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One97 Communications Complaints & Reviews

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Updated: May 7, 2025
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Bad 😕 It seems that One97 Communications has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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One97 Communications reviews & complaints page 40

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R
Raja Vardhana
from Bengaluru, Karnataka
Mar 23, 2019
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Address: No.657,5TH MAIN,4TH CROSS,KAMALANAGAR, 560079

Dear sir/ madam, i would like to informing you that, on 15/03/3019 i have paid rs.390 to one97 communications limited merchant for laptop offer, but till yet i didn't receive the product and also i don't know the my product status i am unable to track the product, i am requesting you to please refund my amount to my account..
Name: rajavardhana v s
Mobile no :[protected]
Order id :[protected]
Paytm order number : [protected]
Transaction no :[protected]
One97 Communications customer support has been notified about the posted complaint.
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I am sandeep jare mobile no [protected]
31 march i Paid MECB bill for mahavitran app.Con no[protected]. Amount1770/-
This time debited my bank account but this amount not received MECB .
So please check and confirme

Thank you..

refund the money - Comment #3394449 - Image #0
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    A
    Ambika Rout
    from Bhubaneshwar, Odisha
    Mar 20, 2019
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    Address: Maitri Nagar, Near Ananda Vihar tarini temple, Naya Bazar, Cuttack, 753004

    This is about Postpaid transaction in Paytm Account. While i paid Rs.200 was deducted from my postpaid account to the merchant KUMAR SERVICE STATION, CHAULIAGANJ, CUTTACK. But the denied that the same amount has not been recieved at their end. When I contacted with Paytm, they told me that the transaction has been successful. But till now my problem has not been solved.
    One97 Communications customer support has been notified about the posted complaint.
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      L
      Luckybehera
      from Kolkata, West Bengal
      Mar 20, 2019
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      Address: Lucknow, Lucknow, Uttar Pradesh, 226002

      I have booked a tatkal train ticket from kanpur to bhadrak for 18 mar 19 in irctc rail connect app through payment gateway one 97 comm but transaction go failure (Ticket not booked) but rupees 2146.11 debited from my hdfc credit card ending 5811 but still not refunded.
      Plz look into this matter immediately and return back as soon as possible..
      +2 photos
      One97 Communications customer support has been notified about the posted complaint.
      View replies
      Hello, I made purchase from joo deal and paid via BHIM UPI.
      Amount of Rs. 3050/- got deducted from my account under UPI ID[protected] dt. 11.03.2019 but not got credited to vendor's account.
      Please return back my amount.

      Regards
      Sulakshana Shastrakar
      Phone no. - [protected]
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        D
        Diganta pani
        Mar 19, 2019
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        Address: 781005

        On 18/3/2019 i have done a payment to dishtv below is my account details where my amount goes, but my services provider didn't get the same.

        Dishtv.

        Your a/c 1131 is debited with inr 425.00 on[protected]:10:13 a/c bal is inr. Info: pur/one97 communications l/noida/one97 communications l/seq no 865355. Call [protected] (If in india) if you have not done this transaction.
        One97 Communications customer support has been notified about the posted complaint.
        Mar 20, 2019
        Updated by Diganta pani         Thanks my services provider got the amount
        View replies
        Thanks my services provider got the amount
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          M
          Murtaza Kachi
          from Bardoli, Gujarat
          Mar 17, 2019
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 389151

          A fraudster calling from sbi debit card department inform me that i don't have micro chip debit card and take all my details and use it for his personal transaction dated on 12/03/2019.
          Details

          1) ecom pur/one97
          Communi/noida/120319/13:28 (Debit : rs 1500)

          2) ecom pur/one97
          Communi/noida/120319/13:29 (Debit : rs 9991)

          3) ecom pur/one97
          Communi/noida/120319/13:30 (Debit : rs 9992)

          4) by debit card-othpg 010142
          One97 communications
          Lnoida - (Debit : rs 999)

          This all not done by me.
          One97 Communications customer support has been notified about the posted complaint.
          View replies
          I got an offer of getting redmi note 5 pro for 100 rs... But after paying the amount I didn't receive the order placed successfully message. For your reference I have attached the screen shot of payment details. If it is fake refund the amount.

          fraud online shopping - Comment #3382444 - Image #0
          fraud online shopping - Comment #3382444 - Image #1
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          Hi today noon time some of the money has debited in my account without my knowledge by one97 communication..I got a confirmation message from my bank... This was done by you... Still I don't have any communication relationship you and me...
          What is this nonsense...let me know.. I want money back in my account.. Help me..
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            A
            Abhishek Lalwani
            from Amla, Madhya Pradesh
            Mar 16, 2019
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            Address: Indore, Madhya Pradesh, 452001

            I tried to book a tatkal ticket from delhi (Nzm) to bhopal (Bpl) through irctc.

            The amount got deducted from my bank account saying rupees 500.00 paid to one97 communication but the ticket was not booked. Below is the message from bank...

            Rs. 500.00 spent on card xx7093 on 14-03-19, 11:04:53 at one97 communication li, delhi. Avl bal rs x, 8xx.28.

            Please resolve this issue. I want my refund as soon as possible.

            My no - [protected]
            One97 Communications customer support has been notified about the posted complaint.
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              B
              Balajigowrisankari
              from Ernakulam, Kerala
              Mar 14, 2019
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              Hi,

              Yesterday some of the amount had debited in my account without my knowledge. I got a confirmation statement from kotak bank. The payment had debited by one97 communications, noida 130319. Still i had not purchased any product from your company. I'm totally confused how is it possible such a things happened?. I have attached my bank statement for your easy reference. Let me know if you need any clarifications.
              One97 Communications customer support has been notified about the posted complaint.
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                S
                Sona Nazwani
                Mar 14, 2019
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                Address: Jaipur, Rajasthan, 302018

                I had recieved a call from a no. They told our from bank and asked to pay bill using rewards points. I dont know fron where they got my no.and details they used my money from my sbi credit card of 9499 total kindly look into it and refund my money. They did two transaction on noida paytm one 97 communications. They cheated me. Request you to please refund the amount..
                One97 Communications customer support has been notified about the posted complaint.
                View replies
                Dear sir
                I was trying to book a railway ticket from IRCTC connect app.payment mode was with paytm.amount was deducted and ticket didn't get booked.I am yet to get my refund.Pls reply in this regards.
                Date of booking-15/03/2019

                Yours,
                Divya prakash tiwari
                [protected]
                [protected]@gmail.com

                unauthorized transaction from credit card - Comment #3382255 - Image #0
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                  N
                  Nirmal Ruban Ponraj N
                  Mar 14, 2019
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                  I have booked a train ticket from tbm to aay on 14th mar 19 in irctc rail connect app through payment gateway one 97 comm but transaction go failure (Ticket not booked) but money go debited from kodak bank account, but still not refunded.
                  Plz look into this matter immediately.
                  Message:-
                  Thank you for using your debit card xx3673 for a transaction of rs.465.49 at one97 communications l on[protected]:05:45.

                  Available balance in your a/c xx9114

                  Email id:- [protected]@gmail.com
                  With regards
                  Nirmal ruban ponraj n
                  One97 Communications customer support has been notified about the posted complaint.
                  View replies
                  My complaint is about deducting money in POS-ONE97 Communication.The problem is that I was adding money in my paytm account.So while adding money in the paytm wallet it doesnt added it got added in Pos-one97 communication. So please i want you to refund my money back to me sir.This is happened for first time with me and it doesnt feels good to me.
                  Reply
                  I tried booking via IRCTC for tatkal tickets but amount paid to one 97 communication. Ticket couldn't be booked. Need money back. I have attached bank statement.

                  irctc ticket refund - Comment #3378524 - Image #0
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                  Hai Sir i booked a ticket a in IRCTC but ticket not booked, amount deducted from account..i need my to back...the amount debitted from ONE97 Communication
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                    R
                    raj [email protected]
                    from Chennai, Tamil Nadu
                    Mar 11, 2019
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                    Address: 284 tc street, Chennai, Tamil Nadu, 600001

                    I have booked a train ticket from degana to chengalpattu on 10th march 2019in irctc rail connect app through payment gateway one 97 comm but transaction go failure (Ticket not booked) but money debited from canara bank account, but still not refunded.

                    Rs.2, 798.20 was spent on your sbi card ending 4745 at one97 communications l on 10/03/19. Available credit limit: rs.37, 847.80.
                    Pls do the needful.

                    Raj pareek
                    [protected]@gmail.com
                    One97 Communications customer support has been notified about the posted complaint.
                    View replies
                    I have booked a ticket in irctc.ticket not booked but amount debited into my account please check and refund my money to my account.

                    ticket not booked - Comment #3374874 - Image #0
                    ticket not booked - Comment #3374874 - Image #1
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                    Transition id M163997.
                    Reference no. [protected]

                    ticket not booked - Comment #3376028 - Image #0
                    ticket not booked - Comment #3376028 - Image #1
                    Reply
                    M.Anudeepreddy's reply, Mar 13, 2019
                    Reply pls
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                      A
                      Aratrika Bhattacharya
                      from Kolkata, West Bengal
                      Mar 9, 2019
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                      Today on 9th mar'19 at 10 am sharp i was trying to book a tatkal ticket via irctc app. The amount total was rs.4351.47.
                      I used the debit card option (Debit card ending 5737) and one97 communication became the payment gateway. The payment failed to process and the booking was not done. However my money got debited.
                      Please work on my refund asap. I have already informed irctc, my bank and now informing you.
                      Please find screenshots attached for reference.
                      +3 photos
                      One97 Communications customer support has been notified about the posted complaint.
                      Mar 12, 2019
                      Updated by Aratrika Bhattacharya                       I have still not received any response.
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                        B
                        brij2302
                        from Chennai, Tamil Nadu
                        Mar 8, 2019
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                        transaction status

                        Address: SHRIRAM TRANSPORT FINANCE LIMITED MYLAPORE CHENNAI, 600071
                        Website: www.stfc.in

                        I paid a document charge for a loan through a company website. I got server error during the transaction but amount got debited. Kindly confirm the transaction status and refund date of the transaction.

                        Transaction date : 07/03/2019
                        Transaction gateway : paytm one97 communications
                        Company name : shriram transport finance company limited
                        Transaction reference no :[protected]igafopuld5...
                        +1 photos
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                        T
                        Talakanti Indra Reddy
                        from Mayiladuthurai, Tamil Nadu
                        Mar 7, 2019
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                        Address: 3-116, PADMAVATHI COLONY,, Mahbubnagar, Andhra Pradesh, 509216

                        Sir,
                        I have tried to book tatkal ticket from shnr to tpty on 05/03/2019 through irctc app. I have selected paytm gateway for payment. Rs.930/- debited from my account but ticket was not booked and i have got error message 'payment not received from bank'. Kindly verify and refund the amount as soon as possible. Thank you.

                        Indra reddy t
                        Shadnagar
                        +3 photos
                        One97 Communications customer support has been notified about the posted complaint.
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                          K
                          klnagrani
                          from KALYAN, Maharashtra
                          Mar 5, 2019
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                          Address: Kalyan, 421301

                          I paid money to pharmacy easy and still not received cashback offer 150 rupees in my wallet i had shared screenshot also but they are demanding now when you applied code we need that screenshot how this is possible to take the screenshot for all small small payment i paid money from paytm wallet you can check and give me cash back offer unnecessary they are waisting the time of customers and erritate and frastat also. I need your help and cooperation kindly help.
                          One97 Communications customer support has been notified about the posted complaint.
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                            B
                            bunnysank123
                            from Shimla, Himachal Pradesh
                            Mar 3, 2019
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                            money is transferred to one97 communication l'noida

                            Please return my money which was transferred to your company by mistake. I was trying to add rs.1500 to my paytm wallet on (02.03.2019) but due to some technical error my payment is not proceeding but after few tries, one payment is successfully done. But later when i check my bank (Sbi) mini statement i found that. From my debit card... 510372*296
                            Rs 1500 is deducted to your one97 community lnoida so kindly solve it as soon as possible...
                            +2 photos
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                            P
                            Praveen Kumar Kv
                            Mar 3, 2019
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                            Address: 637021

                            Actually i tried to book a train ticket on 03rd march 2019 at
                            11:07 a. M. But the ticket was not booked showing error but my amount (Rs. 585) was deducted from my bank account and it was paid to one97 communications. I've received msg from my bank. Please let me know when money will be refunded.

                            That massage was, rs.585.00 spent on pos/ecom using ib debit card on 03/03/19 11:07 at one97 communication li delhi from ac:xxx252142. Bal:xxxx cr - indian bank

                            I request the concerned people to take necessary action and refund my money to the account from which it is debited...

                            My email id [protected]@gmail.com
                            One97 Communications customer support has been notified about the posted complaint.
                            View replies
                            Sir before some days I was adding some money to my Paytm wallet from my Google account and there is indicated that transaction is successful but I didn't get that money in my Paytm wallet... Amount is 143.51...so I want my money Plz help me.i will be greatful to you

                            tatkal train ticket booking - Comment #3369118 - Image #0
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                            Apple cider vinegar product payment was done my account but order not placed and no anyone message of product details and order placed my payment was refund please

                            tatkal train ticket booking - Comment #3370988 - Image #0
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                              G
                              Gaurav Singh Yadav
                              Feb 28, 2019
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                              Address: Lucknow, Uttar Pradesh

                              I have booked a train ticket from lucknow to new delhi in lucknow mail on 28/02/2019 in irctc rail connect app through payment gateway one97 communications l noida in but transaction go failure (Ticket not booked) but got debited from dbs account and still not refunded. Please look in the matter seriously.

                              Message — dear customer purchase transaction at one97 communications l noida in using card no. *2028 for inr 415.49 on 28/02/2019 is successful. Clear balance in a/c is inr 669.43.

                              Email - [protected]@gmail.com
                              With regards - gaurav
                              One97 Communications customer support has been notified about the posted complaint.
                              View replies
                              I have tried to book train ticket from Secunderabad to Varanasi JN on[protected] through Paytm payment gateway. Money was debited from my bank account but ticket was not booked. There's no information about the refund. Here am providing the screenshot of the transaction.
                              Please look after it.

                              my money is deducted but message shows transaction failed and ticket not booked - Comment #3365160 - Image #0
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                                A
                                abhijeet3221
                                from Delhi, Delhi
                                Feb 28, 2019
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                                Address: New Delhi, Delhi, 0120

                                Dear sir,
                                I abhijeet want to inform you that i have already complain previous and my complain id -2239037, but now till you have not taken any action on my complain id: 2239037, please take action as soon as possible and refund my debit amount in my account, otherwise i will go on consumer court, rest your kind.

                                Thank & regards
                                Abhijeet kumar
                                Mob. No.-[protected]
                                One97 Communications customer support has been notified about the posted complaint.
                                View replies
                                We didn't purchase anything but u have debited 2000 amount from my account

                                please take action on complaint id -2239037 - Comment #3367776 - Image #0
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                                  N
                                  Nagendra Arya
                                  from Bengaluru, Karnataka
                                  Feb 26, 2019
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                                  Address: Central dudhwan complex opp. To city centre c wing 2nd floor no.202 mumbai, Mumbai City, Maharashtra

                                  I am Nagendra from Bangalore I was informed about DSLR cameras at low price and my amount was charged but my product was not delivered I was paid about ₹4500 and my product was not delivered they We're saying we get deliver and they had no reply to my messages and changed their id in Instagram and no response from them and they cheated me in this way so, please take care of it and get it solved thank you ...
                                  +1 photos
                                  One97 Communications customer support has been notified about the posted complaint.
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                                    K
                                    Khelen Nongthombam Meitei
                                    from Ranir Bazar, Tripura
                                    Feb 26, 2019
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                                    Pubg elite pass cost 600uc (600uc = rs799).
                                    On paytm discount column i found pubg elite pass discounted with bonus 150 uc. So, thrusting it i enter the webpage and after finishing the process they say you have successfully done the elite pass but when i check nothing changed it was still 0uc. Please help me refund my balance i am a new account holder.
                                    +2 photos
                                    One97 Communications customer support has been notified about the posted complaint.
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