NSDL e-Governance Infrastructure Complaints & Reviews

I tried to fill the pan application through the nsdl website and selected the e-sign aadhar verification process.
The payment got deducted and it took me to the aadhar verification process. I entered correct otp twice and it kept saying 'your request cannot be processed, please try after sometime.'

Temporary token no. - [protected]
E-mail - [protected]@gmail.com
Dob - 27/08/2001

Sir/madam,

I have applied for new pan card on 6th november 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Anupama tiwari

I was applying for Pan Card and I choose the first option "i.e. Fill Through E-Kyc'' I filled my Application Perfectly and Paid Money After That I Authenticated My Aadhaar Through OTP But At Last When E-Sign Through VID/AADHAAR Ask Me To Authenticate I Tried to do and Filled The OTP Many Times but Evertime it says
"YOUR REQUEST CANNOT BE PROCESSED. PLEASE TRY AFTER SOMETIME"
Please Kindly Look into it

Token No. [protected]
E-Mail:- SHAHNOOR.[protected]@GMAIL.COM
D.O.B.:- 25/03/2002

I tried to fill the pan application through the nsdl website and selected the e-kyc and e-sign verification process which is first option.
The payment got deducted and it took me to the aadhar verification process. I entered correct otp multiple times and it kept saying 'your request cannot be processed, please try after sometime'. It has been 2 days. I am not able to proceed further.

My token no is: [protected]

My token no is : [protected]

I tried to fill the pan application through the nsdl website and selected the e-sign verification process.

My payment got deducted and it took me to the aadhar verification process.
I entered correct otp multiple times and it kept saying 'your request cannot be processed, please try after sometime'. It has been 4 days. I am not able to proceed further.

Sir/madam,

I have applied for new pan card on 24th march 2020 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Hritvik jha

Sir/madam

I have applied for new pan card on 24th march 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Bhukya ashok nayak

Sir/madam,

I have applied for new pan card through e-sign/e-kyc mode. I have got my acknowledgement number.

But when i checked my application status, it was shown "sorry, no record found." but i also got my e pan still it is showing same message.

Please check my application and see in this issue.
Waiting for reply

Thanking you
Rudra pratap singh

Sir, i had made a payment through paytm on nsdl website for corrections in pan card of amount rs 106.90. The amount was successfully deducted from my paytm, but the payment got failed showing, "your previous payment has failed, the amount will be refunded back, please make a new payment." please help me in getting my refund back from nsdl website. The website url is https://www.onlineservices.nsdl.com/

I have applied for pan details correction and opted for e-sign facility. After the payment, i started e-sign verification using the aadhar number. I have successfully provided otp multiple times, which were verified correctly. However, i continue to receive the notification that "your request cannot be processed. Please try after some time".

My pan application - token. No. [protected].

Kindly help me as soon as possible.

Thanks

Pan application - token. No. [protected] dated :[protected]:21:09.52

I have tried to correct my pan record in nsdl online services, after paying the amount, esign has been timeout automatically and i did not get any acknowledgment or instructions after the session time out. How can i get my charges that i have paid for correction? This is not a good service where time out is happening after paying the charges. Now i cannot continue, its asking me to start new form again and pay again. What kind of online service it's? Seems simply looting people money by the name of online services.

I tried to fill the pan application through the nsdl website and selected the e-sign verification process which is second option.

The payment got deducted and it took me to the aadhar verification process. I entered correct otp multiple times and it kept saying 'your request cannot be processed, please try after sometime'. It has been 2 days. I am not able to proceed further. Pfa error message.

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Tax servicesnsdl e-governance infrastructuree-sign/ekyc applied pan application status shows no record found
[resolved] nsdl — e-sign/ekyc applied pan application status shows no record found

18 reviews
India
Sktrocking
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Sir/madam,

I have applied for new pan card on 6th november 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Your Request cannot be Processed.Please try after some time
I tried to fill the pan application through the nsdl website and selected the e-sign verification process which is second option. From drop down i selected.
The payment got deducted and it took me to the aadhar verification process. I entered correct otp multiple times and it kept saying 'your request cannot be processed, please try after sometime'. It has been 3 days. I am not able to proceed further.

Dear sir,
I have applied for a new pan card in the name of selvam kamaraj dob[protected], which dispatched our address in 28 february 2020. I couldn’t receive the pan card. My residence address is correct. But my mobile number wrongly mentioned by me. So, that courier returned. My correct mobile number is[protected].

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: selvam kamaraj
Acknowledgement number: [protected]
Date of application: 20.02.2020
Mobile no: [protected]

Hiii
I was trying to change my communication address, mobile and E-mail so I applied PAN change application through NSDL. all the necessary steps are done documents are successfully submitted through e-sign with NSDL which is second option from drop down menu. My payment also got deducted but during AADHAR Authentication it ask for OTP as soon as I enter OTP and hit submit option it says "Your Request cannot be processed. Please try after sometime" every time. Please help me.

Dear sir/madam,

I had applied for a new pan card in the name of aashifa urf sania khan which was despatched to my address on 19-oct-2019 by trackon couriers pvt ltd vide awb no.[protected]. And i couldn’t receive the pan card as i wasn't available at that time.

After a few days, i tried contacting the delivery person but he said that he had returned it to the sender's address.

Therefore, i humbly request you to resend my pan card to the same address. I'll be grateful to you.
For my query, i'm mentioning some important details that are as follows:

Pan: izupk7980l
Applicant name: aashifa urf sania khan
Acknowledgement number: [protected]
Date of application: 13 oct 2019
Mobile no.: [protected]

I have been provided with the acknowledgment number for new pan card application online through e-sign mode today. But wanted to check the status but shows no record found message when providing the acknowledgment number. The number is [protected].
Also i tried twice before this and was given two different token numbers which finally failed to be complete after the payments. So i am expecting the refund for those two failed applications also. Temporary token numbers are 1.[protected] and 2.[protected]. Please refund for the same. Also solve my above query of acknowledgement number no record found issue.
Thanks.

I tried to fill the pan application through the nsdl website and selected the e-sign/e-kyc aadhar verification process. I wanted to update my name and few other details in my pan card.
I made the payment and it took me to the aadhar verification process. I entered correct otp many times and it kept saying 'your request cannot be processed, please try after sometime.'
I have tried it after few days as well but it still gives the same error

My token no is: [protected]
Email: [protected]@gmail.com

Customer care was also of not great help.
Please do resolve my problem.

Pan card update online application - request cannot be processed when going with ekyci tried to fill the pan application through the nsdl website and selected the e-sign/e-kyc aadhar verification process. I wanted to update my name and few other details in my pan card.
I made the payment and it took me to the aadhar verification process. I entered correct otp many times and it kept saying 'your request cannot be processed, please try after sometime.'
I have tried it after few days as well but it still gives the same error

My token no is: [[protected]]
Email: [deepak563raaz]@gmail.com

Customer care was also of not great help.
Please do resolve my problem.

I applied for duplicate pan card online through nsdl e-governance infrastructure. After deducting money and after all the process is completed including e-sign and aadhar verification is successful the nsdl site says "your request cannot be processed, please try after some time"

I have repeated the e-sign and aadhar verification a number of time successfully, but the same problem.

Details are given below:
Pan application token no. [protected]
Date of the incident 12/03/2020