Ola Cabs / ANI Technologies Complaints & Reviews

On 24th Jan 2015 i missed my flight to kolkata due Ola Cabs negligence. They (Ola Cabs) sent the driver to a wrong address although i have provided the exact location for my pick up while i booked the cab online. But when i call up the customer care service they arranged a different cab for me but since i was already late i missed my flight due to which i had to buy a new ticket for me and my wife which costs me Rs. 26, 688/-. !!!...

Hi This is worst service with ola cabs in Hyderabad.I got call today morning asking me to cancel the cab.I was surprised to hear when I didn't even called ola cabs or book a cab how come he can ask to cancel or not. Later I got message 450 RUPEES DEDUCTED FROM MY SALARY ACCOUNT.So i called to number which I received morning, they says the same, we cancelled your cab so 450 were cancellation charges.Heavy argument with him in call about...

This incident happened today(23rd FEB 2015) around 7:30 to 8am in RagiGudda near Pai Comfort Traffic signal. My father was taking a U turn. he saw OLA cab of yours who did not have control speed approaching him. He saw and applied Breaks . But OLA cab even then dashed and like a coward run away. Car is damaged badly. Driver has to pay for it. Request you to please take action. I will be approaching the traffic control as they will be having...

Email- Id:- [protected]@yahoo.com Booked a cab with Ola mobile application on 22nd Feb, 2015. At 4:30 A.M for 23rd Feb, 2015. At the time of booking it showed that booking conformed. But the cab didn't come. I called the customer care and they said the cab allotment was not done. It was a mistake. This mistake of yours would have caused me my flight. I could have missed my flight. I took Uber. They are much reliable then you....

I booked a cab on 21st Feb 2015 at 2.47 pm. The driver started the meter at 2.49pm but he picked us at 3.11pm. I received a last call from driver at 3.11pm stating he has reached the place. I raised a complaint in ola customer service and the reference number is 662788. I want my 66rs back. Doesn't they have a control about customer pick up. If this is the case, then driver and ola cab will cheat some of the people who doesn't look about...

I had booked a ola cab today 3:15am to the airport the driver did not turn up until 3:30am repeated calls to driver Debasish [protected] went unaswered Ola Cabs took no responsibility this cab service should be stopped Confirmed CRN 61714163 Hi Dr S Khan, Thank you for using Olacabs! Your Cab booking is confirmed. BOOKING DETAILS Booking time10:51 PM, 18 Feb 2015Pickup time03:15 AM, 21 Feb 2015Pickup addressJal Vayu...

I had booked cab for 10:30 PM for 20-Feb-15. Booking id CRN62057534. I did not receive any communication on cab and driver details. When i called at 10:30 they told me cab is just 5 min away. I called again after 5 min, they told cab is reaching. Again i called and to my shock, they told my booking is cancelled ! Then they took my new booking and sent another cab at 11. I could have missed my flight. This is totally unprofessional. Other...

CRN 62178016: RAJ ([protected]), White Maruti alto DL 1 RT 2442. I booked a cab from Delhi airport to faridabad. The attitude of the driver was not pleasant and when I am paying for a AC cab, I must get that service. The driver refused to switch on the AC when I asked him to. Non AC Cabs are cheaper, why are being cheated in the name of ola Cabs. We must get what we pay for and moreover who is the driver to decide the same. Moreover...

Probably as a customer we never read the bottom line, why are you charging for the on trip waiting time. Which is due to red lights and traffic jams. Your rivals Taxi for sure (sadly) you have bought out and probably you will implement the same there too. I have been a very regular customer and it is not that a single person like me can do anything to a company big like yours. But I will spread the word against it, as much as I...

It was 3:30 in the morning when I reached Udaipur from Ahmedabad and was travelling to my home from National Highway 8. In the way I found a card pressing horn again and again. Surprised to see OLA taxi car (TATA INDIGO) pass by me with 4-5 drunk guys inside. They crossed us. After that we found them stopped near the railway line and urinating on the road. Well we passed by and after some time the car again passed us at very high speed, almost...

The Customer care service of this OLA is terrible. Once I called to book a cab and they clubbed my pick up point any destination point together and made up an address and put it in. I had to go ahead and cancel the booking and re-do it all over again. Then after the journey when I see the invoice, there is a waiting time of 51 mins for the total of 99 mins journey. So I called up again to verify. The customer care person was one arrogant...

How can travel agency can confirm a booking without validating user contact details?. I just received a booking confirmation message to number without me booking the cab. Customer care responded saying this "booking was done through website and we are sorry we can't say anything." Who designed such website for you which doesn't even validate important data field?...

Dear Executive, I have booked a ola ride on 18-01-15 at around 05:00am for which pick up was Sector 76 Noida and the drop was at New Delhi Railway Station. The booking was in the name of Shobhit Shrivastava and the mobile no. through which i made the booking is [protected]. I forgot my mobile in the same cab and after boarding the train i realized about the same, instantly i called your customer support around ( at 06:40am) and after...

I booked for a Cab @ 5:30 AM yesterday (18th Feb). I booked well in advance 17th Noon and got confirmation on my booking. Since I did not get any SMS even before 15 minutes of travel i called up call centre and they promised me that Cab will reach sjortly and assigned Cab and provided details. When I called the driver he mentioned that he is far off and can not come and would reassign to another driver. It went on happening for three times...

The Complaint is with Respect to Excess fare charged in terms of waiting time.
I had booked the ola cab on 14th feb 2015 from katriguppe to yelahanka new town on phone.
Booking Date and time 14 Feb, 2015, 10:56 am
Pickup Date and time 14 Feb, 2015, 11:12 am
We Reached yelahanka at 1.21PM during the Journey we never made the driver to wait for our Personal Reasons There was Traffic singals and Traffic Jams as usual...

Hi, This is to bring your notice that ola cab driver who has cheated me and charged me Rs.900. I would like you to take action. Scenario: I had booked cab bearing reference number CRN 61072983 from airport to KSRTC bus stop through online booking for 17/02/2014 at 5.00AM. I came out looking for an ola cab, and found at 5.15 car bearing the registration number KA51 C 141. I just showed him the reference number, sat in the car and he...

I had booked the Ola cab to travel to the Bangalore bus stand from my place in Whitefield, CRN number 34152462. The cab was scheduled for 4.30 PM but I did not receive any SMS with the driver details till 4.15 PM. Just 10 min to our scheduled time, we got the driver details. I called him up and he was extremely rude but somehow managed to reach my society. I asked him to come near to my building to which he stopped responding to my calls...

I had booked a cab with ola cabs bangalore vide their CRN60673299 for a trip from Vijayanagar to International Airport on[protected] for time 12.30 pm. No driver reported till the said time. On calling OLA I was told abruptly that there was a technical issue and and the drivers could not be contacted and the matter would be resolved in 10 mts.Time elapsed and no call came.I again called and was told issues were being faced and more time was...

Dear Ola Team, I am very saddened by your cab service and the extra charge. As per the bill, it is very much clear that you have charged 35 minutes waiting time. The journey was started at almost 2000 hrs and ended at 2043 hrs. So, as per that it took 43 minutes for journey of 27 kilometres. How, this waiting time has been calculated??? When i enquired from customer care on 17/02/2015 at 1839 hrs, i got the response from Mr. Jay that...

On 15 February 2015, i booked a cab at 8:39 pm (CRN[protected], driver canceled my booked trip without informing me. I had a talk with him he told me he would come in 10-15 min but after half an hour he didn't come and cancelled my trip. i was waiting for more than half hour and when I called him back he was not picking my call. Then I booked another cab at 9:05 pm (CRN[protected] with the help of OLA care. This cab driver is also not picking...