One97 Communications — payment not successful - amount not received back

Transferred Rs.400 to ICAI on 29/01/98 thru SBI, Kottayam . However the transaction failed. Showing Payment Not Successful. Ref. No. EVF 476425 [protected]. However Bank has confirmed the transaction is successful thru one 97 communication. For ICAI they have not received the money. Why the one 97 is not returning the money. For a failure transaction the amount is returned back within two or three days.
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Dear sir,

I have to railway tikets time, paid to 294/- but amount not credit and tickets also not get from irctc login please
Unnescessery Cost Debit My Account, Many times Debit my account

Hello i have placed my order on 1 march. Retailer failed to send . Prepaid order, and refund havent initiated yet, its already 15 days.If refund is not initiated im gonna complaint to consumer care.

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