[Resolved]  Nsdl E-Governance Infrastructure — to get my pan card fee refund for failed application

Address:Nagaur, Rajasthan, 341508

I was applying for a pan card of my father but the eKyc failed and it was saying that the refund will be processed in 7 days. It was on 28 June but i haven't received yet. I made the payment two times the tokon no. Is [protected] and [protected] but had not received the refund for both applications. When i contacted bank they said that the refund was not credited. I made the payment using my card on the nsdl site (payment gateway - paytm)
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Aug 21, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 15, 2019
NSDL e-Governance Infrastructure Customer Care's response
We have taken a note of your grievance. We will investigate the matter and revert shortly.
Complaint comments 

Comments

I am unable to change my IPIN as well as mobile no from site as error shows that PRAN Not Found In database .
Kindly guide and contact from mail [protected]@gmail.com.
Kindly do it on needful & urgent basis.

Following error ocured after the OTP verification

Error Massage-Exception in generating Esign User PDF inside EsignController for token no

Sir/madam,

myself Sunil Gupta today apply for correction of name in Pan card through online and also pay fee amount through netbanking but after that no acknowledge number or any receipt information recieved. online process is also stopped. kindly help in this regards & resoled the issue on priority basis.

regards
Sunil Gupta
I apply for pan card but due to some reasons my application is rejected and shows that you get your money refund within a week in your account but i can't get my money refund until now.

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    +91 22 2499 4200 [Vidya Lakshmi]
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