Ola Cabs / ANI Technologies Complaints & Reviews

This is regarding the particular ride " CRN[protected] ".

I am one of the regular customer of OLA CABS, I booked a Micro cab from Lajpat Nagar, New Delhi to New Ashok Nagar, New Delhi. The total distance is around 10 kilometers, in which only DND (Rs.28) is required in this route no where Noida, UP entry is required.

But on the ride dated June 18th 2016, the driver MISROUTED the route to Noida, UP which really...

Sir am travel from t nagar to medavakkam about 16 km only the driver Mr. S.suresh his phone number is [protected] & his auto no. Is tn o 4y 0874 .but he bring the auto no. Is 7895. at getting down at medavakkam .he did not show me the actual amount & message and he demand me Rs. 250 . this is not good l feel bad about this matter. Please take appreciate action on this matter and for customer satisfaction. Yours faithfully k.Selvaraj. thanking...

Hit and run case by one o[censored]r cabs at around 2.30pm (19/06/2016)on chennai airport road at a signal.
Cab driver did not present his id but we have noted the car number as TN18AB8941
Traffic police on site asked the driver to keep his car to side during which he escaped from the site. And I have given a call to ur call center as well which gave us a useless feedback. Respond asap otherwise we will be taking up this case with...

Today morning, my family members were supposed to board a flight at Terminal 3.

None of their cabs are available, we tried several times between 5 AM till 6 PM. Finally we gave up and took auto for airport.

What sort of services these guys are providing. All Cab drivers GPS were off and seems their service is available only in general working hours....

I am a regular customer of ola for a past 1.5 years. I have had a mixed experiance during this time period. However since this ia a place to submit complaints, I will speak on the harah side of my experiwnces.

I dont understand certain rules set by ola like

1. Some drivers insist that ola rules strictly prohibit them to take any route other than the shortest route. I do not understand who has given this right...

I believe my complaint will not go to deaf ears. as there are 2183 complaints against ola cabs, that i can see online. i have experienced multiple issues from Ola, but i never paid that attention. but today it was high time .

Today it was the most horrible experience, where i tried to book ola cabs from my alternate mobile number 3 times. But all the 3 times the drivers gave me lame excuse and didnt turn up for the trip .First...

Yesterday (17th june 2016) around 6pm my father and me took a old cab booked by my friend and the driver was very rude to us because he didn't know the location of our area even though we made him speak to our relatives who we were staying with, as we were tourist in pune. Only came there for days. He attacked me while we were about reach. He punched my dad on his nose. He was bleeding. We took him to the police station (Ghorpadi). We launched...

I have been having a horrible experience off late with OLA cabs. Their drivers are rude, there is always a bad stench emanating from them and the car, they are rash and often end up ramming into other vehicles and they are never on time and are always on their phone while driving. I wish to bring to your notice one recent case which demands strict action.
i prebooked an OLA cab on Thursday (16th June 2016) night for a ride that i wanted...

Regarding ride crn[protected], no prior information is provided in ola app for charging for parking. The driver did not inform nor did the app norms. Charged almost double. That's cheating. I[censored] want peopl to pay fr parking kindly include it in ur rate estimate card!! Its nowhere mentioned, making fool out of people. Moreover driver did not came to pick up on my location, i had to walk a lot. N still i was made to pay parking charges. That's...

It's the worst service it's happened with me for the second time now...The quality of drivers are of the worst level.. even ola as company shld take the onus of training them with general good behaviour as their name is on stake...first the driver doesn't know about roads or direction don't know how the he'll he is been hired as a driver...doesn't know how to talk to passengers...just cancels the booking without...

WRT : CRN[protected],

The driver left me at the middle of the road just because he assumed that I contacted Customer support and complained about his poor sense of direction wherein I was talking to a friend.

the time was around 9PM where I could find no other vehicles, I called support and also sent an e-mail - but as expected received robotic e-mails.

OLA is nowhere close to what they claim to...

Ola cab service is poorest even when we are paying they treat people pathetic . One of the driver said he will remove the covers which was totally uncomfortable while sitting but because it was his new car he will not uncover it .is it really a customer service u guys are providing ??? The cleaniness in ur car is pathetic they smell like hell . No manners of talking to their customers...

This company is fooling public. Drivers now a days found new way to make easy money. They will start trip which you have booked without picking you up and then receipt comes in your name stating trip is completed, and sometimes money is also deducted.
I have spoken about this to at least 10 people and everyone has same compliant.

If you raise concern with Ola within 10 mints email comes up as issue resolved with out...

This complain is 9 june, 2016

I booked a cab on 8th june, 2016 for airport for 4:01 am on 9th june, 2016.

When in the morning i got message from ola about driver details (Dhirendra[protected] when i was calling on this no. His phone was switched off.

I kept calling him for almost 20 mins. Then i cancelled my booking around 4:28 am.

I have to take an emergency car and took paid on...

I booked a cab from perungudi on june17th, 2016, evening
Driver name: ismail khan s. A
Car details: tn20cy6368 (Silver indica)
Phone number of driver: [protected]

After few min the driver called and he started yelling at me, saying he can wait only for 80 sec. If it is so, he could have formally informed me, saying as i am late he is cancelling the cab. Later i asked to cancel and disconnected the call....

We booked the cab from Kanakapura Road to Yeshwanthpur Railway station.
Pickup time was 8.30, we were continuously calling and he always tell 5min.
We waited for 30 min then we realized that driver only cancelled.

We luckily got auto and went.How much tensions & panic we got they will not understand please take any action for this.

Driver Details:

Mr.Francis
[protected]br...

When I booked a ride from my location near uttarahalli, Bengaluru, the driver named ranganatha wit car number KA05AF8275 cheated me by lying that he has already arrived. He never turned up. Within 5 minutes I got a bill of 12 rupees and strangely another bill on the same ride of 43 rupees. How can i get a bill when i have not even boarded? The coupon of discount was wasted. Again I booked another car and that driver refused to come on time....

I have booked Ola cab today from Chadivali to BKC. Mr.Salim ANwari[protected] picked me. After reaching BKS, Bandra he asked me whether I have cancelled my trip request. I said NO. He tried to reach some one and after sometime he asked my to pay 300 for the trip without any display. This is not at all acceptable. I feel cheated without any SMS or mail receipt for the official trip I have taken. This is one of the tactics he is tried to...

OLA drivers(car owners) in amritsar are not satisfy the system provided by ola in amritsar. The is not such money pay by ola to car owners. yeaterday we reached ola office amritsar to take justice. nearest cities ludhiana & chandigarh are happy with ola because the give best package to ola car owners but this satisfaction in amritsar is not there for amritsar ola car owners. Amritsar ola cars is at commision with every ola ride but this commision...

I was travelling from bandra to taloja on 15/6/2016 MH47C9812. I had a meeting in company so i informed the driver to wait till i finish my meeting.
when i finished my meeting and out in parking i was shocked as the driver was not in the parked area. when i called him on hes phone, he told me he has already left. and told me to give his complaint to ola office.i had my bag in the vehical. i had all my contacts and details in it ....