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NSDL e-Governance Infrastructure Complaints & Reviews

www.nsdl.co.in
3.5
Last updated May 16, 2024
Complaints 5293
Resolved
3576
Unresolved
1717
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NSDL e-Governance Infrastructure reviews & complaints page 56

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I
Imnandan
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid user id for PRAN

Website:cra-nsdl.com/CRA

I'm trying to login to nsdl site (https://cra-nsdl.com/CRA/) using my pran number[[protected]].
However, the system throws an "invalid user id" error, while login using the pran number. I've contributed last year. Also, l'm not able to reset the password and getting the same error.
i'm not able to contribute or access my statement online using my pran. Please help....
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S
Shankar D
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding pan card correction procedure failure but amount has debited

Address:Bangalore

Sir iam Shankar reddy unable to complete my pan card correction procedure it shows failed in ekyc
PAN Application - token. No. [protected]...
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D
DileepKumarRongali
from Powai, Maharashtra
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registration against this acknowledgement id is pending for confirmation from payment gateway. please try again after sometime.

Website:enps.nsdl.com

I was in the process of registering for nps account. I updated my details and uploaded the required documents. After payment done I am not able to proceed further. Getting below error.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Ack id : 11311781
Ack date : 05/01/2021

Regards,
Dileep....
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S
Sanjay Ameta
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nps money not showing

Address:Atul 1st gate ,opp bholanagar school, poultry farm road ,valsad ,Gujarat

Hello,
I transfer money to the NPS account via ICICI bank, already had a word with ICICI and they said money successfully transfer to the receiver account
But still, money is not showing on NPS
transaction date 3rd January 2021...
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V
vashutosh
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cannot register due to payment status not being updated

Hi I'm trying to register for NPS and it is not letting me do the same due to payment status not being updated....
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N
nitjsrbala
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid User Id

Address:Hyderabad

Hi,

I have subscribed for NPS though online and my PRAN also got generated[protected].

But while resetting the IPIN, am getting an error message stating "Invalid User ID"

Could you please address this issue.

Than you.

Best Regards,
Bala Krishna...
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A
Aashish Gambhir
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRAN not found in database ,, what to do?

Address:Mumbai

I cannot reset password online as it says PRAN not found in database. I have completed the payment and completed all necessary steps

acknowledgement number 11310575...
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A
Aashish Gambhir
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Registration against this Acknowledgement Id is pending for confirmation from payment Gateway

Address:Mumbai

I have registered as a subscriber in NPS and could not complete payment due to some technical failure. Now I am getting this error

"Registration against this Acknowledgement Id is pending for confirmation from payment Gateway" whenever I am logging to complete pending registration

I have no idea how to solve this. Please help...
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B
Bharatsingh Bhandari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to create login into NSDL site

Hello All,

When I'm trying to create my login id in NSDL site : https://www.cra-nsdl.com/CRA/ResetIPINURNGen.do?ID=null&getName=Change Password

Its giving error PRAN not found in Database

My PRAN Number[protected]

Regards
Bharatsingh Bhandari
[protected]...
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M
maheshmore9860
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NPS PRAN not found in Database error

Address:MUMBAI
Website:npscra.nsdl.co.in

I have opened NPS account on 2-JAN-2021 and also got PRAN number also got email from NSDL REGARDING PRAN number BUT when I am trying to log in NSDL for first time to it is saying PRAN NOT Found in database.

PRAN number[protected]...
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R
rrc7063
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRAN No not found in db

Website:cra-nsdl.com/CRA/ResetIPINURNGen.do?ID=null&getName=Change%20Password

Hi,

I created a new NPS account and got a PRAN. Also verified ESign.

But I am not able to login or set my ipin. Getting the error like "PRAN not found in Database.

Please help.

Email Id - [protected]@gmail.com...
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S
SunilJangid (user)
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payment not received & couldn't process with pan application further

I have applied for my new PAN Card on 28/12/2020 but after done with filling all kind information and payment proceeds, Authentication with AADHAR failed, even if my aadhar mobile no. is linked with aadhar (might be not visible in your database) and I am unable to process the application again even after generating different token id.
I did total 3 transactions through Google Pay out of which I go refunded with only 2 transactions....
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R
rampmr
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to access NPS Account (PRAN number not found in database)

Hi,

I registered and created an NPS account through eNPS website. I have also payed the initial deposit and received PRAN number on mobile. However I am unable to login and create an IPIN. It says that the PRAN number not found in database.

When I submit the application number and take printout of registration form, it show the correct PRAN number.

Please help.

Regards...
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P
Prajjawal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl online pan card service

I used online forum to make Pan card i.e. NSDL
but during Adhar card verification i putted a wrong otp.
Money was deducted from my bank account.
There was a message stating that money will be refunded back within in 7-10 working days....
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K
kmpk123
from Hyderabad, Telangana
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pran not found in database - i-pin generation

I created the NPS account and I received an email mentioning the registration process is complete. However, when I tried to create the I-PIN to login to the website, it is throwing an error "PRAN not found in Database".

Not sure what exactly is the procedure here....
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M
ManjuN.Cutiepie
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to login to my NPS account, Error shown "PRAN details not found in database"

I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran.

Unable to reach helpline numbers as getting automatic message 'PRAN is not valid'. Unable to raise grievance in the system as there...
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S
Subhajit_Dutta2021
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NPS --pRAN is not found

Hi.
I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran number....
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V
Vaibhav Bhalke
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRAN not found in Database so not able to login

Hi.

I have created the nps account of tier - 1 and 2 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

PRAN[protected]

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran.

Also, not receiving OTP by E-mail while trying to verify registration.br...
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S
shubhanshuy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to login to NPS - PRAN not found in database

Hi Sir/Mam,

I am not able to login to my nos account and getting error as - PRAN not found in database.

Please help in getting this resolved as soon as possible. My PRAN no is[protected].

Thanks in advance....
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R
rashmi limaye
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NPS Account "User is inactive"

Hi, my pran number is "[protected]"
I am making regular montly regular contribution via my employer.
Still i have started getting an error" User is inactive" when i try to login/reset the password....
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