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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Dec 13, 2025
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NSDL e-Governance Infrastructure reviews & complaints page 213

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S
Shubham504
from Gonda, Uttar Pradesh
Apr 10, 2017
Resolved
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Address: Ajmer, Rajasthan, 305901

Dear sir
My name is Shubham Soni and On 31jan2017 I have applied for PAN card and my acknowledgement no.is N-[protected]. So far I have not received any PAN When I checked the status of my PAN it is being show that ITD database shows that you may have been issued PAN in your name. Never before have I applied for PAN. When I call Call Centre for its complaint so network is telling busy all the time.
May 27, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Shubham,

This has reference to the query/complaint raised by you.

We would like to inform you that your grievance has been resolved and the status of the same has been sent to the email ID as furnished in PAN application Form

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
I have not received my refund yet, i applied for a pan card on[protected] and txn- IU[protected], at the time of application it was showing that you will get your refund within seven working days but i have not received my amount yet, please refund my amount as soon as possible.
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    GauravPrasad
    from Hyderabad, Telangana
    Apr 10, 2017
    Resolved
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    Address: 411016
    Website: tin.tin.nsdl.com

    Hi,

    I'm really sorry to say that i am really disappointed with the services of nsdl as i haven't received pan card of my mother for close to 2 months now.

    On 6-feb-2016, i have applied online for new pan card for my mother asha devi and sent the filled application form with aadhar card (As id, address and birth date proof) to nsdl through dtdc courier on 16-feb-2017.

    Details : asha devi, acknowledgement no : [protected]
    Docs sent to nsdl through dtdc courier : filled application form copy, aadhar card copy

    Dtdc courier tracking showed that courier was received by ajit at nsdl.

    When i check the status of pan card online 1.5 months back, it showed 'we have received the documents with reference to your pan application. Your application is under process with nsdl' and still showing the same status for past 1.5 months.

    Till now, my mother has not yet received the pan card and it's showing under process for close to 2 months.

    This is really disappointing and i request to please send pan card of my mother asap.

    Thanks,
    Gaurav prasad
    [protected]
    May 27, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Apr 14, 2017
    Updated by GauravPrasad
    Hi,

    I would like to update that the day I made complaint, I got call from NSDL and I was told that the reason for holding of the Card is that payment was not received by NSDL even though I have the payment receipt with me.They mentioned that as soon as I make payment they will start processing of dispatching of Card.

    They again took payment from me over that call only asking my Card details (I verified that they are the right people) and promised that I'll receive my Card within 10 days.It's close to 5 days now and the online status of PAN card is still the same ''we have received the documents with reference to your pan application. Your application is under process with nsdl'

    I am loosing trust with NSDL as they should have taken some action and online status should have changed to 'Card Dispatched'

    Please take immediate action and help me get PAN Card of my mother which is pending for close to 2 months

    Thanks,
    Gaurav
    [protected]
    Verified Support
    Apr 26, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    Dear Gaurav,

    This has reference to the query/complaint raised by you.

    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

    For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
    Sir,
    I have applied pan card date-23/12/2016 acknowledge no [protected]
    Name- Shivani, Father Name- Suresh Kumar, DOB-08.05.1995 but i have not received my pan card
    so please i kindly request to send my pan card on mention address.
    Thank you.
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      Lovijassal5960
      from Amritsar, Punjab
      Apr 12, 2017
      Resolved
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      Address: Sangrur, Punjab, 148001
      Website: nsdk

      I had apply my pan card on 16/02/2017 . But till now i will not get my pan card . When I go to bank they always ask e for pan card and said that if you will not give the pan card to us i will close your bank account . So what is will do so solve my problem and give my pan card as fast as possible
      Acknowledgement No :- [protected]
      Name :- Sukhwinder Singh
      Father's Name :- Mohinder Singh
      D.O.B :- 01/01/1980
      Mobile No. [protected]
      May 27, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Apr 12, 2017
      Updated by Lovijassal5960
      I had apply for pan card on 18/02/2017 but till now i dont get my pan card . i always contact aykar samparak kendra . they dont help me and give nsdl and i tries very time they always busy on other calls . when i go to bank they always ask for pan card then what i should do. so help me to give my pan card to me as fast as possible
      Acknowledgement No. [protected]
      Name :- Bimla Devi
      father name :- Lilu Ram
      D.O.B :- 01/01/1949
      Mobile No. [protected]
      Verified Support
      Apr 26, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Dear Sukhwinder,

      This has reference to the query/complaint raised by you.

      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

      For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
      I paid through debit card and now because of documents problem they refused me stating that in7 day refund will be done still now I didn't get it
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        S
        Swarnapatra
        from Panipat, Haryana
        Apr 10, 2017
        Resolved
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        Resolved

        Address: Panipat, Haryana, 132103

        Dear sir,
        My pan card returned undelivered because at that time period iam out of station ;so please kindly arrange to resend same and if it is possible to mention my phone no on below, it help me, my pan no. And acknowledgement no given below.

        Name — swarna chandra patra
        Pan card no — avvpp0684p.
        Ref no —[protected].
        Mob — [protected]

        Please check & return back to given above address.

        Thanks & regards.
        Swarna patra
        Apr 23, 2017
        Complaint marked as Resolved 
        Dear Sir, Please return Courier my pan card given below Address Detail. Address---Abhiasmi International Pvt Ltd. Plot no-268, sec-29, part--2, Near Krishna Lawn, Panipat-132103. Name--Swarna Chandra Patra Pan Card No--AVVPP0684P. Ref No---2017012722616. Mob---9996023089 Please check & Return back to given above address.
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Apr 26, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        Dear Swarna,

        Your PAN card has been delivered on 09-Apr-2008 by First Flight Couriers Pvt. Ltd courier vide airway bill no. ZB8009941, at the address for communication* indicated by you in the application.
        sir my name is rajireddy.i
        have applied pancard on
        [protected]
        aknowledgement no is
        [protected].from
        last 20 days it is showing
        that Your application is
        under process with
        NSDL.pls process my
        application quickly.
        thanking you sir
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          A
          anirudh prasad tiwari
          Apr 10, 2017
          Resolved
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          Resolved

          Address: 273209
          Website: tin.tin.nsdl.com

          I have applied for reissue of my pan on[protected]. Still shows under process. The details of application given below:

          Acknowledgement number - [protected]

          Name-anirudh prasada tiwari

          Father's name - kedar nath tiwari

          Date of birth/incorporation - 15/01/1968

          Payment details*
          Online payment

          O you are requsted please take steps so can will get my pan card as soon as possible.
          +1 photos
          May 27, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Apr 26, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          Dear Anirudh,

          This has reference to the query/complaint raised by you.

          The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

          For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
          Pan Card Status

          I have applied for correction in pan card on 2nd March but in UTIIITSL PAN CARD status It is showing as Will Dispatch Shorty From 2 weeks . Pan card is very urgent so please help me by processing it .

          Delaying in pan card - Comment #2699543 - Image #0
          Pan Card Status

          I have applied for correction in pan card on 27 nd March but in UTIIITSL PAN CARD status It is showing under process at NSDL.
          Pan card is very urgent so please help me by processing it .

          Delaying in pan card - Comment #2701436 - Image #0
          akhilesh srivastava1's reply, Apr 24, 2017
          Pan card is very urgent so please help me by processing it .
          Pan card is very urgent so please help me by processing it .
          Dear sir/madam

          I applied PAN for correction in father name. Pan no-HLMPS6516R Acknowledgment Number. [protected] More than 1 months but still the application is under process with Income Tax Department.I tried to contact you through your helpline number that was also not connecting to you.
          Kindly requesting you to process the PAN application on urgent basis and send us as soon as possible.

          (SHABNAM SRIVASTAV)

          Delaying in pan card - Comment #2711758 - Image #0
          Dear sir/madam

          I applied PAN for correction in father name. Pan no-HLMPS6516R Acknowledgment Number. [protected] More than 1 months but still the application is under process with Income Tax Department.I tried to contact you through your helpline number that was also not connecting to you.
          Kindly requesting you to process the PAN application on urgent basis and send us as soon as possible.

          (SHABNAM SRIVASTAV)
          Kindly requesting you to process the PAN application on urgent basis and send us as soon as possible.

          (SHABNAM SRIVASTAV)
          Pan card is very urgent so please help me by processing it .
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            Shivam Chourasiya
            from Dhanbad, Jharkhand
            Apr 10, 2017
            Resolved
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            Address: 800001

            Sir/ Madam

            I am a student and I have applied for PAN card with Token no.-[protected] and I choosed e-kyc/e-sign through aadhar card. The fees in deducted from bank account but at last process, No OTP was generated for verification of My aadhard card through registered mobile no. and the screen display the exact message as :-

            "Your e-Sign/e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode or e-Sign mode. Kindly note that you will get refund of this PAN application in next seven working days."

            This problem happened to many person.I called at their complain no. but found it, out off reach.
            Is this really DIGITAL INDIA ?
            I want my whole money back, soon.
            Please look into the matter. I hopefully asked you favour to help me to get my money back so that I could apply for pan card through another medium, immediately.

            Regards,

            SHIVAM
            Apr 13, 2017
            Complaint marked as Resolved 
            I emailed to the company and told the problem through email -- [email protected] And they solved the issue with satisfaction.
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Sir, My pan card fee has been refunded recently by NSDL.

            Thank you very much!!!
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              H
              happy3344
              from Pathankot, Punjab
              Apr 10, 2017
              Resolved
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              Resolved

              Address: Pune, Maharashtra
              Website: www.tin-nsdl.com

              Acknowledgment Number : [protected]
              Name : HARDAVINDER SINGH
              Category : Individual
              Status :
              We have received the documents with reference to your PAN application. Your application is under process with NSDL BUT IAM APPLY O3/04/2017 WHAT IS MEAN plz help me i am quickly pan card alloted no and my adress will be dispached i am very thankful that
              May 27, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Apr 26, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              Dear Hardavinder,

              Dear Sir/ madam,

              This has reference to the query/complaint raised by you.

              The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

              For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                K
                Kishorkumar Ochhavlal Shah
                from Bengaluru, Karnataka
                Apr 10, 2017
                Resolved
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                Address: Vadodara, Gujarat, 390002
                Website: egov-nsdl.co.in

                Ref; Acknowledgement-[protected].

                Company has received my mother's PAN application on 03/03/2017. I check the status daily but it still shows under progress. Max. time for PAN card is one month. I have written 2 -3 reminder emails to the company but no response at all. Please help me to get my mother's PAN card as her investment is on hold due to nonavailability of PAN card.
                +1 photos
                May 27, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Apr 26, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                This has reference to the query/complaint raised by you.

                The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                  S
                  Shaunakaggarwal
                  from Mumbai, Maharashtra
                  Apr 9, 2017
                  Resolved
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                  Address: Mumbai City, Maharashtra, 400072
                  Website: NSDL PAN CARD

                  My name is shaunak Aggarwal.
                  I have not received my pan card though Ihave applied on 26 th jan 2017.
                  I AM IN NON RECEIPT OF PAN CARD ACKNOWLEGEMENT NUMBER :[protected]

                  A month back i had resubmitted all paper again as track said that adhar card details did not match.
                  I resubmitted a letter stating that shaunak Dinesh Aggarwal is same person as Shaunak Aggarwal .Dinesh is my father which is middle name in adhar card. Also i resubmitted my passport copy and adhar copy and the above letter but still the status is same.no progress. Sad how company is functioning. I have not received my last month salary due to the above problem.please do something asap and arrange to send my PAN CARD.

                  THOUGH WITH ALL DOCUMENTS GIVEN I SHOULD IDEALLY GET WITH MY LINK TO ADHAR CARD .BUT I REQUEST YOU TO DISPATCH MY PAN CARD ASAP WITH OR WITHOUT ADHAR LINKAGE.

                  WARM REGARDS
                  SHAUNAK AGGARWAL
                  MOB : [protected].
                  May 27, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 26, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Dear Shaunak,

                  This has reference to the query/complaint raised by you.

                  The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                  For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                  Please send me my new password as my pran no. is[protected] as I want to check my balance in my account. ..
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                    R
                    Rajender Motu
                    from Delhi, Delhi
                    Apr 8, 2017
                    Resolved
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                    Resolved

                    Address: 110076
                    Website: [email protected]

                    Please note i have applied the PAN card on 22th jan 2017 for M/s Forward First Services LLP but till date it is showing the status as under process.

                    Please do the needful and let me know the date by which i can expect to receive the pan card.

                    I have been trying to reach NSDL on the no. and the email mentioned on the website however i am unable to reach them by both the medium.

                    Acknowledgement no. is [protected]
                    May 27, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 26, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    This has reference to the query/complaint raised by you.

                    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                    For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                    I have applied before 2 months with NSDL and yet not received .My axknowledgement number is [protected].

                    Pan card not received before 3 month - Comment #2699037 - Image #0
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                      S
                      snandargi
                      from Pune, Maharashtra
                      Apr 8, 2017
                      Resolved
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                      Resolved

                      Address: 411011
                      Website: www.pancard.com

                      Dear Sir,

                      My niece applied for corrections in PAN Card No. AJMPN2186K for the following reason
                      through the website pancard.com

                      1. She got married on 14 Dec 2016 and her name after marriage is Dr.(Mrs) Snehal Kunal Kulkarni
                      2. New address after marriage is 103 Amaralin, Dr. Ambedkar Road, Opp. Shree Ganesh Temple, Bhayandar (W), Thane-401101.

                      The details regarding the application is given below for your ready action. Till today she has not received the pancard. I therefore request you to kindly look into the matter as it is very urgently required for other corrections to be made in Aadhar card, Passport, etc.

                      I hope you will do the needful at earliest. Kindly reply.

                      Best regards,

                      [protected] Forwarded message[protected]
                      From: ThePanCard
                      Date: Thu, Mar 23, 2017 at 4:30 PM
                      Subject: PAN Status Alert - ThePanCard.com
                      To: NANDA.[protected]@gmail.com

                      Thepancard.com

                      Dear Ms. KULKARNI,

                      This is with reference to your PAN Application made vide Customer Code: A1131225. In this context, we give below the following status update.

                      Your application for Changes or Correction in PAN details has been filed with the authorities on 23-Mar-2017
                      Your Coupon No.[protected]this is not your PAN number)
                      You must use the above Coupon No. for the following:
                      To track the PAN Status tentatively after 7-10 working days from today. However this may change subject to authorities' discretion and load. Please note that until any status is updated the tracker will show as "Record not found"
                      To interact with the authorities in case of any discrepancies like delay, rejection, correction, or other issues related to processing your PAN card.

                      You may use the status tracker in the link provided below :
                      http://www.trackpan.utiitsl.com/PANONLINE for tracking the status of your PAN card as mentioned in 3(a) above.

                      Disclaimer:

                      We declare hereby that the link provided above is only to facilitate tracking of the PAN application status.
                      It should not be construed that thepancard.com is any way associated or affiliated to the PAN issuing authority mentioned in the above link.

                      ***** This is a system generated e-mail. Please do not reply to this email ID. For any queries, contact customer support using Member Services section in our website. *****

                      Regards,
                      Team - ThePanCard
                      May 27, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 26, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      We would like to inform you that we are unable to trace your PAN details on the basis of given information or the PAN application does not belong to NSDLe-Gov.

                      If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

                      The other agency appointed by Income Tax Department for this purpose is UTI Infrastructure Technology and Services Ltd. having its office at Plot No. – 3, Sector 11, CBD Belapur, Navi Mumbai-400 614. Website: https://www.utiitsl.com/"
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                        A
                        Amrit07
                        from Mamit, Mizoram
                        Apr 8, 2017
                        Resolved
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                        Resolved

                        Address: Ranchi, Jharkhand

                        Dear sir/madam

                        Mere father ka pan card delivery date par jaroor kaam se bahar hone k karan receive nhi kar paya or curior return ho gya. Aap se nivedan hai hi ki usi address par dubara resend karne ki kripya kare.

                        Thankful to you

                        Waybill no.[protected]
                        Reference no.[protected]

                        Applicant name
                        Mahadev tirkey
                        Contact no.[protected]
                        May 27, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 26, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        Your PAN card has been dispatched on April 10, 2017 by Speed Post vide AWB no. EA[protected]IN.
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                          U
                          umeshgupat2373
                          from Nawanshahr, Punjab
                          Apr 8, 2017
                          Resolved
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                          Resolved

                          Address: Chandigarh, Punjab, 160102

                          I am applying online a new PAN card dt.24.02.2017 against token No. [protected] & PAN application Ack.No.N-[protected] dt.24.02.2017. Till date when we checked the status we shown one massage we have not yet received the supporting documents with respect to your PAN application. .
                          We sent our supporting document through Indian Post Speed courier docket No.EP[protected]IN dt :-01.03.2017. & parcel received dt.03.03.2017.But till date again same massage shown your supporting document not received.
                          As per your mail dt:17.03.2017 We have received the documents with reference to your PAN application. Your application is under process with NSDL
                          Till date same massage shown. Kindly update the status .
                          Jun 1, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 26, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          This has reference to the query/complaint raised by you.

                          The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                          For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in
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                            J
                            JEEGESH BHATT
                            from Mumbai, Maharashtra
                            Apr 7, 2017
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400068

                            Please note i have applied the PAN card on 2nd march 2017 for M/s Forward First Services LLP but till date it is showing the status as under process.

                            Please do the needful and let me know the date by which i can expect to receive the pan card.

                            I have been trying to reach NSDL on the no. and the email mentioned on the website however i am unable to reach them by both the medium.

                            Acknowledgement no. is [protected]

                            Name : M/s Forward First Services LLP
                            May 28, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Apr 07, 2017
                            ishant94636's response
                            please take an immediate action
                            Verified Support
                            Apr 26, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            This has reference to the query/complaint raised by you.

                            We would like to inform you that your grievance has been resolved and the status of the same has been sent to the email ID as furnished in PAN application Form

                            For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                            Dear sir mam
                            we did not get pan card after 3-4 months please send pan card at communication adress thanks.
                            pan under ack no-[protected]

                            PAN CARD Under Process since 1 Month - Comment #2699066 - Image #0
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                              C
                              chandni kushwaha
                              from Ahmedabad, Gujarat
                              Apr 7, 2017
                              Resolved
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                              Resolved

                              Address: 395010
                              Website: nsdl

                              This pan card return but this pan card not delivered on my address. we go on post office they say pan card not come here. if pan card not come there so why they return our pan card. item delivery attempted door locked-intimation served this stas is mention on my pan card stats
                              Thank you
                              Ea[protected]in amitabh bachchan kumar
                              Ea[protected]in puran verma
                              Mo [protected]
                              May 27, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 26, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              This has reference to the query/complaint raised by you. You are requested to write your query/complaint to email ID [protected]@nsdl.co.in, for speedy resolution of grievances mentioning your acknowledgement number or PAN / TAN . Alternatively, you can also send your query/complaint to NSDL e-Governance Infrastructure limited using the following options-

                              a. Visit the NSDL e-Gov website and write your query / complaint. The link is https://www.tin-nsdl.com/customerfeedback.php
                              b. Reach us at our - TIN Call centre on[protected].
                              c. Query / Complaint can also be sent vide letters, letter should be sent on following address.
                              NSDL e-Governance Infrastructure Ltd,
                              5th Floor, Mantri Sterling,
                              Plot No. 341, Survey No. 997 /8,
                              Model Colony, Near Deep Bungalow Chowk,
                              Pune - 411 016
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                                R
                                Raginee
                                from Guwahati, Assam
                                Apr 7, 2017
                                Resolved
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                                Address: Pune, Maharashtra
                                Website: TIN.NSDL.COM

                                This is with regard to Application No. [protected] dated 26.12.2016 which has not been accepted till date. We submitted documents twice duly attested by two different gazetted officers, namely Sri Sanjoy Gupta, Superintendent of Central Excise, Guwahati for the first time and by Sri Deben Deka, Income Tax Officer, Guwahati on the second time. Annexure A for both the officers, with clear seal and signature of the officer was also duly enclosed with the documents submitted. because the reason stated was that the seal/ stamp of the gazetted officer is not clear enough on the documents submitted as proof of identity and proof of communication address. Since the quality of seal/ stamp of the officer is beyond our control, we are hassled for getting a valid PAN only for getting it updated from Minor Status to Regular status, without any basic changes of Father s name, Date of Birth or Address. We have sent all documents once again as attested by Superintendent of Service Tax, Guwahati on 24.03.2017 but status is not yet updated online for receipt of documents sent again. In case you have any doubt about the seal, please speak to the officer who takes the pain to give his/ her mobile number also on Annexure A, instead of rejecting the application for trivial / observations multiple times. Please let us know the status of the Amendment from Minor to Regular. We are deeply aggrieved with the approach and pending status.
                                May 31, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 26, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                This has reference to the query/complaint raised by you.

                                The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                                For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                                  N
                                  nirmal_itech
                                  from Gurgaon, Haryana
                                  Apr 7, 2017
                                  Resolved
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                                  Address: Kurukshetra, Haryana, 136119

                                  Respected Madam/Sir,

                                  This is to inform you that we have applied for the three PAN cards 2 months before, out of which we have received only 2 pan card.

                                  But out of three PAN cards applied, till today we have not received 1PAN CARDS the details of which are as under :
                                  Ack. No. [protected].

                                  Please do the needful, for which we will be highly thankful.

                                  Thanking You,

                                  Yours truly.
                                  May 27, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 26, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Your PAN card has been dispatched on Feb 28, 2017 by Speed Post vide AWB no.EA[protected]IN.
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                                    pushkarshwetank
                                    from Arambagh, West Bengal
                                    Apr 7, 2017
                                    Resolved
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                                    Address: Pune, Maharashtra

                                    Sir, i have applied for pan card as a result of which my pan(DNPPP3181J) is generated . my ackowledgement no is [protected]. my pan card is not delivered to my address and returned back to NSDL Pune. sir, i request you to send it again at address given below. please do it, it is urgent.
                                    address:- near sapahi devi mandir, baluatal, motihari-845401,
                                    east champaran, bihar
                                    mobile no-[protected]
                                    with regard
                                    shwetank pushkar
                                    +1 photos
                                    May 27, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 26, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Dear Shwetank,

                                    This has reference to the query/complaint raised by you.

                                    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                                    For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                                    Sir,

                                    PAN number AAALA2237P of Army AD Centre is return to your office on dated 02 March 2017.

                                    You are requested to dispatch the PAN card on same address at the earliest.
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                                      Neha Valecha
                                      from Gurgaon, Haryana
                                      Apr 6, 2017
                                      Resolved
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                                      Address: 249401
                                      Website: tin.tin.nsdl.com/pan/form49Adsc.html

                                      Hi Concern,

                                      I've applied for PAN card for my mother on 16th Mar'17, but I've made a mistake while applying the same & the money was also deducted; but at the last moment I've cancelled & PAN was not applied.
                                      Then applied again with correct details which was successful & its under process.
                                      Ideally, I should get the first failed application amount, but I didn't get yet.
                                      I don't have any acknowledgement no. as PAN was not applied in the first attempt. Name for which I was trying to apply PAN is Ritu Valecha. Aadhaar no. if required is[protected]. Please resolve & process refund.

                                      Regards,
                                      Neha Valecha
                                      [protected]
                                      May 26, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 25, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Dear Neha,

                                      Inconvenience caused is highly regretted. To help resolve your query/concern, kindly reach us on [protected]@nsdl.co.in
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                                        Nirmala Das
                                        from Chennai, Tamil Nadu
                                        Apr 6, 2017
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                                        Address: 788099

                                        Sir,

                                        I am Nirmala Das. My PAN card number CZEPD0508D under acknowledgement number [protected] is still kept pending with NSDL since long time and status is always showing "your PAN card is under process at NSDL and will be dispatched to you shortly".

                                        I, therefore, am requesting you sir kindly dispatch the card to me at your earliest since my bank balance is held up for want of the PAN card.

                                        With respect and regards.

                                        (Nirmala Das)
                                        May 27, 2017
                                        Complaint marked as Resolved 
                                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 25, 2017
                                        NSDL e-Governance Infrastructure Customer Care's response
                                        Dear Nirmala,

                                        As per our record your PAN card is sent by Speed Post on April 12, 2017 against AWB No. EA[protected]IN
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