Ola Cabs — Driver Complaint | |||
Hello, My sister had a horrifying ride today with OLA cab. The distance from Mahadevapura to St.Marks Road was just 11-12 km.but the ride went on for 22 km and close to 2 hours. All because the driver took some weird shortcuts on the way away from main road.Raising suspicion she immediately called me up and raised the concern and then it was somehow managed to reach to destination without any harm. She is very new to Bangalore and got very scared after the driver misrouted and unnecessarily roamed around here and there. This is an alarming thing to be checked and proper action to be taken against the driver before it becomes a nation wide fame for OLA and a life threatening issue for the passenger. Not to the mention the refund which I want for the extra pain passenger had to go through and delays incurred. She had travelled the same distance at same time earlier by Uber and it came around Rs160 and 12KM and it definitely ain't this long in any traffic condition and Rs 509. Looking for a response from concerned officials. Was this information helpful? | |||
 3 Comments | |||
Comments
here attched is the bill invoice
![]()
Reply
Hello friend.
It is just waste of time contacting their customer care.
SIMPLY lodge a complaint with government.
They will listen only ONCE they are banned.
Here you need to realize the local government departments responsible for providing license to their services.
JUST taking TAXES is not government duty. If they cannot stop this kind
of fraud then there is no need of those departments. We are already
paying too too much taxes and because of our taxes ONLY they are living.
Either police. Government or any department.
It is just waste of time contacting their customer care.
SIMPLY lodge a complaint with government.
They will listen only ONCE they are banned.
Here you need to realize the local government departments responsible for providing license to their services.
JUST taking TAXES is not government duty. If they cannot stop this kind
of fraud then there is no need of those departments. We are already
paying too too much taxes and because of our taxes ONLY they are living.
Either police. Government or any department.
Finally got my money back from OLA
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
3%
Complaints
9455
Pending
0
Resolved
239
+91 80 6735 0900 [Regd Office]
+91 80 4665 5300 [HQ]
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034