Ola Cabs / ANI Technologies Complaints & Reviews

Today i.e. on 05.02.2017 I had booked a ola micro from howrah railways stations to my home location at belgharia, my booking registered as CRN[protected] but when i booked the car no pick prices sign or notice shown to me.At the end total bill was charged as Rs. 438 which also included Rs. 50 as parking charge...when i tried to get contact with the service center of ola cab kolkata, they told me that what ever they done, they made it correctly...

Hi my name is Sunny Abraham.
No. [protected]
Email: [protected]@gmail.com

While booking the app didn't show any peak pricing or surge charge but after reaching the destination the bill was 3x times of the normal bill. In general it cost 180- 210 for 14 km but it costed 527 for it. It's illegal to charge excess amount with out warning or acceptance of consumer to pay such high price before booking. I am willing...

I just did a journey from Vadodara bus depot to sanjay park society karelibagh, vadodara today 5 February 2017 and was very disappointed as the journey was less than 4km but your driver calculation showed 4.12 km. Driver was lost and for that reason it is going over 4km. Up to 4km is showing only 29 inr but your driver charged 62inr. This is unacceptable as this journey should cost less than half the price. Nila Shah...

I have availed your share ola service on friday, 04/02/2017. Your driver has taken rs. 494/- instead of rs. 193/-. I. E. Your driver has cheated me.
Please do the needful. Otherwise i will be taken action for the above.

Uttam kumar paul
Mobile: [protected]
E-mail; [protected]@rediffmail.com

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3 feb 2017
11:26 pm
Logo

₹218
Osn[protected]
Thanks...

1.I had booked a cab in Bangalore to airport.As soon as I gave OTP to driver, he started telling he wouldn't drop me at airport.Before that he didn't utter a word about it.When I refused, he kept on telling he'd stop after 3 KM and asked me to book another cab.Since that area was not my known area, I had to get down right after my ride had started.
2.I booked a cab today.Driver came half way and told he won't come further for pickup....

OLA booking reference no CRN[protected]. From Jalnidhi Co Housing Society, Goregaon West Mumbai Maharashtra India to Prabhu Drishti, Plot No. 3, Block G, Sector 13, Kharghar, Navi Mumbai on dated 3rd February 2017. Cab driver taken extra long route and ready to understand traveler. My parents are of old age traveling on cab, due to age they couldn't alight from cab. I used online complaint option but they refund 166 INR. We are regular traveler...

For my above referred drive from Bengaluru airport to National Games Village Koramangala, I was charged Rs 1242. This is significantly on the higher side, whereas the estimate showed at the time of booking was Rs 700--800. Kindly look into the matter and inform why circuitous route was taken instead of normal one .The distance through the route taken by the cab driver almost exceeded by 13 kms....

Today we have booked an cab in ola cab no-1953 .What the fck with the driver he is completely impolite and rude too.Main thing was he did not drop at our location we went by walk what the hell if we want to go by walk why we will take ride and he took total amount from us being very rude and using bad words as well, And i dnt understand i didn't even rate but he got 5 star rating hwz dis possible take a immediate action and reply me this...

Today we have taken OLA RIDE Witg driver for KRN:[protected] Mohammed rasool([protected]) Auto ts11ua2447.our destination(koti) is 10km from my pickup(b.k guda) point. We started journey. After 1.4km journey he had stopped auto and asked for the money.but my destination not came.he said that my Mobile showing bill. We asked him to continue journey. He fighter with us and taken money from me.he left me on road. He used vulnerable words.please...

Yesterday night I booked a cab in OLA cabs.
Cab got break down in the middle of journey and he stopped me in the highway where it's hard to get the cab in night time. Cab driver collected the complete fare even the still 20 km of journey is remaining. When I called to ola customer care and complained about this they offered me a regret. When I asked for refund it's not possible for us to refund the money as you are calling after an...

In an OLA outstation trip, we have paid at a pump station on behalf of the driver. So he is supposed to deduct it from the finalfare but unfortunately neither we nor the driver remembered at that time. When we reminded him on Saturday night within four hours of the trip, he siad he will pay back via Paytm. But to our misfortune, he is not receiving our calls (both my and OLA's) since Sunday. OLA is now telling that they can't take any action...

This ia regarding the pathetic service provided by OLA share . I took ola share from Airoli to bhandup w . there was one more passenger from mulund (E) . driver first dropped the mulund east passenger then crossed east to west bridge and i travelled entire Airoli Mulund west and mulund east and then reached my home. It tool around 2 hour to reach to my destination . it ia really painful . we normally book cab to reach faster not to visit...

I booking a taxi from vikroli to Wadala after starting the journey I ask driver to air conditioner start. He never listened. I asked one more time to driver then he said without respect calm down and wait until cool.then he said you don't want to continue this journey, you can possible to go out and you can complaint about me, I don't care. First of all I decided to going to consumer court and raise the case against driver with cab. Please...

OSN[protected]
Ola drivers have taken customer for granted and they decide whether they want to commute or not. Drivers not willing to take up trips must not be available in the radar for booking.
Wasting customers time, resources and patience. Coming to pickup locations and denying duty after knowing the destination area is not acceptable. This has become a practice and this speaks of the unethical behaviour of the drivers hired...

I hired a Ola micro from MIAL T-2 on Jan 28, 2016. Ola has a pick up atP^ level.
I booked the ride. CRN no. CRN[protected]
1. The Driver's name was Muddassir Ukaye. The person who picked me up was not the same as it appeared on the receipt. a villager from Barshi, speaking Marathi. He was very well behaved.
2. I was waiting at P-6. The driver asked me to come out at the bust stop.
3. I came out and was asked to...

SMS received on 31st Dec16.

Take an Ola cab ride before Jan 1st 4AM, and get 50% OFF on three rides next week! Party responsibly and take an Ola wherever you're headed. Happy New Year!"

And my understanding on SMS received on 31st Dec given hereunder

"There is no upper ceiling, no "conditions apply" words and not asked me to refer any link for conditions as said in your mail conversation"
br...

Had a very bad experience of my last visit to Bangalore. I had hired this ola cab from Bangalore airport to Rajaji nagar. At the time of bill payment
the driver I could not access the phone and I ended up paying 900 as against the original bill of 663. I called the driver and he promised me to return back the excess charged amount but then he did not revert.
I was there for 4 days in Bangalore, but he did not revert. The amount...

Ola charges Peak Traffic Fare. The Peak traffic fare of 2.4 has been charged. Also the Peak charge icon is so small and in corner that customers cannot see it often. Customers are in desperate need and they have no choice to give. When there is strike by certain sections of transport they resort to this more and it is very unethical
Date of incident : 31st January
Phone : [protected]
Ride no. CRN[protected]
Charge...

I am sorry to inform you that when you were informed by me that I have to go sankara eye hospital and your driver of the vehicle also confirmed that when I rode the vehicle and when he dropped me at HAL and from that place I had to hire an auto Rik Shaw to reach my destination .I was thinking when I do go to Delhi may be tomorrow I will ride Ola but I may have to think twice now .I may book Opera ride now from sankara to my home Atik confident...

I had booked Ola cab in Pune for travel between Kothrud to Ghorpadi. Initially I received one confirmation. The driver arrived near the pickup, but could not locate the exact pickup point. After sometime i received a message that my booking has been cancelled and i have to book another ride. Accordingly I booked another ride and and the driver arrived in 5 minutes.

However, the shocking part was, I was charged Rs 50 extra as...