Ola Cabs / ANI Technologies Complaints & Reviews

Highly disappointed with the ola auto driver's behaviour, i had booked an ola auto and got a call saying he has reached the location where as he was 1km away, i guided him to reach the location and told him to give me a call but didn't get a call. Upon calling him his impolite way of talking pissed me off hence had to cancel the ride but he reached my location and yells at me saying 'i[censored] don't stand on the road do you expect me to come to...

I have booked a cab on 07.11.2019 from apollo hospital, main block, creams lane chennai, and the ride started by4.14pm and completed by 4.59 at my destination. The estimated fare shows in the app. At the time of booking as rs.168/-only whereas after reaching my destination the fare shows rs.256/-.
I have verified your bill you have charged ride time fare for 96 miniutes as rs.120/-. Kindly verify your clock. I have reached my destination...

Today morning around ur Ola cab driver Whose no. HR 55AC 2725 hit my honda amaze from behind at IGI T3 departure Delhi. After he misbehaved with me and my father. Our flight was just abt to miss. I want my car to be repaired as soon as possible so pl. contact me and provide fund for damage else I have to register a police complaint against Ola and it’s driver....

I booked a cab for gurgaon today but their third class, unruly, out of control driver didn't reach my location made his phone unreachable and cancelled my booking and on top of that this third class unreliable company put a cancellation charges on me despite being ashamed and sorry on such disgraceful act this caused great inconvenience and mental discomfort to me and i list all trust on this third class company and will never use it again...

Dear ola cab team,

I have transferred the money 298/- on 25jul 2019
Copy attached transactionn id (Ola-ompp[protected]ic-bas1954) and money has been deducted from my account details are
(Ecom pur/pay.WWW.OLACA/GURGAON/250719)
Since july 2019 i have received a msg from ola and team for clear the dues, which is i have already cleared.
Kindly stope the msg and do the needful.

Thanks,...

Issue is with sharepass
According to ola sharepass will be applied automatically

But it never happened.
We can see fares are higher than normal
On the same screen we can see sharepass cannot be applied as fairs are normal.
Interesting thing is i called ola support guy
He suggested le to book cab from another app.
Disgusting ola services...

I would like draw your kind attention towards misbehaving nature of ola cab driver. He asked otp and entered it in ola cab mobile
After that he denied to go destination and charged ts 60. Please look into the matter. Take suitable action against it.
Ola cab numbers rj02a 2350 white maruti shift dzire
Driver name vinod kumar meena
Hope you will solve the problem, so in future no ola cab driver will try to cheat...

I was booked ola cab vide crn no - [protected] dated 04th nov, 2019 @ 7.34 am from bhandup west to malad west route, while booking estimated price shown 382/- and booked cab after checking estimated price 382/-. After completion of ride, i was surprised & shocked to see the price 802/- there was no traffic and i reached on time also. Even i understand levy peak pricing charges when the demand is high, so that ola team can make more cabs available...

Ola is completely a fraud company, looting money from passengers, adding additional charges and forcing to buy ride insurance with improper invoice pattern and no transparency in payment transactions made available on the invoice, if same was escalated to ola customer care center, they are just trying to convey no solution on the same debate, really pathetic experience with ola....

On 22feb2019 i booked a ola cab (Crn[protected]) from magneto mall, raipur to purkhouti muktangan, raipur. The cab arrived but refused to take me to the booked destination. So i had to cancel the booking. Still ola charged rs.35 as cancellation fees. This is unfair since the cancellation was not because of my fault.
I hope ola will rectify this problem of wrong penalty on users....

I received message/s from ola cabs stating that i have to pay 500 + penality for using the post paid amount. But i didn't have any regarding this and i didn't used anywhere this amount (Postpaid facility) provided by ola. So, i compalined earlier. Till now my complaint not yet resolved. Still i am receiving messages with increment penalities......

Had booked a trip (Rental 6 hrs and 60 km) ola charged me 1520 rs and completed the trip in after 30 minutes without reaching my destination. Ola driver drops me in the midway of a highway and charged the full amount. I have tried to reach ola customer care but they are least interested to give any support.
His driver taken the full amount forcefully as i opposed him that my trip is not completed why you are not dropping me then he...

I had booked two cabs today and both were late. I had to wait for 30 mins for both the cabs
Even after that one cab was still dropping their previous passenger. I was frustrated because i had to wait for more time and my time was wasted while i was on my tour. I want you to provide the vehicles which are near the location not the one which are very far away and still on another ride....

I am Ola postpaid Costomer fir so long.
I am sure you must be aware about your drivers behaviour with Costomers and rides. If not it’s your failure as a company.
Most of times drivers come to pick location and ask for cash or deny destination, and force us to cancel ride, which cost haae to pay by us.
Same thing happened to me also. I booked a cab from sector 52 Gurgaon to sector 6 Dwarka, Delhi .
Driver shivam(vikas)...

On 3 november 2019 my friend booked a cab from yamuna bank metro station in the morning. After sometime the driver cancelled the ride and reached him. He came and said that where he wants to go he just give the fare that ola is showing. He would be taking that amount only. As my friend was not well so he agreed thinking it's same. On reaching the destination my friend made the payment of rs. 800 in the car only through paytm but as he was...

I boarded ola on 1st november, i have attached the required details about the same. After getting down from the cab i realized my phone is not with me along with air force dependent card. I called back my number after 10 mins. It was switched off. I called the driver he kept rejecting my calls. Then i lodged complaint about it in ola support then he received the call. I have lodged an fir about the same. Have mailed ola security requesting...

I am really disappointed with the Service I have been following ola support team from last months regarding the extra money which was charged during my ride.my registered number is [protected]. I have booked cab from hinduja hospital to bhayander on 3rd Oct 2019 and during ride i have made payment of 539 through card but when my ride completed i was charged by cash also and amount was 589. I have called so many times for your support team...

I had prescheduled ola, as i had a very important appointment. I received a call from the driver (Ramesh d naik-crn[protected] mins pior to the scheduled time. He informed that he would pick me up within the scheduled time. After waiting as he did not reach within the time specified, i called him up again. He spoke a bit rudely telling that he was waiting for me (Wn he was not waiting) when i checked and couldnt find him, tol me that he...

I had prescheduled a ola cab. The driver called me 15 before the scheduled time and informed me that he would be there within the timeas he did not arrive within the time, i called him up again, he answered saying"am waiting for u"when i checked he had not arrived i told him so. He told that he would reach within few minutes. I kept waiting, after half an hour, i called him but he never picked the call., he would cut my calls. The customer...

On 23 oct 2019 i pre-booked an ola cab scheduled for starting at 7.00 p. M. From my dombivli residence to panvel railway station, to board the train, pune ers superfast express (22150) at 9.20 p. M (Alongwith my husband).

Ten minutes prior to the scheduled time, i got intimation of driver assigned with contact details (Crn [protected]). But when i started calling the driver from 6.53 p. M. He did not turn up and refused to...