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NSDL e-Governance Infrastructure Complaints & Reviews

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Last updated Apr 24, 2024
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NSDL e-Governance Infrastructure Phone Numbers

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1800 222 080
861
504
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+91 22 2499 4200
456
316
+91 22 2499 4200
456
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+91 20 2721 8080
223
196

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+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

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Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 94

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Y
yuvaN yuva samy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund pan processing fee money

Address:639110

I use NSDL website to create a new pan card of my neighbor. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.107.50 using my Google pay account. MY balance was deducted from the bank on 07/05/2019 but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based...
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R
Rosh1509
from Hosur, Tamil Nadu
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did not receive pran number and pran card

Address:Sarjapu road, Kodathi gate, Bangalore, Karnataka, 560035

Sir,
I applied for nps account under all citizen model almost a year back, i received only ipin/tpin number after a month. I also received sms saying my pran has been processed, but did not get pran number and pran card still.

Request you to look in to the issue here, and let me know functure course of action.

Account detail is,
Name: roshni gopal
Dob 15/09/1991...
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S
sathish kumar 007
from Nagercoil, Tamil Nadu
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failure of the e-kyc ( new pan card)

Address:Flat NO: D3/F3 JOEL VILLA (alternate Ph Number: 9445753220 ), Mappedu ,camp road, puthur, East Tambaram, Chennai, Tamil Nadu, 600126

Now I applied for the pan card, and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :

" Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days. '''


so again i applyed...
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A
Aviral Tayal
from Noida, Uttar Pradesh
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my pan card is not delivered at my home.

Address:Shamli, Uttar Pradesh, 247776

Dear Sir,
I have applied for a new PAN Card in the name of Aviral Tayal which is not dispatched at our address yet.The Local postman resend this to NSDL saying that the address is improper. He often do these kind of things, .
Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

Applicant Name: Aviral Tayal
Acknowledgement Number: [[protected]]
Date...
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Nishkam Varshney
from Noida, Uttar Pradesh
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not able to track my application status

Sir/Madam,
I have applied to update my pan card from minor to major on 20 Jun, 2019.I have completed all the procedure and submit the required fees. I have also received an email as follows:-

"we thank you for using online pan application service of Nsdl E-GOVERNANCE infrastructure limited. If application made using e-sign mode-then there is no need to forward physical documents."
My acknowledgement no is [protected].br...
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U
uday pratap 2545
from Faizabad, Uttar Pradesh
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pan card redispatch

Address:Balrampur, Uttar Pradesh, 271201

Dear Sir,
I have applied for a new PAN Card in the name o[censored]DAY PRATAP which dispatched our address in JUNE 2019. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, I requesting your resend my PAN Card to same...
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P
pratsagr91
from Noida, Uttar Pradesh
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unable to complete my nps pending registration

Address:Mumbai City, Maharashtra, 400013

My Acknowledgement Number is 11892009 and the Acknowledgement Date is 18/06/2019. When I am trying to complete my pending NPS registration, I am getting error message saying "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime." I am getting this message since last 18 hours.

There are customer care detaisl where I can reach out to get this issue resolved....
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S
Satya20785
from Mumbai, Maharashtra
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applied pan online, got ack number but not showing on records

I have applied PAN Card for my Wife online on 19-June-2019, and i got confirmation and Acknowledgment Number [[protected]] from the application form.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i go and check the status, it is showing "Records not Found".br...
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Pawel Borkar
from Pune, Maharashtra
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not received discrepancy letter in application status and email

I got a text message regarding that NSDL has found some discrepancy in my ITD data with acknowledge number [protected] and ask me to resolve it by download Letter form from https://tin.tin.nsdl.com/pantan/StatusTrack.html
But when I went to the above URL no form is available for download and I didn't get any email regarding the letter too.
Please resolve the issue as soon as possible and make the letter available for download...
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R
Rakesh G R
from Bengaluru, Karnataka
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pan amount not refund

Address:hosamane gate, Mandya, Karnataka, 571432
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I was applied for pan application on 20th may 2019 on nsdl. I completed 90% of application form and they asking to pay 150 rs and i paid that. But the application is not completed due e-kyc failure. Later they displayed message like you will get refund your paid amount in 7 days. but still i did't get my refund amount. so please help me to refund the amount from nsdl....
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D
Dilip Kumar Janarthanan
from Pune, Maharashtra
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pan card application status - no record found : e-sign/e-kyc

Address:641017

I have submitted my application on 18th June 2019, for PAN card change request with new photo and other details. However, when i check the status of my application its shows no record found.
My Application tracking no. N-[protected] dated :[protected]:35:30.805
I have generated the pdf, which mentioned not to send my application by post as it was e-sign/e-kyc.
And i have paid the amount required for processing...
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Address:New Delhi, Delhi, 110086

Sir/madam,

I have applied for new pan card on 18/06/2019 through e-sign/e-kyc mode. I have got my acknowledgement number [protected]. On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
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U
uday55
from Hyderabad, Telangana
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pan card application status record not found

Sir/madam,

I have applied for new pan card on 18th june 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
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F
fi 6
from Chennai, Tamil Nadu
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refund for pan application

Address:600059

I applied for a new pan through NSDL and got through almost all steps. I paid the fee using my debit card and money was debited from my account. But then my application was rejected due to a mismatch in demographic data. I have not received the refund yet. The application was made on 07/06/2019 and the transaction occured the same day. Please help me get the refund....
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R
Rockuy
from Mumbai, Maharashtra
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old pan number issued to my fresh pan card

My pancard issue at 12/10/2017 when i required to home loan, but it show credit card loan(in cibil) against on this pan card since 2003 how it is possible if i got my pan card in 2017, as back i did not have any pancard/aadhar card and before 2017 i did not have any loan.please help me my contact no.[protected] and mail id is sonu.[protected]@gmail.com...
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A
Ami78272727
from New Delhi, Delhi
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pan card not received your address please re dispatched

Address:708 NEAR BY. PANCHAYTI CHOPAL PALWALI , KHERI KALAN ,FARIDABAD HARYANA,, Faridabad, Haryana, 121001
Website:[email protected]

I have applied for a new pan card in the name of "THE CAN-TE3N" which dispatched our address in 06/06/2019. I couldnot received the Pan card as our address . Later after couple of days we contact the post man regarding the post .he told that he kept with him for four days and returned to the sender address.

therfore, I Requesting your resend my PAN CARD to same address and I Mentioned Our Details Below

Applicant...
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M
msenthilnayagam
from Dindigul, Tamil Nadu
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pan application failed, money not refunded yet

Address:627416

A few days ago, when I tried to connect PAN number with my Aadhar, then only It came to my knowledge which was error on my PAN card. I made some corrections through the NSDL website to restore it. For this, I was charged 106 rupees, but my request is not accepted due to technical difficulties. I tried second times and have been charged rupees 106.90 again, sum of 213.80 rupees got deducted from my Paytm account. Furthermore, some info message...
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S
sharma123sushil12
from Delhi, Delhi
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same pan number issued to different person.

Address:181121

I just got my CIBIL report yesterday and got to know that my CIBIL score is affected due to some loans which are issued to some other person with same name however, father name and D.O.B is different.
I need immediate help to close remove duplicacy or fraud happening over my PAN no.
Name- Sushil kumar sharma
Mob- [protected]
[protected]@yahoo.co.in
Do call for further details....
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K
krishnaloan172
from Delhi, Delhi
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pan no.aqgpk0115n wrongly allotted to two persons

Address:H.NO.2012,Village-Siwan,Tehsil-Kaithal, Kaithal, Haryana, 136033

Dear ITD Team
I would like to inform you that PAN no.AQGPK0115N allotted to me and one other person whose name and father name is same but his address in different from my one.I am facing problem because of this wrong PAN data.A letter of confession TIN/OPS/NW/2019-20/1054 was about wrong PAN entry was issued in my name and address but it was not received by me and it was delivered at the address to Sh. Rajesh Kumar S/o Om Parkash...
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M
mi2aryan
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

multiple transaction for fresh pan card application

Address:Vadodara, Gujarat, 390016

I've applied online for fresh pan card application, My 1st transaction failed due to Aadhar card authentication failed. I tried the 2nd transaction again failed for the same reason. On 3rd transaction I got success.
For each transaction, from my account deducted Rs.106.90.
For the same next day, I received a refund for the 1st transaction.
after a two week, I received my PAN Card. but still, the 2nd transaction needs...
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