Ola Cabs / ANI Technologies Complaints & Reviews

50000 loan taken from Aditya Birla FL
I have ola postpaid limit of of 3000 and i am not using ola postpaid from many months
But ola has tagged my name to Aditya Birla FL to a loan of 50000 and remaining balance showing 2Rs and This is reflecting on my credit report in CIBIL as negative account.. i request you to clear that 2Rs also because its effecting my cibil score..

I booked ola electric S1 2 kw with full amount by credit card. Delivery date was 23 Apr.. But they failed again and again... I have also paid 6000 rs interest on credit card... Ola is cheating us...

I booked a ola auto on 29th april 2023, in the morning. As per the ola driver request i paid the amount via gpay and cash. But on 4th may 2023, i received a message that my amount is pending. then i tried to call ola customer care. But phone is disconnected everytime. I also complaint the customer care ola app. but no positive response received from the ola customer care. so, i write to mail the nodal officer of ola. then i received a mail from there side in which i received the whole procedure is showing for filing the complaint. so, i will follow the instructions and lodge a complaint again. but after lodge a complaint, there is no feedback or not either received any responses from ola side. then, i wrote the mail 2-3 times. but as usual no response received not either solved my query. but still showing my amount is pending. kindly look into this matter.

Dear Sir/Madam,

I am writing to express my displeasure with the recent payment reminder that I received from your company for a cab booking that I had made on 30th March, CRN [protected]. According to the message and call, it seems that the payment for the ride is still outstanding, but I would like to clarify that I have already paid the driver in full through Google Pay at the end of the journey. I also can provide screen shot of payment.

I am disappointed that despite making the payment, I am receiving repeated reminders from your company regarding the payment. This has caused me unnecessary stress and inconvenience, and I request that you investigate the matter to ensure that your records are updated accordingly.

I would appreciate it if you could please confirm that the payment has been received by the driver and that there is no outstanding amount. I also request that you refrain from sending any further reminders regarding this issue.

I have always been a regular customer of OLA and have never faced any such issue in the past. Therefore, I hope that you will take the necessary steps to resolve this matter as soon as possible and restore my faith in your services. This issue I already highlighted to your team thru mail and phone, but nothing happened.

Thank you for your prompt attention to this matter.

Sincerely
Bharat

Regarding the postpaid bill charged to me by Ola for last two rides, even though I had paid the fare in cash to the driver at the end of the ride. This is not the first time this has happened, and I have already sent several emails to Ola support team regarding the same issue. I choose gpay option for payment and was not able to pay online before the ride ended and therefore paid to the driver by cash. Now they are harassing with calling again and again.

I have taken a ola ride from BLR airport to my residence on 8th April. The Ola app on my mobile did not show the ride cost after the trip, but it showed 1243 on drivers app and I paid the amount. After few minutes, the app showed the amount as 860. I raised a complaint and ola agreed to refund 383 to my account in 10 days on 13th April and took all the neft details. Till date no refund given and any complaint raised is getting closed without any resolution whatsoever. All the details attached.

Hi,
Had taken a ride on 10th April and opted for phonepe. However due to network issue, I paid cash. Now in app it's showing pending payment. Pls help me clear this so that I can book further.

Thanks in advance

I took a ride from Dwarka mor, Delhi to D21 Corporate Park Dwarka Delhi.
Pickup time 9:15 AM and drop time 9:40 AM. Date 11/05/2023.

My ride fare was Rs. 134. But the driver said you need to pay Rs. 200 and I paid him and left as I was in hurry for my office. Now I am calling the driver but he is not responding even after multiple calls.

Neither any help from OLA support system it is ridiculous app of OLA.

CRN number was [protected] and driver name was Ajay pal it was an Auto RE Compact Plus.

My last ride Bn reddy to secunderabad railway station amount 240rs cash paid to driver. But still showing payment pending due. Please clear my due.

I booked a cab to travel from the airport to my college via the OLA app. I opted for the online payment mode and paid the driver an amount of 1376 Rs through PAYTM

To my surprise, despite having made the payment, I received a notification that the amount is unpaid, and I am currently unable to book any further rides with OLA. This has caused me considerable inconvenience and has impacted my ability to commute efficiently.

I have attached a screenshot of the trip details and the payment for your reference. I kindly request you to look into this matter urgently and provide me with a resolution. I would appreciate any assistance you could provide to rectify this issue as soon as possible.

This is regarding the ride on May 1 2023,
I paid 132 for the trip to driver through gpay but still got charged in ola postpaid.
This is not the frst time.The same happened with me last year for which I raised so many tickets by mailing ola support but nothing worked I ended up paying that money to avoid the calls and texts.when I called customer care they didn't respond properly. The worst customer care I have ever come accross....

I have already paid the money thrice and your fake guys are harassing me continuously for the last three months.

Taken money 2 times but still not received the refund post having discussion multiple times with customer support

Customer support not exists

Only time delaying...promising lie...there is no actual support

Ola is cheater in Bangalore

There has been fraud done by the driver of Ola .. made payment through credit card but the driver demanded cash as he didn’t receive payment .. paid him cash and Ola also didn’t return the debit wrote to Ola support multiple times but they are not replying !! CRN number of Ola ride : [protected]

I have paid the bill by still the payment was pending I cannot go to next drive please clear the payment pending

On 10th April I took Ola cab from Electronic city to Lalbagh (cRN - [protected]). the bill was 512. I paid through phonepe and it was successful but still driver said he did not receive it. then after some arguments app started showing that pay to driver in cash. hence I paid him in cash. he said Ola will reverse the phonepe payment. till today Ola did not reverse the payment. Ola support did not call me even after raising support tickets. below was the response when I asked ola support - "Any extra cash payment made to a driver is outside the scope of Ola payment system. Hence, we will not be able to process a refund". how can this be extra cash payment to the driver?
I want my 512 rs back plus 1000 rs for the mental agony cause by Ola support.

Payment is successful for the ride and it still shows in app that Payment is pending. Kindly resolve it.

Hello ola scooter i have a complaint against you.It's been 4 months since I got the scooter ola S1 pro. Taken on January 1, 2023. I am facing scooter problem since 3 weeks.My scooter stops midway. Show in display. (Scooter issue, changed to park) and I also made a complaint on 25th April And I also made a complaint in Ola helpline number. There is no use from there either. .Which my problem has not been solved since 10 days and I got a call from ola Engineer. He has been saying for 4 consecutive days that he will come tomorrow.But he does not come and the ola engineer number is [protected].Please I request you to solve my problem. I go to office everyday by Ola scooter
My name Bheem singh
My phone no.[protected]

Payment done in cash still showing pending payment.

Paid money in cash to driver still showing money pending to be paid.