Ola Cabs / ANI Technologies Complaints & Reviews

In this pandemic situation we driver patner risking our lives and driving and ola simply taking upto 40% of charge and customer support and staff i available to rectify our problems simply avoid our complaints through call support. I've all the records which i spoke to call support and not a single problem is rectify and no business is giving after investing lakhs of rupees in vehicle and can't even earning 500 for working more than ten hours...

On 04/09/2020 at 12.30 pm i started a journey from bangalore to kumbakonam in a sedan swift dezire. At the time of booking the app shows including all taxes the fare is only rs 8300 so i booked and the journey was good during the time when my destination came the driver gave end ride in her mobile and suddenly the app showed me that the fare is rs 10173. I was shocked and i don't want to argue with driver and i paid that price. Apart from...

I was not able to pay my dues due to kyc not done. I got a call from ola and they shared a payment link and I paid using that link. But dues are still not cleared and I have also written to ola they are now ignoring my queries....

Despite reaching out to ola team multiple times, this issue of mine has not reached a closure. This is regarding crn [protected].
I had booked an ola from patna airport to sitamarhi on 19th june 2020. Upon reaching there, i paid the driver via google pay. Later i realized that my account is ola postpaid and hence i was charged in ola postpaid as well i. E. Rs 4135. So, basically i paid the fare twice, once to the driver after he insisted...

I had booked a cab on 24th of august at 9 pm for my friend from bangalore airport to moodbidri (Manglore). I had to book as he cudnt get thru a cab n had arrived from malaysia. They reached at 4.40 am on 25th of august. Agter reaching driver asked him to pay rs. 15000 though my friend had to pay 9043 (Bill amount) + 700 (Toll charges). N after arguing, finally he took him rs. 13000 from my friend.
I complained to ola several times....

I paid Rs104 through online but driver didn't get it and my amount has been deducted from my account. Then I paid by cash.

I didn't get my refund till now.
There is no support available to resolve the issue.

Kindly, initiate the refund now....

Hi

For a ride from hotel Vijay Residency to Zone pharma medical store, I have been charged 98 rupees, 50 rupees more than the fare as well as the invoice I received for the same which is for 48 rupees.

I am attaching the invoice as well as a screenshot of the app stating the wrong amount and my deduction SMS for a larger amount actually deducted from my bank for the same....

On 31 july a customer booked a cab (Deepak crn[protected]
For a lady and told to drop at location and end trip and what amount will show i will pay via google pay, bill amount 1311 but wen i called customer he didn't picked my call so i complaint on ola app at 1.11 am of 1st august

Ola support team called me on 5th he told within 72 hour your problem will be solved

Again i call on 7th aug

But...

For ola trip (Crn [protected]) payment made twice. Once to driver (Googlepay transaction id[protected] also to ola company during the trip (Phonepay transaction id - t2008101726046340023420). Raised complaint about same with ola to refund one of amount. Complaint is not entertained yet by company....

DATE: 20th August, 2020.
Time: 4:29 PM
MY NAME: Ajay Matele
Location: Kalyan West, Mumbai

I have booked Ola for my 7 month pregnant wife and she need to visit hospital today.

After booking a ola, your driver called me and asking for destination and was saying that "Mujhe short distance ka bhada nahi chahiye". After few arguments he said if you don't tell me destination then I will not come...

Hello Sir,
This is to inform that I on 09.08.2020, I have availed the service of Ola cab whose fare was 110 initially which I paid before the completion of ride via online mode, but later due to change of destination revised rate was 140. At that time my internet connection was poor so was unable to pay remaining amount by online mode. Driver asked for cash for Rs. 30, and I paid the same. But now, on my Ola portal it is showing...

I am trying to reach ola for closing my ola money account. Keep on postponing my closer request from last 100 days onwards i am trying to reach ola person they are saying wait another 3 days/ 5 days such kind of mails.
I am requesting please a necessary action against ola.

They took against loan be half me in adhitya birla finace limt. Aroud 50k. I request them to close that account.
Please help me on this...

I booked a ride on 13th aug from benar to hasanpura but ride cancelled in mid at balaji college sitawali phatak booking reference crn [protected] mini aug 13 time 10:27
Kindly help me to contact driver
Thanks...

I paid cash to driver and again they charged in wallet and i keep on calling support team regarding the same but no one responded properly. Now they asking to pay me with penalty....

Ola really charged me a high price expected 217 lastly charged me 506.
My distance from pick up to drop approx 15kms.
But when my trip is completed then show me 29.2 kms though I complete my journey as per their suggested gps route direction.But I think Ola driver or company is cheating me.
Kindly refund my excess money to my account.
Awaiting for your prompt response.
My ola screen shot for the trip is...

On 3rd of august i book a cab from prabhadevi to bhayander in which by mistakenly i left my two headphone of 3000 in the cab, the same time i contacted the driver n he confirmed that the head phone are with him in the car.

I asked him to give it back to me he said he will able to do it the next as he reside chember i can collect it from their. I had visited chembur very next day post which customer has stop receiving call....

The driver on a moving cab forcefully snatched a phone when i was telling him an otp. He then cancelled the ride. And, took me far off from the place i boarded in a speed. And, then in the middle of a place asked for a money and forcefully took rs 1300. The whole ride he was arguing with me and dint let me get out of a cab and to call anyone for a help. He was a potential rappist. I complaint multiple times and there is no response from ola...

This is a complain i am raising regarding a trip from chennai to pondicherry to which, the driver denied on providing a bill for the tax permit. There was a huge fight regarding the same, which i certainly do not expect of. It was a huge embarrassment caused where the locals even thought we were not willing to pay the cab driver. The driver was extremely rude in his behavior. He only asked us to call ola and sort whatever i needed to, and...

Driver took cash from me and money got deducted from the my postpaid wallet. I had called customer care, he said, that he had a talk with driver and driver is saying that he haven't took any cash from me. And now customer care people is saying they can't do anything as driver is saying he haven't took any cash from me.. I requested to connect to the driver, he said, it is not possible to connect to the driver and asked to connect the higher...

Ola cab provide bad serives. Ola app cheat with me seond time. Ola app charge higher than estimated fare. They did not rfund my money. They charge 157 rs. Extra from me. When i book ola cab for my family from jawahar park, khanpur delhi to ashok vihar gurgaon. Thier driver behave rudely....