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[Resolved]  Nsdl E-Governance Infrastructure — exception in generating esign user pdf inside esigncontroller for token no

I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl.

Thanks
DURAGA PRASAD
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May 28, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2018
NSDL e-Governance Infrastructure Customer Care's response Dear Prasad,

The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.
Complaint comments 
7 Comments

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Comments

Hi I am depositing money through atal pension yojana since last two years but while trying to login into system it say PRAN not found in database.
Kindly help
My PRAN number is[protected]
Mobile Number [protected]
Email id -: dhoundiyal.[protected]@gmail.com

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Exception in generating Esign User PDF inside EsignController for token no **********

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[email protected]'s reply, Jun 28, 2019
sir is it complete your application
Be Em OwnLine's reply, Dec 5, 2019
Mean Compleated sir?
Exception in generating Esign User PDF inside EsignController for token no [protected]

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Exception in generating Esign User PDF inside EsignController for token no ***********

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Exception in generating esign user PDF inside esign controller for token no [protected]

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What does that mean when it state " exception in generating...token .." ?

Anybody help please.
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I have paid for duplicate pan card. But it is showing message Exception in generating Esign User PDF inside EsignController for token no xxxxxxxxx.
has my application completed ?
where do I get acknowledge no. ?

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