Claimed

NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Dec 13, 2025
Complaints 5312
Resolved
3580
Unresolved
1732
Contacts

File a complaint to NSDL e-Governance Infrastructure

Having problems with NSDL e-Governance Infrastructure?

File a complaint and get it resolved by NSDL e-Governance Infrastructure customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

NSDL e-Governance Infrastructure reviews & complaints page 158

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
amit9044
from Gurgaon, Haryana
Nov 20, 2017
Resolved
Report
Copy
Resolved

Address: New Delhi, Delhi, 110059

Dear sir,
Pan card re-dispatch request vide application no[protected]
Herewith we bring to your kind notice that we had applied for a new pan card in the name of
Amit raj which was dispatched to our parmament adress in back side ugf a-70 om vihar
Near santoshi mata mandir metro pillar no-700 uttam nagar west new delhi
110059 phn no-[protected] in october month. We couldn't receive the pan card therefore, we requesting
Your resend our pan card to our adress mentioned our detail below.
Application no[protected]
Pan card no-bncpr8468r
Applicant name-amit raj
Adress-back side ugf a-70 om vihar near santoshi
Mata mandir metro pillar no-700
Uttam nagar west new delhi 110059 phn no-[protected]
So kindly resend the pan card to the adress mentioned above

Thanking you
Your faithfully
Amit raj
Dec 28, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2017
NSDL e-Governance Infrastructure Customer Care's response
Your PAN card has been dispatched on 11-Oct-2017 by Speed Post vide airway bill no. EA[protected]IN
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nithin1995
    from Talcher, Odisha
    Nov 18, 2017
    Resolved
    Report
    Copy
    Resolved

    Sir/madam,

    I have applied for new pan card on 17th november 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

    "thank you for using online facility for pan application.

    If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

    But when i checked my application status today, it was shown "sorry, no record found."

    Please check my application

    Thanking you
    Nithin
    Nov 22, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Nov 24, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sachin9245
      from Raipur, Chhattisgarh
      Nov 18, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: 462026
      Website: www.onlineservices.nsdl.com

      I use nsdl website to create a new lost pan card of my father. Token is [protected]. I use e-kyc option for her aadhar verification. I have paid an amount of rs.118.9 using my debit card. Transaction id is jhmp[protected] my balance was deducted from the bank on 18/11/2017 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days." where is the amount of my pan application? This problem arises due to their otp verification failure. I need all my money or create a new pan card...
      Dec 29, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Nov 24, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
      You will get back of your money within 7 working days
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sumit43607
        from Pune, Maharashtra
        Nov 17, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: Solapur, Maharashtra, 413401

        I have applied for new pan card on 17th nov 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

        "thank you for using online facility for pan application.

        If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

        But when i checked my application status today, it was shown "sorry, no record found."

        Please check my application

        Thanking you
        Sumit k kakade
        Nov 28, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Nov 18, 2017
        Updated by sumit43607
        I got a email from nsdl as they found my record,
        they mentioned that i have filled form but not paid for that but i actually paid for it
        MY AKN NO IS ( N [protected])
        Verified Support
        Nov 24, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution
        Check after 24 hours of online apply
        sumit43607's [Complaint's author] reply, Nov 22, 2017
        thanks
        Acknowledgment Number : [protected]

        Permanent Account Number (PAN) : DTXPK7434M

        Name : SUMIT KESHAV KAKADE

        Category : Individual

        Status :
        We have not yet received the supporting documents with respect to your application for 'New PAN Card or/and Changes or Correction in PAN Data'. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected]

        Note:- Kindly ignore the above application status message if PAN application is made online using e-KYC, e-Sign or DSC based facility.
        This is your status

        pan card details record not found - Comment #2922474 - Image #0
        sumit43607's [Complaint's author] reply, Nov 28, 2017
        thanks sir
        Helpful
        Found this helpful?
        3 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          Babulrabha
          from Mumbai, Maharashtra
          Nov 17, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: Daman, Daman and Diu, 396210

          Sir, my name is babul rabha and my pran no is[protected]. My pran no is temporarily locked as i had put wrong password five times on oct 17. I request you to unblock my pran no and give me new password to open my account. I was unable to take loan from sbi as i have no records of nps account. Pls unblock my account. My registered mobile no is no more. Send me details to my email i'd [protected]@gmail.com and my new mobile no is [protected].

          Yours faithfully,
          Babul rabha
          +1 photos
          Dec 22, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Nov 17, 2017
          Updated by Babulrabha
          Sir, my name is Babul RABHA and my PRAN no is[protected] . My account is locked temporarily as i had entered password five times wrongly . I had no more my registered mobile no .So, i therefore request you to unlocked my PRAN no and give me new password .
          Nov 17, 2017
          Updated by Babulrabha
          Sir, pls unblock my account as soon as possible because after open by PRAN no I will be able to take loan from SBI as my payment records is having in my PRAN no. I want to take personal loan from SBI as very much urgent requirement for me .So, i beg to u give me new password to open my PRAN no .
          Nov 17, 2017
          Updated by Babulrabha
          Sir, My PRAN no is[protected] and my name is Babul Rabha .Pls sent me my NPS account statement to my email id [protected]@gmail.com .
          Verified Support
          Nov 21, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          Dear Babul,

          This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            adeshb
            from Charkhi Dadri, Haryana
            Nov 17, 2017
            Resolved
            Report
            Copy
            Resolved

            Dear sir/madam,
            I am a nps account holder last four year.
            Which was opened by bank of baroda.
            When i tried to check my account online but the system is telling me that pran is not found in system database. Please help me into this and how can i login to my account?

            Name: monika
            Pran:[protected]
            Mobile no.[protected]
            Email id: adesh. [protected]@gmail.com
            Jan 1, 2018
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Nov 21, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            Dear Adesh,

            This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shubham4184
              from Mohali, Punjab
              Nov 17, 2017
              Resolved
              Report
              Copy
              Resolved

              My name is poonam devi. I applied for pan card in march 2017
              My application no is u[protected]. I haven't received my card and yhe status showed that it was returned undelivered.
              I contacted pan card office mumbai and they told me to submit a mail and call again. It's been five months and i have tried calling them hundreds of times but my call is not received. I therefore am requesting you to please redispatch my card on same address.
              Thanking you, in anticipation
              Jan 3, 2018
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Nov 24, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              "We would like to inform you that we are unable to trace your PAN details on the basis of given information or the PAN application does not belong to NSDLe-Gov.

              If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

              The other agency appointed by Income Tax Department for this purpose is UTI Infrastructure Technology and Services Ltd. having its office at Plot No. – 3, Sector 11, CBD Belapur, Navi Mumbai-400 614. Website: https://www.utiitsl.com/
              "
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                chandankumar52
                from Durgapur, West Bengal
                Nov 16, 2017
                Resolved
                Report
                Copy
                Resolved

                My temporary token no.[protected]
                Email - [protected]@gmail.com
                Dob - 02/03/1999 ddmmyyyy

                My name is chandan kumar sahu '04/11/2017' when i was applying fo my pan card, i choose e-sign upload scanned document and i have uploaded the document. After the succesfull of payment when i was going for e-sign aadhaar otp and pressed the continue buttom appearing on the screen that "your document has been archieved. Kindly contact nsdl" i had contact to nsdl, customer care said if you have not signed then your money will be refunded within 7 woking days and today is going to hit 14 days money is not refunded

                Also i have applied pan application from another token number. I want my money back from this token number

                My transaction reference number:juco[protected]
                The payment receipt and my failed applying screenshot giving below you can see
                +2 photos
                Dec 21, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Nov 20, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Dear Chandankumar,

                Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                PAN Application - token. No. [protected]
                Email - [protected]@gmail.com
                Dob - 22/11/1992 ddmmyyyy

                My name is vinodha when i was applying fo my pan card, i choose e-sign upload scanned document and i have uploaded the document. After the successful of payment when i was going for acknowledgement receipt it appearing on the screen that "your document has been archieved. Kindly contact nsdl"
                My name is shivam kumar
                Token number ([protected])
                DOF (05/09/2001)

                when i was applying fo my pan card, i choose e-sign upload scanned document and i have uploaded the document. After the succesfull of payment when i was going for e-sign aadhaar otp and pressed the continue buttom appearing on the screen that "your document has been archieved. Kindly contact nsdl" i had contact to nsdl, customer care said if you have not signed then your money will be refunded within 7 woking days and today is going to hit 23 days money is not refunded
                Please help me

                pan fee not refunded - Comment #3784267 - Image #0
                pan fee not refunded - Comment #3784267 - Image #1
                Helpful
                4 other people found this review helpful
                4 found this helpful
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Accounts Vohragroup
                  from Mumbai, Maharashtra
                  Nov 16, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  New waybill no [protected]

                  We were to receive pan card via blue dart which we have'nt received. On going through the status it was found that that it was returned and reason mentioned was that c'nee shifted from the given address. We were present in the given address and we have not shifted. Please deliver the pan since it is urgently required.
                  Dec 22, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 17, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Your PAN card has been returned undelivered to NSDL on 02-Nov-2017. The reason for non-delivery as specified by the courier agency is 'Consignee Shifted'. The same will be re-dispatched shortly.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jaat27309
                    from Jaipur, Rajasthan
                    Nov 15, 2017
                    Report
                    Copy

                    The journey which start on 2/2/1997 selection in assam rifle which is only for sc/st candidates. A soldier fraud with defense and duplicate his documents and change his cast from obc to sc. His name is ram kishan son of badri prasad, his village is rampur in rajasthan pin-301426. He is
                    In 13 battalion. He is jaat (Obc) and changes to jaatav (Sc). Review as much earlier..
                    Assam Rifles customer support has been notified about the posted complaint.
                    This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
                    Is there any action held upon this..? Because there is no page found shown on that link and nothing appear there ..?? What should and where I do complain about this..?
                    I have applied for Rifle man-Electrical filter signal I didn't get details of rally place and time payment has been made.
                    ID No AR-2017/10353
                    Sbi collect reference number DU81549111
                    Bank reference number IGACLKQJN3
                    Helpful
                    Found this helpful?
                    3 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Gulappa Jambagi
                      from Karnal, Haryana
                      Nov 15, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Sir/madam,

                      I have applied for new pan card on 15th november 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                      "thank you for using online facility for pan application.

                      If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                      But when i checked my application status today, it was shown "sorry, no record found."

                      Please check my application

                      Thanks & regards,
                      Gulappa jambagi
                      Dec 18, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 17, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form
                      Acknowledgment Number : [protected]

                      Permanent Account Number (PAN) : AYXPJ3023B

                      Name : GULAPPA JAMBAGI

                      Category : Individual

                      Status :

                      We have not yet received the supporting documents with respect to your application for 'New PAN Card or/and Changes or Correction in PAN Data'. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected]

                      Note:- Kindly ignore the above application status message if PAN application is made online using e-KYC, e-Sign or DSC based facility.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sanjana aradhya
                        from Pune, Maharashtra
                        Nov 15, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 571430
                        Website: [email protected]

                        Dear sir my name is sanjana a j. Studying first year b e.in computer sceince.
                        I have applied for education loan through vidyalakshmi portal. To corporation bank. But till date i cannot receive any massage or response from governance or banks. Applied date 26 october 2017. Id no.14064. Bank corporation bank. So kindly solve the problem as soon possible.
                        +3 photos
                        Dec 23, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Nov 14, 2017
                        Updated by sanjana aradhya
                        I had applied application to education loan VIDHYALAKSHMI loan scheme. Submitted 26 OCT 2017. Aplication ID 140624 to CORP BANK. But till date I cannot information OR phone calling from yours and any banks . So what i can now for education loan Please HELP.
                        Nov 15, 2017
                        Updated by sanjana aradhya
                        Dear Sir
                        I have applied for education loan through vidhyalakshmi portal.
                        Applied Date 26.10.2017. ID No 140624 for corp Bank. But till Date cannot
                        response from any bank or yours. Please help how to solve this problem
                        My name is Sanjana A J . Study first year B E. in Computer science .
                        So kindly sanction loan my further education. i Transaction in corp bank.
                        Nov 15, 2017
                        Updated by sanjana aradhya
                        About Vidyalakshmi loan sanction for education please help and kindly sanction education loan
                        Verified Support
                        Nov 16, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        Dear Sanjana,

                        We have forwarded your complaint to the concerned Bank. For any issues you may also get in touch with us on [protected]@nsdl.co.in
                        I applied for pan reprint but even after 3 to 4 attempts and paying more than three times i haven't recieved the OTP .NSDL is cheating many people by not providing the otp after payment.
                        This is my previous token number:- [protected]
                        NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017
                        Verified Support
                        Dear Akash,

                        To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]
                        Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/[protected] where the application was submitted by you
                        Please select type of application:
                        Acknowledgement no. N-[protected]

                        cannot get education loan - Comment #2921331 - Image #0
                        NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017
                        Verified Support
                        Dear Ankur,

                        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          abhijit raana
                          from Noida, Uttar Pradesh
                          Nov 15, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Website: tin.tin.nsdl.com

                          Dear sir/madam,

                          I am abhijeet singh rana. My pan card no is bjfpr8121j. I have applied for correction in pan card with ack no n-[protected]. I didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status, i got the following message:

                          Your pan card has been dispatched by blue dart express ltd courier vide airway bill no. [[protected]], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 19-nov-2017.

                          Immediately with the given airway bill number i checked at buledart website to track out my status, but they have returned to nsdl rtos already on 11th nov 2017. There was no call from blue dart express till date and no one came at my door from blue dart even. I was very much available for those days.

                          Thus sir, i kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

                          Acknowledgement no: [protected]
                          Alotted pan no: bjfpr8121j

                          Yours truly,
                          Abhijeet singh rana
                          +91-[protected]
                          Dec 22, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 17, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          Your PAN card has been returned undelivered to NSDL on 09-Nov-2017. The reason for non-delivery as specified by the courier agency is 'Not Servicable Pincode'. The same will be re-dispatched shortly.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            U
                            Umlanivijay
                            from Bardoli, Gujarat
                            Nov 15, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Kheda, Gujarat, 387001

                            Bank name : ucobank, saving account no:[protected], my aadhar no:[protected], my pan no:ablpu0198d, my pan no:[protected], my mobile no.[protected], my email id:[protected]@gmail.com so please my detail update to umang account ok i request sir my home address:block no.2/27, gujarat housing board, manjipura road nadiad. Pin code:387001. District:kheda.
                            Dec 21, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 17, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Dear Sir/ madam, This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
                            I applied wrong application for my new pan card . now I want to cancel my application. Can you please refund my money to my account

                            i am issue nps scheme start to 1 year ago uco bank - Comment #2920417 - Image #0
                            NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017
                            Verified Support
                            Dear Shiva,

                            To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Gokulakrishnan B
                              from Kolkata, West Bengal
                              Nov 15, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 411016

                              I have applied for pan change in august and received someone else pan card on september (Pan application - ack. No. N-[protected] dated : 07/08/2017). I have couriered that pan card with cover letter to nsdl and did not get acknowledgement from nsdl.

                              I have spoken to customer care team as well but no proper response.

                              I am not sure about my pan card status will i get or need to apply for new one.
                              Dec 20, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 17, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                              any update on my PAN
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Manishdsoni
                                from Moradabad, Uttar Pradesh
                                Nov 14, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Chittorgarh, Rajasthan, 312403

                                Hello sir my pran no is[protected] is inactive.. I ve applied this before my probation period and it's generated. And i received my pran kit. But didn't get pin no envelope. And it's inactive.. How to active my pran account. Now as per govt rule nps should be deducted in probation period so now it's necessary for me that pran no should be active. Pls guide me how to activate my pran no
                                Dec 18, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 16, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Dear Manish,

                                The concern shared will be analysed and the status will be sent to the email ID registered in the Permanent Retirement Account Number (PRAN).
                                I was not at home when the pan card was supposed to be delivered.. So it was undelivered... Please send it again

                                Acknowledgement no- [protected]
                                NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017
                                Verified Support
                                Dear Swapna,

                                Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is 'Consignee was not available'. The same has been re-dispatched on 24-Sep-2017 by Speed Post vide airway bill no. EA474014728IN
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  ShivSingh801
                                  from Delhi, Delhi
                                  Nov 14, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Ghaziabad, Uttar Pradesh

                                  I have applied for pan card in october. The pan card was dispatched two times however was not delivered to my address.
                                  Please resend the pan card as it is needed. Please provide the courier tracking number for pan card.

                                  Ack no: [protected]
                                  Name : hema devi
                                  Pan : duspd9085d
                                  Address: 288-c, nyay khand-3, indirapuram, ghaziabad, uttar pradesh - 201014
                                  Dec 17, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 16, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Your PAN card has been re-dispatched on October 28, 2017 by Speed Post vide AWB no. EA[protected]IN.
                                  Nov 19, 2017
                                  Updated by ShivSingh801
                                  Yes. I checked that the PAN card was re-dispatched through speed post. however it was not delivered to me yet. it returned to office in Pune. The agent didn't gave me the tracking number in time so i was not able to get the PAN card manually. please re-send the PAN card and share the tracking number with me.
                                  name : HARDLIFEHACK (OPC) PRIVATE LIMITED
                                  PAN NO : aaech2343c
                                  DISPATCHED : JULY 3, 2017
                                  PAN CARD was not delivered and when contacted post office they said it has returned back and now i am trying to get it again but dont know how to get ti back so can you plz help me what am i supposed to do .
                                  contact person : avinash kumar jha
                                  contact number : [protected]
                                  address to be resend : 1st floor, plot no 72, jain colony part 1, uttam nagar west, near durga mandir, delhi-110059
                                  NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017
                                  Verified Support
                                  To help resolve your query/concern, reach us on [email protected]
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nitin Raghuvanshi
                                    from Mumbai, Maharashtra
                                    Nov 14, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Herewith we bring to your kind notice that we had applied for a correction of pan card in the name of manoj rajnath singh, which was dispatched to our correspondence address in october month 2017. We couldn’t receive the pan card.
                                    Therefore, we requesting your resend our pan card to our address mentioned below as well we mentioned our details below.
                                    Acknowledgment no: [protected]
                                    Pan card no: brvps5201e
                                    Applicant name: manoj rajnath singh
                                    Address: kasturi estate, f/9, hanuman nagar, phatak road, bhayandar east, thane, maharashtra 401105.

                                    So, kindly resend the pan card to the address mentioned above.

                                    Thanking you
                                    Yours sincerely
                                    Manoj singh
                                    Dec 21, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 15, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Dear Manoj,

                                    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      Z
                                      zubyie
                                      from Mundi, Madhya Pradesh
                                      Nov 14, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Guna, Madhya Pradesh, 473001

                                      My pan card acknowledgement number is [protected], its been 4 month and it is still not delivered to me
                                      When i check the status of my pan card it shows "your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/42541984/42541986 where the application was submitted by you

                                      Please solve my problem as soon as possible
                                      Dec 21, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Nov 15, 2017
                                      Updated by zubyie
                                      HELLO
                                      please see my complaint. i am not getting any update regarding my complaint
                                      Verified Support
                                      Nov 15, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        aarav786
                                        from Ahmedabad, Gujarat
                                        Nov 13, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: 380028
                                        Website: cra-nsdl.com/CRA

                                        Sir,

                                        I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

                                        Name: shreya ganesh khambhayte
                                        Pran:[protected]
                                        Mobile no.[protected]
                                        Email id:- [protected]@gmail.com
                                        Dec 17, 2017
                                        Complaint marked as Resolved 
                                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 15, 2017
                                        NSDL e-Governance Infrastructure Customer Care's response
                                        Dear Shreya,

                                        This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit