Ola Cabs / ANI Technologies Complaints & Reviews

Ola have started looting the money of customers.
For my last trip i have selected cash as option and paid rs206 as cash directly to driver.
Even though ola have charged me rs206 through credit card and deducted the said amount for no reason.
Please refer the attached details and complaints raised.
I have provided them every details about this transaction but beyond that they said there is nothing they can do as...

Ola cabs india pvt ltd is a worst cab service i have ever seen .
the negligence of the cab drivers is very sad thing of the org
they dont have cabs nearby
they only have micro or mini on the app but not on the roads
the drivers canceling our rides without any info makes us disgusting and shows their irresponsible nature.
uber service is very good....

Information of travel:
Crn[protected]
Date: 31.12.2016

I was travel from ambatur to mathur which is nearly 15 to 16 km. But it showed me 21 km. Before my journey i checked the estimated ride amount, it showed rps 200 to 250. But driver asked me to pay 330 rps. And there is no toll gate in between the travel. But they charged for the toll. I dono why it happened.

Kindly refund the extra charged amount....

My ola account blocked without information and took the all ola money.

When i contact with customer support got response, "it's automatic bolcked by system. Register with new number to access the application but, we won't transfer money to any account".

But, they are saying through ola money you can pay electric bill, mobile recharge, movie tickets.., how to trust these guys without specifying reasons blocking...

I booked ola share with Rs. 208 in balance in ola money and trip cosr was Rs.316. It showed me I need to pay Rs. 108 in cash. Then before the trip ended, I recharged my ola money woth Rs. 200 for future trips. I expected Rs. 200 in my ola money account but no, it deducted Rs.316 from my account and made me pay Rs. 108 to the driver.
I called up the customer care who repeated one thing, "as per ola policy money cannot be refunded"....

Hi,

I have taken ola Ride PNB 25th December 2016 from Meera Bagh (Delhi) to Greater Noida, which is approx 60 km. But at the time of billing I was charged for 105 km which was unexpected .

At the time of payment i raised this query with driver but he also behaved rudely, I was left with no option but to pay the high amount the way driver was behaving.

This is pathetic experience which was unexpected...

I rahul sharma has forgotten my mobile letv in ur cab on 1st jan 2017, when i was coming from hatia station to my home. Near nifft patel nagar hatia, ranchi. The problem is only know the car specification, atlo k10, white color. Bcoz my mobile is lost i don't even contact to dat driver.. N my mobile has been switched off, even gamil and ola paswords has been changed. Find my mobile plzzz zn send it to my address given above. Coperate wid...

Please be carfeul before using Ola Share cause you would definitely end up reaching 30-40min late to your respective destination.Ola Shares a person not on the route but anywhere so lot of times the cab has to take a uturn and travel to the opposite direction.In Uber Pool they would always share with you a person who is on the way but in Ola they are just after squeezing money at the cost of customer.
Ola has to rewamp its software...

Dear Sir/Madam

We have haired a Ola Cab on Friday Dec 30, 2016 at 5.43 PM from Sir Ganga Ram Hospital, Old Rajinder Nagar to New Kondli Chowk, DDA MIG Flat, Delhi -110096 via Ola App. The Driver Name is Pradeep Sobti & His Wagon R Ola Cab No is DL1RTD1940. The approx cost show us in the the Ola app at the time of booking is Rs. 276. The Booking CR is 3233.

We have reached the scheduled destination at 7.26 PM....

I HAVE RECEIVED A MAIL FROM OLA CAB ON 27 DECEMBER 2016 WITH FOLLOWING QUOTA "Flat Rs.75 off on 5 Mini/Prime (Sedan/SUV) rides in Bengaluru with the code NYE5. Offer lasts till 31st December, 2016."
ON DATED 30.12.2016, IHAVE BOOKED OLA CAB WITH BOOKING REFFERENCE NO- "CRN[protected]" BUT WHEN I APPLIED THE DISCOUNT COUPON, IT SHOWED THAT THIS WAS NOT APPLICABLE ON MY BOOKING.. WHY???? IT WAS REALLY DISAPPOINTING . IF THIS COUPON WAS...

Hi,

I had taken a ride on 7th December. By mistake I had left my sunglasses in the cab. I had called up the driver and he mentioned that he will deposit the sunglasses in the Ola office. It has not been deposited and every time I call the driver he gives me stories.

While I completely accept that it is my negligence, I do expect better customer service from an Ola partner. This is tantamount to theft and a do...

I had booked ola from chennai egmore station to chromepet, chennai at 22:45 on 30/12/2016.
I was given the details as follows:
CRN[protected]
Driver name: Sakthikumar R
The driver arrived at the destination and when he got to know that the destination is Chromepet he driver refused to drop me to the destination saying that he will not come. And my booking was cancelled.
Ola is not a normal Taxi or Auto...

I had booked ola cab in kolkata to travel from sdf to dumdum. The following details were sent to me.
Raja Prasad ([protected]) is on the way in a white Bolt OD01L8110.Please reach sdf to board your cab.You are paying Rs.83 for this ride.Share OSN[protected] only on boarding cab.
At the end of ride, i handed over 100 rs. note and he returned only rs.10 note and did not returned rs.7 giving execuse of not having the change.
....

I stay in Bangalore on 30 Dec 2016 I took a ola cabs from kalasipalayam..From there to my house is only 16 Km . Normaly they charge only less amounts so I thought I can save money by using Ola cabs but when I reached my home .The bill came around 700 I was so shocked .Even the auto driver take only 300 something . Then I checked km in that it showing 43 Km but I traveled only 16 Km .How can they fool around people like us. .Should something...

CRN[protected]
Date-28/12/2016 Time-8.32 pm
Kallakana Gowda
KA447660 . Indica
[protected]

My name-Nayan Kulkarni
[protected], [protected]
mail id- nayan.[protected]@gmail.com
i lost my phone in cab yesterday night while travelling from nayandhalli to BTM layout, im sure that i left my phone in the cab itself, i kept my phone in front dashboard. but driver is saying that there is no phone...

Hello,
I'm a regular passenger of Ola cabs. Till now I'd very good experience with Ola drivers. But today I was very much disappointed with 2 of your rude drivers. They didn't care about our security, started abusing us and dropped us in the middle of our destination which is not a safe place at all.

Incident 1
CRN[protected]
Driver Name: Shivarudrappa Gg.

I booked this cab at 05:26 PM. The...

This is my second bitter experience with ola. The cabs these days don't have Ola boards and drivers are arrogant and abandoning customers whether we book ola prime sedan or ola mini. Every time I am promised of strict action against such irresponsible drunken drivers. As a woman customer there is no safety guarantee. Need strict actions for both the complaints made by me. Latest incident date today 29 Dec 2016 and 10:30 am booking to chennai...

I booked an ola mini cab on 28/12/2016 from mathuradas mathur hospital jodhpur to AIIMS Jodhpur at 8 pm. But driver Sandeep Mewara cancelled the ride after few minutes. At booking the cab was 8min far. After 5-6 min also it was showing 4min. without calling the driver cancelled and I was charged extra amount. I am a regular customer and often this happens. please take appropriate action....

I pallavi shah having the ph no [protected] had a coupon chn49 which should give 7 kmts at 49/. And after that rs6/km i travelled from baliah avenue to walltax road at 3.50pm distance of11.5 kmts and 41 mnts driver name sobanbabu j. On 17th december i had asked for mini but was upgraded to sedan and i had to pay 214/ where as it should not be more than 49+30+41=120/ i had received the message that i have been upgraded or i would not have taken...

I had booked a ola mini cab from mira rd to borivali which got automatically shifted to ola prime inspite of showing the availability of the mini cab which resulted into the higher fare of rs 260 even by applying the code of TAKE450 which gives 75 rs of on fare rate. The normal tariff which i get for this route is around 190-200 which i always travel. By comparing all the above mentioned info i should have got a maximum fare of near around...