NSDL e-Governance Infrastructure Complaints & Reviews

Dear sir,
I have applied for a new pan card in the of poonam rawat. Which dispatch in our address in month of june, i couldn't receive the pan card as our home was closed when the local post man reached our home.
Therefore, i requesting to resend my pan card to same address.

Applicant name - poonam rawat
Pan card - egppr9812e
Mobile no. [protected]

Dear sir/madam

I applied to reprint of my existing pan card through official nsdl website, filled and submit all details thats necessary and also paid rs. 106.90 online from my debit card and last i selected ekyc option and also authenticate and proceed.

Then it's showing continue with ekyc and whenever i filled aadhar generated otp for ekyc then it's always showing a error "your request cannot be processed. Please try again later".

Already tried more than ten times, can you please tell me how many time more i need to try for that.

Kindly refund my money that i paid for that or let's do by your own or make it available for me to complete the ekyc without any error.

I'm also sending some details that i got to login are as following :-

Temporary token number :- [protected]

And also sending you the payment receipt and error with attached files, please find the attachment.

Please find the issue and do needful.

Thanks & regards

Mandeep kumar

Sir/madam,

I have applied for new pan card on 1st july 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Rishabh ratan

On 25 june2019 i had submitted application form in bangalore koramangala branch of sharekhan company. On 29 june 2019 i came to know from sharekhan company that my application to convert tc100scheme to bsda scheme is rejected by nsdl. Hence i requestyou to help me to convert tc100scheme to bsda scheme in my demat accountof sharekhan limited bangalorekoramangalabranch.

From
Sosamma varughese,
Satya gera house,
Kota, baran road, behind icic bank, anta, baran,
Rajasthan
Phone: [protected]

To

Income tax pan service unit
Managed by e-governmence infrastructure limited
5th floor, manthri sterling, plot no. 341, survey no. 997/8
Model colony, near deep bungalow chowk, pune - 411016.

Sir,
Sub: request for cancellation of ist of 2 application for correction of pan card no. Audps2959m and expedite issue of corrected pan.
My application for correction in my pan card (No. Audps2959m and) has neen kept pending in the it department and causing me unfold difficulties.
I have been told that i have made 2nd application for pan card correction, but i was not aware that i made two application. Initial application was made from rajasthan. I got a response to that, saying that there were correction in the application. When i received this intimation i was in kerala. So i sent the required correction from kerala. Now i am told that this correction i sent is being treated as a second application and this is holding up the issuing of my pan card.
Kindly cancel the application from rajastan (Acknowledgement no. [protected]) and issue my pan on the basis of the corrected application from kerala (Aknowledge no. [protected])
I would be grateful if you would look into the matter and rectify the situation and issue my pan at the earliest. I am 79 years old. My pension is withheld by the bank by this correction in the pan
Thanking you

Your faithfully,

Sosamma varughese

I've applied for pan online using nsdl website, my token number is [protected].
I've filled up the application form but after successfully completing e-kyc i'm getting the following exception exception in generating esign user pdf inside esign controller for token no [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl.

I used nsdl website to create a new pan card. Temporary token is [protected]. I use e-kyc option for my aadhar verification. I have paid an amount of rs.106.90 using my debit card. My balance was deducted from the bank on 25/06/2019 (Successful transaction) but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate a new token and proceed with physical mode. Kindly note that you will get a refund of the pan application in next seven working days." i haven't got the refund within one week. This problem arises due to their otp verification failure. When i will be getting my refund back?

Dear sir,
I am gournitai singh 23 ar 2300617, retired at[protected], at present my pension is rs 14317, and till date iam only received rs 20000 on the name of arer, where as other pension person received much higher (Ie 150000 to 2k)
Please do the need full, i think some thing wrong on my pension account.

Regard
Gournitai singh

I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected]

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl.

I didn't get refund of my pan application fee after one month of fail application.

I make pan application on 25/05/2019 but it not processed as mismatch of name/gender/dob with aadhaar.

Temporaary token no. Of application is [protected].

Transaction of application is made with paytm and wallat txn id: [protected] amount is rs.106.90.

So please resolved this and make refund of my application fee.

I applied through nsdl to update my pan details using e-kyc option, i successfully done the payment through paytm with order id: 101004165038729062019185481561811748039
I used internet explorer 11 for e-kyc process.

My temporary token is: [protected]

Name: rahul narendra gupta

Please help me this issue.

Thanks.

Sir,
I am virupaxi d narawade my pran card no.[protected]. I forgot my password then i entered five times wrong password, so my account has been locked. So please send me new password and unlock my account or reply me how can i unlock my account. My e-mail id - [protected]@gmail.com.

Thanking you,

Yours faithfully,
Virupaxi d narawade
Pran card no.[protected]
E-mail id - [protected]@gmail.com.
Mob no : [protected]

I applied for pan card in august 2018. But it is returned undelivered. Kindly re-dispatch it. It has been so many months now. The status shows it was dispatched on 26th august 2018. But i never got it.
Nobody picks up the call and mails have not been reverted to. My pan card acknowledgement no is : n - [protected]. Kindly resend it as soon as possible. It is urgent for me now as i have to open a bank account which is highly needed.

Hoping to see some positive action.
Thanks.

I use "nsdl" website to create a new pan card... I use e-kyc option for adhar verification... I have paid an amount of rs106.90 using my bhim upi... The application process is failed but i didn't get any refund amount... I have applied two times but i will be failed.. I have lose my money two times i. E rs106.90+rs106.90=rs212.180
"please refund my amount soon..."

Hello team,
I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl.

Thanks
Duraga prasad

Pan card re-dispatch request

Dear sir,
I have applied for a new pan card in the name of bharti rani which dispatched our address but i couldn’t receive the pan card as our home was closed.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: bharti rani
Acknowledgement number: [protected]
Mobile no: [protected]

I have applied for pan card online token no.[protected] the amount has been deducted two times.
First time i have paid through net banking and they have not shared receipt and the page has has again gone to payment page and second time i have made payment through bhim upi after payment the work has also not done.
Now i am trying to contact them but i am unable to reach them.

I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. [protected]
Please help to resolve this issue immediately. As i have already made the payment to nsdl.

Sir/madam,

I have applied for pan card on 27th june 2019 through e-sign/e-kyc mode. I have got my acknowledgement number.

But when i checked my application status today using the acknowledgement number, it was shown "sorry, no record found."

Please check my application and resolve this issue as soon as possible sir/madam.

Thanking you
Pappu sri badri raj sandeep

I had applied online via ekyc/esign mode for a pan card on 16.05.2019. I had received the 15 digit acknowledgement number for the same on my email. I have not received my pan till now i. E 27.09.2019. When i check the status of my application, it says
"we have not yet received the supporting documents with respect to your pan application. Kindly submit the requisite documents to nsdl to enable us to process your pan application at...