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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Dec 13, 2025
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NSDL e-Governance Infrastructure reviews & complaints page 201

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B
BD Agrawal
from Noida, Uttar Pradesh
May 25, 2017
Resolved
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir,

I have applied for reissue of my pan card. I didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status on may 12th, 2017, i got the following message:

"data updated for pan aeppa7330g. Card sent by blue dart awb [protected]. Expected del dt. 12/05/17. Visit https://tin.tin.nsdl.com/pantan/."

Immediately with the given airway bill number i checked at buledart website to track out my status, but they have returned to nsdl rtos already on 13 may 2017. There was no call from blue dart express till date and no one came at my door from blue dart even. I was very much available for those days.

Thus sir, i kindly request you to take this complaint as serious and grant me to have my pan card at the earliest. Kindly re dispatch it.

Pan no: aeppa7330g

Yours truly,
Bhagwan dass agrawal
+91-[protected]
Jul 3, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2017
NSDL e-Governance Infrastructure Customer Care's response
Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is 'Consignee was not available'. The same has been re-dispatched on 28-May-2017 by Speed Post vide airway bill no. EA[protected]IN
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    K
    Koushlander Pandey
    from Hyderabad, Telangana
    May 25, 2017
    Resolved
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    Address: 500008

    I have applied for a pan card and acknowledgment number: [protected]and when i check the application status :
    Pan has been allotted by income tax department, your pan card is under process at nsdl and will be despatched to you shortly.

    Allotted permanent account number (Pan) : dszpp1155d

    Can you please let me know when will i receive pan card
    Jul 12, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Jun 02, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
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      S
      Swapnil Nayak
      from Bengaluru, Karnataka
      May 25, 2017
      Resolved
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      Address: 560043

      I had applied for tan number through mca portal. I had received an acknowledgment number to trace its status. The current status says that tan has been allotted by income tax department, your tan allotment letter will be dispatched to you shortly from february 2017 same message is displayed. But i have not received it yet.

      I had contacted nsdl department for the same through customer care number but the customer care personnel is telling that your tan number is allotted tan no but waiting for it department to print the same, and will be delivered to you in another 1 weeks time. Its already 3 months now from tan allotment but till date i am not is receipt of allotment letter.

      Let me know when i will be able to get the allotment letter for the same

      Acknowledgment number : [protected]
      Name of the company: karv design solutions private limited
      Jul 3, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Jun 02, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
      Dear sir,
      mere dwara do bar pan card application process ho gyi h so plz Application number : U-N[protected] ye h ise cancel karke meri payment refund karne ka kast kare. thank you
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        J
        Jyotiranjan Bhoi
        from Bahula, West Bengal
        May 25, 2017
        Resolved
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        Address: Pune, Maharashtra
        Website: tin.tin.nsdl.com/pantan/StatusTrack.html

        Dear sir/madam

        I requested to change pan details on 23rd may. Applied filling 49a form. Used the e-sign method through aadhar. It clearly said that no physical forward of documents required. But now the status says we have not received the documents. Acknowledgement no-[protected]. I didn't expect this. Now i'm unable to contact them on phone. Please help
        Jul 3, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        May 29, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        We are following up with concern team for earliest resolution.
        Verified Support
        Jun 02, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        To help resolve your PAN related query/concern, reach us on [protected]@nsdl.co.in or call on[protected]
        I have submitted online application for pan change on 01/02/2017 and submitted all documents through speed post my acknowledge no is [protected] and online tracking status is attached herewith

        nearly 4 months have passed but i have not recieved pan card( updated)

        Pan correction status ack no-881051234070545 - Comment #2740206 - Image #0
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          J
          jaanle
          from Daman, Daman and Diu
          May 24, 2017
          Resolved
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          Address: Valsad, Gujarat, 396105
          Website: tin.tin.nsdl.com

          My acknowledgment number is
          [protected]
          Shaileshbhai satubhai varli
          Dated[protected]
          Submited at karvy
          Document as id proff and address proof
          Adhar card
          But till date not pan card not alloted saying
          Your application is under process at tin facilitation center (Tin fc) where you have made the application. While processing your application, following discrepancy (Ies) has/have been noticed. Kindly contact the tin fc[protected] for details:

          Residential address not provided (Individuals / huf / boi / aop/ ajp)..
          +2 photos
          Jul 2, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          May 29, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          Inconvenience caused is highly regretted. We are taking up matter with concern team for earliest resolution.
          Please re-dispatched the my pan card on same address

          Name : VANMALA SINGH
          PAN NO.HOWPS8189K
          MOBILE NO.[protected], [protected]
          ADDRESS :E5 SARSWATI KUNJ CHIPIYANA KHURD
          TIGARI GAUTAMBUDH NAGAR
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            E
            Eddie2198
            from Noida, Uttar Pradesh
            May 24, 2017
            Resolved
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            Resolved

            Address: Bathinda, Punjab, 151103

            Acknowledgment number : [protected]
            Name : gurmeet kaur
            Category : individual status : income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.
            Why nsdl shows my application status like that as my mother never applied for pan card before. Plz update.
            My contact email id - [protected]@gmail.com
            Jul 3, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            May 29, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.
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              K
              keshav786ktt
              from Shimla, Himachal Pradesh
              May 24, 2017
              Resolved
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              Address: Mumbai City, Maharashtra, 400013
              Website: NSDL

              Dear Sir/mam
              My
              Ack No. :[protected]
              Name : KESHAV RAI

              Category : Individual

              Status is showing like this:

              Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application

              Why I want my Pancard urgently
              This status is displaying from last 1 month .

              Please send it ASAP
              +1 photos
              Jul 3, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              May 29, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.
              I had applied with NSDL online for a change in my PAN details. My PAN no is BZSPP9190G. The acknowledgement no for my online application is [protected]. My application was rejected stating that the proofs submitted did not contain last name in expanded form as mentioned in the application. Kindly refund my PAN processing fee
              Sir my name is Nitish kumar goswami
              My Pan application form has been rejected becaus my AS fill wrong.
              So My fee refund
              My ack no - [protected]
              so sir i fill a new form so i kindly grant me fee refund fastly as i fill new pan applty form so

              sir plesaes refund my fee
              as wella as i am most thanks full
              Nitish kumar goswami
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                D
                dkumar4298
                from Delhi, Delhi
                May 24, 2017
                Resolved
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                Address: New Delhi, Delhi, 110018

                Dear Sir/Madam,

                Please re-dispatched my pan card at following address.

                Acknowledgement No.[protected]
                Pan no. FFEPK5950P
                Laxmi Kumari D/o Sita Ram Yadav

                Address :
                Aggarwal Hospital & Pathlab
                B - 77/76, Ganesh Nagar, Tilak nagar,
                Near MCD School, Near Metro Pillar No. 542,
                New Delhi, Delhi - 110018

                Mobile No. [protected] / [protected] / [protected]
                +1 photos
                Jul 3, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                May 29, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                  Y
                  yoursgauravsingh
                  from Gurgaon, Haryana
                  May 24, 2017
                  Resolved
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                  Resolved

                  Sir,

                  I had applied for PAN using online facility on 20/05/2017, Acknowledgment Number : [protected] and I have digitally signed my application using e Sign, I have uploaded my Aadhaar document as proof..

                  On completion I received this message,

                  "Thank you for using online facility for PAN application.

                  If you have digitally signed your application using eSign/eKYC then there is no need to forward physical documents. "

                  But now when i check my PAN Application Status it shows

                  "We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected]"

                  Please check my Application ... And reply what i need to do..

                  Acknowledgment Number : [protected]
                  GAURAV SINGH

                  Thanks
                  Gaurav Singh.
                  Jul 1, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  May 29, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Your PAN application is processed by NSDL and send to Income Tax Department for Allotment of PAN. It will be dispatched to you shortly.
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                    D
                    Deepesh Jolde
                    from Mundi, Madhya Pradesh
                    May 24, 2017
                    Resolved
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                    Sir,

                    I had applied for pan using online facility on 23/05/2017 acknowledgement no. [protected]
                    And i have digitally signed my application using e sign, i have uploaded my aadhaar document as proof..

                    On completion i received this message,

                    "thank you for using online facility for pan application.

                    If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                    But now when i check my pan application status it shows

                    "we have not yet received the supporting documents with respect to your pan application. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]"

                    Please check my application... And reply what i need to do..

                    Acknowledgement no. : n-[protected]
                    Name: deepesh jolde
                    Email: deepesh.[protected]@gmail.com
                    Jul 2, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    May 29, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    Your PAN application is processed by NSDL and send to Income Tax Department for Allotment of PAN. It will be dispatched to you shortly.
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                      P
                      patel.anr
                      from Khurai, Madhya Pradesh
                      May 24, 2017
                      Resolved
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                      Address: Vadodara, Gujarat, 390007

                      To me


                      Dear Sir/Madam,

                      Thank you for your below e-mail with regard to your application submitted to NSDL vide acknowledgment number [protected].

                      We would like to inform you that we have received your PAN application. However, while processing the application, certain discrepancies have been observed. The details provided by you in your PAN application form do not match with the data present in Income Tax Detpartment’s (ITD) database.
                      A letter providing the details has been dispatched to you. We request you to provide with the requisite clarification(s)/supporting document(s), to enable us to process your application at the earliest.

                      In this regard kindly note the following:-

                      • If the particulars as per the ITD's database are correct, a signed letter from the applicant confirming the same is required.
                      • If the particulars as per the application are correct, a letter confirming the same & supporting document(s) containing details as per the application are required.
                      • If the difference between particulars is marginal, (eg. if it is a minor spelling mistake), a letter from the applicant clarifying the same & supporting document(s) shall suffice. However, if the difference(s) is major, a Certificate from a Gazetted Officer / MP / MLA / Municipal Councillor (Prescribed Format is available on our website) duly stating the name change, along with the photo ID of Gazetted Officer/MP/MLA/Municipal Councillor or a copy of Publication in Official Gazette is required.
                      • Certificate from any Gazetted Officer/MP/MLA/Municipal Councillor should be certified, stamped and signed.

                      Do remember to mention the Acknowledgment number in all the pages of the document without fail. You may send the document(s) as an attachment to the above said E-mail ID or you may also send it by courier/post to the address mentioned below.

                      NSDL e-Governance Infrastructure Limited
                      4th Floor, Mantri Sterling, Plot No. 341
                      Survey No. 997 /8, Model Colony
                      Near Deep Bungalow Chowk, Pune - 411 016
                      Fax: 020 – 2721 8081

                      For any clarification/assistance you may contact us at the Call Center on[protected] or write to [protected]@nsdl.co.in.

                      You may visit our website www.tin-nsdl.com or SMS NSDLPAN15 digit acknowledgement number to 57575 to know the status of your application.

                      Regards,
                      Hemant
                      TIN-Info Team
                      Tel : .020 – 2721 8080

                      Caution: Income Tax Department does not send e-mails regarding refunds and does not seek any taxpayer information like user name, password, details of ATM, bank accounts, credit cards, etc. Taxpayers are advised not to part with such information on the basis of emails.

                      Dear Sir,
                      Above cited reference I can’t made any change in my name but IT department made a mistake to mention my middle name in my pan card ABXPP2579F and at our country Bhai / Kumar / Das are conman usable word to end of name, already I have provided AAdhar card for correction of my name, I have Indian passport, driving license, bank passbook, election card, as well AAdhar card etc. and in my all Document found my name have ARVINDBHAI HARGOVINDDAS PATEL and as per pan card my name is ARIND HARGOVANDAS PATEL. for residence proof Light bill also I have submitted I cannot change my / my father name then such in my case why I need to copy of Publication in Official Gazetted shell required.? / Certificate from a Gazetted Officer / MP / MLA / Municipal Councilor required?
                      as well your department made a mistake of mention my father name in my PAN Card ABXPP2579F why suffer such lengthy process to end user / client? and how possible copy of Publication in Official Gazette is required? Actually I can’t be changing any name.
                      My requirement has been,
                      Name: ARVINDBHAI HARGOVINDDAS
                      Resi. Address: E-2/19, Vidyutnagar Colony, Old padre Road, Vadodara, 390007, As per AAdhar card.

                      Encl. 1) Copy of Driving License.
                      2) Copy of Indian Passport.
                      3) Copy of AAdhar Card.
                      4) Copy of Election Card.
                      I have complied but till today they cant reply me. what can i Do?
                      pl. guide.
                      Thanks and Regards,
                      Arvind Patel
                      Jun 29, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      May 25, 2017
                      Updated by patel.anr
                      Dear Sir,
                      Please followup in my case as early as possible.
                      thanks & Regards.
                      Verified Support
                      May 29, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Your PAN application is processed by NSDL and send to Income Tax Department for Allotment of PAN. It will be dispatched to you shortly.
                      Jun 29, 2017
                      Updated by patel.anr
                      NSDL sent me pan card but they ae not updating my father name in my pan card it is my necessary requirement and i have applied for said correction. already i have submitting all required document.
                      please need ful.
                      Arvind patel.
                      Oct 06, 2017
                      Updated by patel.anr
                      NSDL Not replying satisfactory they are fail to making pan card as per my y application.
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                        V
                        Vihaan Khan
                        from Allahabad, Uttar Pradesh
                        May 24, 2017
                        Resolved
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                        Resolved

                        Sir,

                        I had applied for pan using online facility on 20/05/2017, acknowledgment number : [protected] and i have digitally signed my application using e sign, i have uploaded my aadhaar document as proof..

                        On completion i received this message,

                        "thank you for using online facility for pan application.

                        If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                        But now when i check my pan application status it shows

                        "we have not yet received the supporting documents with respect to your pan application. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]"

                        Please check my application... And reply what i need to do..

                        Acknowledgment number : [protected]
                        Name : mehraj
                        Jun 29, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        May 29, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
                        PAN Application - ack. No. N-[protected] dated : 05/03/2017

                        Can you please update me on the status of my application? It's os showing "in process" for a unreasonably" long time.

                        Ravi
                        Hi,
                        After filling all the data and the amount was also deducted of Rs 116.20, after deduction, i got the message that " THE request cannot be processed try after some time"
                        I tried mutiple times but coming with same error.

                        Please refund ASAP

                        TMP Token Number: [protected]
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                          T
                          T.G. Mohan
                          from Periyakulam, Tamil Nadu
                          May 23, 2017
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                          Address: 600087

                          My brother Gopalakrishnan Srinivasan applied online for PAN as he requires this urgently for complying with the tax laws in India. The application was made in the second week of April 2017 but till today, the tracking message is that the application is received and is under process of NSDL. He requires the PAN very urgently for complying with the tax laws. Request application is processed swiftly and PAN is issued. The acknowledgement number is [protected].
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          May 23, 2017
                          Updated by T.G. Mohan
                          Thanks. Hope the PAN is received without further delay. Regards. TG Mohan.
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                            A
                            from Mumbai, Maharashtra
                            May 23, 2017
                            Resolved
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                            Resolved

                            Address: Mau, Uttar Pradesh, 275101

                            Dear Sir,

                            I have applied for PAN card on 01-May-2017 and now status is showing "
                            Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

                            Acknowledgment Number : [protected]
                            Name : SURESH SINGH
                            Category : Individual

                            I need PAN card number urgently. please could you tell me the further processing.

                            Please do the needful
                            Jun 29, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            May 29, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Income Tax database shows that you may have already been issued PAN in your name, we are following up with them for earliest resolution.
                            Applied for PAN on 29th April. The status still shows:
                            "We have received the documents with reference to your PAN application. Your application is under process with NSDL". Please let me know how long it will take to receive the PAN. I need it URGENTLY.

                            Acknowledgment Number: [protected]
                            सर आपका कस्टमर केयर नंबर सिर्फ 1 है जो मोस्टली 24HRS व्यस्त रहता है मै पिछले काफी दिनों से इस नंबर पर कांटेक्ट करने की कोशिश कर रहा हूँ बुत आज तक पूरी तरह fail रहा. आप कस्टमर केयर के नंबर और सर्विसेज क्यूँ नहीं अधिक कर रहे हैं ?
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                              P
                              Pradeep P Joshi
                              from Bengaluru, Karnataka
                              May 23, 2017
                              Resolved
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                              Resolved

                              Address: 560061

                              Hello sir,
                              I am pradeep p joshi & my pran no is[protected]. I have not login to nps at all and now i dont have user id and password to login to my nps account and i tried with the option i forgot password but tht time asking to enter user id i dont have or know what to enter in user id since m logging for first time so i am unable to reset the same by using 'forgot password' link.
                              Therefore, i requested to you kindly provide new password and to let me know what i should enter in place o[censored]ser id. Please mail me the details at my e-mail
                              [protected]@gmail.com
                              I shall highly thankful to you.
                              Jun 27, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              May 26, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Dear Pradeep,

                              Please be informed that grievance is resolved. Status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).
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                                M
                                mukeshkumar chhaparwal
                                from Vyara, Gujarat
                                May 23, 2017
                                Resolved
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                                Resolved

                                Address: Jamnagar, Gujarat

                                Dear sir,
                                With dues respect n honour that I would like to say few about my PRAN account number is[protected] I want to change my previous mobile number is [protected] used in previous account,
                                Naw I want to update this mobile number with a new mobile [protected],
                                U have submitted many complaints unfortunately non them have been solved,
                                I resqust u please update my mobile number in my NSDL CRA account that will be your most kindness
                                Thank you
                                MUKESH KUMAR CHHAPARWAL
                                Jun 27, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                May 26, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Dear Mukesh Kumar,

                                This has reference to the query/complaint raised by you.

                                The concern shared will be analysed and the status will be sent to the email ID registered in the Permanent Retirement Account Number (PRAN).

                                For any other clarification/assistance, you may please call us at[protected] or register a query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php..
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                                  S
                                  santranu
                                  from Bhabua, Bihar
                                  May 22, 2017
                                  Resolved
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                                  Resolved

                                  Address: 760008

                                  Had applied for pan using online facility on 17/04/2017, acknowledgment number : [protected] and i have submited digitally through e-sign method and uploaded my aadhaar document as proof..

                                  On completion i received this message,

                                  "thank you for using online facility for pan application.

                                  If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                                  But now when i check my pan application status it shows

                                  "we have not yet received the supporting documents with respect to your pan application. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]"

                                  Please check my application... And reply what i need to do..

                                  Acknowledgment number : [protected]
                                  Name : santanu kumar dash
                                  Jun 29, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 26, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                                    N
                                    Nethra Sankar
                                    from Tiruvannamalai, Tamil Nadu
                                    May 22, 2017
                                    Resolved
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                                    Resolved

                                    Address: 635109

                                    My new pan card has to delivered on 16 May 2017 as per the message received from the NSDL but till date I'm not in receipt of the same. When I checked the same with the blue dart they informed us pan card is sent back to pune NSDL office since contact number was not mentioned on the envelope and they couldn't reach out the residential address mentioned. Kindly do the needful on the same.

                                    Below are the details:

                                    Name: Indira sankar
                                    ACK no. : [protected]
                                    Pan no : IAIPS2874C
                                    Address: # 2/226.2
                                    Kumudhepalli, Kumudhepalli post, Hosur
                                    Krishnagiri
                                    Tamilnadu - 635109

                                    Contact no. : [protected]

                                    Regards,
                                    Indira
                                    Jul 2, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 26, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Your PAN card has been dispatched on May 6, 2017 by Blue Dart Courier vide AWB no. [protected]
                                    Dear sir/madam,
                                    i requested u, plz resend my pancard at following add.
                                    acknowledge no.[protected]
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                                      Padmaja Ravula
                                      from Delhi, Delhi
                                      May 22, 2017
                                      Resolved
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                                      Address: 500073

                                      I had applied for pan card and the same was sent through bluedart via waybill number [protected]; reference no:[protected]. The shipment was returned to stamp nsdl rto (Ref no: 074-[protected].

                                      Request you to kindly resend the pan card at the earliest to the address mentioned in the application.

                                      Thanks and regards,
                                      Ravula suvarna
                                      [protected]
                                      Jun 27, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 26, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.
                                      This msg written after failed application"Your e-kyc request has faield hence you cannot proceed the application with e-kyc mode.kindly generate new token and proceed with physically mode.kindly note that u will get refund of the pen card application in next seven working days.
                                      My token no is [protected]

                                      Shipment could not be delivered - Comment #2736605 - Image #0
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                                        G
                                        Ganeshkr22
                                        from Noida, Uttar Pradesh
                                        May 22, 2017
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 110015
                                        Website: Pan india

                                        PAN Card Acknowledged no #[protected]

                                        Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application.

                                        I have been calling but the phone number remains busy so I don't know whats the issue and need advice and help to resolve.

                                        Please call me or email me with the help

                                        Regards
                                        Ganesh Kumar Singh
                                        Jul 2, 2017
                                        Complaint marked as Resolved 
                                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 26, 2017
                                        NSDL e-Governance Infrastructure Customer Care's response
                                        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                                        No help so far
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