NSDL e-Governance Infrastructure Complaints & Reviews

I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Now its been over a month but neither the refund has come nor e-kyc has completed.
Please refund my money. Details are given below:
Token no.[protected]
Dob: 01/01/1978
Name: suman anil sutar
Email: [protected]@gmail.com

Sir/madam,

I have applied for correction pan card on 05/03/2020 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Acknowledgement. No. [protected]

Thanking you

Pan application token number [protected] on dated 15/02/2020 fees rs. Paid 106.90. Pan application made in the name of devika stvankumar
Shah. But some technical or data not provided in form so application reject. But till the time i have not received said refund amount. Please do the necessary at early. I hope favourable reply me. If any further information and document / proof required let me know early.

Sir/madam,

I have applied for new pan card on 4th march 2020 through e-sign/e-kyc mode. I have got my acknowledgement number [protected]. On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Saksham singh

E-kyc for my mother (Senior citizen) failed after payment with below message.

Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.

Will i get refund? How do i know the exact reason of failure? Why is an important website like this is always showing failure messages? Any steps taken for this? I lost similar money last year too.

Token number [protected]
Transaction reference number 20200302111212800110168216616769317
Date & time of transaction[protected]:02:58.0
Payment amount 106.90
Bank reference number[protected]

Your e-sign/e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode or e-sign mode. Kindly note that you will get refund of this pan application in next seven working days.

Hello,

Details:

Pan application - token. No. [protected] dated :[protected]:13:17.467

It's too worst... You all are cheaters...
Getting money... But failed didn't refund... This is the case of so, many...

Why are you not verify before that... It's eligible for online... Or not... Only after paying money... You said... Your application is not possible to process online... Please try offline in the centres...

What is this...

3 of my friends lost money... And didn't get their refund for even after 1 year... 6 months...

This is the biggest cheating and scam... Of nsdl...

This amount may be small but you take from crores of people and didn't refund... Scam is also in crores...

In my case also same thing happens... For looting people money... You can do some other job...

I think as putting my money to the beggar plate... Poor beggar...

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name : p. Hemavathi
Pran :[protected]
Mobile no. [protected]
Email id: [protected]@yahoo.com

Thanking you

Respect sir
I, m jangpal singh this is second time with me post man not deliver my pan pan card on given addresh.
I m requesting to you sir please send me my pan card on give addresh.
Sir i dont understand what can i do in case of redispatched pan card. Sir i dont no aapko meri karni hogi.
This is acknowldgement number:[protected]
I hope sir you helped me

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Parsha shiva
Hyderbad
Telangana
Pran :[protected]

I have applied for pan card acknowledgement no. N-[protected] on 08 feb, 2020, current status shows your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/46/47/48/49 where the application was submitted by you
Can i know what is the current status or how do we check it online exact status, thanks.

Contact no.[protected]
Raja bai

Hi.
I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran.

https://cra-nsdl.com/CRA/ResetIPINURNGen.do?ID=null&getName=Change%20Password...

Respected sir,
I have applied for e-pan on nsdl through e-kyc aadhar on 21/02/20 around 2.30 am, and i received message that you have been allotted pan number and can be downloaded through the provided mail in pan application. But i didnt received any mail where i can download my pan.
So i use nsdl pan downloading link and downloaded my epan but verifying pan through e-filing it says no record found for such pan.
My pan number is cchpj1670a i have my epan pdf file with me plzz check what is the problem and help me out.
My mobile and email are properly linked with pan as i have been able to download my pan though nsdl pan download link.

I used nsdl website to create a new pan card of myself. My temporary token is [protected]. I used e-kyc option for aadhar verification. I paid an amount of rs.106.90 using paytm twice. My first transaction failed and the site told to repay so i payed another rs106.90 which takes the total to rs213.8. My balance was deducted from my paytm account on 25/02/2020 but aadhar verification was not completed due to not receiving any otp on my registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days. This problem arises due to their otp verification failure. I need all my money or create a new pan card. They have to close their webiste if they can't fix the bugs. This is the true failure of digital india. Do something for a change.

I use nsdl website to create a new pan card of my neighbor. Temporary token is [protected]. I payment to nsdl through my debit card, but payment failed, so my pan card not create, but 107.00 amount deducted my bank account on 27/01/2020. Then i make another payment and this payment failed. 2 times payment faild on 31/01/2020 and total 107+107=214 amount deducted my bank.22 day passes yet but i have no received any of my refund this 2 payment. I request my money refund quickly.

Dear sir

I am chandan kumar from kesariya bihar.
Sir i applied for my education loan by vidyalakshmi portal (Nsdl) on dated 10-dec-19. After two month i have not get any response from the bank so i decided to visit personality to other bank and i got confirmation for my loan and they advice me to apply again by vidyalakshmi poral but due to my privious application i can not apply again unless the privious application...

Sir/madam,

I have applied for reprint of pan card on 18th Feb 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Imamhussain Naikwade

We have applied for a pan for trust in feburary 2019. Some objection was marked which we provided clarification. Since then we are chasing up and each and every time nsdl people on call just say we have sent application to language expert please wait for 5-10 day. While waiting for 5-10 days 1 year has been lapsed but pan is not printed by them. Please resolve the issue at the earliest.
Coupon number is [protected]

Hi,

I registered in the nps account and got the pran no[protected] by email and sms, but i am not able to login to set my ipin and to contribute towards my investment. Please help.

I am getting the error "pran not found in database" always.

Below are my details to contact.

Name: rajesh vasudeo patil
Email: rajeshpatil.[protected]@rediffmail.com
Phone: [protected]

I have used e-sign while submitting my application ack no n-[protected]
If i am trying to track application website shows error as "sorry, no record found."
Can you please sen my pan on updated address with name correction?

I have received receipt of payment and acknowledgement in mail.

Dear sir/madam,

We thank you for using online pan application service of nsdl e-governance infrastructure limited. Details of your application are as under:

Acknowledgement number

[protected]

Name

Saurabh gorecha

Father's name

Kamlesh kumarji gorecha

Dateof birth/incorporation

06/09/1985

Payment details*

Online payment

*demand draft shall be drawn in the name of "nsdl-pan" and should be payable at mumbai

The password for opening the pdf file is date of birth/incorporation in ddmmyyyy format.

If application made using e-sign mode - then there is no need to forward physical documents.

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: sumanth n
Pran:[protected]
Mobile no. [protected]
Email id: [protected]@gmail.com