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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Jan 16, 2026
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NSDL e-Governance Infrastructure reviews & complaints page 205

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A
adhan
from Delhi, Delhi
May 10, 2017
Resolved
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Address: Ludhiana, Punjab, 141003

Dear Sir,

kindly noted the way bill no.EA[protected]IN is not deliver in my home properly & its return back

to pune. I am shocked who can is possible the persons write in side the address is not found & but all time I am available in mention address, the post men is not attempted to deliver this consignment or write down status as such. The address is not complied pan no.EMRPS0532J THE NAME OF DIVJOT SINGH(THIS APPLED CORRECTION )

so please I write to request you that kindly arrange the deliver this consignment, I need this very urgently.

Hope you take this action
Jul 7, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
May 23, 2017
NSDL e-Governance Infrastructure Customer Care's response
To help resolve your query/concern, kindly provide us with your 15 digit PAN acknowledgement number to check the status.
Hi Team Nsdl,
My TAN application number [protected] is pending since 19th March 2017.
I have also visited your WNS office and they have assured to prioritize the same.
Requesting you to please allot the number Asap.

Regards
Alpesh.
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    P
    premkumaar
    from Jodhpur, Rajasthan
    May 10, 2017
    Resolved
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    Resolved

    Address: Pune, Maharashtra
    Website: tin.tin.nsdl.com

    Acknowledgment number : [protected]
    Name : sumar lal kumhar
    Category : individual
    Status :
    We have received the documents with reference to your pan application. Your application is under process with nsdl,

    About 3 months has passed to applied for pan but status is above showing till present, kindly solve my problem as soon as possible
    Jun 23, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    May 23, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
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      N
      Neeraj Kumar
      from Pune, Maharashtra
      May 10, 2017
      Resolved
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      Resolved

      Address: 411027

      I have applied for PAN card correction on 12th April 2017, sent the supporting documents on 13th April 2017, it reached NSDL on 15th April 2017 while NSDL says they have received it on 20th April. When I checked the status, till date it is showing: "We have received the documents with reference to your application for 'New PAN Card or/and Changes or Correction in PAN Data'. Your application is under process with NSDL".

      My Ack no is : [protected]

      I have contacted TIn center twice and they kept on saying "wait for some days, it is in processing". When will this gets processed, it's almost 1 month passed. I need the correction asap.
      Jun 23, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      May 16, 2017
      Updated by Neeraj Kumar
      NSDL is not responding to the complaint
      May 19, 2017
      Updated by Neeraj Kumar
      NSDL should respond to query. Customer care is saying wait for 2-3 days since 13th May 2017. When would these 2-3 days will come?
      Verified Support
      May 23, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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        K
        Karthika Manikandan
        from Erode, Tamil Nadu
        May 10, 2017
        Resolved
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        Resolved

        Address: 638004
        Website: www.tin-nsdl.com

        Pan application is pending for more than one month.
        I have applied 2 pan card for my family members, and send physical documents to nsdl and nsdl received documents on april 1st. There is one month before you received the documents. But still, now there is no response as its always showing as: "we received documents". Pleaserespond as soon as possible in reply. It's too much late

        Acknowledgement number : [protected]
        Acknowledgement number : [protected]
        Jun 23, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        May 23, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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          M
          meenu.jmohan
          from Puducherry, Puducherry
          May 10, 2017
          Resolved
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          Resolved

          Respeced sir/madam

          Ack no: n-[protected] dated 09/04/2017
          Vivek kezhayil ravindran

          I have applied for my pan card. I have apllied with the necessary documents via post. It has been a month. I urgently need it before 15th may 2017 for a job application. The status still says "under processing". I request you to please let me know if there is any problem regrading the application. I am not able to contact the authorities through the phone number provided.

          Please help me. If i do not receive the pan card soon i will not be able to apply or the job. Kindly reply as soon as possible.
          Jun 23, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          May 23, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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            S
            shwetankpushkar
            from Arambagh, West Bengal
            May 7, 2017
            Resolved
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            Resolved

            Sir,

            I had applied for my individual pan card in the month of february 2017 and my acknowledgment number is [protected], in the last week of march, i get meassage from nsdl stating that my pan card is made and my permanent account number (Pan) is dnppp3181j, but my pan card is returned undelivered (Your pan card dispatched by registered/speed post* vide airway bill no. Ea[protected]in has been returned undelivered to nsdl on 07-apr-2017. Please contact nsdl or the tin-facilitation centre (Tin-fc) where application was made by you.).
            Then again on 8th april, i applied for the reprint of pan card /change or correction in pan data form and my acknowledgment number is [protected] and its status is your application is under process at tin facilitation center. Kindly call[protected] for further processing of your application.
            Please help me in getting my pan card soon, it is very urgent.

            With regards
            Shwetank pushkar
            Mobile no.-[protected]/[protected]
            Jun 18, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            May 08, 2017
            Updated by shwetankpushkar
            Sir/madam,
            i applied for a reprint of pan card on 8th April 2017(acknowledgement number-[protected]), and today is 8th may 2017 and on checking its staus it shows-
            your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application.
            please update me regarding this and what to do in order to obtain pan card.
            Verified Support
            May 17, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
            Dear sir pan card abhi tak ni bna h (ITD) show kr rha h
            Hi,

            My PRAN number[protected]
            Name - Ankita Bajaj
            I do not have ipin, when I try to login, i do reset password. It asks for all details but when i click login it says PRAN not available in database.

            Please help
            Dear Team,
            I have unable to register to PRAN account which i have opened in Apr 2017.
            It is showing as Frozen.
            PRAN No.[protected].

            Regards,
            Sumit Jagtap
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              S
              sulochna jain
              from Bengaluru, Karnataka
              May 7, 2017
              Resolved
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              Resolved

              Address: Sagar, Madhya Pradesh, 470002
              Website: alankit pan card NSDL

              Dear sir,

              After many reminder i m not getting any proper responce in ur side, i have done pan card application process nd send application form to nsdl office two time... But pan card no. Not received till now...

              I have already send second tym document by alankit office indore to head office on 14 march 2017 by blue dart couriar, dokage no. [protected]... Pls solved my problam as soon as possible...
              Thank's
              Regard"s
              avtar singh ghoshi

              MOBILE - [protected]

              Acknowledgement Number
              [protected]
              Name
              AVTAR SINGH GHOSHI
              Father's Name
              LAKHAN SINGH
              Date of Birth/Incorporation
              01/01/1969
              APPLICATION DATE
              31 JAN 2017
              Jun 20, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              May 17, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
              My pran is[protected], I am not able to setup my IPIN, " subscribe account frozen', this message appears, every time i try to generate OTP .
              Sir I had been adopting new PAN card online apply that fee I debit card but round the form is not completed and the fee has been cut off to head the cast of my fees back

              I did not get my form when I was able to get it out of the box. I request you to cancel the fees for the same.
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                P
                Pasha456
                from Agra, Uttar Pradesh
                May 7, 2017
                Resolved
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                Address: Moradabad, Uttar Pradesh, 244102

                Sir
                Some days ago i applied the pan card than when submitted the application then my balance debited from account and application not submitted then i immediately next application submitted so again my balance debited and application successful submitted. And i have received two pan number so i request to you please one cancelled and refund my balance
                Jun 17, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                May 06, 2017
                dasrupam yadav's response
                pan card not received
                May 07, 2017
                Updated by Pasha456
                Sir
                1- Today I applied a pan card and when all information submitted​ to you then after that adhar verification did not complete and my amount 116 debited​ from account so please refund my balance
                May 07, 2017
                Creativity Kapil Gupta's response
                Pleasegive me my pan card urgently required
                May 07, 2017
                Creativity Kapil Gupta's response
                My phone number is [protected] anytime call me

                May 13, 2017
                Updated by Pasha456
                Sir I applied a pan card by the utiitsl
                And pan card was my relative and my balance debited from my account
                And I want cancel the application because I think this is digital kyc verification so please refund my balance
                Or send me link which I applied for pan card through kyc of this amount

                Verified Support
                May 17, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Information is insufficient to resolve your query/grievance. Email your concern/query to [protected]@nsdl.co.in
                My coupon no is u[protected], and my pan no is - BUBPG5485K . A not receive a pan card Is a big problem plese give me my pan card plese fir humble request.
                Acknowledgment Number : [protected]
                Name : SANJAY KUMAR
                Category : Individual
                Status :
                Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
                Sir plz mera pan card redispetch kr vade thks

                ack. no.[protected]
                Sir/Medam
                I have applined online for new card .my token number is [protected].but my mobile nimber is not Add in Adhar card.i have paid online pan card fess.but final e-kyc is not completed.pleace refund i have paid pan card fess.
                Thank u.
                manthanchauhan's reply, Jun 28, 2017
                you should have got the refund. I had the same issue and refund arrived within 7 days.
                I apply for new pan no. on dt. 13/4/2017 token no. [protected] and [protected] in the name vinod kumar.
                i have been paid for this application for two times. but both time application was rejected. and fees has been detected from my account two times. i have not received the aknowledge no.
                please refund my fees in my bank account
                I applied for PAN card on 27/6/17 through e-kyc after filling payment details an error page appeared which said “ Your connection is not private” so I clicked on “back to safety” button, then it said “your payment is being processed” till next 30 minutes. I tried again thrice but it went all same.
                On 28/6/17 I received an confirmation for a payment of Rs 116. Now I tried again but it said “your request cannot be processed” when I tried for aadhar card authentication. I tried again but it again failed during aadhar authentication. No payment confirmation has arrived yet (except the one on 28/6/17 ). I tried with different token numbers each time and no token number is sent to my e-mail id. The token number of last trial is [protected].
                Kindly tell me how to proceed further.
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                  J
                  jagarnath gorai
                  from Khagaria, Bihar
                  May 7, 2017
                  Resolved
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                  Resolved

                  Address: East Singhbhum, Jharkhand, 831012

                  Dear sir

                  I have applied for pan card and the same is dispatched with first flight couriers pvt. Ltd courier vide airway bill no. B903q5723754 & acknowledgment number :- [protected], with pan card no;- cckpg4445f, dated[protected] and the same is returned back undelivered due to insufficient address. Kindly re-send the same.

                  Thanking you,

                  Yours faithfully

                  Jagarnath gorai

                  M# [protected]
                  M# [protected]
                  Jun 19, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  May 17, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  To help resolve your query/concern, reach us on [protected]@nsdl.co.in
                  Dear Sir,

                  I Applied pan card on[protected], But it showing your card is under process
                  Pan Application Number: [protected]

                  Thanks and regards
                  U Sireesha
                  [protected]
                  [protected]
                  Sir/Medam
                  I have applined online for new card .my token number is [protected].but my mobile nimber is not Add in Adhar card.i have paid online pan card fess.but final e-kyc is not completed.pleace refund i have paid pan card fess.
                  Thank u.
                  I apply for new pan no. on dt. 13/4/2017 token no. [protected] and [protected] in the name vinod kumar.
                  i have been paid for this application for two times. but both time application was rejected. and fees has been detected from my account two times. i have not received the aknowledge no.
                  please refund my fees in my bank account
                  Hi Sir,

                  This is to inform you that I had requested for updated for Pancard on 31st Jan 17.

                  Acknowledgment number - N[protected]

                  It was issued on 31st Jan 17

                  Its been 3 months and i have not recieved any update.

                  I am trying to reach the customer care but its always busy. i am not getting any kind of help
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                    K
                    krishnarao kunka
                    from Bengaluru, Karnataka
                    May 7, 2017
                    Resolved
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                    Resolved

                    Address: 411016
                    Website: tin.tin.nsdl.com/pantan/StatusTrack.html

                    In spite of sending the proper documents, i have not received the pan card as per the above ack. No. —
                    Pan application - ack. No. N-[protected] dated : 20/11/2016.
                    We have also sent various emails alongwith copy of pan details downloaded - screenshots, — profile from the incometax website showing the name of the pan holder — which is the proper proof, in addition to the scanned copy of the earlier pan card.
                    But in spite of sending the various documents, even copy of aadhaar card, copy of earlier pancard, screenshots of the profile from incometax website of the assessee etc.,
                    The pancard isstill not given since our acknowledgement is dated 20/11/2016

                    It is more than 4 months since documents sent and we have paid the required charges by online also.
                    Jun 17, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    May 17, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                    My application status is (Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.)how to solve sir
                    application no is- [protected]
                    i am first time applying
                    Dear Sir,

                    my PAN-change request application ack. No. N-[protected] dated :[protected] status still showing under process for more than 45 days.

                    Kindly arrange to check and process the request immediately.
                    Thanking you in advance for your support.

                    Best Regards,

                    Kamaraj
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                      S
                      srinath laka
                      from Visakhapatnam, Andhra Pradesh
                      May 7, 2017
                      Resolved
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                      Resolved

                      Address: 516217

                      Nsdl e-governance infrastructure — e-kyc pan application status says "not received documents"

                      4 reviews
                      Nu numerounonu on apr 18, 2017submit a complaint
                      I had applied for change in pan using e-kyc facility (Aadhar card based authentication) on 16/04/2017, acknowledgment number : [protected].
                      On completion i received this message,

                      "thank you for using online facility for pan application.

                      If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                      But now when i check my pan application status it shows

                      "we have not yet received the supporting documents with respect to your application for 'new pan card or/and changes or correction in pan data'. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]"

                      Please check my application and let me know the status.

                      Acknowledgment number : [protected]
                      Pan no: artpl3525h
                      Name : laka srinath

                      Thanks
                      Jun 23, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      May 17, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
                      Verified Support
                      May 23, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Your application for Changes in PAN Data has been accepted by the Income Tax Department. Your PAN Card will be dispatched to you shortly.
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                        S
                        sg638122
                        from Jawad, Madhya Pradesh
                        May 7, 2017
                        Resolved
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                        Resolved

                        Address: 492015
                        Website: nsdl

                        I had applied for tan no. Generation for my newly opened branch o[censored]nion bank of india sec-27 naya raipur branch in feb2017 but till date i had not received any mail or sms regarding tan. Unfortunately i forget to take print of acknowledge no. I am unable to search tan status by name because "http://117.218.56.208:8888/e-filing/services/knowyourtanlink. Html" link not working properly, kindly help me to know the status of my tan no.
                        Jun 17, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        May 17, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        "We would like to inform you that we are unable to trace your TAN details on the basis of given information or the TAN application does not belong to NSDLe-Gov.

                        If applied through NSDL e-Gov, please provide the 14 digit acknowledgement number to enable us to provide further information."
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                          S
                          saradatiwari
                          from Ranaghat, West Bengal
                          May 6, 2017
                          Resolved
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                          Resolved

                          Address: Balasore, Odisha, 756025
                          Website: nsdl

                          I have applied for pan card on 6th feb 2017. Pan generated but not yet despatched by your side till date. My pension paper are on hold due to unavailability of pan. Plz do needful to despatch it. As due to delay at your side i am suffering financial lose.
                          Name: sarada tiwari
                          Pan no. Beppt5944e
                          Pan acknowledment no. N[protected].
                          Email id - [protected]@gmail.com
                          Jun 18, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          May 17, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          Your PAN card has been dispatched on 06-May-2017 by Blue Dart Express Ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The PAN card is expected to be delivered by 16-May-2017.
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                            Smart Study Center
                            from Aligarh, Uttar Pradesh
                            May 6, 2017
                            Resolved
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                            Resolved

                            Address: Bulandshahr, Uttar Pradesh, 203205

                            1) acknowledgment no:- [protected]
                            2) name :- shan mohammad
                            3) category : individual
                            4) status : income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

                            I need pan card number urgently. Please could you tel me the further processing. And how many days is take to generate the pan card number?
                            Jun 17, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            May 17, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Income Tax database shows that you may have already been issued PAN in your name, we are following up with them for earliest resolution.
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                              M
                              Maz Har Ul
                              from Kolkata, West Bengal
                              May 6, 2017
                              Resolved
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                              Resolved

                              Address: Howrah, West Bengal, 711307

                              My PAN application is for the first name change. The Acknowledgement no is: N-[protected]. I want to change my name from SEIKH MAZHARUL ISLAM to SK MAZHARUL ISLAM. Since last one month after the change request I am seeing "Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application." and the telepone no. is not working. How long will it take?? Please help.
                              Jun 18, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              May 17, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
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                                A
                                Ajay Yadav
                                from Gurgaon, Haryana
                                May 6, 2017
                                Resolved
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                                Resolved

                                Address: Khordha, Odisha, 751012
                                Website: tin.tin.nsdl.com

                                Dear Sir/Madam,

                                I had applied for reprint of PAN Card on 12.01.2017. My acknowledgement no. is [protected]. After many followups, it was known that there was some discrepancy in my document. However proper document has been received by NSDL on 04.03.2017 vide speed post doc. no. EO[protected]IN. In the men time I have made phone call several time. They are giving time of a week to dispatch but till date I have not received my PAN card. Due to absence of PAN Card I am facing many problem.

                                I request your good self to intervene in the matter and get my PAN card delivered as soon as possible.

                                Thanking You,

                                Yours faithfully

                                Ajaya Kumar Baral
                                PAN No. AIJPB2235R
                                Jun 17, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                May 17, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
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                                  I
                                  indra7979
                                  from Warangal, Telangana
                                  May 6, 2017
                                  Resolved
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                                  Resolved

                                  Address: 506001

                                  I have a new pan card for my firm 'sri lakshmipriya mines & minerals' a two months ago. But still it is showing the following message when i track with the acknowlege number: n-[protected] "we have received the documents with reference to your pan application. Your application is under process with nsdl"

                                  From two it is showing the same. Please do solve my issue.

                                  Regards,
                                  Indrasena
                                  Jun 18, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 17, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Your PAN application is processed by NSDL and send to Income Tax Department for Allotment of PAN. It will be dispatched to you shortly.
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                                    R
                                    RajneeshKumar88
                                    from Noida, Uttar Pradesh
                                    May 5, 2017
                                    Resolved
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                                    Resolved

                                    Address: 276305

                                    Dear sir/madam,

                                    I have submit the pan card request form on 3rd feb'17, but still now i can't get my pan card. I go through all the channels but can't able to get any status against my pan card application. My details of application is listed as below :

                                    Acknowledge no. :- n-[protected]
                                    Name :- rajneesh kumar

                                    No one is responding at the call centers. The customer care no., bell is ringing but no one bother to attend to receive the call and advise the status of the application of the customer.

                                    It has been 90 days passed out and nothing is come out till yet.

                                    I need your urgent help in this regard. Requesting you to please look into this matter and advise.

                                    Look forward to hear your favorable response soon.

                                    Thanks
                                    Rajneesh
                                    Mob : [protected]
                                    Jun 17, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 17, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution
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                                      S
                                      SidJain77
                                      from Dharwad, Karnataka
                                      May 5, 2017
                                      Resolved
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                                      Resolved

                                      Address: 400101
                                      Website: tin.nsdl.co.in

                                      Pan name correction acknowledgment no. N - [protected]

                                      Anjali vimalchand jain

                                      Pan aadpj4844n

                                      Residential address: flat no 101, emp bldg no 44 thakur village kandivali east mumbai 400101.

                                      It jurisdiction wrongly showing delhi - error by nsdl / tin processing centre

                                      Please rectify jurisdiction to mumbai asap in your records and confirm.

                                      Call centre no. Not reachable.

                                      Regards,

                                      Id jain [protected]
                                      Jun 18, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 16, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      We wish to inform you that the Issuance or Change of ITO Ward of PAN can only be done by the respective Assessing Officer of the Income Tax Department. You are therefore requested to contact your Jurisdictional Income Tax Officer for the same.
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                                        1
                                        110085327224
                                        from Barddhaman, West Bengal
                                        May 5, 2017
                                        Resolved
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                                        Resolved

                                        Address: Imphal East, Manipur, 795001
                                        Website: Www.cra nsdl.com

                                        Respected sir/madam, i am s renuka devi my pran account no[protected]. I have forgotten my password and i entered five times wrong password and my account has been blocked. So please help me to unlock my pran account by reissuing a new password. I shall ever remian thankfull for your kind consideration of my application. Thanking you. Yours faithfully, s renuka devi pran no[protected] email [protected]@ yahoo.com
                                        Jun 9, 2017
                                        Complaint marked as Resolved 
                                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 09, 2017
                                        NSDL e-Governance Infrastructure Customer Care's response
                                        Dear S Renuka Devi,

                                        This has reference to the query/grievance raised by you.

                                        We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                                        For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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