[Resolved]  Nsdl E-Governance Infrastructure — pan card track status record not found

Sir/madam,

I have applied for new pan card on 2nd april 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application.

Thanking you
Apoorv
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May 5, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2018
NSDL e-Governance Infrastructure Customer Care's response
Dear Apoorv,

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
Complaint comments 

Comments

Hi i am azeem khan my pan card status showing insufficient address and kept on hold my address is Tareen Jalal Nagar near Quraishi Masjid SHAHJEHANPUR U.P 242001 please post it on this address. My pan card number is GXOPK3780G and my acknowledgment number is [protected]
NSDL e-Governance Infrastructure Customer Care's response, May 7, 2018
Verified Support
Your PAN card has been delivered on 26-Mar-2018 by First Flight Couriers Pvt. Ltd courier vide airway bill no. B903Z4440407, kindly contact your nearest First Flight Courier office to resolved your grievance.
I have created PRAN No.[protected] and also made contribution Rs 1000 but now as i am making payment for rest of Contribution it is shown wrong PRAN. I have email and sms from the Company wherein same PRAN No is mentioned.

I will be loosing 15000 on tax front if i am unable to make contribution.

Kindly resolve the matter urgently
NSDL e-Governance Infrastructure Customer Care's response, May 7, 2018
Verified Support
This has reference to the query/grievance raised at “Consumer Forum”. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
I have no receive my pran card hard copy my pran card no[protected] Dharmendra Singh Rajpurohit. Swalanban pension yojna I am 48 years old
NSDL e-Governance Infrastructure Customer Care's response, May 7, 2018
Verified Support
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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