Ola — excessive and misguided fare charging.

Ola — excessive and misguided fare charging.

N Nikunj Bhandari from Noida, Uttar Pradesh

14 June 2018, I booked a cab from Radio colony, Delhi to Anand Vihar Isbt. At the time of booking, the charges were estimated to be 267 Rs. So the ride was completed, and I was charged 937Rs. For the same. Had to pay due to the driver's nagging, and contacted the customer care for assistance, which was very unsatisfactory, and the issue is unresolved. They offered me Rs. 300 cashback, which was nothing less than salt to the burns. Morever, they told me the charge is around 760, but after I checked on my phone again, the rate estimate was 288. +2 photos Was this information helpful? No (0) Yes (0)

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Comments

Rajalakshmi Vas

from Mumbai, Maharashtra

I booked ola auto before a week and found that driver was not responding despite I called him several times and not provided proper response, so I cancelled the ride and they charged for that rupees 30.I need a proper refund of this else I may go ahead with further authorities

Anis Fatma

from Mumbai, Maharashtra

Extra charge mony

[email protected]

from Indore, Madhya Pradesh

Registered no is [protected]
29th may Outstation ride 188 km covered.
Bill shows 281 km.
Paid 1050 rs extra to driver.
6 days passed away no refund till date.
I requested them to refund in my bank account, they refused.
Kindly assist.

Satyavati Kumari

from Mumbai, Maharashtra

Please refund or give me proper information becuase already i have paid ola money 965 and my balance have debitrd from my account but ola postpaid is showing to pay due by 9th june.how is it possible if already payment has been done.
Please give me call.

Shannon taee

from Delhi, Delhi

Firstly, when I book a ride.. The charge is different...and when my ride is complete suddenly the charge shown 50% extra then before. I requested you to pay back / refund. my extra charge..this is not right for you to Make fool of your customer please pay back as soon as possible.