Claimed

NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Apr 24, 2024
Complaints 5291
Resolved
3575
Unresolved
1716
Quick Links
Statistics
Share
Contacts

File a complaint to NSDL e-Governance Infrastructure

Having problems with NSDL e-Governance Infrastructure?

File a complaint and get it resolved by NSDL e-Governance Infrastructure customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
NSDL e-Governance Infrastructure
Customer Service Contacts

NSDL e-Governance Infrastructure Phone Numbers

Toll free
1800 222 080
861
504
Phone
+91 22 2499 4200
456
316
+91 22 2499 4200
456
316
+91 20 2721 8080
223
196

View more phone numbers

Fax
+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

View more phone numbers

NSDL e-Governance Infrastructure Websites

NSDL e-Governance Infrastructure Head Office Address

Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 62

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I apply new pan card on nsdl website on 05/10/2020 10:47 pm with nsdl token number [protected], i pay amount Rs:106:90 by my paytm wallet, the aadhar authentication is failed due to otp not getting, please refund my amount....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have opened my NPS account 2 weeks back and have even received my NPS kit, however when i try to reset my IPIN from mobile app for first time login, I get a message of "PRAN not found in database". Request your support.

My PRAN number[protected]

Name - Sunny Vijay Helwande

Email [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Praveen Bilagi
Report
Copy

nsdl failure pan card fee not refunded

I use nsdl website to create a new pan card of my sister. Temporary token is [protected]. I use e-kyc option for her aadhar verification.
I have paid an amount of rs.106.90 using my debit card. My balance was deducted from the bank on 14/09/2020 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i was checking the status
"your e-kyc...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Portal
Report
Copy

Education loan didn't get

Address:Village jissori post mundali district meerut

Pliz, tell me what are the issues. Why i am unable to get loan. I have submitted my application and documentation....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Portal
Report
Copy

I didn't get educated loan

Address:Village jissori post mundali district meerut

Sir, pliz i didn't get loan. I applied 16 august and i have submitted all the documents to the bank manager...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hussain18181
Report
Copy

i apply new pan card on nsdl website,

I apply new pan card on nsdl website, payment done and aadhaar authentication otp was not getting, transaction i'd : [protected]. On 05/10/2020 11:18pm rs:107...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
From past month i have been trying to fill the online form for pan card but they are not sending the otp after the authentication. I have paid the fee for three times and after some time the site closes saying it is expired. They mentioned that they will refund the amount within a week but it has been a month and i haven't received the amount....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
অৰিজিত বিশ্বাস
Report
Copy

My items has returned

Address:Vill- Dhipuji Pathar , Ps- Pragjyotishpur,

Sir, My some items (Pan Card) dispatched to Narrengi S.o (Assam) but Narrengi S.o didn't deliver my items mentioned address in application form..

My delivery address was Chandrapur S.o (781150) kamrup metro Assam..

Please re-send the following items
Check the photos.....
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manishkumarmalviya
Report
Copy

Refund issue

O didn't get refund money of failed PAN card transaction from net banking [protected] by central bank of India...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gunasundari Chinnasamy
Report
Copy

PRAN number not valid

Sir,
I entered my PRAN number for print e-PRAN card .But I dint get response as pran number not in database.

PRAN Number:[protected]
Mobil Number:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Respected Sir,
The PAN card was allotted to me on 10/08/2020.
Acknowledgement No.- [protected].
Then it was dispatched on 31/08/2020 by Trackon Couriers Pvt. Limited.
Tracking Id/ AWB No.[protected].
When I tracked it on Trackon Couriers Website (trackoncourier.com). It is showing that PAN is delivered on 17/09/2020, while I have not received it yet.
Please help me regarding this issue.br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swati456
Report
Copy

Unauthorized transactions

Address:Sathupally

Today i mad a payment of 14974 through phone pay a person cal me this number and insisted me to nsdl payment banks and asked to send about my pan card and adharcard and by felt it is a suspecisous transaction. Kindly reverse my amount please i have a that account number also[protected]
And phone number also [protected]
Pls get back my money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Divyani Jain
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Error in issuing pan card

I have applied on 13 august from then only I am contacting nsdl customer care for resolving my error. I have wrote mails to them manier times and provided all the details which they asked for. But no one from their team is solving my issue. MY last request id at nsdl is 1587525 nad last month's request id was 1495413. Now Its been more than one month I am just waiting for their replies. Now I just want to cancel my application and want my...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Himanshu1303
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card delivered at another address

Status of pan card is delivered on 22-june-2020 but I hadn't received it....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ramrasal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for my nps i-pin resetting

My nps a/c no.[protected], i can't reset my i-pin. The system shows your account is locked. So please resolve this issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kiranbhalekar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl e-governance infrastructure pan card update not processing

I had raised pan card update request online on 9th sep 2020. Ack# : n - [protected]. I called to customer care but no one is answering the call. Still the online application status shows as "your request for 'new pan card and/or change/correction in pan data' has been marked for audit by itd and sent back to nsdl for examination'"...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mayurp28
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

your request could not be processed. pan card issue money deducted

I tried to fill the pan application through the nsdl website and selected the e-kyc aadhaar verification process.
The payment got deducted and it took me to the aadhaar verification process.

But the otp page is not coming, even otp is already received on mobile.

Please refund my money, which was already paid.

Token no :[protected]

Email: [protected]@gmail.com

Name...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
imsac201
Report
Copy

pan card money refund

Address:Pune
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Today i. E. On 15th september, 2020 i made a payment of 106.90 to nsdl for pan application via google pay. As it is showing on my google pay screen, payment was successfully done but in the nsdl application it showed transaction not successful but the amount of 106.90 has been deducted from my bank account. The upi transaction id is[protected].

I had to pay again the charge via my debit card because of this. I want a refund...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paru gurung
Report
Copy

Children pension claim

Address:happy valley Shillong 11, Meghalaya

Applied for children pension on 4th november 2019. Physically attended at pension cell shillong 11. But no response of forms and format received yet....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paru gurung
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Children pension claim

Address:Shillong11 Happy valley Meghalaya

Applied for children pension on 4th november 2019. Physically attended the pension cell assam rifle, no response of necessary forms and other formats received yet....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy