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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Dec 13, 2025
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NSDL e-Governance Infrastructure reviews & complaints page 160

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A
Anand Chandra Srivastava
from Pune, Maharashtra
Nov 4, 2017
Resolved
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Address: Gorakhpur, Uttar Pradesh

Dear sir,
My pan axcps0559k which i have been using for the past many years since it was made, now from the past few days it has been showing invalid card.
You are kindly requested to solve my above said problem so that i can proceed with my pending works.

Anand chandra srivastava
Gayatri nagar kunraghst
Gorakhpur pin - 273008
Dob 09 dec 1958
Dec 12, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Anand,

To help resolve your concern, kindly contact our TIN Call Center:020–27218080/25658300 from 7.00 am to 11.00 pm for all 7 days of the week
My PRAN NO.[protected] not login since July 2017.
Please give suggesation to login my ID Immediately .

Your early suggesation in this regard will be highly appreciated.


Ratnesh Kumar
BSF
NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017
Verified Support
Dear Ratnesh,

This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
Sir/Madam
My name is Jeevan G . I am not able to fill my name in the online application form. The letter G is said to be invalid. All my documents have the same name(including my Aadhar Card). Is there a solution ??

THANKING YOU
NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017
Verified Support
Dear Jeevan,

Information is insufficient to resolve your query/grievance. Email your concern/query to [email protected]
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    S
    Shantonu Paul
    from Kolkata, West Bengal
    Nov 2, 2017
    Jan 7, 2023
    This thread was updated on Jan 7, 2023
    Resolved
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    pran no shows invalid

    Address: 700084

    Dear sir,

    I subscribe a atal pension yojana (Apy) account (Pran[protected] which has been activated on 16/05/2016.

    My monthly subscription of rs. 436.00

    After some days (27.04.2017) the concerned department ask for submission “self-certification - fatca/crs declaration form”
    And i have already send the above documents.

    But after some days when i check my pran no.in...
    +1 photos
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    K
    Kishan Rathore
    from Nagram, Uttar Pradesh
    Nov 2, 2017
    Resolved
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    Resolved

    Address: Ajmer, Rajasthan, 305001

    My pan application acknowledgement no.:-n-[protected]
    Name:- kishansingh singh rathore
    D. O. B.:-05/05/1994
    Applied date:-10/10/2017

    Sir my pan card application status not updating after "your application is under process at nsdl tin center".

    But at nsdl tin center branch id-:-08718, they said they passes or updated my information.

    It's very urgent for me to know my pan no. As i have to submit pan no. To my company within 4 days from today else my placement will be cancelled.
    +2 photos
    Dec 14, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Nov 06, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    Dear Kishan,

    Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution
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      T
      tahirnk
      from Ahmedabad, Gujarat
      Nov 2, 2017
      Resolved
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      Resolved

      Address: Ahmedabad, Gujarat, 380004

      Sir,
      I applied new pan for my brother using ekyc and e-sign.
      My token no is : [protected]

      It show message like this,
      ""your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days."

      I have make payment online from hdfc bank debit card (Not net banking), but still not received my refund.

      My contact number is : [protected]/[protected].
      My email id : [protected]@gmail.com
      My name : tahir shiakh
      Dec 7, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Nov 06, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Dear Tahir,

      Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
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        S
        Sheelu Chaudhary
        from Duliagaon, Assam
        Nov 1, 2017
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        Address: 201306
        Website: [email protected]

        महोदय मैं पिंकी देवी पत्नी no g/5008554 rfn/gd late yogendra singh हु मेरे पति का स्वर्ग बास 05 dec 2015 को हुआ था मुझे अभी तक पेंशन मिलना चालू नही हुआ है ओर बाकी के पैसे भी अभी तक नही मिले है जो पैसे नही मिले उसका लैटर इसके साथ भेज रही हु मैं बहुत पसेशान हु आप मेरी मदद करे
        पिंकी देवी पत्नी
        No g/5008554 rfn gd late yogendra singh
        Vill+post adalpur
        Teh+ps. Sadabad
        Dist. Hathras
        State. Uttar pradesh
        Pin. 201306
        Mob. [protected]
        +1 photos
        Assam Rifles customer support has been notified about the posted complaint.
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          S
          swami34
          from Noida, Uttar Pradesh
          Nov 1, 2017
          Resolved
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          Address: Buxar, Bihar, 802135

          Respected sir,

          1. I had applied for change of name on pan card and refer confirmation mail at last appended below about receipt of documents identifying me as sarita rai wife of santosh kumar. Today when i had checked the status of my pan card, its show documents not valid.

          2. Sir, i had as stated that we had done love marriage on 28 mar 2000 in temple. So i do not have marriage certificate and any invitation card. However,
          I have all supportive documents which recognised me as sarita rai.

          1. Bank pass book joint named as sarita rai.
          2. Dependent certificate issued from indian force named sarita rai and my husband santosh kumar
          3. Certificate issued by office, indian air force as stating myself sarita rai as wife of santosh kumar
          4. Service discharge book annotating both name with joint photo and my pan card no on it.
          5. Service record
          6. Addhar card along with application named sarita rai.
          Sir most important thing pension py order of my husband in which my named mention sarita rai with dob a 15/02/1981.

          Sir how this all documents can be treated as not valid documents for recognizing me as sarita rai wife of santosh kumar. 1.
          Sir, i had submitted documents issued by indian air force for change of maiden name treated as not valid. Why sir indian air force is a not consider as one of indian office under central govt and min. Of defence. Plz do needful

          . Sir, it is my humble request to reconsider the case and appropriate action may please be initiate to issue me a fresh pan card or advise me place or official to approach for the same.

          Thanking you.

          Sarita rai

          Acknowledgment number : [protected]
          Permanent account number (Pan) : aevpu5006m
          Name : sarita rai
          Category : individual
          Status :
          We have received the document (S) in reply to the discrepancy letter. However, document (S) is/are not valid. For details contact tin call center at[protected].
          Dec 6, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Nov 01, 2017
          Updated by swami34
          RESPECTED SIR,

          1. REFERENCE IS MADE TO YOUR CONFIRMATION MAIL ABOUT RECEIPT OF DOCUMENTS. TODAY WHEN I HAD CHECKED THE STATUS OF MY PAN CARD, ITS SHOW DOCUMENTS NOT VALID.

          2. SIR, I HAD AS STATED THAT WE HAD DONE LOVE MARRIAGE ON 28 MAR 2000 IN TEMPLE. SO I DO NOT HAVE MARRIAGE CERTIFICATE AND ANY INVITATION CARD. HOWEVER,
          I HAVE submitted ALL SUPPORTIVE DOCUMENTS WHICH RECOGNISED ME AS SARITA RAI .

          1. BANK PASS BOOK JOINT NAMED AS SARITA RAI.
          2. DEPENDENT CERTIFICATE ISSUED FROM INDIAN FORCE NAMED SARITA RAI AND MY HUSBAND SANTOSH KUMAR
          3. CERTIFICATE ISSUED BY OFFICE, INDIAN AIR FORCE AS STATING MYSELF SARITA RAI AS WIFE OF SANTOSH KUMAR
          4. SERVICE DISCHARGE BOOK ANNOTATING BOTH NAME WITH JOINT PHOTO AND MY PAN CARD NO ON IT.
          5. SERVICE RECORD
          6. ADDHAR CARD ALONG WITH APPLICATION NAMED SARITA RAI.
          SIR MOST IMPORTANT THING PENSION PaY ORDER OF MY HUSBAND IN WHICH MY NAMED MENTION SARITA RAI WITH DOB A 15/02/1981.

          SIR, HOW THIS ALL DOCUMENTS CAN BE TREATED AS NOT VALID DOCUMENTS FOR RECOGNIZING ME AS SARITA RAI WIFE OF SANTOSH KUMAR.

          . SIR, IT IS MY HUMBLE REQUEST TO RECONSIDER THE CASE AND APPROPRIATE ACTION MAY PLEASE BE INITIATE TO ISSUE ME A FRESH PAN CARD OR ADVISE ME PLACE OR OFFICIAL TO APPROACH FOR THE SAME.

          THANKING YOU.

          SARITA RAI
          Verified Support
          Nov 03, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
          Plz do needful sir, I have to submit the same at my air force record office.plz thanking you
          NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017
          Verified Support
          Your PAN application is marked for discrepancy and revised Discrepancy Letter has been sent to your communication address on November 7, 2017
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            O
            omprakash patil
            from Bengaluru, Karnataka
            Nov 1, 2017
            Resolved
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            Resolved

            Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

            My name is omprakash patil i have applied for pan card address change my pan no. Aarpo1274d and acknowledgement no [protected] i have checked the current status and noticed that pan card has dispatched through speed post airway bill no. Ea[protected]in, and expected delivery on 27.08.2017. But till date (01.11.2017) i not received.
            Even i tried to track the speed post website the consignment ea[protected]in showing consignment details not found.
            +1 photos
            Dec 4, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Nov 03, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
            Redespatch my pan card

            Pan status showing Successful created. But not received yet.

            Pan no. --BMLPJ9089E

            Contact No. [protected]

            Please re despatch my pan card as soon as possible

            pan card - Comment #2903291 - Image #0
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              K
              kamlakrishna
              from Delhi, Delhi
              Oct 31, 2017
              Resolved
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              Address: Gaya, Bihar, 824231

              Hello sir,
              Kindly help me i am not getting otp for kamla devi
              Temporary token number: [protected], kindly help me, my registered mobile number is - [protected], and email id is - [protected]@gmail.com. So kindly help me i have been paid money for the pan card,
              Sir
              I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
              W
              Token no. [protected]
              Dob: 01/01/1951
              Name kamla devi
              E mail: [protected]@gmail.com
              Dec 4, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Nov 01, 2017
              Abuzar Ali's response
              our pan card working

              Verified Support
              Nov 03, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
              Our pan card working

              not getting otp - Comment #2903315 - Image #0
              not getting otp - Comment #2903315 - Image #1
              not getting otp - Comment #2903315 - Image #2
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                K
                Kavitha Ganesan
                from Chennai, Tamil Nadu
                Oct 31, 2017
                Resolved
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                Resolved

                Address: 600107
                Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

                Request you to please re-dispatch my pan card to below address immediately. Speed post returned the pan card without attempt to deliver my address

                Name - raman
                Type - individual
                Ack no-n-[protected]
                Pan no - dappr3228m
                Address : no.13, valliammai nagar,
                Thiruvalluvar colony,
                Nerkundram, chennai - 600107
                Ph no.[protected]
                Mail id - [protected]@gmail.com
                Dec 2, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Nov 01, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                Our pan card

                request for re-dispatch - Comment #2903283 - Image #0
                request for re-dispatch - Comment #2903283 - Image #1
                request for re-dispatch - Comment #2903283 - Image #2
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                  R
                  raulhanda
                  from Pune, Maharashtra
                  Oct 30, 2017
                  Resolved
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                  Resolved

                  Address: 401107

                  Hi,

                  It has been 10 days since my Pan Card application was sent to the Income Tax Department, but I haven't received my Pan Card as yet. My Pan application number is [protected]. Can someone please get back to me with a status update?

                  I had sent my documents physically on the 18th October and received 2 emails stating first on the 19th October that they had received my documents and the second that my application was sent to the Income Tax Department on the 20th October. I need my Pan Card urgently as I get on my First Job.

                  Thanks.
                  Dec 5, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 03, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Your PAN application rejected by ITD due to UID number already exists for another PAN.
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                    S
                    salam kirankumar singh
                    from Guwahati, Assam
                    Oct 28, 2017
                    Resolved
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                    Resolved

                    Address: Thoubal, Manipur
                    Website: PAN CARD NSDL

                    Pan application but online pan aadhaar authentication otp sms is no received no the aadhaar linked phone no. I attempt 3 times but not received the otp. So that how can i do now i already transaction. I already check about the phone no to aadhaar no link but it correct.

                    Token number - [protected]
                    Applicant name - mohamad imran khan
                    Aadhaar[protected]
                    +1 photos
                    Dec 4, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Oct 26, 2017
                    Dev Ku's response
                    सर मेरा पेन कार्ड अप्लाई किये हुए काफी दिन हो चुके है परन्तु पेन कार्ड सर्विस सेंटर से DILEVERD नहीं हुआ अत आप जल्दी ही इस समस्या का समाधान करावे
                    Verified Support
                    Nov 01, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                    Nov 02, 2017
                    Updated by salam kirankumar singh
                    Because of that i want to refund my money...so plz refund my money...
                    Dear sir/madam,
                    i requested u, plz resend my pancard at following add.
                    acknowledge no.[protected]
                    pan no DVQPD7222H
                    Add. p-62 krishan vihar delhi-86 near mcd school
                    MOB:[protected]
                    Plz, do needful as earlist as possible.
                    Fee kat gai par otpnhi aai customer ko paisa vaps hona paisa vaps kare tokan no.[protected] sir yese me to hamara hi nuksan hoga customer ko kya jwab denge.vO hamko gali dete hai.gali ham hi she fee bhi hamari kati vo bhi sahe .app fee vaps kre
                    सर मेरा पेन कार्ड अप्लाई किये हुए काफी दिन हो चुके है परन्तु पेन कार्ड सर्विस सेंटर से DILEVERD नहीं हुआ अत आप जल्दी ही इस समस्या का समाधान करावे
                    [protected], [protected], [protected]
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                      S
                      Saurabh Maddheshiya
                      from Delhi, Delhi
                      Oct 28, 2017
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                      Dear sir,
                      I have applied for a new pan card in the name of saurabh kumar maddheshiya which dispatched our address in may 2017. I couldn’t receive the pan card because the pan card was reached wrong address.

                      Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

                      Applicant name: saurabh kumar maddheshiya
                      Date of application: 04 may 2017
                      Coupon no. : u-g[protected]
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                        S
                        sravani chowdary
                        from Chennai, Tamil Nadu
                        Oct 28, 2017
                        Resolved
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                        Why is my status showing:
                        "your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/66282803/66282804/66282805 where the application was submitted by you"

                        What does this mean? Is it a problem?
                        You have to atleast tell the meaning of the status, how can normal people understand this?

                        Acknowledgement number:
                        [protected]
                        +1 photos
                        Dec 4, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Oct 28, 2017
                        Updated by sravani chowdary
                        Didn't get any update yet. I don't understand what's the problem. They didn't even mention anything about the flaws.
                        Verified Support
                        Oct 30, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                        Verified Support
                        Nov 01, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                        Verified Support
                        Nov 01, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                          R
                          RedHeart San
                          from Bengaluru, Karnataka
                          Oct 28, 2017
                          Resolved
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                          Resolved

                          Address: 560050

                          Acknowledgment number : [protected]
                          Name : manivannan sanjay
                          Category : individual
                          Status :
                          Income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

                          Sir i already had a pan card. I did it before 5 years ago but i lost my pan card also i don't remember pan card number and also i have not given it to any bank,
                          My pan card was maid from a agency i given them my driving licence,
                          My name : sanjay. M
                          Father's name : manivanna
                          Dob : 07/03/1992
                          Driving licence number : ka05 [protected]
                          Address : #200/13, 14th main, @nd block, bsk 1st stage, bengalooru - 560050...
                          Sir please i need my pan card or number it is very urgent i can pay for it again
                          My e-mail : redheart. [protected]@gmail.com/[protected]@hotmail.com
                          Dec 4, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Oct 24, 2017
                          Satishbalikai's response
                          Mine atalbhiari vajpe pension yojana kiyata
                          Apne bolata ki Her mahne 436rupe katkarenge meta poora salary amount Kat kardiya
                          Verified Support
                          Nov 01, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
                          Mine atal bhiari vajape yojana kiyata
                          Apene bolata ki her mahine 436 rupe katkareng. Apne Hamara poora salary amount Kat kardiya

                          A
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                            H
                            halku
                            from Sagar, Madhya Pradesh
                            Oct 27, 2017
                            Resolved
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                            Resolved

                            Address: Chhatarpur, Madhya Pradesh, 471111

                            Nsdl pan — refund of pan processing fee

                            Sir,
                            I had applied with nsdl online for a change in my pan details. Mytoken no is [protected]. The acknowledgement no for my online application is not genrated due to ekyc is not processed due to miss match information of aadhar. My application was rejected stating that the missmatch information of my aadhar form as mentioned in the application. Kindly refund my pan processing fee
                            Dec 9, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 01, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
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                              R
                              Rutvi warang
                              from New Delhi, Delhi
                              Oct 27, 2017
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400706

                              Dear sir,
                              Pan card re-dispatch request
                              Herewith we bring to your kind notice that we had applied for a new pan card in the name of rutvi dhundiraj warang, which was dispatched to our correspondence address in oct 17 month (Just few days before). We couldn’t receive the pan card. Therefore, we requesting your resend my pan card.

                              Details are mention below:-
                              Acknowledgement no: n - [protected]
                              Pan card no: bdfpk6853c
                              Applicant name: rutvi dhundiraj warang.
                              Address: a2-16, air india colony, konark co-op. Housing soc, sector 27, seawoods 4000706.
                              Landmark:- near nerul fire station.

                              So, kindly resend the pan card to the address mentioned above.
                              Thanking you
                              Yours sincerely,
                              Rutvi warang.
                              Dec 4, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 01, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                                पुनीत चौहान
                                from Aligarh, Uttar Pradesh
                                Oct 27, 2017
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                                Address: Udham Singh Nagar, Uttarakhand, 244712

                                Helo sir...
                                Name - vineet kumar chauhan
                                Pan card no - bjzpc4197h
                                Application coupan - u[protected]

                                Sir ;
                                My pan card returned undelievered as i was out of the town during the delievery time,, so sir pls send my pan card to my given address..

                                Address - h no 169 moh julahan dr gulab singh street near govt hospital 244712 jaspur u s nagar uttarakhand

                                Contact no [protected]
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                                  P
                                  parmarkuman
                                  from Surat, Gujarat
                                  Oct 26, 2017
                                  Resolved
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                                  Resolved

                                  Address: 395004

                                  I have applied new pan card in june month of 2017 but till the time i have not received my pan card

                                  Acknowledgement no: n-[protected]
                                  Pan card no: bolpc9630j
                                  Applicant name: muktaben kanjibhai chotaliya
                                  Date of birth:[protected]
                                  Email-id: [protected]@gmail.com
                                  Date of apply:[protected]

                                  Dispatched on 08-jul-2017 by registered/speed post* vide airway bill no. Ea[protected]in but not received till the time
                                  Dec 3, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Oct 26, 2017
                                  Updated by parmarkuman
                                  CONTACT NO-[protected]
                                  Verified Support
                                  Oct 30, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                                  Verified Support
                                  Nov 01, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                                  My name is feroze ahmad teeli from itbp i want to change my previous mobile no. [protected] and bring u next mobile no. [protected] plz sir change me prevois no. and new one
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                                    S
                                    skdhal
                                    from Bhubaneswar, Odisha
                                    Oct 26, 2017
                                    Resolved
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                                    Resolved

                                    I apply a pan correction request in nsdl pan service,
                                    Acknowledgment no.:-n-[protected]
                                    Name:manas samal
                                    Already 15 days passed,
                                    Every time i call them they said lots of details which is meaning less
                                    And they never want to resolve my problem
                                    Please help me how to get my pan card
                                    Otherwise please tell me any procedure hoe to complain about nsdl
                                    Already talk to them in 15, 18, 20, 21 october 2017
                                    All says it is verified and processed further
                                    In 25 october 2017 i talk superintend "asbin kalim"
                                    He promised me it is forward to it department today
                                    But as all executive says lie he also telling me lie
                                    What a worse service nsdl gives
                                    Oct 28, 2017
                                    Complaint marked as Resolved 
                                    Now it forward to it department thanks
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Oct 28, 2017
                                    Updated by skdhal
                                    Sir,
                                    What a joke what a joke,
                                    1st u send me a wrong signature & photo in my pan copy
                                    When i complain 10-15 times after that u create a new application from ur side
                                    Now the application not process further
                                    I talk to ur executive lots of time and u give me one answer it will process further soon
                                    And i also talk to ur supertend they assured me it will process further
                                    But all are telling lie
                                    It is fault from ur side then why so late

                                    Old ack. No. N-[protected]

                                    New ack. No. N-[protected]

                                    Name : adesh kumar dhal
                                    Verified Support
                                    Nov 01, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                                    Verified Support
                                    Nov 01, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Your PAN application is processed by NSDL and sent to Income Tax Department for Allotment of PAN. It will be dispatched to you shortly.
                                    Dear
                                    Sir/Madam,

                                    As I was out of station, my pancard has been return back by courier service, please give me the details that where I have to collect my PAN Card.My Name is KHUSHBU KUMARI, DOB-15/12/1989 & PAN CARD No is EMSPK5603M.Please give suggestion for above mention problem.

                                    Thank you.
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                                      R
                                      Royal14
                                      from Hyderabad, Telangana
                                      Oct 26, 2017
                                      Resolved
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                                      Resolved

                                      My pan acknowledgement number is [protected]. I applied for pan on 20 sep 2017.

                                      My pan status is still 'your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/[protected] where the application was submitted by you.'

                                      I tried calling both numbers, one number is always coming busy and if not busy then switched off. The other number is picked up and then i get no response just a big silence.
                                      Nov 30, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 30, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                                      I had applied with NSDL online for a change in my PAN details. My token no. is [protected] and tranjection ref. no.- is JSBI[protected] and bank ref. no. is IGACFDYYB1. My application was rejected due to not verify e-kyc because my mobile no. is not updated in my aadhar. Kindly refund my PAN processing fee
                                      I m applyd for pan card using ekyc proccses but some adhar card issu work not done but paymet was paid by me but not refund me after 7 days

                                      change in pan applied for more than one month but no update - Comment #2896967 - Image #0
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