Ola Cabs — Service of ola cabs chennai

Address:	600072
Website:	www.ola.com

Dear All,

I have got nice experience from OLA cabs, such a good system but no control. Drivers are avoiding trips. They want us to communicate to the destinations where they can get return trips. For me more than ten times it has happended. Now i decided and uninstalled the app.
To share it online. i have booked a cab in the night by 08-40 pm driver didnt responded, i have called him and seems he is just in my next street. After 5 minutes again i called him and he told that i am nearing you. And inquired about drop point. Sudenly he is passing by me without stoping the cab.And i again called him sir. I could not find you, I told him you have just crossed me two minutes ago. With in that time he passes away 500 meters. And asking me to cancel and rebook again. I have done it as per his advice. Again new cab booked i have called the driver and he inquired everthing and without my knowedge he send another cab no. Again the new cab driver doesnt attend the call. Finally i booked thrid cab 9.00pm he asked the locations and droping point. Just informed that he will be there in 2 minutes. After that he is not picking the call for more than 20 minutes. Even the distance i am going to travel would be 20 km only. From KK NAGAR TO AVADI. But those drivers wantedly making such a horrible things. Which means they dont want any trips to customers destinations. Every time i ola i experience the same. All the three bookings were confirmed and they have raised bills for Rs.102/- i havent paid them nothing has happended but i got sms and statement from OLA that i have travelled with cab. Such a type of behaivoir and service rendered by OLA -Horrible. The moment i booked a cab in fast track by 09.30pm which is slighlty expensive but got the cab by 09.40pm itself without any hassle, Then i checked the same with the cab driver and known that to complete no of trips and get some benefits they are doing such a thing in OLA. I have exeprienced the same more than twice with OLA. Price also high in the peak hours. from 1.6 to 2.5 times. Running charges of Rs.1 per minute. See we have to pay for the distance to be travelled along with per minute Rs.1/-, For Example kk nagar to avadi will cost Rs.360 normally in OLA in peak time Rs.480-780 depends upon OLA demands. But in fast track it will be always Rs.400-440 only. Imeediate cabs no drop point issues anywhere anytime. We may trust FAST TRACK cabs in chennai slightly expensive but good service. And another concern the OLA cabs will look very good in outer but internally poor maintenance. Drivers are rash and negligent. Stupid services please avoid such companies even they give rebates.