Ola Cabs / ANI Technologies Complaints & Reviews

Today i had a worst experience with Ola Auto, when i am booking ola auto from app, i get no. After that i was refused by 3 auto walas to take to that destination, 2 didn't respond to my call & 1 cancelled, in all these my 1 hour was wasted. Finally i had to cancel my plan & return to airport. Plz cross check with auto-people before giving there no. To passenger....

Dear Sir,
I am a OLA SELECT CUSTOMER, I have OLA MONEY minimum balance is always Rs.500 in the OLA Account and also OLA Credit limit of 3000.

For last 3 days I am being asked to pay Bills after travel in CASH. I have been talking continuously for last 3 days and also mailed the problem but no body seems to care nor revert back except sending a mail that the issue is RESOLVED.

CAN anybody look into the...

Hi,

I travelled in OLA cab from White field to ITPL. I am regular traveler, usually it cost me 50 to 60 rupees but in today's trip they charged me 124 rupees.

This is really not an acceptable.

Desirable resolution : I want my extra amount that you have collected.

Driver details:
Pattana shetty Ganesh
Mob: [protected]
CRN[protected]
Date of Incident : 31/1/2017br...

Vaishali metro station he stopped the cab about 1 km from there by saying that you can go by your self post which I told him this is not fair and I will report this, he started abusing with me and was about to beat me .. his name is Bijender Singh ( [protected], white WagonR UP13AT1149
Plz take some action against him as he is a monster and might can kill anyone...

OLA is not taking care of the drivers that's the reason drivers are not taking care of customers. OLA is harassing and making false allegation against drivers and not supporting drivers and customers. OLA just fetching money from customers and drivers in form of penalty. NO Resolution!!! NO Customer Centrix!!! NO Satisfaction!!! Only Harassment from OLA to OLA Customers and OLA Drivers also. OLA will make money and will run away after spoiling...

This whole reduced fares on Ola is a farce. Please check the fares at the time of booking and take a screenshot because Ola has started charging much higher than the fare quoted at the time of booking.
And when I raised a complaint (Ticket[protected] I was told that there was a surge in fares and that they send notification for that.
I was being charged same fare without any surge by Uber and I just chose Ola as one of the two....

Kindly note that the above mentioned driver is a criminal who sweet talk foreigners coming to India and swindle their money. He has cheated us with huge amt of money making empty promises and continuously threaten and harress .
please investigate and take action.
Name: J.John Peter
OLA Cap driver
He also has his own company name as Elshaddai Travels.
His residence is 1-577 B, V.R.V. Nagar Thapalthabthi...

Hi, I boarded the cab on 26 Jan 2017 from Pune Railway Station to Wakad. the Driver asked me to pay cash and said he will raise a request for refund. As I was alone at 6 am in the morning I paid the cash and waited for the refund. Today I called CC and they said it is between customer and driver Ola does not take any responsibility.driver name uday patil phn no.[protected]. I spoke with the driver but now he is not lifting the call and Ola...

I am ola customer since more than a year.I started booking ola cab from 8.39 am today. Four bookings were cancelled as the cab driver did not turn up. Booking reference.[protected],[protected],[protected] and[protected]. I missed my flight to Varnasi.Indigo 6E898.ref.no S6MVUL for today.Disgusted with the service. I lost a day and RS 12500 being the flight cancellation charges. Please refund cancellation charges and compensate for the inconveniences...

Mukesh Dinesh Dubey ([protected]) was booked by me as a share cab.. White Indica MH03BC9530. Rs. 244 was to be paid... ( OTP 3204 )
I have been charged extra. my ola money got deducted n I paid cash too...
I called him n I was given answer that u will receive cash back on ur next booking... Neither have received any cash back even aftr booking share yesterday....

I lost my phone([protected]) today morning in Ola cab White Indica, driver name - Ganesh Kumar Paswan, phone no. [protected]. Ola Share Receipt for OSN[protected]When I called him he accepted that he received my phone & will return it in the evening. But since the evening he is not picking up any call & Ola customer service is not helping me . They can easily contact to the driver but they are not doing so. It is their responsibility since I...

Book ola cab twice
1 driver name rejaul, white wagnor crn[protected] time : 07:58 pm
2 driver name somvir prithvi singh, white swift dzire, osn[protected], time: 08:12.
Route galleria market gurgaon to vasant continental vasant vihar delhi.
On both occassion drivers denied duty lastly had to book uber which came on time, this is really a very serious concern....

Hi Team Ola,

I am writing to complaint against the OLA driver(Mr.Raju).who drove for us from Gurgaon to Rohini.Dated 29th Jan.

I was travelling with my Finacee who is a new user to Ola. I had 844 Ola money in my Ola wallet.I got a drop at my resident which is in sector 7.I have asked the driver to drop my fiance at Rohini east metro station which is a nearest metro station from my place.

I have...

Ola recently offered rides at FLAT Rs.99 through a code "HAPPY99". The term and conditions are not absolute. They don't include the surprises/exceptions a customer may have to face/know respectively. In my case, even after applying the code and availing the offer, a fare of Rs.349 was charged instead of Rs.99. The deal clearly said that i would be charged flat Rs.99 for riding 12 km in 30 minutes. Also, the free ride time of 30 minutes doesn't...

One of a cab driver number 3225 wagonr white coloured fought with me...he was drunked and he over takes me wrong way and hit my front tyre I managed my balance and try to cathch him he stop his cab near paschim vihar petrol pump and abusede then he slaped me and I also do the same because he was drunk but sudenlly his family came there and sort out the thing but still it is ridiculous that ur cab driver was drunk while driving....

This is the ride that happened on 16th December, 2016.Where it is ride about OLA share where I'm initially started using OLA credit.Where I had ride from Hafeezpet to OLD ALWAL. However I had charges Rs 158.where the money from OLA credit has been deducted and also I paid through cash.Later I realized and contacted customer support it been like more than 45 days.
No resolution from the customer support.Had word with escalation team...

Dear Support Team,

This is with reference to ticket no 33704921.

We would like to inform you that you have charged Rs. 366.00 for fare increase, which is unjustifiable.

We had booked Micro Cab at 7.00 PM with normal booking (base fare Rs. 55.00 and Rs. 6.00 PKM). As per customer support team excess charges due to CAB on Demand “Fare Increase”.

We would like to inform you that...

Why Ola app will provide to passenger total fixed fare charge for the ride before confirm booking.

If i will change the drop point as actual drop point which is provide to Ola app. Ola app will charge the same which is providing by Ola app before confirmation of booking.

It is loss for both driver and passenger. Please solve my issue as soon as possible.

I will suggest Ola app please don't...

Just now I have done my ride using ola by ola money... But per the notification, I didn't get the 100 rupees refund for my first ola cashless ride.. Why this happened... If I didn't get my refund or proper reply, I won't use your service further.
Please reply me.

Nagabalaji Alagukrishnan
Contact : [protected]
Maysoftech pvt Ltd, near Ayyappan Temple,
Chennai....

Dear Mr. CEO,

This is with reference to our last night booking. Please find the details as below :

CRN :[protected]
Driver Name : Veerabhadra EE
Vehicle : Mini White Swift Dzire
Date : 25/01/2017

Will OLA take the risk for the safety of its customer? How can you even afford to hire drivers who barely sleeps and risk lives of people around? Is safety not the top priority for...