NSDL e-Governance Infrastructure Complaints & Reviews

Hi,

I raised a query #1778825 and still now it has not been answered. Not sure if NSDL is working or not. Request NSDL to answer my query ASAP.

Hi.
I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran.

Pran[protected]
Name- Rohit Singh

Dear Sir,
I have applied for a new PAN Card in the name of DILIP GURIA which was dispatched . I couldn’t receive the PAN Card as POST MAN he did not inform me and he returned back.

Therefore, I requesting your resend my PAN Card to my address and I mentioned our details below.

palace re send my pan card my correct address
NAME : DILIP GURIA
VILL-GURUDASPUR
P.O-GURUDASPUR
P.S-DHOLAHAT
PIN-743349
DISTRICT-SOUTH 24 PARGANAS
STATE-WEST BENGAL

Applicant Name: DILIP GURIA
Acknowledgement Number: [protected]
Date of Returned:16-Mar-2020
Mobile NO: [protected]
Mail id :[protected]@gmail.com

I recently applied for new pan card online on 23 nov, 2020 but it shows error as follows

Your e-KYC /e-Sign based request has failed hence you cannot proceed the application with e-KYC /e-Sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.

i want to get refund in my bank account as soon as possible.

My token. No. is [protected] which is dated :[protected]:48:06.717 as follows.

Hi Team,

I have registered for NPS and received PRAN number.

However, while I try to logging into the account. I am getting error "PRAN not found in Database".

Can you please assist on the issue

Name- Gnanakumar
PRAN number[protected]

Many Thanks,
Gnana

Please change or add my e-mail address with my PRAN id...

PRSN ID[protected]
email : klifelong.[protected]@gmail.com

Dear Sir,
I have applied for a new PAN Card in the name of KRISHNA MONDAL which was dispatched . I couldn’t receive the PAN Card as POST MAN he did not inform me and he returned back.

Therefore, I requesting your resend my PAN Card to my address and I mentioned our details below.

palace re send my pan card my correct address
NAME : KRISHNA MONDAL
VILL-DAKSHIN DURGAPUR
P.O-SREE DURGAPUR
P.S-DHOLAHAT
PIN-743349
DISTRICT-SOUTH 24 PARGANAS
STATE-WEST BENGAL

Applicant Name: KRISHNA MONDAL
Acknowledgement Number: [protected]
Date of Returned:4th November 2017
Mobile NO: [protected]
Mail id :[protected]@gmail.com

Hi customer support,

I registered for NPS today (2-Dec-2020) and got my PRAN number but when I try to login for the first time to set my password, it gives me an error "PRAN not found in database". Kindly help.

I have created the NPS account of tier - 1 &2 today(29/11/2020) and pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database. There is no response from customer care

Could you please help resolve this ASAP. I am not able to access, or even check the contribution made for this PRAN. Pleas find the below details:

Name: Yuvaraj K
PRAN No:[protected]
Ph.No: +91-[protected]

I have created pran[protected] today(29/11/2020) and i have received the pran id card. while setting ipin or trying to login to my account but it always says pran not found in database. Pls do the needful. Thanks.

I logged to NSDL website for reprint of my PAN card as the photograph on my PAN card has faded.

It took me whole day fill the information online. For two hours I kept trying but it kept on saying " Please fill in correct captcha" when every time I was filling the correct one.

The customer care support told me to use Internet Explorer. I did the same and got Temporary token no.

Then the documents were not uploading. I again called customer care. The person was not able to open on his side also using my temporary token no.

Then by God's grace, the documents uploaded after 1 hour or so.
Next it got stuck at payment. The payment gateway page is not opening since yesterday. It is coming blank.

I complained again today and was assured that they would raise complaint and get it rectified by 6 pm.

I just tried it at 8.30 pm and it is same. Wrong captcha message is still there in chrome browser. Payment is not happening in Internet Explorer.

This is the condition of Digital India. Now I will have to pay Rs. 300/- to an agent and get it done.

Tell me who is responsible foe flourishing of agents and corruption. Work of Rs.106 will get done in Rs. 300/- ?

Who is responsible foe wastage of my time and effort, electricity and data wastage?

I have tried to re apply for Pan Rs106.00 deducted due to payment gateway amount was not reflected by NSDL. Again I have logged and process payment. this time payment reflected and I am able to complete application process.

My token No[protected]
Failed Bank transaction number: T2011201337290687732144

Phone pe collec Id: PTM202011201274990576742020112

I had created a NPS account and after completion of payment i got PRAN and Transaction details but didn't get any welcome kit in email.

and while trying to set ipin got error as PRAN not found in database.

Please help me here to resolve this query.

mailId : [protected]@gmail.com

After I completed the payment and reached the final stage to submit otp I didn't get a single otp msg niether in my messenger nor my email till now and it was around 3 am when I submitted the form which cuts out the possibility of traffic in internet. Please explain to me this undedicated and half-hearted sevices of the income tax department, or else refund me my money. I have to go and get it manually submitted.

I submitted online request for Reprint/correction of my PAN card on 24th November 2020.

After submitting the online request i got the below information to my mail :
Acknowledgement Number
[protected]

Name
SWAPNA RANI KATKURI

Father's Name
NARASIMHA REDDY KATKURI

Dateof Birth/Incorporation
07/08/1982

Payment details*
Online Payment

But when i am checking for the status in NSDL under 'Track your PAN/TAN Application Status', i am getting the message that 'Sorry, No record found'.
https://tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

I am not understanding that if the request submitted successfully or not and when i can get ny PAN card.

Could you please help?

Thanks
Swapna

We have made online pan application on 22/11/2020. They have already deducted the amount for this. But we r not receiving and OTP in our phone number or in our emai
Token no. [protected]
Applicant name: Balakrishna acharya
Email : [protected]@gmail.com

Dear sir/madam,

MY REF NUMBER :[protected]
MY PAN CARD post still not receive
oct 25th received chennai branch .

now near at one month still not get
I NEED PAN CARD FOR MY INCOME TAX PURPOSE . PLEASE TAKE ACTION QUICKLY

THANKS

Sir while k was doing payment an error occurred and payment could not be completed. Now again whem I am completing mu regjstration form it is not oppening. Error is showing that- payment confirmation is pending from payment gateway. Please try after aome time.
Please help me sir as I need it immidiately sir.

While tracking PAN card it shows as "Your application is under process at NSDL - TIN Facilitation Center. You may contact TIN FC[protected]/28433343 where the application was submitted by you.

I have attached the receipt and my acknowledgment no. [protected]

Please assist ASAP.

Acknowledgment number [protected] trackon consigment number[protected] has not reached us. I also write a consumer complaint, and many attempts i made to take the pan card, but failed.