Claimed

Ola Cabs / ANI Technologies Complaints & Reviews

1
Last updated Mar 31, 2024
Complaints 9455
Resolved
239
Unresolved
9216
Quick Links
Statistics
Share
Contacts

File a complaint to Ola Cabs / ANI Technologies

Having problems with Ola Cabs / ANI Technologies?

File a complaint and get it resolved by Ola Cabs / ANI Technologies customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ola Cabs / ANI Technologies
Customer Service Contacts

Ola Cabs / ANI Technologies Phone Numbers

Phone
+91 80 6735 0900
1950
862
+91 80 4665 5300
507
294
Fax
+91 80 6735 0904

Ola Cabs / ANI Technologies Website

Ola Cabs / ANI Technologies Head Office Address

Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 301

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pinnacle Inds
from Mumbai, Maharashtra
Report
Copy

Km wise fare charged by ola

Address:Mumbai City, Maharashtra, 400072
Website:www.olacabs.com

I have taken a ride on ola cab on 06.01.2017 from chandivali, mumbai till my house in chembur, mumbai and the fare charged was rs.432/- for 35 km.

The distance is only of 18km. Ola cab has charged me double for this ride

I break up was follows:

Bill details
Base fare ₹ 55
Distance farefirst 20 km ₹120
Last 15.7 km ₹188.4
Ride time fare for 37 min ₹ 37
Total...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
gandhisanju
from Satara, Maharashtra
Report
Copy

Ola money coupon codes not worked

Address:Bangalore, Karnataka, 400004
Website:www.olacabs.com

I am very disappointed as the brand like ola is cheating to its customers, i received ola money coupons by holidayiq.com for their review, i got two olamoney coupons which was to be applied on their app, but unfortunately the coupon codes were not working so i requested to holidayiq.com they asked me to contact ola for support. So i contacted to ola support via email, as usual they replied "your complaint will be resolved", but for eight...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AftabAnsari1066
from Bengaluru, Karnataka
Report
Copy

Driver was so rude

Address:Bangalore, Karnataka, 560067
Website:ola

Myself and my wife borded th ola share cab.
And he dropped me somewhere i did not know which place it is, telling me this is your destination.
Initially i thought he wants to drop the another pessenger who has boarded th same cab(Ola share).
Driver's behaviour was so bad and rude.
Animals are far better than him.
He dropped us in middle of journey in night time and let in middle of road..

He...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shashabs
from Salem, Tamil Nadu
Report
Copy

High ride charges... & rude behavior

Address:641038
Website:www.olacabs.com

I booked an ola cab from coimbatore to mettupalayam for a drop only as i know it was outstation i enquired with driver how much it will be charged driver said it will be charged 700 to 800 rs even i enquired four times with him he said the same thing. The destination time duration is 1 hour for that ola charged 2459 (Crn[protected]. As it was not a whole day booking, when enquired to driver he is not aware of the fair and terms of ola......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anurakjha
from Delhi, Delhi
Report
Copy

Charged extra on the name of special rides

Address:Dehradun, Uttarakhand, 248007
Website:www.olacabs.com

I booked an ola from premnagar to kandholi. I took a fare estimate which showed 229 for 8.5 kms. After completing my ride the fare charged to me was 398. After speaking to the customer care executives, i was told that you have been charged for a special ride... Pls refer to our website. I said whatever you charge you should tell us before booking. They showed some other rates while booking and charged me by some other rates after the completion...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sai Kiran D
from Hyderabad, Telangana
Report
Copy

Cash was collected instead of payment was done through wallet as well

Address:500008
Website:OLA Cabs

We have booked cab from miyapur to shaikpetnala yesterday evening ie jan 7th 2017, and payment option was selected as through wallet. Crn[protected] driver name: koti tiresh with cab number ts08 str 8948. But upon reachi ng the destination driver has collected physical cash rs 230 from my father (As they are old they were not aware that the payment was already selected by wallet), they paid in cash rs 230. But upon reaching the flat we understood...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gaurav198630
from Agra, Uttar Pradesh
Report
Copy

Long route taken by driver

Address:Bangalore, Karnataka, 5600334
Website:www.olacabs.com

Below incident happend on 07th Jan'17

I booked outstation cab on 06th Jan'17 from Ujjain to Indore. While booking the distance from Hotel Kalpana Palace Ujjain (Boarding Point) to RRCAT Indore (Drop Point) is 72 KM.
During the journey, Driver choose long route to reach to our
destination and finally when the trip stopped, it shows 101 KM and charged extra amount for more KMs. When i called customer care they...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suddu84
from Mumbai, Maharashtra
Report
Copy

Ola cabs overcharged me

Address:400071

I had booked an ola out station cab from sadanand regency, pune highway to chembur mumbai, the approx distance being 120 kms. However, the bill that was emailed to me showed a distance of 211 kms, charging me extra for 90 kms.
When an email was sent to ola customer care, they responded saying they are sorry that this happened, but they cannot refund the money. This is totally unacceptable.

Beyond a point, ola stopped...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mannempelli Shashidhar
from Bengaluru, Karnataka
Report
Copy

Ride time

Address:560001
Website:www.olacabs.com

Looting at its best

Seriously after charging for the all the things like, base fare Rs/km they are now charging for the time too. Wow i always wonder how these guys sleep by cheating people, no moral no ethics outright money busting

No particular reasons and does it have legality, if we ask, its a company standard pricing policy, company policy my foot...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikas1480
from Gurgaon, Haryana
Report
Copy

Double payment

Address:Faridabad, Haryana, 121005

Greetings...
Happy New Year

Today morning 7 Jan i booked two cabs mayur vihar to hazrat Nizamuddin railway station both cabs payment deducted by ola wallet ...
CRN[protected] Rs. 333 Driver
Ok

CRN[protected] Rs. 335 Driver Name Rajkumar white Indigo..
He collect cash money from my brother Rs. 335 n same amount deducted from wallet ...
Request you please return that amount in my...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Mohali, Punjab, 140603
Website:www.olacabs.com

Mr. Prince Ola Cab Driver of White Accent CH52T0371 harassed and abused in the ride (OSN[protected] of 10 minutes.

By mistake I paid extra cash to him and when I checked the bill, it shows some amount is already paid by my Ola money wallet. So I asked him to return the extra cash I paid, he started arguing and told me to get out of his cab. He also used abusive language. Moreover, when he picked me he kept arguing for money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh Kumar Singh Chauhan
from Delhi, Delhi
Report
Copy

My booking cancelled without information

Address:201010
Website:Ola

I booked cab through mob no [protected]. I contacted drive.He told me that he is3.5 km. away from my residence.Zen spire Ramprasthagreen Vaishali Ghaziabad.201010.I booked cab for Nehru Nagar Ghaziabad for my wife.But when we reached the spot at discussed with driver.cab was not there. I contacted to driver, he told me that booking had cancel.So I arrange auto for her.This was very embracing. Pl. take action against driver....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijay khati
from Mumbai, Maharashtra
Report
Copy

Charge extra Rs 120/-

Website:Ola cab

We have booked OLA Cab on Friday evening to droop at airport Banglor. Accordingly we have received SMS. My CRN No is[protected] with vehicle no KA 13 B 7035 Whitte colour swift dezire. Mr Jalaluddin ask me to pay Rs 864/- which include the toll tax of Rs 120/-. But we have received bill of Rs 744/- only.
This attitude of Ola people we never except. It is completely case of forgery. We hereby request you to look into the matter seriously....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
alienannie
from Bhopal, Madhya Pradesh
Report
Copy

Cash paid along with wallet money deduction

Address:Jaipur, Rajasthan, 302022
Website:www.olacabs.com

I used the ola services on Jan 5th, 2017 and wen the trip ended, driver asked me for cab fare. I paid the amount instantly. But after some time, same amount was deducted from my ola wallet as well.
When I talked to the ola customer care representative, they asked me to talk to the driver and get my money back. When I called the driver, he again asked me to talk to ola customer care only. Since then, neither the ola customer care service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
somnath_adhikari
from Kolkata, West Bengal
Report
Copy

Unjustified fare deduction from OLA money app

Address:560034

I traveled with my one friend by OLA share on 03/12/2016 with OSN[protected] and Invoice ID DI[protected], Invoice Date 3 Dec 2016 in Kolkata, West Bengal. I had Rs 2 only in my OLA money balance before booking of the ride. The fare of the ride was Rs 95. So, Rs 2 was automatically deducted from my OLA money app and also I paid Rs 93 in cash to the driver before ride as per company's rule. Then I received message from OLA to recharge OLA money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Moushumi Banerjee
from Delhi, Delhi
Report
Copy

Fare deducted from APP as well the driver took cash.

Address:New Delhi, Delhi, 110075
Website:olacabs.com

On 27th Dec, I booked an Ola cab from Dwarka, New delhi to Nizamuddin Railway Station. the booking was done from my brother’s phone.

I was in a hurry to catch a train, otherwise I would have missed it so I did not check with my brother if He had money in OLA APP.

The driver did not tell me that the money was deducted from the APP account and took cash from me.

we contacted Ola and ask them for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pcthallko
from Lucknow, Uttar Pradesh
Report
Copy

Taxi not turningup at agreed time- even no communication

Address:Lucknow, Uttar Pradesh

Pl.refer to client reference: CRN[protected] scheduled for[protected]:00:00. This reference number was mailed to me as a commitment from OLA to depute a taxi at the given date and time. Neither the taxi appeared at designated time nor any communication from Ola came till today. As a result I had to miss our flight and suffer financial losses. Missed our commitment as well.
Ola must apolosise and compesate for my losses in whatsoever...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karan Jhaveri
from Mumbai, Maharashtra
Report
Copy

Didn't get cashback

Address:Mumbai City, Maharashtra, 400006

Today I rode with ola in the morning cashelss. I was supposed to get 100 Cashback but I didn't get it.the coupon said that you will get 100 RS off in your first two cashless rides. The first time I didn't get Cashback. This is unacceptable I should get 100 RS back in my account.. if this kind of cheating happens I will definitely stop using ola and go to the competition.. if I don't get 100 RS back I will also convince friends and family...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:500034
Website:www.olacabs.com

I took a ride today in the morning from masab tank to banjara hills. I paid in cash to the driver and later they deducte amount from my ola credit money as well.
When I called up customer care to compalint, they mentioned that they cant do anything and when I spoke to their supervisor, he mentioned that driver is denying for the cash payment. I told him to connect me with the driver on a conference call which he denied.
My...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandrakant Kapileshwari
from Mumbai, Maharashtra
Report
Copy

Cheating about OLA cab fare

Address:400030
Website:www.ola.com/in

A serous warning to all the commuters who hire OLA Cab services. This OLA company is a Cheater and a Fraud service provider. I had a very bitter experience with this OLA cab service.
On December 28/2016, I booked a OLA cab on my mobile app. from Pune Station to Wadgaon Sheri The distance is only 8 Kilometers The travelling time was about 28 minutes. It was a night time around 9-00 PM.
When I booked the Cab the approximate fare...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy