[Resolved]  Nsdl E-Governance Infrastructure — New pan card issuing.

Address:Pune, Maharashtra
Website:www.onlineservices.nsdl.com

Acknowledgement number "n-[protected]"

I applied for new pan card through nsdl's website by e-kyc option. It was mentioned that if i fill the form through e-kyc option then i don't have to fill address because it will take address mentioned in aadhar card. So i uploaded aadhar card.
Now i got a mail in which they are asking to send address proof for office address. While i am not working, i don't have an office address. I paid extra money for e-kyc option for paperless form. Still, i have to send address proof by post. Why?
While they say, aadhar card itself an address proof.
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Jun 12, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
May 04, 2017
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
May 08, 2017
Updated by Ram ydv
your reply was incomplete... to complete it just write at the end...
"And earliest resolution will take one year, come next year thank you"
Verified Support
May 12, 2017
NSDL e-Governance Infrastructure Customer Care's response
Your PAN application is marked for discrepancy as POA is not valid, kindly reach us at [protected]@nsdl.co.in
Jun 10, 2017
Updated by Ram ydv
I already sent address... did not get any reply from your side.
If there are also a problem then, please consider AAdhar address as my permanent address as I left my Job so now I am unemployed so dod not has any office address.
Complaint comments 

Comments

Dear sir,
pan application not procces
1 महीने से ज्यादा हो गया लेकिन मेरे पैन कार्डो में कोई procces नही हो रही है
application number - E[protected], E[protected], E[protected], E[protected]
I have applied for change in my pan card. My application ni. is [protected]. It is always saying your application is under process. But there is no responce on call or complaint.
Sir
maine 03/08/2017 ko pan application ki online payment ki thi faild ho gai thi vo abhi tak refund nhi hui ha.

plz solw the problem

name-savitri devi

coupon no [protected]

transactin status pgs10001-success

transaction ref. no hur[protected]

date 08/03/2017

payment ammount 112.75

bank ref . no[protected]

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    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
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