Claimed

NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Jan 16, 2026
Complaints 5318
Resolved
3581
Unresolved
1737
Contacts

File a complaint to NSDL e-Governance Infrastructure

Having problems with NSDL e-Governance Infrastructure?

File a complaint and get it resolved by NSDL e-Governance Infrastructure customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

NSDL e-Governance Infrastructure reviews & complaints page 187

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Honeyb
from Mumbai, Maharashtra
Jul 4, 2017
Resolved
Report
Copy
Resolved

Address: Osmanabad, Maharashtra, 413501

We have applied for my Mother's new PAN CARD on 19th Jun, 2017. Acknowledgement number is: N-[protected]. It is still showing the status: Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/4716302/4716303 where the application was submitted by you.
I tried calling on all above numbers, they are always busy or will not pick up. My VISA application is stuck because my Mom's PAN CARD is required, If we will not get it before 20th July, 2017, My visa may get rejected. Please do the needfull.
Aug 7, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2017
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    ManishMKgn
    from Kolkata, West Bengal
    Jul 4, 2017
    Report
    Copy

    Address: New Delhi, Delhi, 411018
    Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

    My PAN Card for PAN# AK****029L was in bad condition and hence i had applied online for re-print of the PAN card on 21-May-17. I had made online payment of INR 117.35 from my SBI account with transaction ref# ISBI[protected]IGABINHFI0

    I have not received any acknowledgement# as well as the new PAN card.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      AayushArora
      from Bengaluru, Karnataka
      Jul 4, 2017
      Report
      Copy

      Address: 560034

      Hi,

      It has been more than 1 month as I applied for name rectification on nsdl website and i made the payment and Adhar authorization and got the acknoledgment number: [protected]

      But its still showing "Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department" I dropped many mails and called customer support but got no response.

      The Database has not been updated yet and i have to link adhar card with my pan card and I have to file ITR this month.

      Please do the needful.

      Regards,
      Aayush
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        nurun
        from Bengaluru, Karnataka
        Jul 4, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: Darbhanga, Bihar, 846004

        Dear sir,

        My name is armana armageen
        Pan card no :- cglpa9091e
        Acknowledgement no :- [protected]
        Registered/speed post* airway bill no. Ea[protected]in.

        After tracking airway bill no. Ea[protected]in. I found that consignment has reached in nsdl.
        Date time office event
        08/06/2017 17:36:00 darbhanga h. O item delivered [to: nsdl ]

        But i have not received my pan card till today[protected].

        Please help me in this regard. It is so urgent
        My address is
        D/o amanullah afroz
        Urdu bazar
        Po. - lal bagh
        Dist - darbhanga, bihar
        Pin no. -846004
        Mob. No. - [protected].
        Aug 7, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Jul 07, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          shivakumar_g
          from Hyderabad, Telangana
          Jul 4, 2017
          Resolved
          Report
          Copy
          Resolved

          Dear Sir/Ma`am,

          I have applied for a pan card on 05.06.2017 .

          My Ack No . is [protected] and allotted PAN Number is CFHPG2066N.

          And when i checked my status of PAN Card, its showing that expected delivery date is 03.07.2017 but I have not received yet .

          It is showing that PAN is dispatched via Blue Dart Express Ltd and Bill No is [protected]. But when i Tracked on Blue Dart its showing Numbers details not found .

          So, I request you to please kindly look into this matter ASAP.

          Thanks & Regards,
          Aug 7, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Jun 29, 2017
          abhi@@2580's response
          bhai ka
          Verified Support
          Jul 07, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          Your PAN card has been dispatched on June 23, 2017 by Blue Dart Courier vide AWB no. [protected].
          Jul 08, 2017
          Updated by shivakumar_g
          The delivery date is mentioned is 3-july-2017.But i didn't received my pan card till now and AWB no. [protected]
          is also not tracking.
          I need pan card urgently
          please deliver it to me as soon as possible.
          Regards,
          shiva
          Dear sir
          apaki company se pan generate nahi ho rha hai maine apaki company se bhar kar mujhe pachhatava ho rha hai mere bad maine uti se bharavaya vo ghar aa gaya

          name- abhishek kumar
          acn-[protected]
          dob-01/01/1995
          father name-ram pal
          Sir, i 'm from Gujarat. I have got pran card for me and my husband but I haven't got i_pin. To access our account please send it follow address. Our pran no is [protected] named Jayesh h. Patel and[protected] named sonal Jayesh Patel. A6 badripark so, bi_abhilasha so. Ganesh crossing, anand, Gujarat.
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Ravi Cruze
            from Coimbatore, Tamil Nadu
            Jul 4, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Pune, Maharashtra, 602021
            Website: www.tin-nsdl.com

            Sir,
            I had applied for PAN using online facility on 29/06/2017, Acknowledgment Number : [protected] and I have use e sign then payment success using debit card at last Since aadhar Authentication has failed, you cannot proceed with E-sign.Kindly proceed with generating physical application . download application then I sended physical application with photo, sign, and attached Adhaar document as proof to nsdl

            But now when i check my PAN Application Status it shows

            "We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected]"

            Please check my Application ... And reply what i need to do..

            Acknowledgment Number : [protected]
            Name : RAVINDAR

            Thanks
            Ravindar
            Aug 8, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Jul 07, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
            Hello,
            My Acknowledge number is [protected]

            i checked online it's showing "Your application is under process at Income Tax Department."

            It's showing correct Firm name but not showing PAN Number . if you can show online PAN Number asap it will help me.

            please show PAN Number
            I am ram khilawan rathore. I have forgot my password of my NPS PRAN NO.[protected] So Please send me password for my PRAN NO.on my email ID, , [protected]@gmail.com. so that I will able to check the details of my account
            Regards,
            ram khilawan rathore
            PRAN NO.[protected]
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sonuvishal
              from Mumbai, Maharashtra
              Jul 4, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: Pune, Maharashtra, 411016
              Website: [email protected]

              Dear Sir,

              My Mummy & Papa Pan Card returned undelivered
              Request you to redispatched on registered address again.

              Name : - Shashi Kiran Das
              PAN No - DEZPD3476M
              ACKNOWLEDGEMENT NUMBER - [protected]

              And

              Name : - BATA KRISHNA DAS
              PAN NO : - DEZPD3477L
              ACKNOWLEDGEMENT NUMBER : - [protected]

              Date Time Office Event
              05/06/2017 16:18:00 NSH PUNE Item delivered [To: NSDL ]
              04/06/2017 07:09:57 NSH PUNE Item Received
              04/06/2017 07:09:57 NSH PUNE Bag Opened
              04/06/2017 07:01:06 NSH PUNE Bag Received
              04/06/2017 02:14:57 NSH MUMBAI Bag Despatched to NSH PUNE
              04/06/2017 01:40:52 NSH MUMBAI Bag Received
              03/06/2017 11:00:12 PATNA AIRPORT TMO Bag Despatched to NSH MUMBAI
              03/06/2017 10:58:53 PATNA AIRPORT TMO Bag Received
              03/06/2017 05:47:41 NSH PATNA Bag Despatched to NSH PUNE
              03/06/2017 05:35:48 NSH PATNA Item Bagged for NSH PUNE
              02/06/2017 21:29:55 NSH PATNA Item Received
              02/06/2017 21:29:55 NSH PATNA Bag Opened
              02/06/2017 21:28:52 NSH PATNA Bag Received
              02/06/2017 19:15:42 PATNA RMS (TMO) Bag Despatched to NSH PATNA
              02/06/2017 19:15:28 PATNA RMS (TMO) Bag Received
              02/06/2017 10:32:52 PATNA G.P.O. Item Bagged for NSH PATNA
              02/06/2017 10:19:00 PATNA G.P.O. Item delivery attempted Missent
              02/06/2017 07:47:42 PATNA G.P.O. Item Received
              02/06/2017 07:47:41 PATNA G.P.O. Bag Opened
              02/06/2017 07:35:42 PATNA G.P.O. Bag Received
              01/06/2017 17:54:22 NSH PATNA Bag Despatched to PATNA G.P.O.
              01/06/2017 10:34:47 NSH PATNA Item Bagged for PATNA G.P.O.
              01/06/2017 09:09:59 NSH PATNA Item Received
              01/06/2017 09:09:58 NSH PATNA Bag Opened
              01/06/2017 09:09:41 NSH PATNA Bag Received

              Regards
              Vishal Das
              [protected]
              Aug 7, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Jul 07, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                SinghRamraj
                from Nagram, Uttar Pradesh
                Jul 3, 2017
                Report
                Copy

                Address: 411001

                From: kamal. Pratapsingh
                Date: tue, jun 20, 2017 at 10:14 am
                Subject: re: pan application - ack. No. N-[protected] dated :[protected]:46:13.08
                To: tin info, [protected]@tinonapp2. Nsdl.co.in
                Cc: kamalpratap singh

                Dear sir / mam,
                I have applied for new pan card on my acknowledgement number n-[protected] on date 30.03.2017.

                I am checking my pan card status at nsdl status track.
                About after 2 month i have received a mail from nsdl team, regarding office address proof required.
                Then we send our office address proof as attached format wide speep post no. – eu[protected]in. And we contact your call center no-.020 – 2721 8080 he told us that your packet has been received by nsdl team. At 06/06/2017.
                And he said that please check your status nsdl status track after 10 to 15 working days. I am checking my pan card status at nsdl status track.

                Present status is:- we have received the documents with reference to your pan application. However, the documents are not valid. Please click here for details.
                This status showing last days.
                Then we contact nsdl call center no - 020 – 2721 8080 on today 10.30pm he said we have not received your packet and resend your packet.
                So, request you to kindy issue my pan card as soon as possible.
                If you are unable to issue my pan card kindly cancel my application and refund application fee.
                Screen shot also attached.
                Pls make it fast... I need pan card.. For my job process

                Thanks & regards

                Kamal pratap singh

                Sbu motor underwriting
                Iffco-tokio general insurance co. Ltd.
                8 gokhale marg lucknow
                Uttar pradesh 226001
                Mobile no. [protected], [protected]
                E-mail: kamal. [protected]@ext. Iffcotokio.co.in
                Extn. : 212

                From: tin info [mailto:[protected]@nsdl.co.in]
                Sent: 29 may, 2017 10:16 pm
                To: kamal. Pratapsingh
                Subject: re: pan application - ack. No. N-[protected] dated :[protected]:46:13.08 reminder[protected]

                Dear sir/madam,

                Thank you for your email regarding pan application submitted to nsdl e-gov vide acknowledgement number [protected].

                We would like to inform you that on verification, following discrepancy has been observed in the documents submitted by you:

                Proof of address (Office) not attached.

                Request you to send proper documents to below mentioned address to enable us to process your application further:

                Nsdl e-governance infrastructure limited
                4th floor, mantri sterling, plot no. 341
                Survey no. 997 /8, model colony
                Near deep bungalow chowk,
                Pune - 411 016

                For any clarification/assistance you may contact us at the call center on[protected] or write to [protected]@nsdl.co.in.

                You may visit our website www.tin-nsdl.com or sms nsdlpan15 digit acknowledgement number to 57575 to know the status of your application.

                Regards,
                Ashish
                Tin-info team
                Tel :.020 – 2721 8080

                Caution: income tax department does not send e-mails regarding refunds and does not seek any taxpayer information like user name, password, details of atm, bank accounts, credit cards, etc. Taxpayers are advised not to part with such information on the basis of emails.

                From: kamal. Pratapsingh [mailto:kamal. [protected]@ext. Iffcotokio.co.in]
                Sent: friday, may 19, 2017 12:44 pm
                To: [protected]@tinonapp2. Nsdl.co.in
                Cc: info; tin info; 'kamalpratap singh'
                Subject: fw: pan application - ack. No. N-[protected] dated :[protected]:46:13.08 reminder -1

                Reminder -1

                Regards

                Kamal pratap singh
                Iffco-tokio general insurance co. Ltd.
                8 gokhale marg lucknow
                Uttar pradesh 226001
                Mobile no. [protected], [protected]
                E-mail: kamal. [protected]@ext. Iffcotokio.co.in
                Extn. : 212

                From: kamal. Pratapsingh [mailto:kamal. [protected]@ext. Iffcotokio.co.in]
                Sent: 19 may, 2017 12:41 pm
                To: '[protected]@nsdl.co.in'; '[protected]@nsdl.co.in'
                Cc: 'kamalpratap singh'
                Subject: fw: pan application - ack. No. N-[protected] dated :[protected]:46:13.08 reminder -1

                Dear sir / mam,

                I have applied for new pan card on my acknowledgement number n-[protected] on date 30.03.2017.
                And we have send supporting document on date 05.04.2017. By register post - (Eu[protected]in)

                I am checking my pan card status at nsdl status track.

                Present status is:- we have received the documents with reference to your pan application. Your application is under process with nsdl

                This status showing last 2 month.
                So, request you kindy issue my pan card as soon as possible.
                If you are unable to issue my pan card kindly cancel my application and refund application fee.
                Screen shot also attached.
                Pls make it fast... I need pan card.. For my job process

                Regards

                Kamal pratap singh
                Iffco-tokio general insurance co. Ltd.
                8 gokhale marg lucknow
                Uttar pradesh 226001
                Mobile no. [protected], [protected]
                E-mail: kamal. [protected]@ext. Iffcotokio.co.in
                Extn. : 212

                From: kamal. Pratapsingh [mailto:kamal. [protected]@ext. Iffcotokio.co.in]
                Sent: 11 may, 2017 12:55 pm
                To: '[protected]@nsdl.co.in'; '[protected]@nsdl.co.in'
                Cc: 'kamalpratap singh'
                Subject: fw: pan application - ack. No. N-[protected] dated :[protected]:46:13.08 reminder -1

                Dear sir / mam,

                I have applied for new pan card on my acknowledgement number n-[protected] on date 30.03.2017.
                And we have send supporting document on date 05.04.2017. By register post - (Eu[protected]in)

                I am checking my pan card status at nsdl status track.

                Present status is:- we have received the documents with reference to your pan application. Your application is under process with nsdl
                This status showing last 1 month.
                So, request you kindy issue my pan card as soon as possible.
                If you are unable to issue my pan card kindly cancel my application and refund application fee.
                Screen shot also attached.
                Pls make it fast... I need pan card.. For my job process

                Regards

                Kamal pratap singh
                Iffco-tokio general insurance co. Ltd.
                8 gokhale marg lucknow
                Uttar pradesh 226001
                Mobile no. [protected], [protected]

                From: kamalprtapsingh [mailto:[protected]@gmail.com]
                Sent: tuesday, april 11, 2017 8:21 pm
                To: '[protected]@nsdl.co.in'; '[protected]@nsdl.co.in'
                Cc: 'kamal. [protected]@ext. Iffcotokio.co.in'
                Subject: pan application - ack. No. N-[protected] dated :[protected]:46:13.08

                Dear sir / mam,

                I have applied for new pan card on my acknowledgement number n-[protected] on date 30.03.2017.
                And we have send supporting document on date 05.04.2017. By register post - (Eu[protected]in)

                I am checking my pan card status at nsdl status track.

                Present status is:- we have received the documents with reference to your pan application. Your application is under process with nsdl
                This status showing before two days.
                So, request you kindy issue my pan card as soon as possible.
                Screen shot also attached.
                Pls make it fast... I need pan card.. For my job process

                Regards

                Kamal pratap singh
                Iffco-tokio general insurance co. Ltd.
                8 gokhale marg lucknow
                Uttar pradesh 226001
                Mobile no. [protected], [protected]
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  simranjs
                  from Jammu, Jammu and Kashmir
                  Jul 3, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Not able to track my pan card

                  Address: Ludhiana, Punjab, 141012
                  Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

                  My PAN acknowledgment number is [protected] . I applied for PAN on 17th of JUNE, 2017.

                  My PAN status is still 'Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/28433343 where the application was submitted by you'

                  I have applied for the PAN at COMPUTER AGE MANAGEMENT SERVICES G BLOCK LUDHIANA and enclosed Aadhaar card as proof of identity and proof of...
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy
                  S
                  Sakshi1425
                  from Jalandhar, Punjab
                  Jul 3, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  My token number is [protected].
                  I have paid Rs.116.25 as PAN card payment on[protected] and it has been deducted from the card.
                  But the process was still incomplete as the authentication with my aadhar was still left to be completed and the next day on[protected] my application was cancelled due to the new format of PAN Card.
                  Kindly mail about the refund process as to how and when would the money be refunded.
                  Aug 14, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 07, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sumit jasuja
                    from Noida, Uttar Pradesh
                    Jul 3, 2017
                    Report
                    Copy

                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                    Website: www.onlineservices.nsdl.com

                    I have applied for the changes in the PAN Card. I went through all the steps, made the payment 118 rs and then it said that ''your request can not proceed further. Please try some after some time". I have tried it on the following portal "www.onlineservices.nsdl.com". I also applied it by temporary token number but its giving an error that token information is not valid.

                    Temporary token number : [protected]
                    Mobile number : [protected]
                    EmailId : [protected]@gmail.com

                    Thanks
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      AayushArora
                      from Bengaluru, Karnataka
                      Jul 3, 2017
                      Report
                      Copy

                      Address: 560034

                      Hi,

                      I applied for PAn rectification for my Name as Correct- "AAYUSH ARORA" instead of Incorrect- "AYUSH ARORA" which is in your Database with acknowledgement number [protected]

                      I have to file ITR this month and it has been 1 month its status is showing as Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        muthaa
                        from Puducherry, Puducherry
                        Jul 3, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 625007

                        Acknowledgment no -[protected], i send proof of documents in two times register post. Status - application details name, residence address, gender not match not valid documents, so application failed pan card. Already two times send document. No more document. Customer not satisfied so request the pan apply accepted or refund amount 117 my bank account. Please kind my complaint request
                        Aug 21, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 07, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Y
                          Yatinkumar Mehta
                          from Rajkot, Gujarat
                          Jul 3, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Mumbai City, Maharashtra, 400001
                          Website: WWW.NSDL.IN

                          I had applied for fresh pan card and acknowledgement no. Is [protected] . At your site there is message that" your pan
                          card has been despathed on 19 apr, 2017 by ovenight express ltd. Courier by air way bill no. [protected], at the address for communitation indicataed by you in the application. The pancard is expected to be delivered by 29-apr-2017." but till today i neither received my pancard nor any communication from nsdl
                          Aug 10, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 07, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                          My name is mubarak saleem and I applied for the pan card through e kyc token number [protected]. I paid the fees three times on june 1st 2017 and one time on june 6th 2017. please refund my money.
                          Dear sir
                          Please re send the my pan card
                          Name Pradeep Kumar
                          Acknowledgement no [protected]
                          Pan no ETIPK9286F
                          Mob no [protected]
                          Mail id [protected]@gmail.com
                          Regards
                          Pradeep kumar
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Jyotiranjan Bhoi
                            from Bahula, West Bengal
                            Jul 3, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Pune, Maharashtra, 759145
                            Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

                            I applied for PAN correction on may 23.I had to send the documents.status changed to we have received your documents & is under process with NSDL.Now 2 weeks ago status changed to under process with incometax dept.i heard that after this stage 95% time work is done.but it's taking too much time.I applied for TAN with NSDL.it took some time.but this time it's taking too much time to update.i'm unable to link aadhar with PAN because of that

                            ACKNOWLEDGEMENT NO-[protected]
                            Aug 10, 2017
                            Complaint marked as Resolved 
                            At last received my updated PAN card through bluedart courier.it took almost 2.5 months for correction of PAN data.I had to print acknowledgement signed through esign & send it by speed post/DTDC.after processing by NSDL it was forwarded to incometax dept.you have to keep patience
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Manust
                              from Kodlipet, Karnataka
                              Jul 3, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Mumbai City, Maharashtra, 400013
                              Website: npscra.nsdl.co.in/mobile/index.php

                              Hi Sir,

                              My PRAN number[protected] is not registered in database. Requesting to provide required details.
                              Name: Manu shivanand Bhat
                              Maid Id: [protected]@gmail.com.

                              Please include my mail id to receive all notifications and number [protected].

                              Plan selected was Atal pension Yojana and I don't have any details regarding details to log into portal.

                              Requesting to provide details.
                              Jul 11, 2017
                              Complaint marked as Resolved 
                              They have registered my pran and issue is closed now
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Jul 11, 2017
                              Updated by Manust
                              Closes
                              Verified Support
                              Jul 11, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Dear Manu,

                              Please be informed that grievance is resolved. Status of the same has been sent to your email ID.
                              Dear sir
                              Please re send the my pan card
                              Name Pradeep Kumar
                              Acknowledgement no [protected]
                              Pan no ETIPK9286F
                              Mob no [protected]
                              Mail id [protected]@gmail.com
                              Regards
                              Pradeep kumar
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                laxusanurag
                                from Agra, Uttar Pradesh
                                Jul 3, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Pune, Maharashtra, 411001
                                Website: tin.tin.nsdl.com/pan

                                I have applied for pan card 21 days ago, and its still under process "We have received the documents with reference to your PAN application. Your application is under process with NSDL"

                                I need it for my job. your customer care numbers or emails have failed to respond.

                                Acknowledgement number:[protected]

                                Please kindly issue pan card as soon as possible
                                Aug 14, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 07, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.
                                I had applied with NSDL online for a new PAN card isuue details. The acknowledgement no(token no) for my online application is [protected] My application was rejected stating that the my adhar card is not registerd with any contact no. Kindly refund my PAN processing fee
                                I have applied for pan card of my daughter Rishika Singh 02 months before. But still pan has not been issued. Acknowledgement no. is [protected]. All the details has been forwarded. Please do the needful
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  KJ GOPIKA
                                  from Ernakulam, Kerala
                                  Jul 3, 2017
                                  Report
                                  Copy

                                  Address: Hyderabad, Andhra Pradesh, 500873
                                  Website: www.tin-nsdl.com

                                  I had applied for my PAN Card on 20th June 2017.

                                  My acknowledgement number : [protected]

                                  The company which I am supposed to join made in mandatory to have it by the joining date. 6th July 2017.
                                  Can anything be done for obtaining it fast? Pan number alone will do.
                                  A pan number is being shown in the income tax department site when it was checked with my details. However, not being reflected in the NSDL site.
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    tipu0003
                                    from Coimbatore, Tamil Nadu
                                    Jul 2, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 411016
                                    Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                                    I had applied for pan using e-kyc facility (Aadhar card based authentication) on 13/06/2017, acknowledgment number : [protected].
                                    On completion i received this message,

                                    "thank you for using online facility for pan application.

                                    If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                                    But now when I check my pan application status it shows

                                    "we have not yet received the supporting documents with respect to your application for 'new pan card or/and changes or correction in pan data'. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]"

                                    Please check my application and let me know the status.

                                    Acknowledgment number : [protected]
                                    Pan no: EGJPS7230F
                                    Name : RUPESH KUMAR TIPU

                                    Thanks
                                    Aug 8, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 07, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Your PAN application is marked for discrepancy in changes requested name, kindly provide us with requisite documents to process it further. For more details please write us at [protected]@nsdl.co.in
                                    Hi,
                                    I got the intimation mail for the activation of my PRAN[protected] way back on 1st April 2017.. However i'm yet to receive the PRAN Kit against the activated PRAN number..

                                    Fe easy reference,
                                    Dipankar Chakma;
                                    Tezpur; Assam Thanking you!
                                    NSDL e-Governance Infrastructure Customer Care's response, Jul 11, 2017
                                    Verified Support
                                    Dear Dipankar,

                                    This has reference to the query/grievance raised by you.

                                    We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                                    For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
                                    Sir ple resend my pan card my
                                    Acknowledgment
                                    Number : [protected]
                                    and my pan no DEQPM8377P
                                    my postal addresh ashish mishra S/o omprakash village lalpur khader post kundra majhra vaya kheda bajheda th thilhar distt shahjahanpur (up) pin code 242303
                                    my mobile no [protected]
                                    my mail addres [protected]@gmail.com
                                    NSDL e-Governance Infrastructure Customer Care's response, Jul 13, 2017
                                    Verified Support
                                    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      HARI NAGA SANJAY MITTAPALLI
                                      from Hyderabad, Telangana
                                      Jul 2, 2017
                                      Report
                                      Copy

                                      Address: Hyderabad, Andhra Pradesh, 520015
                                      Website: www.tin-nsdl.com

                                      Hello all,

                                      Thank you for allowing to change the pan card details online. But after completing all the steps in online and got the acknowledgement number. When i checking the status of the same, it says no match found.

                                      Nsdl temporal token # [protected]
                                      Email : [protected]@gmail.com
                                      Acknowledgement : n-[protected]

                                      Raised complaint with you on the below url

                                      https://www.tin-nsdl.com/customerfeedback.html which says complaint received but no reply ye from your end. Please check and let me know the status
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit