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Updated: Jan 16, 2026
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T
TECHNICAL CHENAL FACE OF DASP
Jul 1, 2020
Resolved
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Address: नही
Website: Nsdlpen

मेने मेरे भाई का nsdl से पेन कार्ड के लिए आवेदन किया था, pyement भी कर दिया था मेने अपने डेबिट कार्ड से ऑनलाइन रूपये किये थे, लेकिन आधार के साथ मोबाइल नम्बर नही जुड़े होने के कारण otp नही मिला और मेरे खाते से 106.90 पैसे काट लिए गए थे । लेकिन उसमें फिर बता रहा था कि आपका पैसा आपके अकाउंट में भेज दिया जायेगा 7 दिनों के भीतर लेकिन अभी तक पैसा वापस नही आया है
जल्द से जल्द पैसा वापस लौटने की कृपा करें।
टोकन नम्बर-pan application - token. No. [protected] dated :[protected]:46:30.50
Aug 7, 2021
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Jul 01, 2020
Updated by TECHNICAL CHENAL FACE OF DASP Muje jaldi se jaldi refund sahia plz help
Verified Support
Jul 08, 2020
NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, reach us on [protected]@nsdl.co.in
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    2
    219sanju
    Jun 30, 2020
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    I have applied for pan in nsdl online. Completed all the procedurea and the payment is also deducted from one upi id but got no confirmation so again paid through another upi id. It deducted from both but still not got any otp for authentication of aadhar. What to do next for confirmation and completion of pan online and refund of payment in any one account?
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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      V
      Vishal Virani
      from Noida, Uttar Pradesh
      Jun 30, 2020
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      Hello

      My wife's pan application submitted i guess 2 month back and i already received epan. I wanted to know that qhen will i receive phisical pan as bank ia asking original pan to open my wife account.. Can u please do something needful. It will be very much appreciated.

      Acknowledgment no for application - [protected]

      Thank you in advanced
      Regards
      Vishal
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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        A
        Amyyrajput1
        Jun 28, 2020
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        Sir/madam,

        I have applied for correction and reprint pan card on 28june 2020, through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]) of the process i have received message like below.

        "thank you for using online facility for pan application.

        If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

        But when i checked my application status today, it was shown "sorry, no record found."

        Please check my application

        Thanking you
        Aman singh
        Plz help i urgently need pan card
        Jun 29, 2020
        Complaint marked as Resolved 
        Nextday it automatically get resolved thnks, 💕
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Jul 03, 2020
        NSDL e-Governance Infrastructure Customer Care's response         We have resumed our office with considerably reduced employee strength owing to the current COVID-19 situation and Govt. advisories. We will ensure processing of application in due course. We thank you for your cooperation and understanding in this situation.
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          A
          Amyyrajput
          Jun 28, 2020
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          Sir/madam,

          I have applied for new pan card on 28 june 2020 through e-sign/e-kyc mode. I have got my acknowledgement number[[protected]]on completion of the process i have received message like below.

          "thank you for using online facility for pan application.

          If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

          But when i checked my application status today, it was shown "sorry, no record found."

          Please check my application

          Thanking you.
          Aman singh
          Aug 6, 2021
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Jul 03, 2020
          NSDL e-Governance Infrastructure Customer Care's response           We have resumed our office with considerably reduced employee strength owing to the current COVID-19 situation and Govt. advisories. We will ensure processing of application in due course. We thank you for your cooperation and understanding in this situation.
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          We have resumed our office with considerably reduced employee strength owing to the current COVID-19 situation and Govt. advisories. We will ensure processing of application in due course. We thank you for your cooperation and understanding in this situation.
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            A
            ashishdixitmca
            from Bengaluru, Karnataka
            Jun 28, 2020
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            Hello team,

            This is regards to pan card number : awbpd8286c

            I have applied for a reprint of my pan card and paid online fees for that. I did not receive my pancard on my registered address.

            Name: ashish kumar dixit
            Acknowledgement number : [protected]
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Jul 02, 2020
            Updated by ashishdixitmca             Hi Team, I did not get any response, Please take a look.
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              V
              vijay.peter1
              Jun 27, 2020
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              Hi this vijay r created an tier 1 nps account today 27/06/2020 and also paid rs 500, when i tried to generate ipin after entering required details of pran, dob, password its showing as pran not found in database.

              My pran is[protected].

              My mail id associated with the nps towards my pran is vijay. [protected]@gmail.com

              It would be a great help if you please sort this problem so that i could able to login and see my details.

              Thanks
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                V
                VISHWANATH TAWARE
                from Hāora, West Bengal
                Jun 27, 2020
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                Address: NSDL e-Governance Infrastructure Limited 1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013

                Yesterday i opened a nps account but i am not able to login iit says pran not found in database and i did not receive email fir ipin
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                  K
                  Krisshamk
                  from Hyderabad, Telangana
                  Jun 26, 2020
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                  I tried registering for zerodha and I have completed all the procedures.But finally while completing the esign in nsdl, I clicked on generate OTP. But iam not getting OTP for more than 15-20 minutes which makes the OTP Please help me in this.
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                    N
                    Narsinghcool
                    from Bengaluru, Karnataka
                    Jun 24, 2020
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                    Address: Sy no 80, laxmi narayana temple road, munnekolala, Marathahalli

                    Nsdl has done typing mistake in the pan card and not resolving the matter
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                      N
                      nainaanand89
                      Jun 23, 2020
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                      pran created but unable to login to online account

                      Website: enps.nsdl.com

                      Hi all, i have created an npa account using sbi option. My contribution was deducted from my account but i did not receive any acknowledgement or receipt number. However, my pran was generated. But i am still facing issue in logging in to online nps accont to check my balance and other details. When i try to reset my ipin for the first time, it says unauthorized user. How can this be resolved? I have no way of knowing where my money is. Furthermore,...
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                      S
                      Sejal Bhatia
                      Jun 22, 2020
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                      Sir/madam,

                      I have applied for new pan card on 22nd june 2020 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]).

                      But when i checked my application status, it shows "sorry, no record found."

                      Please check my application

                      Thanking you
                      Sejal bhatia
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                        N
                        Nishad Deshpande
                        Jun 22, 2020
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                        Website: tin.tin.nsdl.com/pan/index.html

                        An error has occurred while applying through nsdl portal
                        This error is showing while applying for the pan-card online e-sign process it appeared while clicking on proceed while sending full data please give further instructions
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                          H
                          Harshal Gabhane
                          from Hāora, West Bengal
                          Jun 22, 2020
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                          I have tried to change my pan details online but it is not working and constantly displaying message "try after sometime".
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                            H
                            HEMANT HARWANI
                            from Powai, Maharashtra
                            Jun 21, 2020
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                            Website: tin.tin.nsdl.com/pantan/StatusTrack.html

                            I have applied for pan reprint, and paid fees of rs. 50, got acknowledgement no. [protected], but when i track the status, its showing no records found.
                            Applied for pan reprint on 3rd june 2020.

                            As of now 21st june, pan card not received and status is no records found.
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                              S
                              Shubhank Varshney
                              Jun 17, 2020
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                              Acknowledgement no. [protected]
                              Pan no. Bxzpv1085k
                              Sir when i track the status for pan by filling acknowledgement number it is showing no record found
                              Abd also when i fill pan number in verify your pan it is showing no record for the pan.
                              Please solve this thankyou.
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                                S
                                Shaikh brothers
                                Jun 14, 2020
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                                Address: PAN/TDS Call Centre of Tax Information Network (TIN) managed by NSDL e-Gov. 4th Floor, Mantri Sterling,Plot No. 341, Survey No. 997 /8, Model Colony, Near Deep Bungalow Chowk, Pune - 411 016.
                                Website: tin.tin.nsdl.com

                                I have applied for new pan card on 14th june 2020 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                                "thank you for using online facility for pan application.

                                If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                                But when i checked my application status today, it was shown "sorry, no record found."

                                Please check my application
                                Thank you
                                Sk. Nizam
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 24, 2020
                                NSDL e-Governance Infrastructure Customer Care's response                                 This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly. For any further clarification you may write to us at [protected]@nsdl.co.in.
                                Verified Support
                                Jun 24, 2020
                                NSDL e-Governance Infrastructure Customer Care's response                                 To help resolve your query/concern, reach us on [protected]@nsdl.co.in
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                                  S
                                  Shloak Taneja
                                  Jun 13, 2020
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                                  I applied for my pan card online throught nsdl online server a few days ago and within minutes of applying and paying the amount for e-pan card i got my acknowledgement number. (Since it is not possible go to my home and get the hard copy during this time). When i tried to check my progress through the nsdl server is was saying no record found. I was about to complain about it but the next day my e-pan arrived at my email. But whenever i try to use it at any online service like kotak 811 or even try to link it to my addhar (Which it is already linked because i used my addhar to provide the information while applying) it says invalid pan number. Please help. It is not possible to go to a nearby rbi office and get this sorted out.
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                                    rohsri
                                    Jun 13, 2020
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                                    I requested for issuing my pan card on 7th jan 2020 but it's june 2020 and still i did not get my pan card. On checking about the issue online i came to know that my father name is not provided by the shop from were i requested for the pan card. So i visited the shop several times to update it but no response i get, and the shopkeeper is telling that he has made the change but due to some problem it is not updating. So kindly check it out. Thankyou
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                                      Gaurish Chauhan
                                      Jun 12, 2020
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                                      I've the pdf but the status shows no record
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