status is:- we have received the documents with reference to your pan application. However, the documents are not valid. Please click here for details.
This status showing last days.
Then we contact nsdl call center no - 020 – 2721 8080 on today 10.30pm he said we have not received your packet and resend your packet.
So, request you to kindy issue my pan card as soon as possible.
If you are unable to issue my pan card kindly cancel my application and refund application fee.
Screen shot also attached.
Pls make it fast... I need pan card.. For my job process

Thanks & regards

Kamal pratap singh

Sbu motor underwriting
Iffco-tokio general insurance co. Ltd.
8 gokhale marg lucknow
Uttar pradesh 226001
Mobile no. [protected], [protected]
E-mail: kamal. [protected]@ext. Iffcotokio.co.in
Extn. : 212

From: tin info [mailto:[protected]@nsdl.co.in]
Sent: 29 may, 2017 10:16 pm
To: kamal. Pratapsingh
Subject: re: pan application - ack. No. N-[protected] dated :[protected]:46:13.08 reminder[protected]

Dear sir/madam,

Thank you for your email regarding pan application submitted to nsdl e-gov vide acknowledgement number [protected].

We would like to inform you that on verification, following discrepancy has been observed in the documents submitted by you:

Proof of address (Office) not attached.

Request you to send proper documents to below mentioned address to enable us to process your application further:

Nsdl e-governance infrastructure limited
4th floor, mantri sterling, plot no. 341
Survey no. 997 /8, model colony
Near deep bungalow chowk,
Pune - 411 016

For any clarification/assistance you may contact us at the call center on[protected] or write to [protected]@nsdl.co.in.

You may visit our website www.tin-nsdl.com or sms nsdlpan15 digit acknowledgement number to 57575 to know the status of your application.

Regards,
Ashish
Tin-info team
Tel :.020 – 2721 8080

Caution: income tax department does not send e-mails regarding refunds and does not seek any taxpayer information like user name, password, details of atm, bank accounts, credit cards, etc. Taxpayers are advised not to part with such information on the basis of emails.

From: kamal. Pratapsingh [mailto:kamal. [protected]@ext. Iffcotokio.co.in]
Sent: friday, may 19, 2017 12:44 pm
To: [protected]@tinonapp2. Nsdl.co.in
Cc: info; tin info; 'kamalpratap singh'
Subject: fw: pan application - ack. No. N-[protected] dated :[protected]:46:13.08 reminder -1

Reminder -1

Regards

Kamal pratap singh
Iffco-tokio general insurance co. Ltd.
8 gokhale marg lucknow
Uttar pradesh 226001
Mobile no. [protected], [protected]
E-mail: kamal. [protected]@ext. Iffcotokio.co.in
Extn. : 212

From: kamal. Pratapsingh [mailto:kamal. [protected]@ext. Iffcotokio.co.in]
Sent: 19 may, 2017 12:41 pm
To: '[protected]@nsdl.co.in'; '[protected]@nsdl.co.in'
Cc: 'kamalpratap singh'
Subject: fw: pan application - ack. No. N-[protected] dated :[protected]:46:13.08 reminder -1

Dear sir / mam,

I have applied for new pan card on my acknowledgement number n-[protected] on date 30.03.2017.
And we have send supporting document on date 05.04.2017. By register post - (Eu[protected]in)

I am checking my pan card status at nsdl status track.

Present status is:- we have received the documents with reference to your pan application. Your application is under process with nsdl

This status showing last 2 month.
So, request you kindy issue my pan card as soon as possible.
If you are unable to issue my pan card kindly cancel my application and refund application fee.
Screen shot also attached.
Pls make it fast... I need pan card.. For my job process

Regards

Kamal pratap singh
Iffco-tokio general insurance co. Ltd.
8 gokhale marg lucknow
Uttar pradesh 226001
Mobile no. [protected], [protected]
E-mail: kamal. [protected]@ext. Iffcotokio.co.in
Extn. : 212

From: kamal. Pratapsingh [mailto:kamal. [protected]@ext. Iffcotokio.co.in]
Sent: 11 may, 2017 12:55 pm
To: '[protected]@nsdl.co.in'; '[protected]@nsdl.co.in'
Cc: 'kamalpratap singh'
Subject: fw: pan application - ack. No. N-[protected] dated :[protected]:46:13.08 reminder -1

Dear sir / mam,

I have applied for new pan card on my acknowledgement number n-[protected] on date 30.03.2017.
And we have send supporting document on date 05.04.2017. By register post - (Eu[protected]in)

I am checking my pan card status at nsdl status track.

Present status is:- we have received the documents with reference to your pan application. Your application is under process with nsdl
This status showing last 1 month.
So, request you kindy issue my pan card as soon as possible.
If you are unable to issue my pan card kindly cancel my application and refund application fee.
Screen shot also attached.
Pls make it fast... I need pan card.. For my job process

Regards

Kamal pratap singh
Iffco-tokio general insurance co. Ltd.
8 gokhale marg lucknow
Uttar pradesh 226001
Mobile no. [protected], [protected]

From: kamalprtapsingh [mailto:[protected]@gmail.com]
Sent: tuesday, april 11, 2017 8:21 pm
To: '[protected]@nsdl.co.in'; '[protected]@nsdl.co.in'
Cc: 'kamal. [protected]@ext. Iffcotokio.co.in'
Subject: pan application - ack. No. N-[protected] dated :[protected]:46:13.08

Dear sir / mam,

I have applied for new pan card on my acknowledgement number n-[protected] on date 30.03.2017.
And we have send supporting document on date 05.04.2017. By register post - (Eu[protected]in)

I am checking my pan card status at nsdl status track.

Present status is:- we have received the documents with reference to your pan application. Your application is under process with nsdl
This status showing before two days.
So, request you kindy issue my pan card as soon as possible.
Screen shot also attached.
Pls make it fast... I need pan card.. For my job process

Regards

Kamal pratap singh
Iffco-tokio general insurance co. Ltd.
8 gokhale marg lucknow
Uttar pradesh 226001
Mobile no. [protected], [protected]
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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    S
    simranjs
    from Jammu, Jammu and Kashmir
    Jul 3, 2017
    Resolved
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    Not able to track my pan card

    Address: Ludhiana, Punjab, 141012
    Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

    My PAN acknowledgment number is [protected] . I applied for PAN on 17th of JUNE, 2017.

    My PAN status is still 'Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/28433343 where the application was submitted by you'

    I have applied for the PAN at COMPUTER AGE MANAGEMENT SERVICES G BLOCK LUDHIANA and enclosed Aadhaar card as proof of identity and proof of...
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    S
    Sakshi1425
    from Jalandhar, Punjab
    Jul 3, 2017
    Resolved
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    Resolved

    My token number is [protected].
    I have paid Rs.116.25 as PAN card payment on[protected] and it has been deducted from the card.
    But the process was still incomplete as the authentication with my aadhar was still left to be completed and the next day on[protected] my application was cancelled due to the new format of PAN Card.
    Kindly mail about the refund process as to how and when would the money be refunded.
    Aug 14, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Jul 07, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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      S
      sumit jasuja
      from Noida, Uttar Pradesh
      Jul 3, 2017
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: www.onlineservices.nsdl.com

      I have applied for the changes in the PAN Card. I went through all the steps, made the payment 118 rs and then it said that ''your request can not proceed further. Please try some after some time". I have tried it on the following portal "www.onlineservices.nsdl.com". I also applied it by temporary token number but its giving an error that token information is not valid.

      Temporary token number : [protected]
      Mobile number : [protected]
      EmailId : [protected]@gmail.com

      Thanks
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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        A
        AayushArora
        from Bengaluru, Karnataka
        Jul 3, 2017
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        Address: 560034

        Hi,

        I applied for PAn rectification for my Name as Correct- "AAYUSH ARORA" instead of Incorrect- "AYUSH ARORA" which is in your Database with acknowledgement number [protected]

        I have to file ITR this month and it has been 1 month its status is showing as Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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          M
          muthaa
          from Puducherry, Puducherry
          Jul 3, 2017
          Resolved
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          Resolved

          Address: 625007

          Acknowledgment no -[protected], i send proof of documents in two times register post. Status - application details name, residence address, gender not match not valid documents, so application failed pan card. Already two times send document. No more document. Customer not satisfied so request the pan apply accepted or refund amount 117 my bank account. Please kind my complaint request
          Aug 21, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Jul 07, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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            Y
            Yatinkumar Mehta
            from Rajkot, Gujarat
            Jul 3, 2017
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400001
            Website: WWW.NSDL.IN

            I had applied for fresh pan card and acknowledgement no. Is [protected] . At your site there is message that" your pan
            card has been despathed on 19 apr, 2017 by ovenight express ltd. Courier by air way bill no. [protected], at the address for communitation indicataed by you in the application. The pancard is expected to be delivered by 29-apr-2017." but till today i neither received my pancard nor any communication from nsdl
            Aug 10, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Jul 07, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
            My name is mubarak saleem and I applied for the pan card through e kyc token number [protected]. I paid the fees three times on june 1st 2017 and one time on june 6th 2017. please refund my money.

            Non receipt of pan card - Comment #2775172 - Image #0
            Dear sir
            Please re send the my pan card
            Name Pradeep Kumar
            Acknowledgement no [protected]
            Pan no ETIPK9286F
            Mob no [protected]
            Mail id [protected]@gmail.com
            Regards
            Pradeep kumar
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              J
              Jyotiranjan Bhoi
              from Bahula, West Bengal
              Jul 3, 2017
              Resolved
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              Resolved

              Address: Pune, Maharashtra, 759145
              Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

              I applied for PAN correction on may 23.I had to send the documents.status changed to we have received your documents & is under process with NSDL.Now 2 weeks ago status changed to under process with incometax dept.i heard that after this stage 95% time work is done.but it's taking too much time.I applied for TAN with NSDL.it took some time.but this time it's taking too much time to update.i'm unable to link aadhar with PAN because of that

              ACKNOWLEDGEMENT NO-[protected]
              Aug 10, 2017
              Complaint marked as Resolved 
              At last received my updated PAN card through bluedart courier.it took almost 2.5 months for correction of PAN data.I had to print acknowledgement signed through esign & send it by speed post/DTDC.after processing by NSDL it was forwarded to incometax dept.you have to keep patience
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                M
                Manust
                from Kodlipet, Karnataka
                Jul 3, 2017
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 400013
                Website: npscra.nsdl.co.in/mobile/index.php

                Hi Sir,

                My PRAN number[protected] is not registered in database. Requesting to provide required details.
                Name: Manu shivanand Bhat
                Maid Id: [protected]@gmail.com.

                Please include my mail id to receive all notifications and number [protected].

                Plan selected was Atal pension Yojana and I don't have any details regarding details to log into portal.

                Requesting to provide details.
                Jul 11, 2017
                Complaint marked as Resolved 
                They have registered my pran and issue is closed now
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Jul 11, 2017
                Updated by Manust
                Closes
                Verified Support
                Jul 11, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Dear Manu,

                Please be informed that grievance is resolved. Status of the same has been sent to your email ID.
                Dear sir
                Please re send the my pan card
                Name Pradeep Kumar
                Acknowledgement no [protected]
                Pan no ETIPK9286F
                Mob no [protected]
                Mail id [protected]@gmail.com
                Regards
                Pradeep kumar
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                  L
                  laxusanurag
                  from Agra, Uttar Pradesh
                  Jul 3, 2017
                  Resolved
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                  Resolved

                  Address: Pune, Maharashtra, 411001
                  Website: tin.tin.nsdl.com/pan

                  I have applied for pan card 21 days ago, and its still under process "We have received the documents with reference to your PAN application. Your application is under process with NSDL"

                  I need it for my job. your customer care numbers or emails have failed to respond.

                  Acknowledgement number:[protected]

                  Please kindly issue pan card as soon as possible
                  Aug 14, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 07, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.
                  I had applied with NSDL online for a new PAN card isuue details. The acknowledgement no(token no) for my online application is [protected] My application was rejected stating that the my adhar card is not registerd with any contact no. Kindly refund my PAN processing fee
                  I have applied for pan card of my daughter Rishika Singh 02 months before. But still pan has not been issued. Acknowledgement no. is [protected]. All the details has been forwarded. Please do the needful
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                    K
                    KJ GOPIKA
                    from Ernakulam, Kerala
                    Jul 3, 2017
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                    Address: Hyderabad, Andhra Pradesh, 500873
                    Website: www.tin-nsdl.com

                    I had applied for my PAN Card on 20th June 2017.

                    My acknowledgement number : [protected]

                    The company which I am supposed to join made in mandatory to have it by the joining date. 6th July 2017.
                    Can anything be done for obtaining it fast? Pan number alone will do.
                    A pan number is being shown in the income tax department site when it was checked with my details. However, not being reflected in the NSDL site.
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                      T
                      tipu0003
                      from Coimbatore, Tamil Nadu
                      Jul 2, 2017
                      Resolved
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                      Resolved

                      Address: 411016
                      Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                      I had applied for pan using e-kyc facility (Aadhar card based authentication) on 13/06/2017, acknowledgment number : [protected].
                      On completion i received this message,

                      "thank you for using online facility for pan application.

                      If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                      But now when I check my pan application status it shows

                      "we have not yet received the supporting documents with respect to your application for 'new pan card or/and changes or correction in pan data'. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]"

                      Please check my application and let me know the status.

                      Acknowledgment number : [protected]
                      Pan no: EGJPS7230F
                      Name : RUPESH KUMAR TIPU

                      Thanks
                      +1 photos
                      Aug 8, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 07, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Your PAN application is marked for discrepancy in changes requested name, kindly provide us with requisite documents to process it further. For more details please write us at [protected]@nsdl.co.in
                      Hi,
                      I got the intimation mail for the activation of my PRAN[protected] way back on 1st April 2017.. However i'm yet to receive the PRAN Kit against the activated PRAN number..

                      Fe easy reference,
                      Dipankar Chakma;
                      Tezpur; Assam Thanking you!
                      NSDL e-Governance Infrastructure Customer Care's response, Jul 11, 2017
                      Verified Support
                      Dear Dipankar,

                      This has reference to the query/grievance raised by you.

                      We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                      For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
                      Sir ple resend my pan card my
                      Acknowledgment
                      Number : [protected]
                      and my pan no DEQPM8377P
                      my postal addresh ashish mishra S/o omprakash village lalpur khader post kundra majhra vaya kheda bajheda th thilhar distt shahjahanpur (up) pin code 242303
                      my mobile no [protected]
                      my mail addres [protected]@gmail.com
                      NSDL e-Governance Infrastructure Customer Care's response, Jul 13, 2017
                      Verified Support
                      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                        HARI NAGA SANJAY MITTAPALLI
                        from Hyderabad, Telangana
                        Jul 2, 2017
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                        Address: Hyderabad, Andhra Pradesh, 520015
                        Website: www.tin-nsdl.com

                        Hello all,

                        Thank you for allowing to change the pan card details online. But after completing all the steps in online and got the acknowledgement number. When i checking the status of the same, it says no match found.

                        Nsdl temporal token # [protected]
                        Email : [protected]@gmail.com
                        Acknowledgement : n-[protected]

                        Raised complaint with you on the below url

                        https://www.tin-nsdl.com/customerfeedback.html which says complaint received but no reply ye from your end. Please check and let me know the status
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                          koushambi mukherjee
                          from Kolkata, West Bengal
                          Jul 3, 2017
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                          Address: Kolkata, West Bengal, 700061

                          I was applied for pan card on april 11 2017 in tin facilitation center in west bengal

                          I just got a acknowledgment no :[protected] and till today i didn't receive any update from the track status.

                          And the status is saying that your application is under process at income tax department. What is the issue? Please tell what is the cause for this delay
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                            B
                            Bj SinGh
                            from Darbhanga, Bihar
                            Jul 2, 2017
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                            Address: Udham Singh Nagar, Uttarakhand, 263152
                            Website: nsdl.co.in

                            Name: satnam singh
                            Acknowledgement number: [protected]

                            I have applied the pancard for the first time but the status of my pan application showed that "income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application"

                            Please sir reslove this problem. I have really need of it...
                            Pleaseee, its a request : (
                            +1 photos
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                              Amit1805
                              from Gaya, Bihar
                              Jul 1, 2017
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                              Address: 110043
                              Website: www.nsdl.com

                              My pan card is not receive in my home address my bill no. Is ea[protected]in
                              Your pan card has been dispatched on 30-may-2017 by registered/speed post* vide airway bill no. Ea[protected]in, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 09-jun-2017.

                              * emxxxxxxxxx represents airway bill number for speed post & rmxxxxxxxxx represents airway bill number for registered post.
                              +1 photos
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              GOT AN SMS IN MY CELL PHONE THAT I COULD DOWNLOAD A LETTER FROM https://tin.tin.nsdl.com/pantan/StatusTrack.html, But I cannot download any letter from this site. The ack no . is[protected].

                              I tried to call this phone no., 020-27****80., which was sent to me in SMS but when ever I call it says Subsriber is busy.
                              Sir,
                              i have apply a new pan card but my form is not complete and my payment rs 116.20 was deduct my account. so sir i requested to you that please my payment refund in my account as soon.
                              thankyou
                              name - babu lal
                              a/c no- [protected]
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                                A
                                amit237487
                                from Chandigarh, Chandigarh
                                Jul 1, 2017
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                                Ir,

                                I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

                                Name: Amit kumar
                                PRAN:[protected]
                                Mobile No.[protected]
                                email id: [protected]@gmail.com

                                Thanking You
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                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                                  G
                                  Goda Ram
                                  from Kachhwa, Uttar Pradesh
                                  Jul 1, 2017
                                  Resolved
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                                  Resolved

                                  Address: Karnal, Haryana, 132001

                                  Sir/madam
                                  I am a government employees and i have on nsdl central record keeping angency.
                                  My user id[protected] but due to some wrong attempt my password will not working so my account is loked. Plz give me a anthor new password and unlocked my account. Than i would ever great full before you. Regard.. Goda ram. Sanskrit teacher — distt. Karnal... State. Haryana mob. [protected]. Mail id — [protected]@gmail.com
                                  Aug 5, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 05, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Dear Goda Ram,

                                  This has reference to the query/grievance raised at “Consumer Forum”.

                                  We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

                                  For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                                    A
                                    Arun Kumar X
                                    from Bengaluru, Karnataka
                                    Jul 1, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560029

                                    Dear Sir/Madam

                                    I am Arun Kumar from Bangalore. I had applied for the PAN card but unfortunately I did not receive it and it was returned on 09/06/17. I have been mailing to [protected]@nsdl.co.in ever since.

                                    Hence, I humbly request you to re-send the PAN card to the same address.

                                    Name on card: Arun Kumar X

                                    Father's name: Xavier

                                    Address: 65/20, 3 rd Cross, 2 nd Main, Balaji Nagar, near Christ School, Bangalore - 560029

                                    PAN card acknowledgement number: [protected]

                                    PAN number: FLMPK3126H

                                    Contact number: [protected]
                                    Aug 18, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 07, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                                      T
                                      TarunBasak
                                      from Tufanganj, West Bengal
                                      Jul 1, 2017
                                      Resolved
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                                      Address: 732101
                                      Website: /www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                                      I had applied online for pan registration, by i choosing e-kyc option and every steps goes ok but verification failed due to link failure and time out of the process. . But still my money rs 117.35 has been deducted from my account and not credited till date.
                                      Transaction made on::[protected]
                                      Transaction details shown in ledger card of the a/c - To transfer INB National Security Depos NAT-SEC Payment
                                      Ref- JSBI[protected]IGABMFCYR3 TRANSFER

                                      Its my humble request to please refund my money in my account.
                                      Aug 12, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 07, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      To help resolve your query/concern, kindly reach us on [protected]@nsdl.co.in
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