[Resolved] OneAssist Consumer Solutions — Money deduct without my permission | |
Cancellation of one assist membership I am a hdfc bank new credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 5968 without my concern on date: 25/09/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/- Name :- koshal sharma Credit card number ending :- 5968 Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. | |
 4 Comments | |
Comments
My membership id :- [protected]
Reply
Dear Koshal,
We regret the inconvenience caused to you. Please note, we have forwarded your details to the relevant team. They shall connect with you within the next 24 - 48 working hours and assist you with full refund for the same. Your patience is highly appreciated in the meantime - Nitesh, Team OneAssist
We regret the inconvenience caused to you. Please note, we have forwarded your details to the relevant team. They shall connect with you within the next 24 - 48 working hours and assist you with full refund for the same. Your patience is highly appreciated in the meantime - Nitesh, Team OneAssist
Dear Koshal,
We are happy to inform you that the plan has been successfully cancelled and full refund of Rs. 1399 has been initiated, under the service request #7419899. Kindly note, the same shall be credited in your original mode of payment within the next 5 - 7 working days. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist
We are happy to inform you that the plan has been successfully cancelled and full refund of Rs. 1399 has been initiated, under the service request #7419899. Kindly note, the same shall be credited in your original mode of payment within the next 5 - 7 working days. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist
Dear Koshal,
We are happy to inform you that the plan has been successfully cancelled and full refund of Rs. 1399 has been initiated, under the service request #7419899. Kindly note, the same shall be credited in your original mode of payment within the next 5 - 7 working days. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist
We are happy to inform you that the plan has been successfully cancelled and full refund of Rs. 1399 has been initiated, under the service request #7419899. Kindly note, the same shall be credited in your original mode of payment within the next 5 - 7 working days. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist
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