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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated May 11, 2024
Complaints 5292
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NSDL e-Governance Infrastructure reviews & complaints page 52

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A
Arnab Srimani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Error pran not found in database, for Arnab Srimani

Address:Flat no 2F, Anushka Towers, 10/2A Umakanta Sen Lane, Near Shantibon Apartment

After registering in NPS, PRAN no is made available. But for first time Login, error is showing "Error pran not found in database"...
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K
kumara rec
from Anekal, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Name to be printed on card is wrongly mentioned in application form

Dear Sir,

I am very poor family, and filled the online application fform over the internet with the help of college student for New PAN Card
Acknowledgement Number :
N-[protected]
Dated : 31/12/2020

My application has been rejected due to reason of "Name to be printed on card is wrongly mentioned in application form". Now, I am not able to fill up again. I would request you to please...
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Address:Khurai Sajor Leikai, imphal east , manipur

A Manipur guy in the name of Khangengbam Chingkheinganba Singh s/o Kh Basantakumar Singh and Kh Jamuna Devi of Thoubal Athokpam Awang Leikai, Manipur is looted a big amount of Rs 4000 crores from Birla Emporiums Pvt Ltd at Khurai Sajor Leikai, Imphal East, Manipur. He was recruited as an ordinary stock trader in the stock trading department of the company and he worked for a few weeks in my company and ran away and hide till now with this...
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L
Lingaraj vg
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NSDL Error PRAN not found in database

I have created an NPS account by paying 500 rs. but unable to open the account. Instead, it says PRAN not found in database
PRAN No:[protected]
Date:10/02/2021...
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V
vinoth3792
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRAN not found in Database-02/10/2021

I have created the nps account of tier - 1 type(10/feb/2021). And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database....
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K
knagora
from Bengaluru, Karnataka
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APY PRAN card

Hi, i am kailash.my pran no is[protected].
i want my PRAN card....
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P
Prashasti P
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRAN Not found in database error while logging into APY account

I have opened my Atal Pension Yojana account through SBI last month and my PRAN was activated online.
APY PRAN :[protected]
Bank Account:[protected]

When i try to reset my password via
https://cra-nsdl.com/CRA/raisePasswordSubscriber.do?ID=null&getName=Change%20Pas...

It is giving error PRAN not found in database . Contribution for the above account was deducted as i can see...
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A
ArchitG
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nsdl E-Governance Infrastructure "Pran not found"

Hello Team,

I have opened NPS on 8/02/2021 and I have also got the ePRAN card but suddenly the site started buffering and I was not able to complete the last two steps which were the "esign registration and complete" so I went to PRAN login but while I'm registering for the IPIN I'm getting error "Pran not found in database", so it's my humble request from you to please assist me over this.

Name: Archit Goelbr...
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R
Rajaram Borhade
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Acknowledge id is pending payment gateway

Acknowledge Id is pending for payment gateway while my session is expired, I want complete the payment and process please help ASAP...
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R
Rajaram Borhade
from Noida, Uttar Pradesh
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Failed payment gateway

I am stuck at payment gateway, I was not able to complete my payment as my session was expired, now I am retrying to complete registration process but getting error, "acknowledge I'd pending for payment gateway" please resolve ASAP...
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Hi,

I am seeing the below error while trying to complete the eNPS registration process.

"Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime."

Acknowledge no: 11364889
Acknowledgement date: 06/02/2021

Could you please resolve this quickly.

Regards,
Amit...
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Y
Yog Daftary
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pran not found in database opened through Paytm money

I had opened NPS account from PayTM money, i have also received physical PRAN card, but when i tried to login through cra-nsdl.com, it shows me an error message that my Pran is not found in database, not even able to reset/set the password

Also note, i have successfully made contributions in Tier I and Tier II through Paytm Money for 4 times in last month

My pran no is[protected]...
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R
rajeshgehlawat
from Delhi, Delhi
Jul 6, 2022
This thread was updated on Jul 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Deducted from Bank - Incomplete registration as error in Payment gateway

Payment is deducted from my account but the process didn't get complete on the NPS website.

I could not complete my NPS registration. When trying to login again - I am getting this message "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime".

ACK Number: 11066099
Acknowledgement Date - 5/2/2021...
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D
damanp
from Nawanshahr, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime. - D

Address:PLOT NO-151, STREET NO-1, GURU GOBIND SINGH NAGAR, TIBBA ROAD

Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime.

I am not able to do the payment...
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A
AmbujSinghTomar
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan Card Pending at NSDL TIN Facilitation Center

I am selected for IAF. They are demanding PAN Card for which I had applied on 11 January, 2021 But it's status is still showing that " Your application is under process at NSDL TIN facilitation center. My acknowledgement no. is [protected]...
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B
bilaljmi786
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pran details not found in database after enps registration

I registered for eNPS using ekyc and got the pran on email but when I try to set iPIN, the site says no pran found in database or invalid PRAN.

Please let me know when will I be able to use these pran. I am also unable to track the status of this newly created pran.

Thanks & Regards,...
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V
venkatesun bhashyam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Enps payment gateway failure

Website:enps.nsdl.co

Was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error for many days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Aknowledgement...
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B
Balasaheb Dhaigude
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balasaheb NPS account PRAN not found in database error

I have completed my registration process also i got PRAN number which is[protected]
But still showing PRAN not found in database....
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H
HanishSingla
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to make payment to register PRAM - ack no 11357764

Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime.

I have paid using UPI QR code

Name - hanish singla
Ack no[protected]...
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R
Ralse Mories
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Error : PRAN not found in Database

Getting error "PRAN not found in Database", when trying to log in or change password...
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