NSDL e-Governance Infrastructure Complaints & Reviews

Hi team,

My younger sister and grandmother applied for pan card.

My grandmother's application process was finished but the pan card dispatched was returned back by post master to nsdl pune.

My younger sister's application has discrepancy of father's name because officialy father name is ms pathania and initials like ms is not allowed.

For both the above mentioned application my younger sister and grandmother had sent an application for re sending the pan card and resolving the name discrepancy respectively.
My younger sister has sent an acknowledgment to use full name.

I can see the request letters has been delivered at nsdl pune as you can track from following indian post tracking numbers -

Ee[protected]in
Ee[protected]in

Th acknowledgement number for both the application are following :
[protected]
[protected]

Please look into this issue as it has been months now and my younger sister and grandmother are not in a position to handle such casesas they are unaware of the process the agent is asking for money every time.

Thanks for your ever green support.

PAN Application - ack. No. N-[protected]. I have received mail from them stating "We have received your PAN application documents for above application on March 14, 2017". Still, now I didn't receive any pan card and I called the Call Centre:[protected] no response from there. I have tried so many phone numbers in online, but each one is just redirecting to some another number and I am fed up calling them so many times and not getting proper response. I paid through online transaction also pan card.

Hello Team,

I have submit my PAN card correction application online i have make payment twice and submit my application from NSDL site for correction[protected] and submit my e/KYC document, but still not received any update from NSDL,
i am trying to contact through call but not get connected and not received any reply from mail.

Thanks
Praveen Kumar Jaiswal

Dear sir/madam,

I am careena meshram. I have applied for pan card with ack no [protected]. I didn't get any call till date from courier service or concerning the delivery of my pan card. But when i checked my pan application status, i got the following message:

Your pan card has been dispatched on 17-apr-2017 by overnite express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 27-apr-2017.

Immediately with the given airway bill number i checked at overnite express website to track the status, but they are showing it as ‘ out for delivery’ on 27.04.2017 and ‘undelivered’ status on 28.04.2017. There has been no call from overnite express and no one came at my door from overnite express ltd courier till date i. E 01.05.2017. I was available for those days.

Thus sir, i kindly request you to take notice of this complaint as serious and dispatch my pan card at the earliest. It is surprising that despite giving the mobile number and other address details the courier company, overnite express ltd, is still not able to deliver my pan card.

Acknowledgement no: [protected]
Airway bill no. [protected]

Yours truly,
Ms. Careena meshram
+91-[protected]

01.05.2017

Hi Team,

its been more than one month that NSDL stating the status of PAN card updation as "we have received docs and unded processing".

I have droped an emai to nsdl and they are sying that still it is in processing but no luck with that.

No one is tking any responsbility, i wonder is there any process to resolve the issues in some no.of days.

All the Govt organizations ask a proof but every govt orgs will delay the things in processing.

Acknowledgement Number :[protected]

can some one help in processing this?

Dear sir
03/05/2017
my nsdl acknowledgment receipt no. [protected] .

sir,
my pan no is allotted by NSDL.
my last 20 days till now not dispatch my pan card .
allotted my pan with notification "Acknowledgment Number : [protected]
Name : DHARMENDRA
Category : Individual
Status :
PAN has been allotted by Income Tax Department, your PAN card is under process at NSDL and will be despatched to you shortly.

Permanent Account Number (PAN) : DCNPD0723F
please sir help me urgently required Pan Card .
i request sir please dispatch my pan card geving address.

thanking faithfully
By Dharmendra

R/sir,

Subject:

Please add fatca/crs self-certification of permanent retirement account number (Pran) under national pension system (Nps) nsdl e-governance infrastructure limited as central recordkeeping agency for nps, 1st floor, times tower, kamala mills compound, senapati bapat marg, lower parel, mumbai – 400 013

Thank you

Pran:[protected]

Name: k jagadeesh waran

I requested to correct my name on my pan card. You guys did but now not delivering my pan card to me.
Bluedart track says dispatched on 28th april but same day returned to "nsdl rtos".
Waybill no is [protected]
Location details date time *
Waybill no : [protected]
Nsdl rtos shipment delivered 28-apr-2017 10:03
Nsdl rtos shipment out for delivery 28-apr-2017 09:17
Nsdl rtos shipment arrived 28-apr-2017 08:12
Lpr hub shipment further connected 28-apr-2017 06:52
Lpr hub shipment arrived at hub 28-apr-2017 05:23
Mumbai hub shipment further connected 28-apr-2017 03:10
Mumbai hub shipment arrived at hub 28-apr-2017 01:00
Vasai shipment further connected 27-apr-2017 23:48
Vasai shipment arrived 27-apr-2017 12:22

Please do the needful and dispatch my pan card to me earliest possible.

I applied for PAN card and i chose e-kyc/e-sign through adhar card. the fees in deducted from bank account but at last process after getting the OPT for adhar card and after clicking verify i get this message. "Your e-Sign/e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode or e-Sign mode. Kindly note that you will get refund of this PAN application in next seven working days."
Name :- BHAVANI B
Tokan No.:- [protected]
Date of Birth :-24/02/1995
email-id :- [protected]@gmail.com

Sir/ madam

I have applied for pan card with token no.-[protected]and i choosed e-kyc/e-sign through aadhar card. The fees in deducted from bank account but at last process, was failed due to unknown results. My fees is deducted
From my friend ac/[protected], transaction refrence no is ipnb[protected]. Please help me out& refund my fees amount through same channel.

This problem happened to many person. I called at their complain no. But found it, out off reach.
Is this really digital india?
I want my whole money back, soon.
Please look into the matter. I hopefully asked you favour to help me to get my money back so that i could apply for pan card through another medium, immediately.

Regards,
Chathu rai

Respected Sir/Madam,

I have applied for Pan Card on[protected] with Acknowledgment no N-[protected] and I haven't received it till now.

Its been more than 85 days now.

The status on the website is "Your application is under process at TIN Facilitation Center. Kindly call[protected]/4716302/4716303 for further processing of your application."

No one is picking up the phone on the given numbers. I want to know what Digital India is doing if you aren't able to process a PAN Card within a span on 3 months.

Just let me know how many more months you are going to add in your portfolio for this.

Thanks,
Milind Mukund
(+91-[protected])

My firm Narulas Food Products applied for PAN Card on 4th April 2017 (Acknowledgement Number: [protected]). But I am seeing the following message since 12th April 2017

PAN has been allotted by Income Tax Department, your PAN card is under process at NSDL and will be despatched to you shortly.

I want to start my business but all my plans are stuck as PAN card is not available for such a long time. Its urgent for me. Please let me know the status of the pan card and when will it be delivered

I am a student and i have applied for pan card, transition id[protected]and i choosed e-kyc/e-sign through aadhar card. The fees in deducted from bank account but at last process, no otp was generated for verification of my aadhard card through registered mobile no. And the screen display the exact message as :-

"your e-sign/e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode or e-sign mode. Kindly note that you will get refund of this pan application in next seven working days."

This problem happened to many person. I called at their complain no. But found it, out off reach.
Is this really digital india?
I want my whole money back, soon.
Please look into the matter. I hopefully asked you favour to help me to get my money back so that i could apply for pan card through another medium, immediately.

Sir, I applied for PAN in Last week of January 2017 and submitted documents via post. Later I got a message to resubmit the document, and I did that too. After one week I got a confirmation message, which says, 'we got your documents and your application is under process'. It is almost one month after this reply (on 29 April 2017). The NSDL PAN Tracking site still shows "We have received the documents with reference to your PAN application. Your application is under process with NSDL", whenever I check the status. My acknowledgement number is [protected]. Please do the required action to solve this issue.
Thankyou

Hello,

Its been more than 80 days since i have submitted all the documents, since then the pan card application status is showing"we have received the documents with reference to your pan application. Your application is under process with nsdl".

Name : anil prasad gupta

Acknowledgment number : [protected]

Date : 16/02/2017.

I have tried to reach out on the toll free number which after trying 15-20 times gets connected & they give the same answer every time "its under process wait for 4-5 days"

Dear sir/Madam,

I am Richa Kumari Sharma. My Pan card No is CWPPS7284F. I have applied for correction in pan card with Ack no [protected]. I didn't get any call till today from courier service or concerning the delivery of my PAN card. But when I checked my PAN Application Status, I got the following message:

Your PAN card has been dispatched on 27-Apr-2017 by Blue Dart Express Ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The PAN card is expected to be delivered by 07-May-2017.

Immediately with the given airway bill number I checked at Buledart website to track out my status, but they have returned to NSDL RTOS already on 29th April 2017. There was no call from Blue Dart Express till date and no one came at my door from Blue Dart even. I was very much available for those days.

Thus sir, I kindly request you to take this complaint as serious and grant me to have my PAN Card at the earliest.

Acknowledgement No: [protected]
Alotted PAN No: CWPPS7284F

Yours truly,
Richa Kumari Sharma
+91-[protected]

Ack no [protected]
name kavita
my pan no is allotted last 15 days but I did not get the pan card .

PAN has been allotted by Income Tax Department, your PAN card is under process at NSDL and will be despatched to you shortly.
plz sir solve my problem this status is shown last 15 days
Plz sir solve my problem I am suffering without pan card so plz sir solve my problem as soon as possible
Thanks and regards
Kavita

Respected sir,
Acknowledgement number [protected], not got the pan card since november 2016

I would like to tell that lot of in-efficiency in
Your system to just issue pan card.
Back to square one. If you are not able to issue pan card. Why are you people
Cheating public by collecting the processing fees.

"pan application - ack. No. N-[protected] dated : 12/11/2016".

I have already paid the fee rs107 for pan application processing fees.

I had uploaded the required documents and since your web online process is not working properly, i have sent the document photocopies by speed post by spending rs52.

The date of birth is mentioned in the aadhaar card.

I've sent the relevant documents twice by spending rs52 twice thru speed
Post.
I did not expect this deficient service of yours, not fit enough to serve
The people.
Let some other companies like uti do it, they serve people better 1000
Times better.
I've lost complete hope in your services by nsdl e-governance
Infrastructure limited.

Regards,
Parimala devi

Sir,

I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

Name: YOGESH VILAS DHOKE
PRAN:[protected]
Mobile No.[protected]
email id: yogesh.[protected]@gmail.com

Dear Sir,

We have sent across the hard copy documents along with duly signed acknowledgement through speed post and the same has been received to your office as per trail mail.

But the application is still under process. We need to deposit the TDS on or before 30-Apr-17, since without TAN we can’t be able to deposit the same and it will be delayed.

Please arrange to issue the TAN at earliest.