Ola Cabs / ANI Technologies Complaints & Reviews

I booked an ola cab for shamshabad airport from ecil hyderabad
I have been charged for rs 1953.
This is not fair as was new to ola cabs.

Please let me know that ola cabs are cheapest in word but what about the fare taken for just 63 kms i. E. Rs 1953.

As i am totally new to hyderabad & ola cabs, it never means that ola cabs will charge as much as they wish.

On 23rd june 2016 i spoke to your employee named sagar he was not able to answer my all queries then i asked him to transfer the call to the senior level he transferred my call to bharat i told my issue that the amount i had paid to driver is to high because earlier i travel to the same location through same route and that time i don't have to pay that much amount he asked me for my previous crn no which i shared with him he said there is some dispute with me and he ensure me he will take my complain on priority bases and he will arrange a call back or for sure he himself call me within 24 hours to maximum 48 hours and the amount will credited to my account. And still i am waiting for call.

My queries are:

Why they have charged me the toll charges state tax/mcd charges of rs. 200 and the total bill is rs.365 crn for the same is[protected]. Earlier i had booked a ride for the same location i don't have to pay any state tax/mcd charges of rs. 200. For your reference here is the
Crn no:[protected] i booked mini cab you can check how much amount i had paid at that time. One more crn no for the same location: crn[protected].

These people are making fool to customer. I want my money back today otherwise i will file a complaint against your company.

Regards
Bhagyashree
[protected]

Today at 8.25pm i booked a ride with ola. But however the driver (Pramod-[protected]) did not show up for 15 minutes, even though he was at 100meters distance from my place. Upon calling him, he had transferred my ola booking to some other person, without my concent and did not care to inform me either. I called up the other driver (Suresh-[protected]) and he said he will reach in 5minutes. But however he did not show up for 20minutes. Calling on him again, his phone was switched off.
Please teach your drivers to have the courtesy to call and at least inform their unavailabity. We decided to opt for ola as it was raining outside. And we ended up getting wet in rain for good 45minutes.
Please teach ola drivers the basic manners at least, how to behave with customers.
I ended up having a very bad experience with ola drivers.

I had an urgent work to attend and booked the OLa cab. c r n[protected] on 26th june 2016 at 17.21 hours. Mahtab the driver was contacted by me, who insisted on telling him where i want to go. after listening, he went off line. after sometime i again called him, he said he is about 5 minutes away. in the meantime i received a message that sai your car has arrived, while there was no car at pick up place.his telephone simultaneously went off line.
this is a new trick, wherein the driver shows that he has reached the place and leaves as no show. car no is WB 25E 0287. ola should take re conciliatory measures if they want to keep its reputation intact.

G S Ali
[protected]@yahoo.co.in

Ram ([protected]) white indigo up78ct7669. I book through ola cab but driver cancelle drive and use abuse to me

O kindly dear ola cab ither you will take sticktlly action or i will take sticktlly action against you through complain in consumer court and provide action deatails as soon as possibe

Thanks &tegards

Anshuman awasthi
[protected]

I had booked a cab from Handewadi to Yerawada. However when the driver gave us the bill, we were taken aback to see a charge of Rs 662. When I went to Handewadi in the morning the charge was only Rs 222.00. Ola cabs has cheated me to charge me almost thrice of the charge. This is only the first step, will be going social about this. The driver just blatantly told that it could be a double charge, but refused to explain. This is pathetic service.

On 17th of june around 6:43 pm i booked the ola cab from kaservadawali thane. As i was unable to locate the driver i left the location without informing the driver and preferred an auto rickshaw. At 7:12pm i receive a message i have been charged rs. 122, when i did not board the cab. Since then i receiving a lot of missed calls at night from the same cab driver. When i tried to contact back i got no response.

Please find attached image showing
- driver details
- missed call details received at mid night

Driver contact details : rajeshkumar ([protected])

We need strict action to be taken in this case!!

So i hope you guys will look into this on a high priority basis and take necessary action on the same.

I am expecting a response on this in next 24 hrs. I hope you will stay up to your service as you advertise.

Yesterday i book the ola cab from japenesse park rithala to nangloi metro station time is around 9:30 pm, i am 100% sure the phone is left during the ride
The driver said there is no phone there while he check
O where the phone goes
The driver name is sandeep phn no - [protected]
White wagonr dl1rt4229
Driver is allegedly saying the customer he pick after my ride might take the phone but the company is saying the imformation is confidential so they cant share the next customer
The driver or the peole who took the ride after me is reportedly have my phone
I want to lodge a f. I. R against them if the suppositively action is not taken

I booked your cab yesterday. The driver was subhashis (Mobile no.[protected]) vehicle xcentwb11c7795. My destination was howrah station from salt lake sec v. Surprisingly on reaching howrah station i was charged rs.620/-without showing me any bill generally prepared by your company with an intimation to the customer. I have got no information from your end as yet as to authenticity of the bill. Please inform whether the fare taken from me is genuine or not.

Dear Sir/Madam,

My Name is Chinnayya - [protected]. I am trouble for ola cab driver his name is Yadagiri Vh No:TS02UB0440 mobile no: [protected]. i am extremely suffered for his service. This is second time so i am raising the complaint. I Humble request you please concern this complaint.

Dear ola,

I have been booking your cans since past 5 months. I took a ola can from ambazari nagpur to beltorodi in the morning and booked a return cab from beltorodi.

Driver shyamkumar mh40y6438 was supposed to pick me but cancelled the ride saying that he has to travel 4-5 km extra to pick me up. Soon i received a cancellation sms saying that i will be charged a cancellation fee of 25 inr to compensate the driver.

I called the driver instatantly and he was arrogant and ruthless.

When i told him that i will make a complaint against him he said "beshak kijiye".

Regards shrikirti joshi

I have had many pathetic experiences with ola, one of the worst one is here. I booked a cab for my parents (since they dont know to operate phone), made a prepaid booking, when they were getting down they were fooled by showing some previous bill by the driver and were asked to pay some 700 rs. This happened about 6 months back, no one took any action. I kept quite about this. 13 days back, when i booked a cab at 3.21 am to airport (my flight was at 5.20) the driver said he is coming, 15 mins passed and later he says he wont come, i booked another cab, waited for 5 mins again, he too asked me to cancel it, this happened multiple times, finally could book a olashare auto, paid 637 (Approx) and after crossing a distance of about 4 kms, got a another booking, driver literally took 15 mins to locate the co passengers location, and when finally located, he waited for the co passenger for 15 mins whereas they r suppose to wait for only 5 mins, since i was requesting him to make it fast he rudely replied me asking to book another cab despite of paying him the entire amount, considering no other option i booked another cab, new can driver denied to driver more than 60kmph, and finally takes me to parking zone instead of drop zone, and starts chit chatting with the parking toll guy. By the time i could run and reach the boarding counter it was late. reach at 4.55 am. i have incurred a loss of about 5000rs in total. (Booked two cabs 1st one i paid 637 approx + 2nd 900 approx + since i missed my flight booked another flight of 4300 and missed one of most important meeting)
Whosoever is reading this, kindly take this is up on serious, i have no other hope than you, ola has been ignoring my concern, infact they have been behaving rude.my contact number is [protected], email vijay.[protected]@gmail.com

Ola cabs running safe in bangalore good app hatsoff to it's developer for such great idea to implement app based booking cab rentals. Now a days ola cab drivers are rowdies they are kannadiga's so you should be listen to them. They won't listen to you. They feel they are ceo of ola cabs. Guy's auto waala's bahevior are bettern than this. Very rude folks of kannadiga drivers so much dominative in city. Kannadiga's domination in bangalore. Before it was in tamilnadu especially in chennai. Now same problem people facing with kannadiga's in bangalore. Even labors are grouping to lead with people on the name of kannada symbol for personal lead values front of any role of people. They just say we are kannada. Ola customer care is good cabs are good app is good. Not there driver's (Kannada groups) for lead and rule people. It's just one strategy of kannadiga's to lead not support state.

I am kiran ([protected]), i booked a ola cab on 25/06/2016 to travel in the city hanamkonda.In the middle of the my journey he stopped and closed the journey in his mobile and i got message saying that pay the bill to cab driver, when asked him my journey is not finished yet, to continue i need to pay extra money according to his terms in that manner he was asking for extra money. When i refused to give him extra money he shouted at me in an abusive language. He has created a scene that i am travailing for free.


Cab details
City : hanamkonda
Date: 25/06/2016
Ts03ub0862
Bixapathi
[protected]

I travelled from trichy railway station to sastra university
I cab driver rajasekaran. R charges two way trip which means double the amount. He even didn't tell me that before getting in to the cab,
I wish to refund my half money back and immediately fired him otherwise i will not leads to travel anybody with your services

Cab details:
Rajasekaran. R
Tn 81y 6936
Sedan - white xcent

On 24th june 2016 i booked ola cab from millat nagar andheri to lower parel.
Driver took us via sea link.
Upon reaching sealink toll area he asked for 60 rupees for toll which i gave cash to him.
Then upon reaching lower parel he charged me 575 rupees.
I paid and left.
Later i got bill in my mail and was shocked to see i was charged for toll again 60 rupees.
I called shyam yadav the ola cab contact number and he promised to transfer money in my ola account. Since yesterday i called him many times and messaged him to as reminder but it's falling on deaf ears.
He just answers call and says he will do it right away but still not done..
I didn't say anything even when the driver said he lost his gps and didn't know the route and was trolling around parel area. Even wifi stopped in the car.. But this extra toll money was too much for me to digest. It's not about money it's about ethics.

Hi team,
I jatin harjai has been a regular costumer with ola cabs n i can't believe dat a driver an go to dis extent to trouble a client. I want to recall the senirio with the ola supportive team i bookeda cab for my mother on 24th june at 8 o clock in the evening n when a driver named naresh in an white wagon r number plated hr69ct3602 cameto pick up was irritated frm d get go n when they reached at d drop location he charged rs431 n refused tl drop my mother at d exact location n left her half an km away frm d exact locationn tried everything he could i. E threatened the client, used filthy language n my mother was scared he left the cab dueto d fear of dat driver. My only plead to ola is i want a serious action against dat guy or i have to file a legal case of herrasment against ur company just due to one driver bcz my mother has paid n got assaulted in d end is dat d way u treata senior citizen if i wouldbe i wouldn't have paid a single penny n would have sued ur company ryt m asking u take dis incident seriously as it can drag ur company to court.

I am saddened by looking the progress OLA is making with its customers, which is highly unsatisfactory.
Nowadays new drivers from all over India are joining OLA. They have little or no knowledge of NCR routes. It is the duty of OLA to give them a week's training on routes especially the Landmarks like Iffco chowk or Pari chowk or Signature tower.
Despite of the fact that the driver is 2 mins away, but they don't know the routes so it took them 20-30 mins to reach at the pick point. I am with those drivers as its not their fault its OLA's. They have to give them basic information for the routes and train them before they start driving.
Because of OLA's negligence both drivers and customers are facing inconvenience.
Please take a strict action on this and improve OLA training services for drivers. I am here standing with a group and they all are facing this problem and many of my friends have faced this.
If this persist without any action from your side, i assure you we will take it to public forum and social networking websites.

Hi Team,

I booked a Cab from Bangalore Hurmovu until Kromangala after booking on application I called driver to guide him to my location also I informed driver we have one more pickup near lingrajpuram will he pick our friend. Driver agreed to pick our friend I was with my sister and her 7 year old daughter. As I know Ola company has policy of one pick up only that is why I wanted to confirmed with driver on call if he is ready to pick my friend.

Driver replied Yes. But to my surprise once Cab moved for about 1 km driver denied to pick my friend and started using abusive language in front on my family and 7 years old niece. I requested him Sir I told you on call if you can pick my friend or not and you agreed he told us to get out of the Cab also told it is my Cab I don't care about Ola company. He stop the cab in the middle of road and told us to get out in traffic.

Driver name Ramesh k
Contact no; [protected]
Cab no A06D5810

On 24 June i booked a cab i had to catch my flight for nairbi on 10:10 which i missed it it was a 45 minutes way and i was drop at the airport in 3 hours because of that i missed my flight i called the ola company they i asked me for my ticket and said they will refund my flight ticket in 24 hrs i called them back at 4 in the afternoon and they rejected to pay back I here by request you that please refund my amount of the flight the driver was not aware of the way and due to that i have missed my flight
i am in a really big loss and due of money and i am a NRI kenyan passport please i need the amount
I request to help me out in getting back my missed flight fund which is RS.19000
my registered mobile no. [protected] in ola aap
thankyou