Claimed

NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Jun 20, 2026
Complaints 5319
Resolved
3581
Unresolved
1738
Contacts

File a complaint to NSDL e-Governance Infrastructure

Having problems with NSDL e-Governance Infrastructure?

File a complaint and get it resolved by NSDL e-Governance Infrastructure customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

NSDL e-Governance Infrastructure reviews & complaints page 200

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pramod Pn
from Allahabad, Uttar Pradesh
Jun 3, 2017
Resolved
Report
Copy
Resolved

Address: Mumbai City, Maharashtra
Website: www .Online services.nsdl.com

Dear authority, i had apply for pan card correction on dated 02/06/2017. I applied through e-kyc and made payment of 116.20 twice. Both time amount deducted from bank account through debit card i authencated my e-kyc. It failes both the time saying your previous payment request has been cancelled. Your money will be refunded back. Please refund my money.
Name-pramod nim.
[protected]@gmail.com.
Temporary token no-[protected], [protected].
Amount deducted-116.2+116.2=232.40.
Pan card-afnpn2846k
Jul 14, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2017
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. For every unsuccessful transaction, the PAN fees which is debited from your account, will be revered/credited within 7 working days.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    ralalmanpura
    from Bengaluru, Karnataka
    Jun 3, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: 174101
    Website: NSDL

    Res. Sir,

    That i have applied for pan card and the same is despatched overnite express couriers, secunderabad with awb no. -[protected] dated[protected] and the same is returned back undelivered. Kindly re-send the same by way of postal department and do needful. Thanking you.

    Pan no.-auvpr1120m
    Ack no.- [protected]

    Mb. No. -[protected]
    Jul 20, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Jun 19, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Pradeep Chauhan1
      from Delhi, Delhi
      Jun 3, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: 122001
      Website: tin.tin.nsdl.com/tan/servlet/PanStatusTrack

      My acknowledgement number is [protected]. Applied on 15th may, 2017 by paperless aadhar e-service for name correction. But application status is showing "your application for 'new pan card or/and changes or correction in pan data' is under process at income tax department" from 2 weeks. No phone numbers and no other communication mode has been provided.
      Jul 20, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Jun 19, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shambhu786
        from Kanpur, Uttar Pradesh
        Jun 3, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: Varanasi, Uttar Pradesh, 221005
        Website: tin.tin.nsdl.com

        I am shambhu nath tripathi from varanasi. I have applied for a correction in my existing pancard details vide using correction application form in the month of april-2017 last week. Since, till date i have not yet received my corrected pan card. Whenever i check the status on website it always show that my request is - ("we have received the documents with reference to your application for 'new pan card or/and changes or correction in pan data'. Your application is under process with nsdl"). My pan acknowledgment no is [protected], already one month hadbeen past still my request is pending. Please do the needful.

        Regards

        Shambhu nath tripathi
        Jul 21, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Jun 19, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          shraddhadesai2
          from Kolhapur, Maharashtra
          Jun 2, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: Sindhudurg, Maharashtra, 416520

          Acknowledgment number : [protected]
          Name :shraddha desai
          Category : individual
          Permanent account number (Pan) : ddppd3364b

          Dear sir/madam,

          This is shraddha desai and the above are my pan card details, but unfortunately still i have not received my pan card. Now when i checked the online status came to know that, it was returned back to nsdl due to wrong communication address. I require this document urgently. If someone looking into this message please help me for which i will be highly thankful to you. You can reach me by below conact no or by mail id.

          Cell no-[protected]
          Email:[protected]@gmail.com

          Regards,
          Shraddha desai
          Jul 25, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Jun 02, 2017
          Updated by shraddhadesai2
          Acknowledgment Number : [protected]
          Name :shraddha desai
          Category : Individual
          Permanent Account Number (PAN) : DDPPD3364B

          Dear Sir/Madam,

          This is shraddha desai and the above are my pan card details, but unfortunately still i have not received my pan card. Now when i checked the online status came to know that, courier return to nsdl rtos card ...there is no one come to deliver my pan card plz redispatch my pan card as soon as possible...i urgent need to the bankplease help me for which i will be highly thankful to you. You can reach me by below conact no or by mail id.

          Cell no-[protected]
          Email:[protected]@gmail.com

          Regards,
          shraddha desai
          Verified Support
          Jun 19, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          Your PAN card has been returned undelivered to NSDL on 31-May-2017. The reason for non-delivery as specified by the courier agency is 'Consignee not available'. The same will be re-dispatched shortly.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sowbhagya C Y
            Jun 2, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: 560090
            Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

            Hi,

            I tried to apply for pan card for my mother (Chikkapura yalemene sowbhagya) and the token number for this application is [protected].
            After submitting all the details, i went through the bill desk to pay the inr 112 and after sucessfull payment at the bank site, it came back to nsdl website and said your payment was cancelled and it will be refunded, make a fresh payment.

            Can somebody help me on this issue at the earliest please?

            Thanks,
            Ganesh
            Jul 21, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Jun 19, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              kjmota
              from Anand, Gujarat
              Jun 2, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: Anand, Gujarat, 388325

              Respected sir/mediam

              My PAN number is AHCPP6063H I want to change my previous Mobile number [protected] used in PAN account. Now I want to update this Mobile number with new mobile number [protected]
              I have submitted many complaints but unfortunately none of them have been solved. I request you please update my mobile number in my NSDL CRA account. That will be your most kindness
              Aug 14, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Jul 11, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
              NSDL e-Governance Infrastructure Ltd.
              1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
              We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vinodmishra14284
                from Aligarh, Uttar Pradesh
                Jun 2, 2017
                Report
                Copy

                Address: Moradabad, Uttar Pradesh, 244001

                १. आपका कस्टमर केयर रेस्पोंसे बहुत ख़राब है, फ़ोन करने पर हमेशा व्यस्त बताता है, ऐसा क्यूँ? जबकि आप देश में पैन कार्ड जारी करने वाली सबसे बड़ी एजेंसी हैं|
                २. आपका कस्टमर केयर सिस्टम फ़ैल है, आप कब तक कस्टमर केयर सिस्टम में सुधर करेंगे ?
                ३. आप उन ग्राहकों को क्या करेंगे जिनसे आपने पैन कार्ड बनाने हेतु भुगतान ले लिया और अब यह कहते हुए, ऑब्जेक्शन लगा दिया कि Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application. जबकि उन्होंने कभी भी पैन कार्ड नहीं बनवाया है | जिनका पैन कार्ड पहले से जारी है उनसे भुगतान आप क्यूँ ले रहे हैं उनका पैसा आप वापिस क्यूँ नहीं करते |
                ४. आप जिनके पैन कार्ड में ऑब्जेक्शन लगा है पैसा कबतक वापिस करेंगे |
                ५. मेरा पैन कार्ड एप्लीकेशन नंबर - [protected] है, जिसे आपने ऑब्जेक्शन लगा कर रोक रखा है जबकि प्रार्थी इससे पहले कभी भी पैन हेतु आवेदन नहीं किया जिसका प्रूफ प्रार्थी खुद है | उसका पैन कार्ड कब तक जारी करेंगे अथवा उसका पैसा वापिस करेंगे ?
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  TanuK
                  from Delhi, Delhi
                  Jun 2, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Pune, Maharashtra, 122002
                  Website: tin.tin.nsdl.com

                  Name: taruna kumari

                  Pan number: cmvpk2773d

                  I applied for new pan card one in first week of april, as i forgot to attach communication address, and status was: we have received the documents with reference to your pan application. However, the documents are not valid. I sent it via post a month ago. But status is still not changed from invalid proofs. Also, no one is attending call on[protected] and neither responding to mails i sent to [protected]@nsdl.co.in. Kindly look into this. My acknowledgement number is [protected]. Also i have posted this complaint different website and on your website too 15 days back but still no action from any one. Is every government office sleeping apart from pmo.
                  Jul 20, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 19, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Your PAN application is marked for discrepancy as POA - No proof attached, kindly provide valid documents to resolve it.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    arun kumar87
                    from Mohali, Punjab
                    Jun 2, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    I had applied for new pan card from NSDL onlines but transaction had failed for some reason which temporary token no.- [protected] & showing on screen that" Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days".I have request to NSDL for refund my amount.

                    So, kindly request you to please look into the matter & do the needful and resolved my problem.please refund my amount at the earliest.

                    Thanks
                    Mobile [protected]
                    Email arunpassion.[protected]@gmail.com
                    Jul 14, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 12, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                    My name is Karna Thurupathaiah. I applied pan card through online and I paid an amount Rs. 111.60.through net banking. but i didnt get any acknowledgement form. money is deducted from my account. my PAN token number is [protected].

                    Transaction DESCRIPTION is -- IB/INDIA/NSDLPAN/IADB [protected]
                    Transaction ID is :- S51655984
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      dharamdas tejwani
                      from Ajmer, Rajasthan
                      Jun 2, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Ajmer, Rajasthan, 305001
                      Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                      Dear sir /madam
                      I apply for 2 new pan card wide acknowledge no n - [protected] and n - [protected] on dated 26/02/2017 at nsdl
                      And submit all nessasory documents but till today no pan card no genrate i check status daily but always reply your request is under process at nsdl
                      Sir i want to know how much time nsdl want to genrate new no.
                      I want pan card at represantative assessee address and also submit ra address and name proof regarding above ack no. I mail so many time but no reply from your nsdl side i am very hassitted what they want i submit
                      Also throug mail and attachment send it earlier via post also.
                      Please consider my complaint and give me a favourable reply at earliest.
                      Thanking you
                      Jul 21, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Jun 02, 2017
                      Updated by dharamdas tejwani
                      Dear Sir /Madam
                      I apply for 2 new pan card wide acknowledge no N- [protected] AND N- [protected] on DATED 26/02/2017 at NSDL
                      and submit all nessasory documents but till today no pan card no genrate i check status daily but always reply your request is under process at NSDL
                      Sir i want to know how much time NSDL want to genrate new no.
                      i want pan card at represantative assessee address and also submit RA address and name proof regarding above ack no.I mail so many time but no reply from your NSDL side i am very hassitted what they want I submit
                      also throug mail and attachment send it earlier via post also.
                      Please consider my complaint and give me a favourable reply at earliest.
                      Thanking You
                      Verified Support
                      Jun 12, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                      Verified Support
                      Jun 19, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      This has reference to the query/complaint raised by you.

                      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                      For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        rahulgupta_0007
                        from Pune, Maharashtra
                        Jun 1, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Pune, Maharashtra, 411016
                        Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                        Hi team,
                        I have received my e-pan copy of my pan card in which my signature printed in 180 degree (I. E mirror image) i have called the team and informed regarding the same on 26th may 2017. The team told me that resolution shall be provided in 48hrs (Person name: azhar). But when i call them on 1st jun 2017, they do not have any update and one of the representative on call told me that we will provide you the new acc. Number in next 48 hrs.

                        The first acknowledgement number took around 2 months to process the pan card and know it is mistake of nsdl who printed my signature mirror image on the e-copy, which i asked them to get it corrected by rotating the signature by 180 degree.

                        At first still know i do not have any update and on top of that if they process the pan card again then it will take again next 2 months. Which is really not acceptable as this is the error from nsdl.

                        And when ever i give a call always busy and not all replying for the email.
                        Jul 14, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 12, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
                        Filled in all the details relating to updation of PAN details and made payment for the same but it said the same cannot be processed "try after sometime"

                        I want my money to be refunded and also the reason for not processing the request

                        No proper guidance is provided while filling in the details
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          big one
                          from Mumbai, Maharashtra
                          Jun 1, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Jaipur, Rajasthan, 302016

                          [protected]
                          Name : mehtab ansari
                          Category : individual
                          Status : income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

                          We have applied in the month of feb 2017 still not received the pan. Also we have many times sent mail to nsdl but no response is received.

                          Further we tired reaching over call but no one picked up the phone.

                          Hence requested to kindly issue the pan card at earliest
                          Jul 21, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 12, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          Income Tax database shows that you may have already been issued PAN in your name. We are following up with ITD for earliest resolution.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rajesh Kumar Puri
                            from Delhi, Delhi
                            Jun 1, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Pune, Maharashtra, 411016

                            Sir,

                            This is regarding my pan card bearing no. Adppp0121r allotted to me by income tax department. The same pan is being used by me while filing income tax returns. And is also submitted to various authorities and departments wherever the pan is required.

                            I had shifted my residence, therefore to get the address updated in the records, i had applied for modification in the above vide acknowledgement no. N [protected] dt. 27.03.2017.

                            But till date modified pan card has not yet been sent to me. On enquiring from internet site of nsdl, message is reflected that the above "your application is under process with nsdl”.

                            I therefore request you to look into the matter and activate the same and arrange to send me the modified pan card at your earliest possible.

                            Thanking you.

                            Rajesh kumar puri
                            C-313/b, shyam nagar
                            Kanpur 208013.

                            E-mail : [protected]@rbi.org.in
                            Mob: [protected]
                            Jul 13, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 12, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shivaguptafor You
                              from Gurgaon, Haryana
                              Jun 1, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Ghaziabad, Uttar Pradesh, 201010
                              Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                              When i m applying for my pen card i fill all the details and the last step is payment the pen fees. I paid to times the fees one form the net banking and one time from my debit card. When i was paid the processing it was said "your fees will be refund". I applied for the pen card from this website or portal https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html
                              My token no is [protected]. My name is shiva gupta. My pen card no is fsips5402r.
                              Jul 14, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 12, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Srikanth Veldandi
                                from Hyderabad, Telangana
                                May 31, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Warangal, Andhra Pradesh, 506002
                                Website: www.onlineservices.nsdl.com

                                I am srikanth, i applied my wife pavani veldandi pancard at online, payment has done but their is no application successfully applied. Amount has detected for 2 times, amount 00000112.75 has detected for 2 times from account.
                                I have applied on 26/05/2017

                                Getting error like this :

                                We thank you for using online pan application service of nsdl e-gov.
                                Your request is successfully registered with token number [protected] and the same has been sent on your email id provided in the pan application.
                                Kindly click below button to fill remaining pan application formwe thank you for using online pan application service of nsdl e-gov.
                                Your request is successfully registered with token number [protected] and the same has been sent on your email id provided in the pan application.
                                Kindly click below button to fill remaining pan application form

                                2. We thank you for using online pan application service of nsdl e-gov.
                                Your request is successfully registered with token number [protected] and the same has been sent on your email id provided in the pan application.
                                Kindly click below button to fill remaining pan application formwe thank you for using online pan application service of nsdl e-gov.
                                Your request is successfully registered with token number [protected] and the same has been sent on your email id provided in the pan application.
                                Kindly click below button to fill remaining pan application form
                                Jul 10, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 09, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
                                Verified Support
                                Jun 09, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Hadiyel Hitesh
                                  from Jamnagar, Gujarat
                                  May 31, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 380016

                                  Dear sir/madam,

                                  I open an atal pension yojana (Apy) when i try to reset my password using pran, it is showing "pran not found in database". Please resolve the issue as early as possible or send my password to my
                                  Please inform as under my name, mo no, email id..

                                  Name.. Hadiyel hitesh
                                  Pran no.[protected]
                                  Mo no. [protected]
                                  Email id. Hitesh. [protected]@yahoo.com
                                  Jul 7, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 05, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  This has reference to the query/grievance raised at “Consumer Forum”.

                                  We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                                  For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php
                                  Please Allot me Pan card
                                  Acknowledgment Number : [protected]
                                  Name : SUMAN DEVI
                                  Category : Individual
                                  Status :
                                  Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    poonamnasir
                                    from Gurgaon, Haryana
                                    May 31, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Hi, i have opened atal pension yojana (Apy) with sbi online banking and contribute regularly. I have even got my pran no through sms but when i try to create i-pin it says "pran not found in database". I have also downloaded my pran card.

                                    Can you please help me get this issue resolved for the below given details -

                                    Poonam ashish pancharas
                                    Pran[protected]
                                    Jul 6, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 05, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Dear Poonam,

                                    This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
                                    NSDL e-Governance Infrastructure Ltd.
                                    1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
                                    We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
                                    I HAVE APPLIED FOR NEW PAN CARD, AND ALSO I HAVE PAID 3 TIMES AT THE SUBMISSION THROUGH MY DEBIT CARD.. BUT IT DOESNT RETURNED MY MONEY BACK AGAIN..
                                    email id: [protected]@gmail.com
                                    name: SARATH CHANDRA JAVVAJI
                                    Token. No. [protected]
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      pradeep leelakrishnan
                                      from Bengaluru, Karnataka
                                      May 31, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Hi,

                                      I have applied for change in pan card data online for the pan babpr9486d through temp token number [protected] and made the payment via
                                      Ref no sbi[protected]igabjhbvv4.

                                      Amount dedbited but the update failed and got a message saying money will be refunded back to the account.

                                      It has been more than a week but i haven't got the payment.
                                      Jun 8, 2017
                                      Complaint marked as Resolved 
                                      Amount refunded back.
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 07, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        avinashvc
                                        from Kanchipuram, Tamil Nadu
                                        May 31, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Y pan acknowledgment number is [protected]. I applied for name change for pan card on 26th of march, 2017.

                                        My pan status is still 'your application is under process at tin facilitation center. Kindly call[protected] for further processing of your application.'

                                        I have applied for the the modification in pan details at a nsdl agent in bangalore and enclosed both aadhaar card as a proof.

                                        I was unable to connect to the aforementioned number as it always seems busy. Kindly help!
                                        Jul 11, 2017
                                        Complaint marked as Resolved 
                                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 07, 2017
                                        NSDL e-Governance Infrastructure Customer Care's response
                                        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit