Ola Cabs — Complaint against the ola cab to charge excess

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New Delhi, Delhi, 110018

— forwarded message — from: herry gulati Date: fri, nov 13, 2015 at 6:25 pm Subject: fwd: olacabs invoice for crn[protected] To: [protected]@olacabs.com I was surprised and shocked to give rs 433 for ride from paschim vihar to kingsway camp before i used to pay rs 150 for same ride. You people r cheating the customer and i will never travel in u r ola and also i will suggest others not to travel in ola.. Ola cab has charged 182 peak charges its too high i want to get back into my saving account Its a totally cheated by ola because i talked to the customer care before booking but she had not told me about peak charges From Herry Invoice no.[protected] 13 nov, 2015 Ola herry Thanks for using olacabs Total fare ₹333 Total distance: 13.93 km Total ride time : 56.25 min Ola money deducted 0 Cash paid 333 Fare breakup First 4 km: ₹100.0 Rate for 9.93 km: ₹79.44 Free ride time (5 min) ₹0.0 Ride time charge for 51.25 min: ₹51.25 Peak pricing charge (1.8x) ₹184.55 Discount -₹100.0 Total tax ₹17.65 Tax breakup Service tax ₹17.65 (Taxes added to your total fare) Booking details Service type delhi, cab, mini Booking date 13 nov, 2015, 05:00 pm Pickup date 13 nov, 2015, 05:12 pm Booking email id [protected]@gmail.com If you didn't make this booking, report abuse Minimum bill of ₹100 for the first 4 km and ₹8/km thereafter. Ride time at ₹1.0 per min after first 5 min, includes waiting time during the trip. Additional service tax is applicable on your fare. Total fare includes this additional service tax. Total bill also includes any toll, mcd or state tax if applicable. Click here for details. We levy peak pricing charges when the demand is high, so that we can make more cabs available to you and continue to serve you efficiently. For queries or complaints, please visit our support page This is an electronically generated invoice and does not require signature. All terms and conditions are as given on www. olacabs.com. A wing’ sunteck centre, 37-40 subhash road, off. Western express highway, vile parle (East), mumbai - 400057 Service tax # aajca1389gsd001, service tax category cab operator, pan no. Aajca1389g, cin:u72900mh2010ptc240894 Tel: +[protected], fax:[protected] www. olacabs.com ©ani technologies pvt. Ltd