Ola Cabs / ANI Technologies Complaints & Reviews

Booked pune to mumbai ola cab on the 29th oct 19 to leave pune at 16:00 hrs.
Confirmation received at 11:46 promising that the driver details will be sent one hour prior to departure time.
Driver and vehicle details were shared at 14:54 hrs.
Call received from ola (+[protected] at 14:58 hrs informing that the driver has cancelled the booking and would you like to make a fresh booking. Immediately rs 150 was debited...

Yesterday 30- sept - 2019 i booked ola for rental from revati nagar to itwari railway station nagpur well in advance at 4:00 pm and trip at 10:30 pm.
As per your protocol drivers details are sent 10 min prior to trip. I didn't receive any driver details at all and on 11 th hour i had to make alternative arrangements.
This is the 2nd time i had problem with rental services. Either you improve it or stop this type of service....

Kindly change my incentive scheme. Because none peak hours iam getting around only 11 rupees per kilometers.

In bangalore auto rickshaw meter rate 13 rupees per kilometers.

Ola give me for sedan car only 11 rupees.
Now tell me how can i maintain sedan car 11 rupees per kilometers rate.

Government approved sedan car in city 24 rupees per kilometers.

Ola cheating for all...

I reached to Delhi Cannt by train from Bikaner in early morning. I booked a Ola for Delhi Airport to catch my flight to Kolkata. I booked the OLA on 20/10/19 at 6:42 AM. I missed my flight due to the unhuman behavior of the driver. I told him my urgency. He replied that I have to cancel it and I need to give him cash. I denied because I have Ola money in my account. Then he started driving so slowly that I missed my flight for just 5 minutes....

Hi team,

Myself joshnaa yarassi booked ola ride on oct 21 and gave cash to driver, bill amount was rs 92. But yesterday i got message to clear dues of 92 rs. Already i have paid bill through cash then why should i clear now. This is the second time its happening for me.
I have given 92 rs in cash form. But how come it is asking to clear dues. This discrepancy is very irritating to us.
Request you get it resolved....

I booked a ola cab for my day who is 65 years old, initially driver refused to come at pickup point so i have to drop him at place where driver forced us to. Later on he left my dad stranded on road by lying that your son is calling you on the other side. When my dad got out he ran away.
Later on when i registered a complaint at ola customer care, they said they will take internal action against the driver, when i asked them will get...

Hi ola, i have joined as partner on aug 19, 2019 and surrender the ola leasing car on[protected] at chennai ola bd office ekkatuthangal. I have paid rs.13, 000/- for joining rs.2000/- for address verification and balance rs.11000/- as deposit amount. As per process i could not do this job for 60days and more due to already i got spinal problem for 6months then now suffering from leg nerve sprain so unable to continue this job with tata indica...

Hi team,

When i was booked ola micro cab from new delhi to abul fazal it shown 188₹ to complete the trip. After completion it is charged amount ₹441 with 200 tole tax and fare.
I was used ola postpaid money for the auto payment and got this amount ₹441 which is totally cheated from ola side, request you to check and provide me the actual bill for the payment.
I will not pay any toll charges and extra amount...

Today on 27 october 2019 i have booked a car from my residence which is near to kalkaji head post office, delhi from my ola app around 13:15 timing. The driver was not the one who was displayed on the ola app screen. I was in a hurry to reach the hazrat nizamuddin railway station so i had not asked any question. I was travelling with my mother, my wife and my 11 months child with some luggage. The driver was looks like a drunker in the first...

I left my belong at the cab and i call the diver immediately and the cab driver told me the he have move out even e is near by, and i call him back repeatedly so he answered my call and told me that he will come back at my location by 12:00od night. I have waited till 1:00 am i haven't sleep yet and i call him at 5:36 am again and he ask me to for my location i have sent him 2 time and he told me that he will delivery by morning but he that...

Ola is the worst customer service i have experienced in my life... Ola support #[protected]... Ticket is open since 30th sept n des people keep talking nonsense about unable to contact n pls share alternate number!!! Pathetic!! My ride of june month is showing ongoing & unable to extract invoice bill for cash paid post ride. I hav been requesting for invoice bill against this ride needed for my claims submission in my company. Ola had unilaterally...

I had hired ola cab driver on 25th oct from kondapur (Hyd, telangana) to rajiv gandhi international airport (Hyd). I had a flight at 12:10 departure and i boarded the ola cab around 10 am. It takes 45mins to max 60mins from my residence through outer ring road around this time. Midway, the driver stopped to fill the petrol and waited for almost 5 to 10mins. Then he was driving slower at the speed of 50kms per hr even when roads were relatively...

I already complaint about ola money.
I didn't use ola money payment but they are asking me to pay money continuously. Kindly do the needful. Your call and message disturbing me lot. I can't pay money without using that. So, kindly solve my problem. Please please. Usually i always pay money to driver only. Because ola car used by my father only. He always pay money to driver only. So kindly check with driver's. Ola money disturbing...

Dear sir,

Ola is harassing me by calling and sending regular sms about unpaid money when i have paid the same in cash to the driver. Initially they had automatically updated the setting with postpaid money wallet.in a call with csr i informed i don’t want that facility and will pay in cash in case i don’t have wallet money. Later while travelling within kolkata i paid 1200 in cash knowing i don’t have money in wallet....

Dear sir/madam
I have booked an ola cab yesterday. Chengalpett byepass to chengalpett tollgate. The distance comes around 3.1km. You have charged rs.318. Do you think this is fare to you? I may go in auto itself for below 100rs. Your customer care people who is attended my call is very lethargy. The way she answered is not that much professional and also not satisfied to me. I really put this bill in social media too. By showing...

On 17 sep 2019 i had used ola outstation service from hyderabad to bidar & back (Crn[protected]).

At the time of booking, round trip rental shown was approximately rs 3100/- but the final bill was rs 4669/-. The distance from hyderabad to bidar is about 145kms and round trip with local travelling (At bidar) would not be more than 320 km. But, the invoice was reflecting total travel distance as 419km which is clearly 100km more...

I have travelled few days back in ola and found a driver was totally sick and even when is bleeding from the nose he is driving the car and i asked him that why are you struggling the person said that they will not give the proper leaves if there are any minus leaves in that case they will never leave it seems when a driver is struggling for the organisation how come this people will be like this stupid organisation and i am not happy after...

Sir,
This is getting actually troublesome for me as from last three times, I am charged by ola in the name of postpaid amount even after paying it through cash or so.
On 20 October I got the message that I am charged with 358 rupees and I should pay it online.
This is really worse experience with ola as after paying the money these messages are flooded with fines and compulsions to pay the already paid amount.
Kindly...

Hi Team,

This is Kiran, yesterday night I had booked the old ride but the driver had denied the duty, I had mentioned it properly in the application as well, but I was charged RS 50 again.
Is booking of cab through ola is mistake or is charging even though it was from driver side is a mistake.

I had tried to raise a complain through application it self but not working properly.
Screen shot has...

I tried to book an ola vehicle on 20.10.2019 & after my various attempts i managed to get booked one. I surprised to see the fare charged inclusive of a cancelled ride (I never cancelled any booking). Every time i tried to book a vehicle i received a reply "no vehicle is available" then why charged 50 rs. As a cancellation. I request kindly look into the matter & resolved the issue.

Dps sehgal
[protected]

Thanks....