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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Apr 24, 2024
Complaints 5291
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3575
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NSDL e-Governance Infrastructure Phone Numbers

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1800 222 080
861
504
Phone
+91 22 2499 4200
456
316
+91 22 2499 4200
456
316
+91 20 2721 8080
223
196

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Fax
+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

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NSDL e-Governance Infrastructure Head Office Address

Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 60

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P
pawprabhu17
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Urgent!! Pran not found in database

I have successfully received pran welcome kit on mail but when I try to update new password for iPin it shows pran not found in database. Please help me as it is urgent....
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C
Chandan Kolambe
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan Verification shows "No Record Found"

I applied for a PAN card on 9th Nov 2020:
https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Acknowledgment Number: [protected]
Name: CHARULATA MADAN KOLAMBE
Date of Birth: 02/05/1971

PAN Status Track (https://tin.tin.nsdl.com/pantan/StatusTrack.html) shows PAN has been allotted by Income Tax Department & e-PAN card has been sent at e-mail ID mentioned in your PAN application.br...
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R
Roshith Ronald Rajan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Correction of mobile number and non recipiet of pran kit.

Address:Roshith Ronald Rajan,Thapovanam,Pallickal N.M-P.O.,Kayamkulam,Alapuzha(Dt.),Kerala.Pin -690503.

My mobile number is wrongly recorded. My correct number is [protected]. Also not received pran kit, so not able to log.My pran no.[protected]....
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S
Sumit Sarma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My PRAN not found in database. Help needed

I have successfully registered for NPS account and the PRAN is also generated. But when I tried to reset my password it is saying that PRAN is not found in database....
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I
Inara Bhimani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan Card E-kyc and e-sign failed

Address:45, REHMAT APARTMENT NR GANDHI SMURTI SOC MAKTAMPURA AHMEDABADD

I applied for the pan card approximately today paid fees through my credit card but the e-kyc failed due to which it displyed the following message:
"Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days."

so Please i want refund my money...
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N
nachiketh v
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAN card applied but not received

My name is Nachikethas Vinay.
I had applied for pan card and received this message when i tracked it "Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application".
I had previously applied for pan card through a fraudulent website namely 'applypanindia.in' a year ago because it showed up in the first search result on google when searched for pan card...
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P
Prasad Rodda
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRAN not found in the database 1

Address:bangalore

My pran is not found in the database...
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R
Rakesh.6670
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

In process of submitting my pan application error was occurred while I'm creating a payment and balance was deducted from my account

Sir pan card application ki payment karte time error aa gaya aur account se paisa cut gaya aur form bhi fee unpaid rah gaya . Ab usi form me fir se payment karne ko bol raha h aur mere account se uski fee pahle hi cut chuka h.pls refund it.
Date of payment cut-06/11/2020
Trnx. details- NSDLPAN/[protected]...
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L
Lasyapriya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Father name wrongly printed

My father name is wrongly printed in my pan card. How it could be possible when acknowledgement is so clear. I have been contacting customer care through mail and call but till issue was not rectified. How blindly one could do this lethargic mistake and why you are suffering us for your mistakes? Need an immediate solution
PAN NUMBER:CEZPP3442R
ACKNOWLEDGEMENT NUMBER:[protected]...
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S
Satya Sathish
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EYour e-KYC /e-Sign based request has failed

Your e-KYC /e-Sign based request has failed hence you cannot proceed the application with e-KYC /e-Sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days...So There should be another chance to recorrect my mistake and refund should be immediate after cancelation...i did not get my refund till now after 7days......
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J
Jaydeep Pathak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but otp authentication failed.

I make payment before otp but due to some mismatch in aadhar my application failed twice kindly initiate my refund of failed application....
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S
sunithapoojary
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRAN not found in database need to withdraw the NPS amount

Hi.
I tried to login into NSDL to check and withdraw my NPS using PRAN no:[protected]. But when i tried to login or reset password it says " PRAN not in database. Please help me out.
Name: SUNITHA GOVINDA POOJARY
PRAN no:[protected]
Email ID: [protected]@GMAIL.COM...
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సత్యమేవ జయతే
from Hyderabad, Telangana
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Pancard failure

I have done the payment two times. And its showing the same.
Our eSign/e-KYC based request has failed hence you cannot proceed the application with eSign/e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.
My token numbers are
[protected] and [protected]
name: URELLA SUJATHA
GMAIL: [protected]@GMAIL.COMbr...
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S
Subhransu Kumar Bebarta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incomplete registration as error in Payment gateway

I could not complete my NPS registration as I frequently get this message "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime".

My acknowledgement number is 11254152 and the Acknowledgement Date is 02-Nov-2020....
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I didn't receive any OTP and failed to submit the application two times. So please refund the money....
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Website:enps.nsdl.com/eNPS/NationalPensionSystem.html

I have completed the process of registration in NPS through eNPS online and received PRAN number[protected] via email, as per the instruction on email when I tried to reset iPin it says pan number not present in database. Please look into these....
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B
Bijan@123
from Kolkata, West Bengal
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I requesting your resend my PAN Card

Dear Sir,
I have applied for a new PAN Card in the name of KRISHNA MONDAL which was dispatched . I couldn’t receive the PAN Card as POST MAN he did not inform me and he returned back.

Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

Applicant Name: KRISHNA MONDAL
VILL-DAKSHIN DURGAPUR, P.O-SREE DURGAPUR
P.S-DHOLAHAT
PIN-743349br...
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Website:npscra.nsdl.co.in/index.php

I registered into APY/NSDL but now when i try to login with PRAN the site says this is not found in database.I would like to get informed and resolved on this problem....
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R
Ranjith Varatharajan
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TrackOn couriers refused to deliver PAN card

Address:TrackOn Couriers

The TrackOn courier refused to come to my home address to deliver my PAN card. He asked me to come to a place which is of more than 5kms from my home. He refused to deliver my PAN card. He also asked bribe saying as service charge.

Acknowledgement Number: N[protected]
TrackOn consignment Number:[protected]...
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M
mahendrabagaria
from Kolkata, West Bengal
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Error in finding the pran in the database

Hi.
I have created the NPS account of the Tier - 1 type. And pran is also generated. But while setting IPIN or while Login, I am getting an error as pran not found in database

Could you please help me with this as I'm not able to access or even check the contribution made for this pran....
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