NSDL e-Governance Infrastructure Complaints & Reviews

Hi customer support,

I registered for NPS today (2-Dec-2020) and got my PRAN number but when I try to login for the first time to set my password, it gives me an error "PRAN not found in database". Kindly help.

I have created the NPS account of tier - 1 &2 today(29/11/2020) and pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database. There is no response from customer care

Could you please help resolve this ASAP. I am not able to access, or even check the contribution made for this PRAN. Pleas find the below details:

Name: Yuvaraj K
PRAN No:[protected]
Ph.No: +91-[protected]

I have created pran[protected] today(29/11/2020) and i have received the pran id card. while setting ipin or trying to login to my account but it always says pran not found in database. Pls do the needful. Thanks.

I logged to NSDL website for reprint of my PAN card as the photograph on my PAN card has faded.

It took me whole day fill the information online. For two hours I kept trying but it kept on saying " Please fill in correct captcha" when every time I was filling the correct one.

The customer care support told me to use Internet Explorer. I did the same and got Temporary token no.

Then the documents were not uploading. I again called customer care. The person was not able to open on his side also using my temporary token no.

Then by God's grace, the documents uploaded after 1 hour or so.
Next it got stuck at payment. The payment gateway page is not opening since yesterday. It is coming blank.

I complained again today and was assured that they would raise complaint and get it rectified by 6 pm.

I just tried it at 8.30 pm and it is same. Wrong captcha message is still there in chrome browser. Payment is not happening in Internet Explorer.

This is the condition of Digital India. Now I will have to pay Rs. 300/- to an agent and get it done.

Tell me who is responsible foe flourishing of agents and corruption. Work of Rs.106 will get done in Rs. 300/- ?

Who is responsible foe wastage of my time and effort, electricity and data wastage?

I have tried to re apply for Pan Rs106.00 deducted due to payment gateway amount was not reflected by NSDL. Again I have logged and process payment. this time payment reflected and I am able to complete application process.

My token No[protected]
Failed Bank transaction number: T2011201337290687732144

Phone pe collec Id: PTM202011201274990576742020112

I had created a NPS account and after completion of payment i got PRAN and Transaction details but didn't get any welcome kit in email.

and while trying to set ipin got error as PRAN not found in database.

Please help me here to resolve this query.

mailId : [protected]@gmail.com

After I completed the payment and reached the final stage to submit otp I didn't get a single otp msg niether in my messenger nor my email till now and it was around 3 am when I submitted the form which cuts out the possibility of traffic in internet. Please explain to me this undedicated and half-hearted sevices of the income tax department, or else refund me my money. I have to go and get it manually submitted.

I submitted online request for Reprint/correction of my PAN card on 24th November 2020.

After submitting the online request i got the below information to my mail :
Acknowledgement Number
[protected]

Name
SWAPNA RANI KATKURI

Father's Name
NARASIMHA REDDY KATKURI

Dateof Birth/Incorporation
07/08/1982

Payment details*
Online Payment

But when i am checking for the status in NSDL under 'Track your PAN/TAN Application Status', i am getting the message that 'Sorry, No record found'.
https://tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

I am not understanding that if the request submitted successfully or not and when i can get ny PAN card.

Could you please help?

Thanks
Swapna

We have made online pan application on 22/11/2020. They have already deducted the amount for this. But we r not receiving and OTP in our phone number or in our emai
Token no. [protected]
Applicant name: Balakrishna acharya
Email : [protected]@gmail.com

Dear sir/madam,

MY REF NUMBER :[protected]
MY PAN CARD post still not receive
oct 25th received chennai branch .

now near at one month still not get
I NEED PAN CARD FOR MY INCOME TAX PURPOSE . PLEASE TAKE ACTION QUICKLY

THANKS

Sir while k was doing payment an error occurred and payment could not be completed. Now again whem I am completing mu regjstration form it is not oppening. Error is showing that- payment confirmation is pending from payment gateway. Please try after aome time.
Please help me sir as I need it immidiately sir.

While tracking PAN card it shows as "Your application is under process at NSDL - TIN Facilitation Center. You may contact TIN FC[protected]/28433343 where the application was submitted by you.

I have attached the receipt and my acknowledgment no. [protected]

Please assist ASAP.

Acknowledgment number [protected] trackon consigment number[protected] has not reached us. I also write a consumer complaint, and many attempts i made to take the pan card, but failed.

I lost my Pancard on Oct 16, 2020 and i applied for the reprint the same day throuigh an Akshaya Centre. i has been over a month and i still havent recieved any correspondence regarding the same. i tried to check the application status through UTITSL but it shows no record found.
Please help.

Sir/Madam, I got my PRAN activated on 17/7/2020 and my PRAN number is[protected]. I have been making contribution online regularly. But now whenever I try to login to check my status and account it says that my PRAN number is not in the database. I even tried using the POP SP details to log in into my account but it says invalid. Kindly help. My email is [protected]@gmail.com.

My self akshay .I have made 2 epaymnt through billdesk of rs 500 nd 1000 toward Nps contribution to pran no (protected) through syndicate bank, ranala branch, dist Nagpur...recept no[protected]
Tran ref no VUR[protected] (500rs)
2 .recept no[protected]
Tran ref no VUR[protected] (1000rs)... But still the amount is not credited to my Nps account ..kindly let me know the status of payment.

My pan number is AELPK1476K . Same pan number alloted to another person which belong to dhaba village tehsil Sangria Name of person is prem kumar same as my name, I came to know about this while applying atm card in oriental bank .could you please advice us on the same . my mail id is [protected]@gmail.com.

Phone number : [protected]

Hi.
I have created the nps account of tier - 1 type, pran is also generated. But while setting ipin, i am getting error as pran not found in database.

Could you please help me with this.

Dear Sir/Madam,

My Acknowledgment Number is [protected]. I have applied for PAN card but when I check it's status it shows the following message.

---
Your application is under process at TIN Facilitation Center (TIN FC) where you have made the application. While processing your application, following discrepancy(ies) has/have been noticed. Kindly contact the TIN FC[protected]/46/47/48/49 for details:

Photograph not provided/not proper
---

This has been the case for many months and I have failed to reach the appropriate contact phone number(s) or email regarding solving this grievance. Could you kindly direct me to rectifying this situation please?

Thank you in advance.

Yours sincerely,
Akshat Jangam
akshat.[protected]@gmail.com

I have not received interest of Rs. 610.50 on sovereign gold bond. I have received communication from [protected]@nsdl.com on 11.08.2020 about interest payment already done by NSDL. I have not received the amount till date and I have been following up with the said mail id and also over phone, NSDl people are not bothered to reply. Please look into it and credit the amount.
Beneficiary name :Manjunatha Prabhu KR
Bank ref no N[protected]...