Comments
Issue 1 - I made 10 bookings from gurgaon on Friday 22nd April 2016 . each time the driver denied to go to Noida stating they don't have UP tax.
Issue 2 - after 10 bookings, one driver agreed to go. When we crossed the gurgaon toll plaza he asked me to get down from cab as he can't go to Noida . I called the OLA support team but driver refused to talk to ola team.
Issue 3 - driver left me alone by 7:15 pm at NH8 high way .after that I tried to book many more cabs but each time the driver denied to go to Noida .
Issue 3 - my amount got deducted from the ride, where driver left me alone on NH8 .
After trying to book from 7 pm to 10pm, I finally decided to take rapid metro from micromax metro station . it took me further 2.5 hours to reach to my home sector 120.
Issue 4 - you guys blocked my account and when I spoke to one of your representative, he told me to read T&C.
I have lodged a consumer complaint and will take a legal action against you. Wait and watch .
This is what I expect the service from OLA . this is the third time I got faced such challenge .
Issue 2 - after 10 bookings, one driver agreed to go. When we crossed the gurgaon toll plaza he asked me to get down from cab as he can't go to Noida . I called the OLA support team but driver refused to talk to ola team.
Issue 3 - driver left me alone by 7:15 pm at NH8 high way .after that I tried to book many more cabs but each time the driver denied to go to Noida .
Issue 3 - my amount got deducted from the ride, where driver left me alone on NH8 .
After trying to book from 7 pm to 10pm, I finally decided to take rapid metro from micromax metro station . it took me further 2.5 hours to reach to my home sector 120.
Issue 4 - you guys blocked my account and when I spoke to one of your representative, he told me to read T&C.
I have lodged a consumer complaint and will take a legal action against you. Wait and watch .
This is what I expect the service from OLA . this is the third time I got faced such challenge .
No Helpline No support from the OLA CABS.
OLA not even fall in category which can get even 1 star also.Utter waste service.
Advise you not to use OLA services.
OLA not even fall in category which can get even 1 star also.Utter waste service.
Advise you not to use OLA services.
Wrong Bill Details
Additional pricing is included for the peak timing is made even if there is no peak time. Addittional money of 225.71 Rs is looted mentioning Peak pricing at 1:20 Pm to 2:15 PM timing on 23/05/2016 with the CRN[protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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+91 80 6735 0900 [Regd Office]
+91 80 4665 5300 [HQ]
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
Here are the bookin IDs
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0SN32905039
OSN32958959
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OSN33082101
OSN33093749
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