Ola Cabs — Base km not matching

Address:600119

Dear all,

I had travlled from bani park to viswakarma ind estate on 16th may in jaipur and came back from viswakarma ind estae to bani park.In the first trip we were charged for the complete 8 kms, where as in the 2nd trip it was charged only for 4 kms. I have copied the bills kinldy respond.


Crn[protected]

Base fare
₹22

Distance fare for 8.03 km
₹48.18

Ride time fare for 16.85 min
₹16.85

Peak pricing 1.2x
₹17.41

Total fare
₹104.44

Service tax (5.6%)
₹5.85

Swachh bharat tax (0.2%)
₹0.21

Sub total
₹110.5

Rounding down
-₹0.5

Total bill
₹110


Crn[protected]

Bill details
Base fare for 4 km
₹55

Distance fare for 4.41 km
₹30.87

Ride time fare for 16.77 min
₹16.77

Peak pricing 1.4x
₹41.06

Total fare
₹143.7

Service tax (5.6%)
₹8.05

Swachh bharat tax (0.2%)
₹0.29

Sub total
₹152.04

Rounding down
-₹0.04

Total bill
₹152

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Traveled in ola cabs on 10.05.2016 in chennai
cab name : ola cabs
bill no. crn[protected] in chennai
actual bill amount is Rs.556.00
additionally charged [ Peak hour price ] for Rs.863

pl. arrange to refund for Rs.863.00, which is illegally charged [ now this is stopped in Delhi AFTER INTERVENTION OF DELHI GOVT. AND HIGH COURT

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