NSDL e-Governance Infrastructure Complaints & Reviews

Address: 458001

Website: tin.tin.nsdl.coml

Respected all,
I have apply for new pan card dt.17.02.17 but my documents not proper verified so i again send as per your verification for pan card due documents required by you related documents to you. Please process my pan card soon and inform to me.
Your mail send to me dt.16.02.17
My document send to you dt.28.04.17
And received to you dt.02.05.17 by speed post
But till date on your online process is pending and message is this documents not verified.
Please i request to you my pan card process is do fast and inform me if you can do. Please

Thanking you

Jun 17, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

May 16, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is marked for discrepancy as the proof of address is invalid, kindly send us some other documents to process your PAN application

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Address: Meerut, Uttar Pradesh, 250004

My pan card delievery expected date[protected] but not delivered. I waited so i reached indian post office where i confirmed that my courier had been returned to nsdl.

Applicant name: sumit kumar
Address: i -351 shastri nagar, meerut
Pin code : 250004
Acknowledgement number: [protected]
Date of application: 09 feb 2017
Mobile no: [protected]

Jun 19, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

May 16, 2017

NSDL e-Governance Infrastructure Customer Care's response PAN card vide Ack no N-[protected] has been dispatched on March 25, 2017 by Speed Post vide AWB no. EA[protected]IN. As per details given by Postal Department 'Item delivery attempted Unclaimed' on April 6, 2017, Kindly track the status of dispatch at www.indiapost.gov.in

Verified Support

May 17, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN card has been dispatched on 25-Mar-2017 by Speed Post vide airway bill no. EA[protected]IN, at the address for communication* indicated by you in the application.

Jun 07, 2017

Updated by S9756805535 my current pan card status . please urgent send me my pan card.
contact no. [protected]

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Address: 695015

My mother has applied for new pan card vide ack no [protected] in 16 march 17.

All documents has been received by your office

Till now the online status showing the following-
"we have received the documents with reference to your pan application. Your application is under process with nsdl"

my mother have to give her pan in govt taluk office and it's been more than a month since she has applied for the pan and till now we are still waiting for the pan.

Also, one more thing i want to highlight that on calling the nsdl helpline, it keep on saying that line is busy.

I want to know why there is delay in the process.

Jun 20, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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May 17, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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Respected sir,
My token number is [protected].
Im feel the pan application form with e kyc and make payment by airtel payments bank but the payment was cancelled.
The message show is ''your previous payment request has been cancelled. Kindly make another fresh payment.''
So i tried again with e wallet but both time same message was appear. And my money was deducted. So please complete my refund request.

Jun 17, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

May 17, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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K

Ksubhash052

from Allahabad, Uttar Pradesh

May 5, 2017

Dear sir my token no is [protected] my Ballance diducted but OTP didn't come and 8 crossed limit so plz refund my ball of 117 plzY

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Address: Sirsa, Haryana, 125055

Dear sir/madam,

I requested u, Please re-dispatch my pan card at following add.

Acknowledge no.-[protected]
Pan no. -HYJPS9375E
Applicant Name -Alka Sharma
Address. W/O Deepak Sharma
# 484, Street No. 12, Hari Vishnu Colony (Gali Aatma ram sarpanch wali)
Kanganpur Road, Sirsa, Haryana,
Pin 125055

MOB:[protected]/[protected]

Please, do needful as earliest as possible.

Jun 19, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

May 07, 2017

Updated by Alkadeepaksharma ?????????????????????

Verified Support

May 17, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

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A

Alkadeepaksharma

from Noida, Uttar Pradesh

May 4, 2017

A fraud of Rs.12000 aprx done with me after complaint here.
I have received a call from mobile no.[protected] (i.e name showing on true caller -crime branch Delhi police).
As calling person said to me transfer of fund of Rs. 50 for re-dispatch and transfer fund same time.
And guide me a process
go to ATM and provide me a account number [protected] to transfer amount.
but amount will be in code of four/five digit...but in actual it was not a code it was amount and same was deducted to my account.

I have lost my 12000 rupee..this is a total fake site ..
Guys don't believe on call received from there.
please be aware ...

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R

ranjit singh sajwan

from Hyderabad, Telangana

May 5, 2017

I ranjit singh working in indian railway and My NPS account no is[protected] but i forgotten the password for viewing the monthly funds statement on line. In view of the same you are requested to send me password to my email account [protected]@gmail.com.

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Address: 395009

Website: npscra.nsdl.co.in

Dear sir my PRAN is[protected] I am contributing regularly in Atal pension scheme, but during generating I pin it is shows that PRAN not found in data based
Kindly do the needful I got message " As a regulatory requirement, submit FATCA self-certification for your PRAN to CRA, else account will be frozen. For more details, visit www.npscra.nsdl.co.in" but when I try to do the same on site found that PRAN is not found on data based

Jun 9, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

May 09, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Hardik,

This has reference to your query about the requirement of submission of self-certification under Foreign Account Tax Compliance Act (FATCA) for your Permanent Retirement Account under National Pension System/Atal Pension Yojana.

If your NPS account has been activated on or after July 1, 2014, as advised by NPS Trust, you are supposed to submit a Self-Certification in physical form. NPS Trust has also informed that as on date, acceptance of self-declaration from subscribers in electronic form is not permitted. However, PRAN will not be frozen for non-submission of the said Self-Certification, as now advised by NPS Trust. Details in this regard are available on our website (www.npscra.nsdl.co.in).
You may send the duly filled Self-Certification (FATCA) to:
NSDL e-Governance Infrastructure Limited
10th Floor, Times Tower, Kamala Mills Compound,
Senapati Bapat Marg,
Lower Parel, Mumbai – 400 013

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K

kavi kavita

from Delhi, Delhi

May 5, 2017

Ack no [protected]
name kavita
my pan no is allotted last 15 days but I did not get the pan card .

PAN has been allotted by Income Tax Department, your PAN card is under process at NSDL and will be despatched to you shortly.
plz sir solve my problem this status is shown last 15 days

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H

HASHMAT LALLJEE

from Pune, Maharashtra

Jun 12, 2017

Acknowledgment Number : [protected]
Permanent Account Number (PAN) : ADBFS2650L
Name : SHIELD FORCE SERVICES
Category : Firm
Status :
Your application for 'New PAN Card or/and Changes or Correction in PAN Data' has been accepted by the Income Tax Department. Your PAN Card will be dispatched to you shortly.

my pan no is allotted last 17 days but I did not get the pan card .

PAN has been allotted by Income Tax Department, your PAN card is under process at NSDL and will be despatched to you shortly.
plz sir solve my problem this status is shown last 10 days PLZ Urgent

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Address: Pune, Maharashtra

Website: www.tinnsdl.com

Sir i am apply a 2 pan card. Anknowdegment no [protected] name amanpreet singh anknowgedment no [protected] name hardavinder singh sir i am apply a pan 04/03/2017 but pan card number is not alloted and not dispatched. I am track the status he says pancard is under procees plz help me and pan card no alloted very urgently very thankful that a

Jun 16, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

May 16, 2017

NSDL e-Governance Infrastructure Customer Care's response For faster resolution, email us correct acknowledgement no on [protected]@nsdl.co.in

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Address: Mumbai City, Maharashtra, 411 016

Website: tin.tin.nsdl.com

My PAN acknowledgment number is [protected].

My PAN status is still 'We have received the documents with reference to your PAN application. Your application is under process with NSDL.'

I have applied for the PAN Online, and enclosed both Aadhaar card and SSC memo as proof of identity and proof of date of birth respectively.

I was waiting for pan number to apply for bank account. so, please kindly kindky Change the status Whether My application is approved or rejecte.

Jun 18, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

May 08, 2017

Updated by sureshpotlapalli its still showing the same. problem not solved

Verified Support

May 17, 2017

NSDL e-Governance Infrastructure Customer Care's response Your application is under process at Income Tax Department.

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1

12345akmishra

May 5, 2017

Dear sir i would like to inform you that we had apply for pan Card on 22 dec but still we not received PAN CARD SO I WANTS TO status

NAME:AKHILESH KUMAR

ACK NUMBER: [protected]
STATUS:
We have received the documents with reference to your PAN application. Your application is under process with NSDL

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

The application of my pan card (Reissue due to name and address change) has been pending since feb 2017.
In the month of april, got an update that please submit proof of name change which was duly submitted and received by nsdl on 24th april.
Since then it is showing the message as :"your application is under process".
It has been nearly 4 months since i submitted the application.
Please process it urgently.

Jun 19, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

May 17, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: Mumbai City, Maharashtra, 360006

Website: [email protected]

I migrate my "swavalamban account to atal pension yojana" and contribute regularly. But i unable to track my contribution and my total fund value. So, while i trying to create ipin, system shows an error massage that "pran not found in database". So, please resolve the issue as early as possible or sent my ipin password to my mobile number or email id.

Name :- bipin dhirajlal gohel
Pran no.:[protected]
Mobile no.:[protected]
Email id:- [protected]@gmail.com

Jun 9, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

May 09, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Bipin,

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: 560070

Website: NSDL

We had applied for a new PAN for our partnership firm under the name mentioned in the subject on 13.04.2017 vide acknowledgement number [protected], but till date your website online status shows "Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application." but when we call the number is either engaged or not able to get thru, as we have started this new firm, we are unable to receive our payments as PAN is mandatory to be submitted. kindly inform us the status in my email id. [protected]@gmail.com.

Jun 18, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

May 17, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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My PAN acknowledgment number is [protected]. I applied for PAN on 24th of March, 2017.

My PAN status is still 'Your application is under process at TIN Facilitation Center. Kindly call[protected]/4716302/4716303 for further processing of your application.'

I was unable to connect to the aforementioned number as it always seems busy.
Please revert back as soon as possible. Need the pan card to file income tax within June.

Jun 17, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

May 17, 2017

NSDL e-Governance Infrastructure Customer Care's response PAN has been allotted by Income Tax Department, your PAN card is under process at NSDL and will be dispatched to you shortly.

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Address: 560079

My name syed basheer pasha iam applyed for pan from past 15 years over but till not yet get pan card my pan aknowaldment number.[protected] so i want pan card for bank to apply plz send it imeditly of this address #218, 17b cross bri colony agrahara dasarahalli bangalore 560079 karnataka do it fast as soon as thanking u ur faithfully syed basheer pasha mobile no.[protected]

Jun 16, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

May 04, 2017

Updated by Sayed Basheer Some body was call from this no .[protected] and taken bank details they said we frm pan depertmen so plz chek thry realy deprtm peopls

Verified Support

May 16, 2017

NSDL e-Governance Infrastructure Customer Care's response Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

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S

Sayed Basheer

from Bengaluru, Karnataka

May 4, 2017

Amount 108 rs deposit plz check

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I see following status for my wife's application. We applied in feb 2017 and the status is following since 2 months.

Acknowledgment number : [protected]
Name : bharat laxmi priyadarsini
Category : individual
Status :

We have received the documents with reference to your pan application. Your application is under process with nsdl

Jun 27, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

May 23, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: Moradabad, Uttar Pradesh, 244001

Website: www.tin-nsdl.com

I have applied for pan card and now status is showing " income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

1) acknowledgment number :[protected]
2) name : mohd irfan
3) father name: mohd usman
4) category : individual
5) date of birth: 01/01/1973

I need pan card number urgently. Please could you tel me the further processing. And how many days is take to generate the pan card number?

Thanks & regards,
Mohd irfan
Moradabad
M - [protected]

Jun 17, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

May 17, 2017

NSDL e-Governance Infrastructure Customer Care's response Income Tax database shows that you may have already been issued PAN in your name. We are following up with ITD for earliest resolution.

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Address: Gandhinagar, Gujarat, 382421

In was out of station and hence pan card was undeleivered, below are the details, please send it again. Thanks

So, please sent back pan again on below address provided.

Please do earliest, all the details are provided below. Thnaks a lot.

Name - jagdishchandra shahntilal deliwala huf
Pan - aahhj7861f
Dob - 21/02/1977

Ack no - [protected]

Address - a/2-24, sanidhya, atpl, behind trimandir, adalaj, gandhinagar-382421

Jun 24, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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May 23, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: Bangalore, Karnataka, 560074

I have been trying to open eNPS account. Though after keying in the mobile sms OTP I am able to get on to the first page of registration tab where details like initials, Father's name, Mother's name, Mobile no, Email etc are asked, however everytime when I am attempting to got the next tab after entering the Captcha the browser returns back to the home page. Why is it happening ?

Jun 9, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

May 03, 2017

Updated by [email protected] I have been trying to open eNPS account. Though after keying in the mobile sms OTP I am able to get on to the first page of registration tab where details like initials, Father's name, Mother's name, Mobile no, Email etc are asked, however everytime when I am attempting to got the next tab after entering the Captcha the browser returns back to the home page. Why is it happening ?

Verified Support

May 09, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Abhijit,

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: Mumbai City, Maharashtra, 400 013

Website: tin.tin.nsdl.com/tan/servlet/PanStatusTrack

I was apply for pan card changes. Where my father's surname was wrong. So nsdl send me a letter which i have to fill for same with attach relevant documents. I sent a courier to nsdl. Which has been received from nsdl end. Now they are not sending any mail about status and not picked up the call.[protected] and not updating the status. Please resolve it asap. I am waiting for so long.

Jun 27, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

May 23, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is regretted.Kindly e-mail your Query with correct 15 digit ACK No to [protected]@nsdl.co.in

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M

Missj121

from Allahabad, Uttar Pradesh

May 3, 2017

Dear Sir,

After inadvertent 5 wrong attempt for password
my NPS account has been blocked
Kindly unblock the same at your end
my PRAN no[protected]
my mail id- jais_sanjana [protected]@yahoo.com

Please do the neeedful at the earliest

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Acknowledgement no is [protected], i applied for my wife (Sapna chaturvedi) in 1st week of april, but pan card is still showing status"your application is under process at tin facilitation center. Kindly call[protected]/[protected] for further processing of your application.."

Mentioned numbers are also unavailable. Can you please process it bit faster and let me know the exact status as its urgent.
My number : [protected]

Jun 23, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

May 23, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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S

Sandeep Dx

from Delhi, Delhi

May 3, 2017

I had applied pan card on jan 2017. Later i send confirmation to proceed without aadhar. After 2 months, still i didn't get any update .

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Address: Sitapur, Uttar Pradesh, 261131

Dear sir,
I am waiting for my pan card. While going on speed post website awb - no ea[protected]in, we found that it says item delivered (To nsdl) when we approached post office they are saying that this card didn't arrived at their place. We are at fix to whom should we approach. Please help. My details are as under.
Name - aftab ahmad
Address:- c/o master saeedul hasan khan, mohalla kalapiadah, opposite raja ka talab, khairabad district sitapur pin code 261131.
Nsdl acknowledgement no - [protected]
Pan card no - aaopa8235f
Speed post awb no - ea[protected]in.
I am enclosing herewith screen shot of nsdl & speed post tracking.
Please help

Jun 23, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

May 23, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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M

munkeshpandey

from Mumbai, Maharashtra

May 3, 2017

I have applied for duplicate Pan card before 2 months (23.02.2017) before but still I have not received.
Acknowledgement - N [protected]

MUNKESH KUAMR PANDEY
MOBILE - [protected]

NSDL e-Governance Infrastructure Complaints & Reviews

File a complaint to NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 206

Ack.No. N-881031116565622

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Pan Card not delivered

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Delayed pan card

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Refund of pan application fees

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Re-dispatch my PAN card

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Pran not found in database

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Pan card process

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New pan application

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Non reciept of pan card (Ack. No. N-881031214824714)

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About pran number

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Non receipt of new PAN for our partnership firm Centre for urban and rural infrastructure planning enterprises

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Pan application status - 074429700162344

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Pan card not yet issued

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Pan status not changing since 2 months

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Pan no not allotted by ITD

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Pan card - undelivered

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ENPS Registration

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Waiting for pan card status

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Pan card status check (Ack :271919700003280)

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Pan card - no aaapa8235f (Nsdl-acknowledgement no 050039701407846) speed post awb no ea097581252in - non delivery of pan card

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