[Resolved]  Nsdl E-Governance Infrastructure — pran not found in database[protected]

Address:600077

Sir, i register nps on 11 mar 2018. Acknowledgement id : 11491072. I was paid the initial amount of 10000 /- through icici bank. I got pran[protected]. When i try to use the pran for generation of password it shows the error - "pran not found in database". Please resolve the issue and active my pran[protected]
I was filled in fatca : - us person - no, but it was appear in the form yes. I am not able edit that also.
Any mandatory to submit cancellation cheque, i was not done the time of registation
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Apr 19, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Mar 07, 2018
solanki jaydip v's response
Please reply me by email
Mar 07, 2018
solanki jaydip v's response
Ok
Mar 09, 2018
Girish GN's response
please refound
Verified Support
Mar 15, 2018
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/grievance raised at “Consumer Forum”. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
Complaint comments 

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Sir,

I have applied for New Pan card wide Token No : [protected]. The Amount is deducted from my SBI A/c. It is showing nothing My Transaction Ids : LSBI[protected]IGADALSOC9 and LSBI[protected]IGADKSZJ8. So PLease kind request on you to refund my amount.

NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
Verified Support
Dear Girish,

To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]
My case is not resolved. NSDl is asking for fresh application/change request form to deliver my pan card.

NSDL e-Governance Infrastructure Customer Care's response, Mar 22, 2018
Verified Support
Dear Shivansh,

Your PAN card is dispatched through Speed Post on 17-Nov-2017 vide AWB No. EA899406567IN . We request you to submit an application for ‘Request For New PAN Card or/and Changes Or Correction in PAN Data’ mentioning your correct & complete address.
My pran KIT[protected] was sent by mistake to obc comission gandhinagar by nsdl
NSDL e-Governance Infrastructure Customer Care's response, Mar 23, 2018
Verified Support
Dear Jaydip,

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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