[Resolved] Nsdl E-Governance Infrastructure — pran[protected] not found in database

[Resolved] Nsdl E-Governance Infrastructure — pran[protected] not found in database

U umohan88 from Nattam, Tamil Nadu

Sir, I registered for nps yesterday (04/11/17) and got the pran no thru sms. But i have not received the ipin and tpin yet. While resetting the password using forgot password option, it shows error that "pran not found in database" Moreover, while checking the status of initiate contribution, it shows error that "data invalid" Kindly resolve Pran[protected] Mobile [protected] Was this information helpful? No (0) Yes (0)
Dec 10, 2017 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Nov 09, 2017 NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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Comments

AnandSambhoji

from Heggadadevankote, Karnataka

I applied for PAN reprint with eKYC. After payment via internet banking when tried to authenticate adhar I didn’t receive OTP and couldn’t proceed further. How do I complete the process now? What’s next step?? Transaction reference number JSBI[protected] and bank reference number IGACHXKDI8

NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017

Verified Support

Dear Anand,

To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

modi dipak

from Amritsar, Punjab

My pancard correction process is faild and 119rs.deducted in my account.

NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017

Verified Support

Dear Dipak,

To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

nani thalli

from Hyderabad, Telangana

Dear Sir
I am a state Govt Employee (Jr Assitant ) in Machilipatnam posted at Krishna District. I forget my password and answer too. So please provide me new i-pin ( Password) that will help me access my account.my email id [protected]@gmail.com, my mobile no is [protected].

NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2017

Verified Support

This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.