NSDL e-Governance Infrastructure Complaints & Reviews

Sir/madam,

I have applied for new pan card on 29th jan 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found." please sir, i need my pan card soon. It's very urgent. I have applied for duplicate pan card as the one which i was having earlier somehow lost. So please it's my request to dispatch pan card as soon as possible.

Please check my application

Thank you
Binay singh
Mobile: [protected]

We are unable to proceed with your online pan application due to following reason: mismatch in any one or more of the following fields as per pan application with the details available in uidai database. Name/ gender/ date of birth/ name as per aadhaar. Kindly visit designated tin-fc /pan centre and submit your pan application using biometric (Fingerprint) facility. Your online pan application fee will be refunded within seven working days. The list of designated tin-fc /pan centre is available at url https://www.tin-nsdl.com/tin-pan-center.html

Sir, i joined sbi on 26th december 2016 as junior associate and my nps deduction starts from that month. I worked there till 8 june2017. But after that i resigned and joined another firm where epf is available. From few months every month i am getting the statement in my mail about nil balance. What will i do to get that balance of about five months. And, how can i deposit money online into my nps account. Please, give a good solution. Waiting for your good reply.

Manish kumar prasad, at-vivek nagar, gua, jharkhand, pin-833213, mob-[protected], [protected]@gmail.com

I used nsdl website to create pan card today (28/01/2018). Temporary token is [[protected]]. I use e-sign option for aadhaar verification. I have paid an amount of rs.116.20.
After successfully completing the application details, i was asked to verify aadhaar information by confirming through an otp verification. But i did not receive any otp for my registered mobile number or email. Even after pressing the "regenerate otp" option i didn't receive the otp.

Please refund my money and improve your digital india platform website nsdl.

Token no : [protected]

Sir/madam,

I have applied for new pan card on 27th january 2018 through e-sign/e-kyc mode. I have got my acknowledgement number (N-[protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Nishu bansal

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Consumercomplaints.in › nsdl e-governance infrastructure › nsdl — failure of the e-kyc
[resolved] nsdl — failure of the e-kyc

9 reviews
De dexterlloyd on apr 18, 2017
Submit a complaint
I applied for the pan card approx two weeks before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Now its been over two weeks but neither the refund has come nor e-kyc has completed.
Please refund my money. Details are given below:
Token no. [protected]
Dob: 21/08/1992
Name : gaurav
Email id: [protected]@gmail.com

Please solve this problem as early as possible.

When i try to register grevienve at https://cra-nsdl.com/CRA/
I am getting error "pran no is not valid". Even i enter correct pran number. Below is the pran number which is availabe on my card. Please help.
And i am also facing error in submit request for withdrawal. Please resolve this all issues.
Name: deepa rani jain.
Pran:[protected]
Mobile no. [protected]
Email : jain. [protected]@gmail.com

I prefer nsdl website to create a new pan card. I choose e-kyc option for my aadhar verification. I have paid an amount of rs.115.90 using my debit card. My balance was deducted from the bank on 20/01/2018 but aadhar verification was not completed due to not receiving any otp. Now it shows me a message when i am checking the status, "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days." please refund as far as possible.

Sir, i apply for correction in pancard and payment process has been done. But e-kyc failed. And i did not get my money refund to my account. I paid rs.115.90 for correction in pancard on[protected]. Please refund back my money to me. Atlast online nsdl website is not working properly. E-sign and e-kyc authentication failed. Check the issue and resolve it.

Dear sir,

my transaction number is lf[protected] for apply pan car with esign by aadhar but i lost my temporary token number.

Please help me with i did'nt get token number on my email.i paid online via my hdfc debit card.

My mail id is [protected]@gmail.Com

please send me my token number

my transaction number is lf[protected] for apply pan car with esign by aadhar but i lost my temporary token number.

Dear sir when i try to apply for pan then it always show error that captcha code mismatch, after 20-25 try it register me and after that i try to fillup my detail then it showsession expired problem again and again plz sir kindly update website regularily and solve this website problem

And this problem is start about 20-25 days before that days website work very good, but suddenly this problem is created.

Nsdl printing mistake in first name & surname my name change in father name in exchanged how to working of staffs my aadhar id perfect verify in name address i am loss in 250 rs agency apply. Not responsible in nsdl take to my compliance in strong evidence in rule. My pan card no ejbpm4134f. Only send number only. Me status checked know. My name to father name print. Father name in my name print how to possible totally collapse

After submitting a new pan card application on[protected], i was notified of a discrepancy via e-mail that my "proof of aadhaar is not provided for the aadhaar mentioned in the application. We request you to kindly submit a copy of aadhaar allotment letter issued to you by uidai."

I have logged in using my aadhaar, and my acknowledgement receipt shows the correct aadhaar number too. I have sent a mail attaching the downloaded e-aadhaar to [protected]@nsdl.co.in but nothing has been acknowledged.

My acknowledgement number is: n-[protected]. Submitted the application on[protected]

Please let me know if i should physically send the documents or an e-mail is sufficient. If there is a provision to cancel the existing application and submit a new one, kindly let me know.

Respected Sir,
My Pan Card Returned Undelivered Because " INCOMPLETE ADDRESS IN MY AADHHAR CARD", So Please Kindly Arrange to Resend Same To My Office Address Given Below and if it is Possible to Mention My Phone No ( [protected] / [protected] ) on Envelope, it Help Me, My PAN no. and
Acknowledgement No & Other Details Are Given Below.

SIR,
PLEASE SEND MY PAN CARD AT MY OFFICE ADDRESS.
ADDRESS:-
SAVITRI BARGAH,
C/O SANJAY BARGAH,
ROOM NO-59, NEW BECHLOR HOSTEL,
PRAKASH INDUSTRIES LTD, CHAMPA,
JANJGIR-CHAMPA, CHHATTISGARH, 495671
Mobile No- [protected] (Sanjay Bargah)
DETAILS OF PAN CARD :-

Acknowledgment Number :- [protected]
Name :- SAVITRI BARGAH
Permanent Account Number (PAN) :- DNRPB4456A

STATUS :- Your PAN card has been dispatched on 09-Jan-2018 by Blue Dart Express Ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The PAN card is expected to be delivered by 19-Jan-2018.

NOTE :-MY CARD IS DISPATCH FROM YOUR OFFICE ON 09-JAN-2018
AND RETURN BACK TO YOUR OFFICE 24-JAN-2018 ( PLEASE HELP )

Respected sir,
My pan card returned undelivered because "incomplete address in my aadhhar card", so please kindly arrange to resend same to my office address given below and if it is possible to mention my phone no ([protected] / [protected]) on envelope, it help me, my pan no. And
Acknowledgement no & other details are given below.

Sir,
Please send my pan card at my office address.
Address:-
Savitri bargah,
C/o sanjay bargah,
Room no-59, new bechlor hostel,
Prakash industries ltd, champa,
Janjgir-champa, chhattisgarh, 495671
Mobile no - [protected] (Sanjay bargah)
Details of pan card :-

Acknowledgment number :- [protected]
Name :- savitri bargah
Permanent account number (Pan) :- dnrpb4456a

Status :- your pan card has been dispatched on 09-jan-2018 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 19-jan-2018.

Note :-my card is dispatch from your office on 09-jan-2018
And return back to your office 24-jan-2018 (Please help)

Sir/madam,

I have applied for new pan card on 23 jan 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Lalit mohan baghel

Hello,

I have applied for new pan card on 24th jan 2018 through e-sign/e-kyc mode. I have got my acknowledgement number (N-[protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanks,
Ritik jain

My pan card was dispatched through first flight courier vide their waybill no: b903z4524990 on 9th jan 2018. But they didn't delivered the same till now. None of their contact numbers are working and they are not even responding to mails.

I would request nsdl to ask them to deliver immediately or re-dispatch the same urgently through other courier.

Pan no: gpdpk2448a
Ack no: [protected]

Thank you,
Madhuri kadam

Dear sir/madam,

I open an atal pension yojana (Apy). However when i am trying to login and set ipin i am getting a message says "pran not found in database".
When i try to reset my password using pran, it is showing "pran not found in database". Please resolve the issue as early as possible or send my password to my mobile no. Or email id.

Pran:[protected]

Thanks
Jithesh t s
Email: [protected]@yahoo.co.in

Dear sir,
I have applied for a new pan card in the name of ranjita shil which dispatched our address on 2 dec 2017. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.