NSDL e-Governance Infrastructure Complaints & Reviews

Hello,

Its been more than 80 days since i have submitted all the documents, since then the pan card application status is showing"we have received the documents with reference to your pan application. Your application is under process with nsdl".

Name : anil prasad gupta

Acknowledgment number : [protected]

Date : 16/02/2017.

I have tried to reach out on the toll free number which after trying 15-20 times gets connected & they give the same answer every time "its under process wait for 4-5 days"

Dear sir/Madam,

I am Richa Kumari Sharma. My Pan card No is CWPPS7284F. I have applied for correction in pan card with Ack no [protected]. I didn't get any call till today from courier service or concerning the delivery of my PAN card. But when I checked my PAN Application Status, I got the following message:

Your PAN card has been dispatched on 27-Apr-2017 by Blue Dart Express Ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The PAN card is expected to be delivered by 07-May-2017.

Immediately with the given airway bill number I checked at Buledart website to track out my status, but they have returned to NSDL RTOS already on 29th April 2017. There was no call from Blue Dart Express till date and no one came at my door from Blue Dart even. I was very much available for those days.

Thus sir, I kindly request you to take this complaint as serious and grant me to have my PAN Card at the earliest.

Acknowledgement No: [protected]
Alotted PAN No: CWPPS7284F

Yours truly,
Richa Kumari Sharma
+91-[protected]

Ack no [protected]
name kavita
my pan no is allotted last 15 days but I did not get the pan card .

PAN has been allotted by Income Tax Department, your PAN card is under process at NSDL and will be despatched to you shortly.
plz sir solve my problem this status is shown last 15 days
Plz sir solve my problem I am suffering without pan card so plz sir solve my problem as soon as possible
Thanks and regards
Kavita

Respected sir,
Acknowledgement number [protected], not got the pan card since november 2016

I would like to tell that lot of in-efficiency in
Your system to just issue pan card.
Back to square one. If you are not able to issue pan card. Why are you people
Cheating public by collecting the processing fees.

"pan application - ack. No. N-[protected] dated : 12/11/2016".

I have already paid the fee rs107 for pan application processing fees.

I had uploaded the required documents and since your web online process is not working properly, i have sent the document photocopies by speed post by spending rs52.

The date of birth is mentioned in the aadhaar card.

I've sent the relevant documents twice by spending rs52 twice thru speed
Post.
I did not expect this deficient service of yours, not fit enough to serve
The people.
Let some other companies like uti do it, they serve people better 1000
Times better.
I've lost complete hope in your services by nsdl e-governance
Infrastructure limited.

Regards,
Parimala devi

Sir,

I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

Name: YOGESH VILAS DHOKE
PRAN:[protected]
Mobile No.[protected]
email id: yogesh.[protected]@gmail.com

Dear Sir,

We have sent across the hard copy documents along with duly signed acknowledgement through speed post and the same has been received to your office as per trail mail.

But the application is still under process. We need to deposit the TDS on or before 30-Apr-17, since without TAN we can’t be able to deposit the same and it will be delayed.

Please arrange to issue the TAN at earliest.

Sir,

I open an Atal Pension Yojana (APY) and contribute regularly. But I am unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

Name: Kaushal Thakkar
PRAN:[protected]
Mobile No.[protected]
email id: thacker.[protected]@hotmail.com

My pran account no.[protected]

I have tried many time but unable to reset my pw. Alway the website show any of messages like catch is not correct, details not found, captch only numeric, bla bla...

I have tried the no.[protected], but alway as usally govt lines alway busy???

Can you guys help me or is it a penaty or fault on our part to open nps account!!!

Please do needful

Acknowledgement no: n-[protected]

Name : rohit himmatbhai sutariya (Huf)

My application is very longer time but not receive any status. Please send me actual status of my pan application.

Pan has been allotted by income tax department, your pan card is under process at nsdl and will be despatched to you shortly.
This status i seen last 10 days.

Sir,

I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

Name: FEBIN P. T. A.
PRAN:[protected]
Mobile No.[protected]
email id: [protected]@gmail.com

I applied for pan online on 13th of february, 2017. My pan acknowledgment number is [protected].

My pan status is displayed as "we have received the documents with reference to your pan application. Your application is under process with nsdl" since last 2 months.

Please let me know the status of my pan application.

Regards,
Lakshmi

I have applied for change in pan card. No response till date. Please do needful as early as possible. Details of stutus is as mentioned below
Acknowledgment number :
[protected]

Have made the payment through online, and submitted the documents through online. Now the status is showing like, "it is pending with the submission of documents".

Pan card — not received pan after 2 months
. Sir/ madam,

I didnt receive my pan card i applied for it 2 months ago. My appln no [protected],,. Sir/ madam,
Please allot me pan number as soon as possible i had applied pan card. On 2 months before. Still i didnt alloted pan number yet.
I sent you relevent documents as per instruction given by you
Please give me issue me pan number urgently,
Acknowledgement no - [protected]

Thanks and regards,
Poonam meena

Sir,

I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

Name: Sumit Anandrao Sutar
PRAN:[protected]
Mobile No.[protected]
email id: sumeet224.[protected]@gmail.com

Thanking You

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: mayur dattatray lambe
Dob :[protected]
Pran:[protected]
Mobile no:[protected]
Email id: [protected]@gmail.com

Thanking you

Login problem
Sir,

My pran no. Is[protected] when i am trying to login using my pran id and i-pin, this message is shown. "the user id/i-pin you have entered is invalid, please try again. For your safety, access to cra will be locked after 5 consecutive wrong attempts." but i have entered the exact details of my pran for 1st time login and cant open my account. Please help me as soon as possible.

Dear sir,
I have applied for a new pan card in the name of shivam shah which dispatched our address in expected date[protected]. I couldn’t receive the pan card as our home. Because post man do not reached at my address. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: sumit kumar
Address: i -351 shastri nagar, meerut
Pin code : 250004
Acknowledgement number: [protected]
Date of application: 09 feb 2017
Mobile no: [protected]

This is my application num [protected]
i applied for change in pan card is feb month
a month later confirmation message received on email that we received your pan num application all thing is correct we are matching with incometax department.
Nsdl take too much time to issue my new pan card still my application is under process.
Many time i wrote to nsdl complaint center but no reply received from there.
I am feeling helpless what can i do please tell me

I tried to fill the pan application through the nsdl website and selected the e-kyc aadhar verification process.
The payment got deducted and it took me to the aadhar verification process. I entered correct otp three times and it kept saying 'your request cannot be processed, please try after sometime.'
When i called the customer care, i first spoke with ms. Loretta mendonsa - she was very rude and adamant and did not even listen to the problem and blatantly said that there is no problem at their end and i should fill the application again and pay again. The old payment will be refund in 7 working days.

I asked for supervisor support - this time i spoke with mr. Chinmay bajwala - he took the problem to the next level and sounded like a robot on the phone call.
He also mentioned that i should fill in new application and pay again.
There is nothing great that nsdl is doing by paying these customer care # if they don't know how to handle customer queries or concerns. Moreover, their website said the same statement, then what is the point of keeping telephonic customer care?

This is stupid policy of nsdl and the it infrastructure is unbelievably poor. One cannot expect more out of these losers anyways.
I will prefer to pay extra money to the agent and get this work done rather than wasting my time on nsdl website and customer care to get things done.

Hi Team,

Blue dart is not delivering PAN card to concerned people. The delivery boy is handing over PAN card to grocery store and this store is collecting Rs 10 from each person just to handover PAN card to concerned person.

Request you to take immediate action as this is violation of confidential information and even collecting unauthorized charges.

Way bill number for tracking blue dart parcel which faced above issue: [protected]

The grocery store also has 20-25 pan cards yet to be delivered.

Thanks,
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