Ola Cabs / ANI Technologies Complaints & Reviews

I was quoted £2-4 for a 10 minute ride in London with a 50% off voucher. Once I was dropped off, I was charged £12.86. I have called to complain and they claim I accepted a quote of £11-15 which I absolutely did not. There are a large number of people who have also complained about this issue online and I believe they are running a scam or there is a bug. Needless to say, I am very unhappy and I would like a refund for the overcharge....

I have ola postpaid limit of 20000.
But ola has tagged my name to Aditya Birla FL to a loan of 50000.
This is reflecting on my credit report in CIBIL....

I booked an ola cab from sector 54 gurgaon to ardee city, sector 52 gurgaon. Calculated fare received on app was around rs. 107.i was charged Rs. 737.i tried to contact ola, but of no use
Ride details are
Crn numberCRN[protected]
Sandeep NA
Ola Prime Sedan - White
Dzire Tour
HR73B2986
Operator State/UT:
Haryana
Service Tax Category: Renting of motor
cab
SAC Code:...

Booked ola cab from ola app in delhi app was showing fare248₹ and after complete ride showing fare 389₹ . Again booked auto in gwalior railway station was showing 76₹ after complete ride it is showing 97₹.

It is very big fraud to customer and cheating by a big company. I am very shocked. Wrong fare has to pay by customer.

Thank you
Best regard
Mukhtar Ahmad...

Before taking ride I selected Ola Postpaid option but after the ride completed the driver asked for payment in cash because for him it was showing cash mode so He got payment in cash. This thing happened(payment method change automatically) in previous ride also but in previous ride no amount got deducted from OLA postpaid but for this ride the amount got deducted from OLA postpaid too and also paid in cash. When I raised the ticket in OLA...

I took a rental ride 23 July 2021 in chennai, Ola charged rs 1913 against 130 Kms without use. I raised issue with Ola partner as well as with Ola customer support over phone . As per driver partner invoice is system generated, hence he could not anything. Customer care raise a ticket against my complaint and close it without providing resolved. Now I m trying on given Ola support since many times but no reachable. Being my payment mode was...

Rs 498/-paid in cash to the driver (CRN [protected],

But You have still charged my old wallet so I have paid 2times for the same journey, driver despair 500 Rs in cash and he has another customer waiting so he left in a hurry, why should I pay the charges twice, Do you think your driver will go without taking the money...

I took a cab ride on July 30, 2021 using OLA app. The driver’s name is Amrik Singh. He was behaving unprofessionally and despite charging full amount from us he did not turn on AC. I tried lodging a complaint in Ola Customer service team and they did not take any action. Please take stringent action against OLA and in particular against the driver Amrik Singh....

I had booked ola cab online on today at 8.30am at moulali journey to suraram.The driver did not drop at exact drop point and when I called him to check what happened he started abusing and talked so rudely over the phone., this kind of rude and abusive behaviour was never expected from your company.., please look in the matter ... the driver name is Syed Imran khan driving a auto and his mobile number is [protected]...

The ride with CRN [protected], the driver asked to make payment in his phone pay wallet which I did but the transaction was pending. Then he took the cash from me of 400 for bill amount 395. I found that the pending transaction of 400 was also approved in phone pay.

Driver name Pratim Saha
phone pay transaction ID: T2107241320222473128715

Ola support is so pathetic I tried number of times but all in vain.br...

I had booked a ride on Saturday 24th July, and the amount while booking and boarding the ride was Rs 677. The driver asked me which route he should take and I informed him to follow the Ola App and the route mentioned. Halfway through the ride, We arrived at a toll booth, where the driver informed me that I have to pay the Toll charges. I refused and contacted the Ola support team and then they called the driver and informed him that the...

My money is in ola wallet, i am not using ola since corona pandemic started . But yesterday i text msg on my registered mob that saying
"Dear Customer,
Your OlaMoney Wallet will expire in the next 45 days due to inactivity. Make payments using your OlaMoney Wallet to avoid expiration."

Now i want my money back but for that they are asking for KYC.

But when i got app for KYC there is only 3 option...

When I stepped into the car he was not wearing mask then I asked him to wear mask so he didn't respond.He(driver) was not wearing mask during the whole ride and when I was clicking his picture he started shouting on me to delete photo and he was saying if I complained against him he will come to my society to Harass me and he will viral my phone number.He was very loud during this conversation and he was snatching my phone for deleting that...

When I stepped into the car he was not wearing mask then I asked him to wear mask so he didn't respond.He(driver) was not wearing mask during the whole ride and when I was clicking his picture he started shouting on me to delete photo and he was saying if I complained against him he will come to my society to Harass me and he will viral my phone number.He was very loud during this conversation and he was snatching my phone for deleting that...

We took a cab to lonavala with a ride fare of 1740 plus tolls and parking. Driver took us to the highway to pune instead which cost extra kms ajd and after that too many times he took wrong turns. In the end told us his cab is suv assigned as sedan and he needs to earn. We also gave him 500 for tolls he didn't return the change. Ola customer service says driver said he was asked to take that route which is a lie. No one wants to go extra...

I took a ride. Price shown was Rs. 110 and the price they took is Rs. 255....

Hello Ola,
I am writing this email with utter disgust.
I had my cataract operation on 17 th July in Narayana nethralaya hospital located in Rajajinagar.
After the surgery my daughter booked a Ola cab from Narayana nethralaya to our home. Since we were in a hurry we could not enter the full address and only mentioned the locality we stay hoping that we would navigate the driver to home.
To our disbelief, we had...

CRN[protected]

I booked a mini outstation cab from T3 International airport Delhi to Meerut on July 17. Estimated fare was around Rs. 1200. I end up paying Rs. 2150.
Issues:
1. While generating the bill, Driver manipulated the odometer reading from 97 km( confirmed by OLA customer care executive) to 150 KM
2. Outstation hub charge twice in the invoice - 160 x2 = 360
3. Demanded extra Rs. 130 for...

My account is block opan my account Ola app...

Dear Sir/Madam,

CRN [protected]. Taken ride from Mumbai Airport area to Matunga on 04th July 2021. Completed the ride and done the payment for Rs.272/- with OLA Postpaid and cleared the due also. There was no receipt for the payment. Contacted customer care several time and I did receive a pdf file with the content as "The invoice cannot be generated due to no taxable component"

I am worried of my receipt and...