[Resolved]  Nsdl E-Governance Infrastructure — nsdl-refund not given

Address:Pune, Maharashtra
Website:onlineservices.nsdl.com

I used nsdl website to create pan card today (28/01/2018). Temporary token is [[protected]]. I use e-sign option for aadhaar verification. I have paid an amount of rs.116.20.
After successfully completing the application details, i was asked to verify aadhaar information by confirming through an otp verification. But i did not receive any otp for my registered mobile number or email. Even after pressing the "regenerate otp" option i didn't receive the otp.

Please refund my money and improve your digital india platform website nsdl.

Token no : [protected]
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Mar 16, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2018
NSDL e-Governance Infrastructure Customer Care's response
Information is insufficient to resolve your grievance. Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in for earliest resolution of your greivance.
Complaint comments 

Comments

I have applied through HDFC bank for Atal Pension Yojana. Every month, amount is deducted from my Account.

However, while I am visiting NPS site it shows. "PRAN not found in database."

This is to inform you that your Atal Pension Yojana (APY) Account (PRAN[protected] has been activated on 10/11/2016.
NSDL e-Governance Infrastructure Customer Care's response, Feb 8, 2018
Verified Support
This has reference to the query/grievance raised at “Consumer Forum”. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
When i am logging to my account always showing " PRAN not found "
NSDL e-Governance Infrastructure Customer Care's response, Feb 8, 2018
Verified Support
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
Dear Sir/Madam,
I open an Atal Pension Yojana (APY) When I try to reset my password using PRAN, it is showing "PRAN not found in database". Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

Name: satish tammineedi
PRAN:[protected]
Mobile No.[protected]
email id: [protected]@gmail.com
NSDL e-Governance Infrastructure Customer Care's response, Feb 8, 2018
Verified Support
This has reference to the query/grievance raised at “Consumer Forum”. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
Dear Sir
I have applied PAN card through E-KYC and on successful completion of application I received acknowledgement with number [protected] .. But when Iam checking my application status always its showing no records found. Please help. Thank you

NSDL e-Governance Infrastructure Customer Care's response, Feb 2, 2018
Verified Support
Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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