Ola Cabs / ANI Technologies Complaints & Reviews

I have been using Ola from many years and facing issues related to trip fares and refund issues etc.. from many years. I still stuck with them as they are Indian by origin and had good business model. This week I found many new things about this taxi co. which disappointed me. First, they charged me twice for the same trip today by credit card and cash. I was informed me that cash will be refunded once I approve my credit card payment. They...

It is regarding this auto driver, an OLA Auto connect.
On the date 8th Feb, I forgot a bag in his auto. The bag contained a skating kit.
Despite continuously emailing and following up with OLA's Customerservice, they are unable to give a definite answer.
Neither the auto driver is available on phone.
OLA cannot handle these many people profiles then should think of closing down....

My last ola ride was exorbitant i feel. I booked an Ola micro from Mahalaxmi race course Mumbai to Airoli ( Navi Mumbai). It upgraded to Accent without our knowledge and charged us 730 rupees whereas we paid 450 rupees while going
This is sheer cheating on your customers. Please explain the sudden surcharge and upgradation to ola prime without prior information....

It is nice to see that Ola has started the facility of providing cabs for outstation. There is no such criteria of giving drivers an extra commission if they are going to other city. I booked the cab 4-5 times from chennai to Vellore but the drivers are cancelling the ride because I denied to pay him extra commission of Rs 300. The way they were behaving was very irritating. Kindly take an action against these drivers because we are not using...

Ola Cab Driver Name : Sovan Sarkar
CRN No:[protected]
Swift Dzire W.B 25 F-8229
Date: 27.02.17 Time:10 a.m
While boarding in car for required destination the driver informed me that I have booked in prime and prices are too much.He would book in mini/micro for less price and immediately taken out my mobile frcefully.After 1 km of travelling he forcefully took me down from car and arranged for another OLA.I did not...

Respected Sir,
I had booked an Ola Cab(Mini) on 25th of February whose CRN No. was[protected] from 126, Tara Park, Behala to 103, Seth Para, Howrah whose total charge came up to Rs. 272.
Now today 27th of February 2017, I had again booked an Ola Cab (wanted Mini but given Prime Sedan) from the same pin location to the same drop location and the CRN No. was[protected] but the total charge came up to Rs. 427 which is just the double...

I have recently taken a ride with OLA micro which should cost me somewhat between 130-150 as per estimate. but additional Rs 135 has been charged as surcharge without any prior notice. As per Indian Govt rules, no surcharges are allowed by cab companies but OLA is still adding it in cab bills. Even if they want to apply surcharges then at least they should inform the customer before booking. @OLA These type of fraudulent activities are quite...

Dear all,

I had booked a cab at 6Am bcz my guest's flight is scheduled but just before 5 min your driver had cancelled ride. As its early morning and there will be no vehice available. Somehow i again tried to book an ola but there was no cabs available. Later the same driver is messaging me on whats "apka raja" and some cheap things.

I complaint on your app support corner but till now i did not get any reply...

My mother travelled from Rajnagar extension, Ghaziabad to New Ashok Nagar Delhi-96 after confirmed rate of Rs 314 but on destination the driver demanded Rs645. Kindly refund my extra charged money at the earliest so that further trust can be built up otherwise. The details are as follows :
CRN :[protected], PANKAJ SHARMA, WHITE INDIGO-DL1R9158, OTP-9158...

They DO NOT CARE about customers.
I booked a OLA Share Cab on 23rd Feb '17 (OSN[protected] . I was trying shared cab for the first time. The experience I got, would make it my last OLA share trip.
To cut the long story short, I got down at my destination. Driver asks for cash.
I check my OLA App if the money has been deducted from my Ola Money account. I was using OLA after long gap hence did not remember the last Ola...

I booked ola cab to go to airport at 4 am (25th Feb). This is biggest mistake i did. Cab driver (CRN: 587905nnn) called me for direction and as soon as i said to airport, he said I need to pay Rs. 120 extra without bill. I asked why, and he said this is for return toll charges. I said i will not pay until unless it is part of bill. He refused to take me to airport and drove off. At early morning i do not have any option as i might miss my...

This incident happened on 25th February 2017 at about 2 am. I had to go to the airport and my battery was too low again. So, I booked an Uber cab and it was confirmed as I received a call from the driver. Unfortunately, my mobile was switched off due to low charge but as I noted down the number I thought that would work. In hurry, I just noted down the number but forgot to have a close watch at the driver's face. So, I went to the point where...

First time I used ola cab services from Pune station to ravet ola app shows me bill of 282 rs after discount but when cab come he charged me for 307rs
First Time I used ola cab and will never use again in future
Please do any appropriate action on cab driver and ola cab services to save new and decent customer .
When I try for online payment it doesn't shows for any way to payment....

I had booked a cab yesterday (February 24, 2017) for travelling from my residence at Dahisar W to my office at Prism Tower, Goregaon W, Mumbai. I had got a fare estimate of Rs. 125 on the mobile app. However, the actual fare charged was Rs. 242.
I have been using the cab facility over the last few days when the fare has been around Rs. 150. There was no increase in the travel time yesterday as the traffic was lesser than normal and...

Driver name :- Md. Ashraf H. Shaikh, Vehicle No. ( Not noted)
OSN[protected]

Yesterday on 24.02.17 we booked cab for borivli in sharing
I apply pick up location from my house but building name
was mismatching your driver waited at another location
for about 5 minutes and was saying that I was waiting for
10 min. and he also did not call us after arriving ( we were
waiting for his...

Auto drivers price higher than the meter charge . Though the message says the amount, drivers demand double the amount .I donna why do they register in a trusted site like ola. When we ask the reason for charging high, drivers reply that they can't adhere and accept the offers given to their customers by the organization (ola).This problem must be definitely resolved by the company....

I use ola auto service every day for around 20kms to and fro. But most of the times Drivers Deny the Duty. I don't know the reason behind it. If traffic is the main problem they say then that is a well-known fact in Bangalore. Then why do they join this service? I struggle a lot day and evening to book an auto. Main reason I go for Auto Rickshaw is everytime cabs are not at all available. I do not know the reason for this as well. Moreover,...

Dear Sir,
My Self Rohit Ambekar Vehicle Details
Hyundai Xcent Base My Device problem error last 2 days.Getting Error for No Range in Network.2 Days going to Ola Office at Mahim and Told to Solve my Error Problem.Till today same Problem Face to Me.2 days my Loss of Business Trip and my Driver also giving same Error problem last 2 days
So Kindly I personaly i request to Solve my Problem as soon as possible.
I hope...

CICI DEBIT CARD FRAUD DONE ONLINE SHOPPING DONE ON OLA CABS
I was in my Native - When woke up in the morning I saw a transaction done of Rs. 10, 000 and Rs.10, 000 through my debit linked to my ICICI Bank Account.
“Dear Customer, You have made a Debit Card purchase of INR10, 000.00 on 30 Jan. Info.VIN*WWW OLACABS. Your Net Available Balance is INR 1, 30, 629.20.”
" Dear Customer, You have made a Debit Card purchase...

I have booked an ola cab on 21/02/2017 through my ola app. The Vehicle number TS07UB6025, Driver Sateesh, Mobile no.[protected].Silver Indica, OTP NO. 8266. The vehicle picked me up from Erragadda to East Marredpally, the charges were Ra.169. Though I had ola money in my account, the driver requested me to pay in cash, since he does not even have money for breakfast also. He promised me that money will not be deducted from my account. To my...